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Best Western Plus Cairn Croft Hotel

3.0 star property
VIP Access

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Photo gallery for Best Western Plus Cairn Croft Hotel

Indoor pool, sun loungers
Standard Room, 1 Queen Bed, Accessible, Non Smoking | Blackout drapes, iron/ironing board, rollaway beds, free WiFi
Garden
Breakfast, lunch, dinner served; Irish cuisine
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
6400 Lundy's Lane, Niagara Falls, ON, L2G 1T6
  • Place, OLG Stage at Fallsview Casino
    ‪4 min drive‬
  • Place, Clifton Hill
    ‪5 min drive‬
  • Place, Fallsview Casino
    ‪5 min drive‬
VIP Access
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Room options

View all photos for Standard Room, 2 Queen Beds, Refrigerator, Courtyard Area

Standard Room, 2 Queen Beds, Refrigerator, Courtyard Area | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Refrigerator, Courtyard Area

8.4 out of 10
Very good
(45 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Tower

A hotel room with a large bed, a red armchair, a desk with a lamp, and a window with curtains.

Standard Room, 1 Queen Bed, Non Smoking, Tower

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator, Courtyard Area

Standard Room, 2 Queen Beds, Refrigerator, Courtyard Area | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Refrigerator, Courtyard Area

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Tower

Standard Room, 2 Queen Beds, Non Smoking, Tower | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Tower

9.2 out of 10
Wonderful
(29 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Jetted Tub, Tower

Standard Room, 1 King Bed, Jetted Tub, Tower | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Jetted Tub, Tower

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Tower

Standard Room, 1 King Bed, Non Smoking, Tower | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Tower

9.0 out of 10
Wonderful
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator, Courtyard Area

Standard Room, 2 Queen Beds, Refrigerator, Courtyard Area | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Refrigerator, Courtyard Area

8.4 out of 10
Very good
(22 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator, Courtyard Area

Standard Room, 2 Queen Beds, Refrigerator, Courtyard Area | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Refrigerator, Courtyard Area

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Jetted Tub, Tower

Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Jetted Tub, Tower

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Living Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (Living Room;with Sofabed) | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub (Living Room;with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(22 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Tower

Standard Room, 2 Queen Beds, Non Smoking, Tower | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Tower

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony, Tower

Standard Room, 1 King Bed, Balcony, Tower | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Balcony, Tower

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Fireplace, Tower

Standard Room, 1 King Bed, Fireplace, Tower | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Fireplace, Tower

9.4 out of 10
Exceptional
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Tower (Shower Only)

Standard Room, 1 King Bed, Non Smoking, Tower (Shower Only) | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Tower (Shower Only)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub, Tower (Shower Only)

Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Jetted Tub, Tower (Shower Only)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

King Room with Whirlpool

  • Sleeps 2

King Room with Fireplace

  • Sleeps 2

King Suite

  • Sleeps 4

Large Tower King Room with Balcony

  • Sleeps 2

Accessible Queen Room

  • Sleeps 2

Large Two Queen Room

  • Sleeps 6

Two Queen Room with Courtyard View (Downstairs)

  • Sleeps 4

Standard Room, Multiple Beds, Non Smoking (Larger Room)

  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

Two Queen Room with Courtyard View(Upstairs)

  • Sleeps 6

Courtyard Two Queen Room with Patio Access

  • Sleeps 4

Queen Room

  • Sleeps 2

2 Queen Beds, Non-Smoking, Guesthouse, Refrigerator, Coffee Maker, Iron and Ironing Board

  • Sleeps 6

Tower Guest Room With 2 Queen Beds, Wireless High Speed Internet, Coffee Maker, Iron And Ironing Board-Non-Smoking

  • Sleeps 4

2 Queen Beds, Non-Smoking, Exterior Access, Refrigerator

  • Sleeps 4

2 Queen Beds, Non-Smoking, Tower, over the Lounge Room, Wireless High-Speed Internet

  • Sleeps 4

2 Queen Beds, Non-Smoking, Corner Location, Courtyard Access, Refrigerator

  • Sleeps 4

1 King Bed, Non-Smoking, Tower, Whirlpool, Recliner, Desk, Shower Only

  • Sleeps 2

1 King Bed, Non-Smoking, Tower, Whirlpool, Fireplace, Wireless High-Speed Internet

  • Sleeps 2

1 King Bed, Non-Smoking, Tower, over the Lounge Room, Sectional Chaise Lounge, Shower Only

  • Sleeps 2

3 Queen Beds, Non-Smoking, Larger Room, Wet Bar

  • Sleeps 6

King Room

  • Sleeps 2

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About the neighborhood

Niagara Falls

Located in Lundy's Lane, Best Western Plus Cairn Croft Hotel is within 2 miles (3 km) of popular attractions such as Fallsview Casino and Clifton Hill. This 3-star hotel has 167 guestrooms and offers conveniences like a restaurant, an indoor pool, and free in-room WiFi.

What's nearby

  • Niagara Falls History Museum - 10 min walk - 0.6 miles
  • OLG Stage at Fallsview Casino - 4 min drive - 0.9 miles
  • Clifton Hill - 5 min drive - 2.3 miles
  • Skylon Tower - 5 min drive - 1.2 miles
  • Fallsview Casino - 5 min drive - 1.2 miles

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 11 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 53 min drive

Restaurants

  • ‪Tim Hortons - ‬11 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Burger King - ‬4 min walk
  • ‪The Flying Saucer - ‬10 min walk
  • ‪Swiss Chalet - ‬9 min walk

About this property

Best Western Plus Cairn Croft Hotel

Guests of Best Western Plus Cairn Croft Hotel have access to an indoor pool, a gym, and 2 hot tubs. If you drive, self parking is CAD 20 per night, and there's also an area shuttle for a fee. The 24-hour front desk has staff standing by to help with tours/tickets and luggage storage. Other amenities at this family-friendly hotel include free WiFi in public areas, a computer station, and an arcade/game room.
Guests can expect free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are also standard. Housekeeping is available once per stay.
2 hot tubs are on site along with an indoor pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Self parking on site (CAD 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: CAD 12.99 to 25 for adults and CAD 9.99 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Doc Magilligans
  • Poolside Pub

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Gym
  • Indoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Indoor pool
  • Mini-fridge
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for CAD 20.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately CAD 12.99 to 25 for adults, and CAD 9.99 to 20 for children
  • Self parking fee: CAD 20 per night
  • Rollaway bed fee: CAD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Best Western Cairn

Best Western Cairn Croft

Best Western Cairn Croft Hotel

Best Western Plus Cairn

Best Western Plus Cairn Croft

Best Western Plus Cairn Croft Hotel

Best Western Plus Cairn Croft Hotel Niagara Falls

Best Western Plus Cairn Croft Niagara Falls

Cairn Croft

Cairn Croft Hotel

Best Western Niagara Falls

Best Western Plus Cairn Croft

Best Western Plus Cairn Croft Hotel Hotel

Best Western Plus Cairn Croft Hotel Niagara Falls

Best Western Plus Cairn Croft Hotel Hotel Niagara Falls

Frequently asked questions

What can I see around Best Western Plus Cairn Croft Hotel?

This hotel is situated in Lundy's Lane within a short 10-minute walk of Niagara Falls History Museum. You'll also find Fallsview Casino and Fallsview Indoor Waterpark within a short drive.

How much does it cost to stay at Best Western Plus Cairn Croft Hotel?

As of May 14, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Cairn Croft Hotel on Jun 1, 2026 start from $109, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western Plus Cairn Croft Hotel?

Yes, parking is offered for CAD 20 per night. Wheelchair-accessible parking is also available for guests.

Does Best Western Plus Cairn Croft Hotel feature a casino at the property?

No, Best Western Plus Cairn Croft Hotel doesn't have a casino.

Will I find an indoor pool at Best Western Plus Cairn Croft Hotel?

Yes, this hotel has an indoor pool along with 2 hot tubs.

What do couples enjoy most about Best Western Plus Cairn Croft Hotel?

There are many amenities for couples at this hotel, including a restaurant and an indoor pool plus some guestrooms feature a fireplace.

Are there hot tubs at Best Western Plus Cairn Croft Hotel?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Best Western Plus Cairn Croft Hotel have a restaurant that serves breakfast?

Yes, Best Western Plus Cairn Croft Hotel serves a cooked-to-order breakfast for a surcharge each morning at Doc Magilligans.

Will Best Western Plus Cairn Croft Hotel allow pets to stay free of charge?

No, pets aren't allowed at Best Western Plus Cairn Croft Hotel though service animals are welcome.

Are there connecting rooms at Best Western Plus Cairn Croft Hotel?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

How close is the airport from Best Western Plus Cairn Croft Hotel?

The closest major airport to Best Western Plus Cairn Croft Hotel is Niagara Falls, NY (IAG-Niagara Falls Intl.), which is 12.3 mi away (30 minutes by car). Another top airport is Buffalo Niagara Intl. Airport (BUF), which is around 21.5 mi away.

Can I book a room with a balcony at Best Western Plus Cairn Croft Hotel?

Yes, some guestrooms at this hotel offer either a balcony and a patio.

Best Western Plus Cairn Croft Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 638 out of 1063 reviews
Rating 8 - Good. 270 out of 1063 reviews
Rating 6 - Okay. 101 out of 1063 reviews
Rating 4 - Poor. 35 out of 1063 reviews
Rating 2 - Terrible. 19 out of 1063 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Rhea

Stayed 3 nights in Dec 2025

10/10 Excellent

Ravi

Stayed 2 nights in Jan 2026

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Clean room and nice staff
Stayed 2 nights in Feb 2026

6/10 Okay

john

The check in was easy the room was nice. It had a Jacuzzi tub. We were given two free drinks because we were celebrating my wife’s birthday. The only negative was a text from best Western at 8:03 in the morning waking us up asking how our stay was. Please reach out to best Western and ask them to stop this practice or at least wait until checkout time
Stayed 1 night in Feb 2026

10/10 Excellent

Greg and Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Yes, very true
Stayed 1 night in Feb 2026

10/10 Excellent

Luis

Stayed 1 night in Feb 2026

6/10 Okay

Ryan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and recently renovated.
Stayed 1 night in Feb 2026

6/10 Okay

Jessica

Liked: Cleanliness, property conditions & facilities
The room was spacious and clean. The staff were friendly. I’m a local who wanted a quiet solo night away to sit by the pool and read. It was a Sunday night so I figured it would be quiet. The pool was full of kids and only one of two hot tubs were full so I just went back to my room. Was going to try again in the morning but the pool didn’t open until 9 and I had to leave for work. I will do more research next time- this is of no fault to the hotel. Just sharing in case a like minded person wants a quiet staycation.
Stayed 1 night in Feb 2026

4/10 Poor

Jim

Room was not as clean as should of been the 2 hot tubs were extremely dirty even dirt floating in the foam
Stayed 2 nights in Jan 2026

6/10 Okay

Kevin

Traveled with family and small children
It was okay. Price reflects quality. Cleanliness was middle of the road. Had to switch rooms, first room was fully outside was freezing even with heat blasting and found a few bugs. Second room was clean and half inside. Pool was loud until around 1015ish. Parking is an extra charge
Stayed 2 nights in Feb 2026

8/10 Good

Lindsay

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Our room wasn’t ready until 30 minutes after the guaranteed time but our parking cost way waived. A male staff member when above and beyond - letting me know where the water filling station was when he noticed me walking around with my canteen lid off. So nice!
Stayed 1 night in Feb 2026

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is the hotel if you have kids. Feels like you’re away somewhere warm. Atmosphere is great, lots for kids to do. Very convenient with McDonald’s next door, Gino’s pizza and Tim’s across the street. It’s about a 5 min car ride to Clifton Hill! We have stayed at many hotels in Niagara and this is our new favourite, we will be back! Staff are super friendly and rooms are clean!
Stayed 2 nights in Jan 2026

10/10 Excellent

Nur

Stayed 1 night in Jan 2026

4/10 Poor

Lia

Traveled with family
Disliked: Cleanliness, amenities
Unfortunately for our family the hotel was overrun with kids being allowed to act as though this was their space while parents sat and socialized ib the courtyard couches. My chuldren were woken throughout the night with kids running soan the hallwats, we couldnt enjoy the pool because hoards of kids were making it dangerous for them by roughhousing and being obnoxious with no intervention from hotel staff. These tournaments while great for your hotel business make the experience for other guests awful. While waiting for breakfast parents sat in the restaurant and enjoyed their coffee as their children ran in and out one pushing my toddler down with parents offering zero intervention (yet a scowl when I said something the second time he shoved through). The fire alarm also went off, unsure if it was pulled in the fooling around or truly went off but made for a very chilly (and scary) end fo the night for my littles. Finally we got into our room (late as we got down to niagara around 630pm and went for dinner before being evacuated just as we were settling in). At which time ( with crying, meltdown and over tired kids ) I noticed the washroom was not very clean - several hairs left on the tile walls and the bathtub. The floors at the edge of the beds (just under) obviously hadn't been vacuumed as there were crumbs under as we moved the bed toward the wall for my daughter's safety when sleeping. We didnt bother to try to switch rooms because the kids were exhausted and just did
Stayed 1 night in Jan 2026

10/10 Excellent

Andrew

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and helpful. Room were clean. Overall a pleasant experience.
Stayed 2 nights in Jan 2026

10/10 Excellent

robert

Stayed 3 nights in Jan 2026

10/10 Excellent

gregory

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable and has the best pub inside hotel! Doc Magilligans , perfect place
Stayed 1 night in Nov 2025

10/10 Excellent

Gahyun

Stayed 1 night in Jan 2026

8/10 Good

Corey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very cleans friendly staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Melissa

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a great time. The initial room that I had booked in the courtyard unfortunately had no heat and so we were moved to a different part of the hotel that wasn’t in the courtyard. But we were happy that they were able to accommodate us so quickly. It was very busy with kids and parents and had a nice family vibe. I had requested a partial refund since we were moved to a different room that was not in the courtyard and it was honoured. I did have to connect with Expedia because they were the third-party bookers. And both businesses worked well together. Very grateful for that because we did pay extra to have access directly to the pool area in the playground.
Stayed 1 night in Jan 2026

10/10 Excellent

Karoline

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was super clean, staff extremely helpful. It would be nice to have the pool a bit warner. We will come back for sure!
Stayed 2 nights in Jan 2026

8/10 Good

Deborah

Traveled with family
Liked: Cleanliness, staff & service
We had a nice stay for our granddaughter's birthday. Only one hot tub was open with the second having a sign saying it was being cleaned( for all 3 days). Also the pool is freezing. We'll try a different hotel next time
Stayed 2 nights in Jan 2026

10/10 Excellent

Roseanne

Liked: Cleanliness, amenities, property conditions & facilities
Poolside rooms are very convenient Friendly staff during check in Very friendly staff in lounge
Stayed 1 night in Jan 2026

10/10 Excellent

Maria

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Our first time in this hotel and we are very satisfied with our stay. The staff are friendly, amenities are very good for kids. We loved it! Very clean too!
Stayed 1 night in Jan 2026

6/10 Okay

Ross

Stayed 1 night in Jan 2026

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