The morning breakfast staff and the front desk were very welcoming and accommodating. My only issue is the safety and security of my belongings at this bnb. After a day of exploring the town i come to my room to find that i am $160 USD short. I had my money very well secured in my purse and i noticed the bag that i had my money in was placed in a new location. I went to the front desk to explain the situation but obviously there was not much they could do. Overall, lesson was learned and i will never stay here again as i did not feel my belongings were safe and secure and came out of there $160 short. So anyone staying here, put your valuables in the safe, and make sure to check your belongings.
I thought the location was ideal . The staff was very friendly and helpful. We enjoyed our stay.
Let’s begin by saying that the hotel itself is beautiful! The architecture and interior design is probably my favorite of anywhere I’ve ever stayed. The only issue we had was that the rooms without windows (our room was one of these) smelled really bad and musky. The bathroom would get really humid and that humidity transferred into the room and made everything smell rancid. We had to buy a bottle of Devereux for our room and before we entered everytime we would open the door and let the room air out for 5-10 minutes before going in.
This is a beautiful and well-kept new hotel in an historic building in Oaxaca. Unfortunately it is not yet fully equipped as it should be, no trash cans or tissues in the rooms,we were intitially not offered the room we had reserved, no maps at the desk, some disconnect between management and service staff. These kinks can be worked out over time, but the amenities don't quite match the price at this time. And the location, while quite central to the tourist area, all the rooms with street exposure are really noisy, during the day and into the nights. It really is a beautiful restoration with lovely English speaking management and good intentions. But it has a ways to go to earn its stars.
The entire staff was amazing.These wonderful folks make you feel like family.As for the facility, it’s beautiful. The room was spacious, the bed extremely comfortable and the quite fan above keep us cool at night.Every morning a nice breakfast with breads, cereals and fresh fruit was set out and if you wanted something hot like Memelitas con queso y salsa de molcajete and chocolate caliente. Also located in Zone 1 which is in the center of the city. I highly recommend you stay at this BnB.
Located in Oaxaca Centro within a short walk of Zocalo Square, Grana B&B is within 2 miles (3 km) of other popular sights such as Oaxaca Cathedral. This 15-room, 3-star bed & breakfast welcomes guests with conveniences like free breakfast, free in-room WiFi, and concierge services.
Free full breakfast is served on weekdays from 7:30 AM to 10:30 AM and on weekends from 8:30 AM to 11:00 AM.
All 15 rooms provide ceiling fans and desks. Guests can expect to find Smart TVs and stay connected with free WiFi. Bathrooms offer rainfall showers and hair dryers.
Guests staying at Grana B&B enjoy free WiFi in public areas, a terrace, and a water dispenser. The front desk has multilingual staff that can help with tours/tickets and luggage storage. Additional amenities include a communal living room and a porter/bellhop.
The morning breakfast staff and the front desk were very welcoming and accommodating. My only issue is the safety and security of my belongings at this bnb. After a day of exploring the town i come to my room to find that i am $160 USD short. I had my money very well secured in my purse and i noticed the bag that i had my money in was placed in a new location. I went to the front desk to explain the situation but obviously there was not much they could do. Overall, lesson was learned and i will never stay here again as i did not feel my belongings were safe and secure and came out of there $160 short. So anyone staying here, put your valuables in the safe, and make sure to check your belongings.
I thought the location was ideal . The staff was very friendly and helpful. We enjoyed our stay.
Dear Guest! Thanks so much for rating with a 5/5 and for sharing your experience with us! We are so happy that you enjoyed your stay! Come back soon, Oaxaca and Grana will be waiting! All the best!
Thankyou!!
Let’s begin by saying that the hotel itself is beautiful! The architecture and interior design is probably my favorite of anywhere I’ve ever stayed. The only issue we had was that the rooms without windows (our room was one of these) smelled really bad and musky. The bathroom would get really humid and that humidity transferred into the room and made everything smell rancid. We had to buy a bottle of Devereux for our room and before we entered everytime we would open the door and let the room air out for 5-10 minutes before going in.
Dear Guest, thank you for your feedback as it helps us improve. We apologize if you room had humidity during your stay, we are taking action in order to prevent this from happening again, air extractors are beins set up and more ventilation for the rooms as well. Thank you for your understanding and a sincere apology. We hope you allow us the opportunity to serve you again! All the best,
This is a beautiful and well-kept new hotel in an historic building in Oaxaca. Unfortunately it is not yet fully equipped as it should be, no trash cans or tissues in the rooms,we were intitially not offered the room we had reserved, no maps at the desk, some disconnect between management and service staff. These kinks can be worked out over time, but the amenities don't quite match the price at this time. And the location, while quite central to the tourist area, all the rooms with street exposure are really noisy, during the day and into the nights. It really is a beautiful restoration with lovely English speaking management and good intentions. But it has a ways to go to earn its stars.
Dear Guest, thank you for your honest feedback! Yes as you mention, we just recently opened, we are implementing all this ideas and we hope you come back soon to see them! We hope you overall stay was nice and thank you for the nice words regarding the renovations. All the best,
The entire staff was amazing.These wonderful folks make you feel like family.As for the facility, it’s beautiful. The room was spacious, the bed extremely comfortable and the quite fan above keep us cool at night.Every morning a nice breakfast with breads, cereals and fresh fruit was set out and if you wanted something hot like Memelitas con queso y salsa de molcajete and chocolate caliente. Also located in Zone 1 which is in the center of the city. I highly recommend you stay at this BnB.
Dear Robert! Thank you so much for taking the time to give us feedback! It makes us hapy to know that you felt like family in GRANA, this is what its all about, sharing this beautiful house and sharing the love for Oaxaca. We hope you come back soon!! All the best!
Dear Adriana, It was very unfortunate that this situation arose. As we mentioned in person, our staff has been with us for a couple of years now and no problem like this one has drones before, they are trustworthy. We have a safe in each room to avoid this type of situations, we encourage guests to use it. We work everyday to make GRANA a safe and welcoming space.