Oct 26 - Oct 27
The staff was the bad news - kinda preoccupied. Asked for a meeting with sales or manager to bring future groups - nope, waited 15 minutes then left my room number. Never got with me. Beds and rooms could really use update. Good news is the surroundings and pool area is amazing. Restaurant is very ...
Oct 19 - Oct 20
WE USUALLY STAY AT THIS HOTEL, WHICH WE LOVE. HOWEVER, THIS TIME WHEN WE ARRIVED WE HAD AN ISSUE WITH OUR RESERVATION. THE HOTEL STAFF STATED OUR RESERVATION WAS NOT INCLUSIVE, WHICH WAS AN ERROR. WE HAD TO GET OUR CONFIRMATION PAPERS AND SHOW THEM THAT IT WAS ALL INCLUSIVE. BY THIS ALL THEY DID ...
Oct 20 - Oct 21
Beautiful home base and centrally located. Staff was kind and helpful from check in to check out. Definitely would stay here again. Family friendly but nice enough for a couple if you don't mind kids playing in the pool area.
Nov 11 - Nov 12
Beautiful View! Staff was friendly and room was very clean! Worth every penny! Only con would be that the location is a bit from the Zocalo. However, cab ride back and forth is not impossible.
Nov 18 - Nov 19
In general, I felt that the price paid for this "luxury" hotel was not worthwhile compared to other hotels in the area, you're really paying for the historical value of the property and nothing else. Staff service was OK, depending on what you need from them. Room was clean, but definitely not what ...
Oct 19 - Oct 20
They were very nice and accommodating. They were wonderful.
Nov 13 - Nov 14
Large hotel with few rooms that doesn't feel busy when fully booked. Excellent all around. Huatulco is beautiful. Hotel staff is very accommodating.
Oct 20 - Oct 21
It was a place we’re you can rest after a busy day discovering Huatulco, plus you can enjoy good shows at night and super delicious food. I loved it.
El concepto del hotel es increible con un diseño maravilloso y staff excelente.
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