Had to ring the bell 3 times to get someone to check us in. Hallways smell like smoke. Room was super worn and kinda of dirty. Curtains shredded, gross something on the wall. Furniture was beat up. No breakfast. Bed was good. Refrigerator worked well.
beautiful and clean room with a great mirror! Only downside was no breakfast due to covid!
My Hotel say was amazing! The room was very clean, the staff were very friendly, professional! The Breakfast was very fresh and good. The only thing is I try to get a room in May but they are all sold out😕 The housekeeping staff is awesome very professional, friendly and always going above and beyond.
This property was fine. It is in an office park, so it is a litte secluded. The check-in area is small with no windows, so the feel is very institutional. Employees were very friendly and helpful. The breakfast was very average and they ran out of coffee, which took time to replenish. The hallways had a faint, but distinct order to them that I found unpleasant, but my room was clean and smelled clean. The beds were on the firm side and so I did have trouble getting a good night sleep and in the morning my hips and back ached. If the beds were more comfortable, I would stay again, mainly due to the price.
We’d stay there again. Dishwasher was full of dirty dishes, which of course grossed us out, but we appreciated having a fridge and microwave for our stay.
Clean and safe. Would stay there again. Good breakfast.
Big room. Great value. Housekeeping did not clean the room very well after our first night. They only emptied the garbage. Did not tidy up the room and bathroom.
Nice hotel. Frig. Stove top , microwave some dishes in room. Simple dinner in cafeteria in evening. Breakfast in am making own waffes etc.l
Average accommodations. Thought there was a pool. Not close to places to eat.
The staff were great, however we stayed 7 days of which 2 of these days there was no room service. On these days our wet towels laid in the bathroom and we had to obtain our own clean towels at the front desk. We are uncertain what the issue was so do not knw if this was isolated or a ongoing problem.
Overall a good place to stay. Staff was very friendly and pleasant room with many accomodations. Full Fridge, microwave, dishes, stove etc. Small things made stay not as comfortable as it could be! Room odor smelled a little of smoke? Bathroom sink would not drain well, outside restrooms in the hall had no working locks, no fan in the bathroom..loud music in other rooms woke us several times. Breakfast area very small and overcrowded..had to wait alot for foods to arrive, had to wait several times for coffee. Computer in the business center froze up on me during my first use. Still when you asked for something they did supply promptly..needed towels..as there was no room service on the weekends..got a deal on cost and overall we could put up with the above inconvienences so still above average place to stay just dont expect a 4 or 5 star
Hotel is clean, modern and you have what you need for a Business trip to Omaha. Near good stores and near airport, midtown or downtown. I recommend this Hotel.
Needs to be refreshed. Inexpensive and get what you pay for. Safe and convenient location, but needs updating
Short on staff, no housekeeping on weekends, minor and basic housekeeping during the week. Poor customer service.
The only bad thing is that there are not more of these places.
I needed a room on short notice, this room was affordable and in a part of town I wanted to stay. The room was very clean and nice sized. I checked in late and staff was outside smoking, which I deem unprofessional. Aside from the smoking incident, the experience was positive.
Located in West Omaha within 2 miles (3 km) of OPPD Arboretum, MainStay Suites Omaha Old Mill is within a few miles (5 km) of Miracle Hill Golf & Tennis Center. This 130-room hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and free self parking.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Other amenities include kitchenettes, refrigerators, and microwaves. Weekly housekeeping is available.
MainStay Suites Omaha Old Mill features a 24-hour gym, free WiFi in public areas, and a 24-hour business center. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, a computer station, and laundry facilities.
Had to ring the bell 3 times to get someone to check us in. Hallways smell like smoke. Room was super worn and kinda of dirty. Curtains shredded, gross something on the wall. Furniture was beat up. No breakfast. Bed was good. Refrigerator worked well.
beautiful and clean room with a great mirror! Only downside was no breakfast due to covid!
My Hotel say was amazing! The room was very clean, the staff were very friendly, professional! The Breakfast was very fresh and good. The only thing is I try to get a room in May but they are all sold out😕 The housekeeping staff is awesome very professional, friendly and always going above and beyond.
This property was fine. It is in an office park, so it is a litte secluded. The check-in area is small with no windows, so the feel is very institutional. Employees were very friendly and helpful. The breakfast was very average and they ran out of coffee, which took time to replenish. The hallways had a faint, but distinct order to them that I found unpleasant, but my room was clean and smelled clean. The beds were on the firm side and so I did have trouble getting a good night sleep and in the morning my hips and back ached. If the beds were more comfortable, I would stay again, mainly due to the price.
We’d stay there again. Dishwasher was full of dirty dishes, which of course grossed us out, but we appreciated having a fridge and microwave for our stay.
Clean and safe. Would stay there again. Good breakfast.
Big room. Great value. Housekeeping did not clean the room very well after our first night. They only emptied the garbage. Did not tidy up the room and bathroom.
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for the room smelling like marijuana and for the wet carpet. This room should've been deep cleaned prior to having it on our inventory. I hope the other room provided was in better condition. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,