Extended Stay America - Omaha - West2.0 out of 5.0
Recent guest reviews
Stayed there for a week. The beds were very comfortable, bathroom was clean. The kitchen was great, fully functional. Utensils/pans/knife, cutting board were all provided when asked for. Great location, would recommend this place.
The staff was respectful and kind I had a clean room. Fresh towels sheets I had fun at the Extended stay America of Omaha Nebraska me and my husband are sure to return bk soon hopefully can swim stay longer
The hotel was good for the price but a couple things were kind of a joke. One thing is was we stayed in a room with a kitchenette and no pots and pans, dishes or silverware, and had a pull out sleeper couch with no blankets or pillows. Had to go to front desk for both. Also could have done some minor updates in rooms to make them a bit more modern. Worth the money but needs a bit of improvement.
noisy room, room not very clean, food items left in kitchen means kitchen was not cleaned before we checked in, front desk personnel not always helpful, no coffee or muffins either morning when we were there and no people at the front desk to ask to replenish
No very clean, terrible odor in room, its just not a homey feel and quite eerie. Very hard to describe. Hard to rate value because you get what you pay for, sleep quality bed is comfortable but I was afraid to sleep in it, cleanliness I felt a little better after I cleaned, Rooms great layout and spacious but definitely needs updating and deep cleaned. I apologize for the negativity I have stayed at other Extended Stay locations and this was indescribably a new experience for me.
Great experience, cleanliness, great staff, clean rooms, location was a must, overall it's been a a very pleasant stay, the only complaint is that housekeeping is supposed to come once a week, and I've been here for two weeks and I have not seen anyone yet, but it's easy to go down the elevator and go to the front desk and get fresh towels or anything else that I might need.
Horrible place. Would not recommend for anybody. The rooms stinks. No cleanliness. No service. They don't set the bed. They don't change the towels. They don't dispose the trash. Kitchen cabinets are greasy and stinks. Definitely would not recommend.
We had the manager's suite which is very large and seemed reasonably clean and functional except for the fact the bathroom door did not shut. It is so out of square the door hit the jamb and could not be secured. (Management: Before you write that we should have told you about this, let me just say you should have known. And that this is not the type of repair that can be done in a room that is occupied.) I had requested the $10 dollar daily cleaning, it did not happen even though it was on the confirmation. We were not charged but we had to chase down everything from dishes to toilet paper to towels. In spite of reserving for 3 adults they initially provided only two bath towels. When we received the weekly cleaning, they stripped the open sleeper sofa and did not remake it and they did not leave sheets and pillow cases so that we could remake it. Another trip at midnight to the lobby. Finally the "grab and go" is a joke. It ran out very quickly every day. It never made it to 9:30 am. One day coffee was completely gone before 9:00 and we were told they had no coffee grounds on site. Do not plan on having a daily breakfast, its really a snack. The staff was friendly, that was a plus. The bottom line is this extended stay location is not for the average traveler who is used to the typical hotel of the mid range price.
First reip to Omaha, this is located 2 blocks or so off Dodge St. Which a major east west road. Excellent location. A mall very close, lots of restaurants on Dodge and plenty to do just going east or west on Dosge.
The hotel was in a very safe neighborhood not far from children's hospital. The room were an appropriate size. I could've cooked in the room as there was a stove-microwave-frig-sink. The bed was comfortable and bathroom was very clean.
Reviews from Trip Advisor
27% of guests recommend this hotelTotal of 64 reviews