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I enjoyed it because it's small, luxurious and very quiet hotel. Service was great. I loved the underground disco, it had a karaoke and the experience was so fun we stayed there many hours. Music was great. The spa and gym were great.
My friend and I just visited Oaxaca and really enjoyed our stay at Casa Bonita. All the staff were so friendly and helpful. They really pay attention to details. The food was delicious at the restaurant as well. Highly recommend!
Very beautiful hotel and decor. We had an amazing night in the room, I was super comfortable even though I was sick that night. We relaxed and enjoyed our stay at Casa Bonita. The bed is incredible and the Smart TV is a nice addition. The bathroom is also great with good shower and awesome bathtub. Room service was available and fast and all the service employees were really nice, friendly and professional. Cleaning impeccable. On another note, we reserved this room for the end of our trip to Oaxaca, especially for the bathtub. When we got there, we entered the room and noticed there was no tub in the room they had reserved for us. We showed our reservation which clearly stated there was a bathtub with jetters to the hotel staff. The staff was very friendly and the girl at reception tried to help us but her hands were tied as the manager said it was the wrong room. We paid a decent price for this room already and they were asking for more to change to the room we actually reserved according to the booking site. The mistake was made by the hotel team and when the manager finally came to see us after we argued for a while, he refused to own the business' mistake, even with proof in our hands. We finally settled for a the room upgrade but they had to take away our breakfast to do so, which is extremely petty of them. This is a basic customers service failure, especially given that the hotel was almost empty and the type of room we thought we reserved was available. We also work in hospitality and can honestly say that the manager onsite had a lot to learn about customers service and false advertising rules.
Excellent service, food was overall very good and the rooms were ample with beautiful white linens and towels. quiet at night, we were able to get together with the family outdoors and have fun. the amenities in the bathroom were excellent quality. two bottles of water delivered daily and the room was very clean.
Great luxurous hotel outside the centre of Oaxaca City. Shuttle bus from the hotel can bring you there easily. Great atmosphere, very helpful personnel, Beautiful rooms where you can defitely rest. I would definitely recommend this hotel. Relax and enjoy!
This little gem is tucked away in one of Oaxaca’s nicest neighborhoods, a 15-minute drive from downtown. It’s not surprising that the staff is so caring, attentive and friendly, as the owner is on-property all the time, looking after her guests. The rooms (and especially the bathrooms) are very clean and with all the amenities, such as bathrobes and slippers. While the spa is tiny, I was pleasantly surprised to see how well equipped it is and how professional and well-trained the therapists are. We asked the hotel to arrange two full days of private tours in and around Oaxaca and our guide was one of the best guides we’ve had anywhere, so make sure you ask for him by name: Jorge Grijalva. Now, the best part: the food! It was indeed glorious! especially the typical Oaxaca breakfast dishes and their different types of moles, which are definitely some of the best in the city. for breakfast, must have a traditional water hot chocolate and dip a “concha” sweet bread in it!
I just visited the hotel for three nights and found the rooms to not only be very cozy, but also with plenty of room to hang and store all my clothes. The water pressure was great and I could of stayed in the shower hours. Also the marble floors were always warm so that entering into the bathrooms to be comfortable. Slept good and the restaurant was delicious. Try the enfrijoladas that are extraordinary. This hotel even has a karaoke night club in the basement that you would never imagine because you can’t hear it in the hotel. The spa delicious. Really enjoyed it!
The hotel is small and quaint. The staff is friendly. My room was however noisy until after 1 am when the bar downstairs closed. So it was difficult to sleep. My room included breakfast, but then it was limited to only part of the menu, which seemed a nfair. The location is not good if you don’t have a car. It is far from the city center where all the restaurants are. He WiFi in my room was not useable.
We spent 10 days here and the only negative thing we can say is that it takes about 15 minutes for their shuttle to bring you into town - or a $3.50 cab ride. That said, during Christmas, we were happy to be out of the center of things where it was quiet. The hotel is located in an upscale residential area. Remodeled 14 years ago the place looks new. Great amenities - warm, caring staff and the place was immaculate. New Year's Eve dinner was exceptional.
While the decor and the ambience it come across as eclectic, I have to tell you that this place rules, the rooms are very comfy and the setting as a whole works perfectly. The downs stairs night club is the most crazy, unexpected surprise of all, you might think that this can create a lot of noise, but it does not. The food of the restaurant near the entrance is to die for, is a mix of Mexican, Thai and heaven. However, you might look at the prices cause everything from the room to the food is crazy expensive for r that city. The rooms are a little bit noise. I will totally recommend if you like going to Oaxaca and at night, getting far away from the crowed city center. Service is very good but you might find some things odd or out of place, like I could not watch the TV cause they have “parenting lock” from the previous guest and they did not have the passcode.
Located in San FELIPE, Casa Bonita Hotel Boutique & Spa is within a few miles (5 km) of popular sights such as Church of Santo Domingo de Guzman and Auditorio Guelaguetza. This 23-room, 4-star hotel has conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.
Free continental breakfast is served each morning from 7:00 AM to 11:30 AM. Enjoy dining at the hotel's 2 onsite restaurants: Estrella de Mar specializes in seafood and serves breakfast, lunch, and dinner; El Cielo offers relaxing garden views. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge.
The 23 rooms are air-conditioned and have an array of amenities, including minibars, coffee makers, and free newspapers. Guests can expect 40-inch flat-screen TVs with cable channels and pay movies, along with free WiFi and wired Internet. Pillowtop beds with premium bedding and down comforters ensure a restful night, and bathrooms offer jetted tubs, rainfall showers, hair dryers, and designer toiletries. Safes, phones, and desks are other standard amenities.
At Casa Bonita Hotel Boutique & Spa, guests enjoy a full-service spa, an outdoor pool, and a children's pool. There's free parking, and an airport shuttle (available 24 hours) for MXN 300 per person one-way. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this spa hotel include a fitness center, a rooftop terrace, and free WiFi in public areas.