Casa Bonita4.0 out of 5.0
Recent guest reviews
When u combine beauty/nature/service/safety and comfort, the result is simple....Casa Bonita! Don’t hesitate or you’ll regret it. Just relax and enjoy! Staff service at it’s best and they pamper you to spoil u rotten at all times.
I barley write bad reviews. But this one I had to do it, the hotel is nice clean room, but the hotel has a karaoke bar, and the room we had was just next to the restaurant and bar, the first thing we asked was if there is any noise, and they assured us that there was none. At night we complained about the noise and the worst part is that they came with a decibel meter, like if my ears are useless and I am hearing things... they offered us to change the rooms but they didn’t have any rooms that could accommodate us ( we are a family of 2 adults and 3 kids). The part that really made me angry was the lies about the noise. As we couldn’t change rooms they told me they would compensate by including the breakfast to our rate, but by our surprise they didn’t told us that there will be certain plates on the breakfast that will not be included!!! I wouldn’t stay here again! Our last night in Oaxaca we spent it in Quinta Real Hotel
The room was confortable, not many amenities but ok, the pool and in general the facilities were good -except the gym, that was small and which equipment was old and damaged-, but when we called beforehand we asked specifically if there were children accepted because we wanted peace -that is why we were looking for a boutique hotel- and they said "no". Since we arrived 'till our departure, there were children running and screaming everywhere. Totally dissapointing.
We stayed in this hotel for three nights with the idea of being a little off city center while visiting Oaxaca. That way we could have a tranquil place to retreat from the city bustle. Well, it didn’t work as expected. This is supposed to be a Boutique and Spa hotel. To me, this description does not include: - Not being able to sleep at night because there is a Karaoke bar in the hotel blasting music. Calling the front desk every night made them turn the music low a little bit, not enough to stop hearing it but enough to be able to fall sleep. Bonus points for the first night when the music was set up for no one, with the bar completely empty. - Being rudely awakened by what sounded like a group of teenage partygoers starting their day in the hotel’s cafeteria. Apparently it was an “event” and there was nothing we could do about it save wake up early. We were offered a change of room, but I fail to see how having a group of 10+ people partying in the hotel, with music, at 8AM was considered a good idea by anyone. About the hotel being 10 minutes from the center, this is by car and we have not been able to do the trip in less than 20 minutes even at night without traffic. So, unless you are looking for a place to party by yourselves and then wake up to the noise of some strangers, I would seriously advice against staying here.
Pros: room is nice, compound is lovely Cons; i was in town for a meeting, and really needed wifi, which was terrible, even for just for textual email. Interacting with the the content management systems at my institution recurrently gut hung due to the poor connection
We stayed at Casa Bonita during the Day of the Dead week which is a very busy time in Oaxaca. The hotel is not in walking distance of the city Centro but the hotel provided us with transportation to and from there whenever we needed it. We were also pleasantly surprised that there was a graveyard celebration one night at the neighborhood cemetary a block from the hotel that gave us the opportuity to participate in what felt like an authentic Dia de Muertos experience. The accommodations were quite upscale and the staff were numerous, professional and always helpful. The food was also excellent, competitive with the best restaurants in the city.
We enjoyed our stay and the staff was kind enough to upgrade our hotel room to a Junior Suite. The hotel had a restaurant open 24/7 and we enjoyed room service after a full day out and about touring outside Oaxaca City. The pool water was perfect. Unfortunately, a neighbor left their car near a plant and the alarm went off ALL day long. The hotel knew about this problem and it reoccurs but are helpless to get a fix. The staff is A+ - pleasant, hard working, helpful and accommodating. It is close to the Reforma neighborhood which has great restaurants. If you're looking to get out of the tourists area and enjoy a beautiful setting, swim and a staff that will is always helpful you'll enjoy Casa Bonita.
It was a great experience! The food was amazing! The service in the restaurant was amazing Juan Carlos Santiago was very kind and an amazing server. The food was delicious. The hotel is totally a 5 hotel experience. Very clean, and beautiful It has a Karoke and it is really fun and a very chic place. Miguel, took us to the centro and when you call they pick you up! He knows Oaxaca so he explains any questions I just love to stat in this hotel if I come back to Oaxaca I would totally stay in casa bonita boutique! Thanks for the great experience! I go with my heart full.
Casa bonita is a lovely small hotel in a quiet street. It is 15 minutes from the center of town and the hotel offers a shuttle service. You can arrange with the driver to pick you up or you can take a taxi back to the hotel for about $70 (pesos). We stayed 4 nights and had a great experience. Our room (#14) was spacious and comfortable. The bathroom was large and well appointed. The hotel has a small spa and I had a lovely facial one afternoon. We ate at the restaurant a couple time as well as having breakfast there. The food was delicious and the service was good. One surprising thing was that the wait staff asked for the tip in cash which can be inconvenient. The staff at the front desk was friendly and helpful. The pool is too small to swim any real laps but one can always relax in the courtyard with a drink.
We stayed at Casa Bonita last night. It had been recommended by the Mexican travel agency responsible for our itinerary. We had been booked in for three nights but changed hotels immediately after our first. We chose to pay for a different hotel rather than stay here another two nights. We arrived at about 6 p.m. after flying from Tutla Gutierrez. Admittedly, our previous three nights had not been perfect (two early starts plus a very disturbed night in San Cristobal de las Casas because of an all-night concert in the zocalo), but we were looking forward to a decent night's sleep in this allegedly quiet residential area. One major impression was that the service overall veered towards the amateurish. Our welcome left something to be desired in terms of its completeness. The room which were allocated (#6) was very small with a single insignificant window in the bedroom. The curtain cord immediately broke when the curtain was pulled. The bed was fine, but air conditioning was needed in the night because the room was stuffy. The AC blew directly across the bed rather than indirectly into the room. We had arranged to eat in the restaurant but there was a complete unawareness of this. We went to the restaurant at about 7:30 p.m. and we were the only diners (never a good sign). The staff didn't seem to know much about cocktails. The menu was on a tablet which was just about fine. After the cocktails (which were slow in arriving), we ordered our food and a bottle of wine only to be told it was unavailable (inexcusable when the menu is on a tablet). We were offered two alternatives but the waiter did know the prices. One bottle was twice what we wanted to pay. When the final bill came, the waiter presumptively asked that the tip should be tendered in cash! I have never experienced this before. Draw your own conclusions about where non-cash tips go. Now for the worst part. A saxophone band started playing at about 9.30 p.m. and continued until midnight. The management ignored my wife's protestations. The music was clearly audible in our room (all rooms are close to the restaurant area), especially the thumping bass. Some of the music was free-form jazz, a genre I particularly loathe. So, again, our sleep was disturbed. Other minor grumbles include the fact that the safe was not secured to the wall and there were no instructions as to its use, the hotel is far removed from the centre of the town (approximately 3 miles, though we were aware of this beforehand), the washbasin was in the main small bedroom, the toilet and shower area is small, the 'pool' is small (about the size of a small fountain) and, in any case was covered in blue plastic sheeting, etc., etc. At just after midnight, we successfully sought alternative accommodations. There seems to be a general view in the hotel trade that if an hotel has less than ten bedrooms, then the word 'boutique' should be appended. This then covers a multitude of inadequacies. I feel that this was very much the case with this particular institution.
- Free continental breakfast
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Onsite dining
Casa Bonita places you within a short walk of Amigos del Sol and within a mile (2 km) of Fountain of the Seven Regions. This 23-room, 4-star hotel has conveniences like a full-service spa, an outdoor pool, and free in-room WiFi. Maguey Bay and Chachacual are also nearby.
Free continental breakfast is served each morning from 7 AM to 11:30 AM. Enjoy dining at the hotel's 2 onsite restaurants: Estrella de Mar specializes in seafood and serves breakfast, lunch, and dinner; El Cielo offers relaxing garden views. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge.
The 23 rooms are air-conditioned and have an array of amenities, including minibars, free newspapers, and safes. Guests can expect 40-inch flat-screen TVs with cable channels and pay movies, along with free WiFi and wired Internet. Pillowtop beds with premium bedding and down comforters ensure a restful night, and bathrooms offer jetted tubs, rainfall showers, hair dryers, and designer toiletries. Phones and desks are other standard amenities.
At Casa Bonita, guests enjoy a full-service spa, a nightclub, and an outdoor pool. There's free parking, as well as an airport shuttle for a fee (available on request). Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a children's pool, a fitness center, and a rooftop terrace.
Reviews from Trip Advisor
89% of guests recommend this hotelTotal of 122 reviews