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InTown Suites Extended Stay Newport News VA - North

2.5 star property

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Photo gallery for InTown Suites Extended Stay Newport News VA - North

A bedroom with a bed, a chair, a bookshelf, and a window with curtains.
Reception
A modern kitchen with a stainless steel sink, a wooden cutting board, a white mug, and a microwave.
Reception
A modern kitchen with a built-in microwave, stainless steel sink, and a cutting board with utensils.

Reviews

6.6 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Laundry

Explore the area

View in a map
12015 Jeffeson Ave, Newport News, VA, 23606
  • Place, Patrick Henry Mall
    ‪3 min drive‬
  • Place, Christopher Newport University
    ‪9 min drive‬
  • Place, Fort Eustis
    ‪15 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪45 min drive‬

Room options

View all photos for Premium Room, 1 Queen Bed

A bedroom with a bed, a chair, a bookshelf, and a window with curtains.

Premium Room, 1 Queen Bed

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Grand Room, 1 Queen Bed with Sofa bed

A neatly arranged bedroom with a bed, a bedside table with a lamp, and a potted plant.

Grand Room, 1 Queen Bed with Sofa bed

  • 300 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Grand Room, 2 Double Beds

A hotel room with two beds, each with a grey quilted bedspread and black and white patterned pillows. There is a bedside table with a lamp, a framed picture, and a potted plant. The room has a large window with grey curtains and a wall-mounted artwork above the beds.

Grand Room, 2 Double Beds

  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Grand Room, 1 Queen Bed

A neatly arranged bedroom with a bed, a bedside table with a lamp, and a potted plant.

Grand Room, 1 Queen Bed

  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Grand Room, 1 Queen Bed, Roll-in Shower

A neatly arranged bedroom with a bed, a bedside table with a lamp, and a potted plant.

Grand Room, 1 Queen Bed, Roll-in Shower

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium Room, 1 Queen Bed, Roll-in Shower

A bedroom with a bed, a chair, a bookshelf, and a window with curtains.

Premium Room, 1 Queen Bed, Roll-in Shower

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Grand Room, 1 Queen Bed with Sofa bed

A neatly arranged bedroom with a bed, a bedside table with a lamp, and a potted plant.

Grand Room, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Premium Room, 2 Double Beds

A bedroom with two beds, a chair, a bedside table with a lamp, a plant, and artwork on the wall.

Premium Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Grand Studio Suite, 1 Queen Bed

A neatly arranged bedroom with a bed, a bedside table with a lamp, and a potted plant.

Grand Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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  • Pet friendly
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About the neighborhood

Newport News

Located in Central Newport News, InTown Suites Extended Stay Newport News VA - North is within a mile (2 km) of sights such as Sentara Port Warwick and Patrick Henry Mall. This 20-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and laundry facilities.

What's nearby

  • Patrick Henry Mall - 3 min drive - 1.3 miles
  • Christopher Newport University - 9 min drive - 3.4 miles
  • Fort Eustis - 15 min drive - 9.7 miles
  • Busch Gardens Williamsburg - 22 min drive - 16.8 miles
  • Naval Station Norfolk - 37 min drive - 25.4 miles

Getting around

  • Newport News Station - 17 min drive
  • Norfolk Intl. Airport (ORF) - 42 min drive

Restaurants

  • ‪Starbucks - ‬16 min walk
  • ‪Wawa - ‬5 min walk
  • ‪Chick-fil-A - ‬16 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Starbucks - ‬8 min walk

About this property

InTown Suites Extended Stay Newport News VA - North

Guests staying at InTown Suites Extended Stay Newport News VA - North have access to laundry facilities, an ATM, and a vending machine. A stay here includes free parking.
49-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include free local calls, desks, and wardrobes or closets. Weekly housekeeping is available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Laundry facilities

Conveniences

  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

More

  • Desk
  • Free local calls
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: 7:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Saturday (10:00 AM - 7:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50 per accommodation, per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
  • Check-in: 11:00 AM—-7:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.

Property is also known as

InTown Suites Extended Stay Newport News VA North
InTown Suites Extended Stay Newport News VA - North Hotel
InTown Suites Extended Stay Newport News VA - North Newport News

Frequently asked questions

Is free cancellation available at InTown Suites Extended Stay Newport News VA - North?

InTown Suites Extended Stay Newport News VA - North offers free cancellation on certain room rates. For more details, review the cancellation policy on our site.

What's there to do close to InTown Suites Extended Stay Newport News VA - North?

This hotel is situated in Central Newport News, close to Patrick Henry Mall, John B. Todd Stadium, and Virginia Living Museum. You'll also find Mariner's Museum and Newport News Park within a short drive.

Will I be able to park at InTown Suites Extended Stay Newport News VA - North?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does InTown Suites Extended Stay Newport News VA - North include a casino at the property?

No, InTown Suites Extended Stay Newport News VA - North doesn't have a casino.

Will I find an indoor pool at InTown Suites Extended Stay Newport News VA - North?

No, there is no indoor pool at this hotel.

Are there hot tubs at InTown Suites Extended Stay Newport News VA - North?

No, this hotel doesn't have a spa tub.

Does InTown Suites Extended Stay Newport News VA - North have a restaurant that serves breakfast?

No, InTown Suites Extended Stay Newport News VA - North doesn't have a restaurant that serves breakfast.

Will InTown Suites Extended Stay Newport News VA - North allow pets to stay free of charge?

No, pets aren't allowed at InTown Suites Extended Stay Newport News VA - North though service animals are welcome.

Are there connecting rooms at InTown Suites Extended Stay Newport News VA - North?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from InTown Suites Extended Stay Newport News VA - North?

The closest major airport to InTown Suites Extended Stay Newport News VA - North is Norfolk Intl. Airport (ORF), which is 26.4 mi away (42 minutes by car). Another top airport is Newport News - Williamsburg Intl. Airport (PHF), which is about 2.3 mi away.

Can I book a room with a balcony at InTown Suites Extended Stay Newport News VA - North?

No, there aren't any guestrooms at InTown Suites Extended Stay Newport News VA - North that offer a balcony.

InTown Suites Extended Stay Newport News VA - North Reviews

Reviews

6.6
Rating 10 - Excellent. 9 out of 25 reviews
Rating 8 - Good. 3 out of 25 reviews
Rating 6 - Okay. 6 out of 25 reviews
Rating 4 - Poor. 0 out of 25 reviews
Rating 2 - Terrible. 7 out of 25 reviews

6.6/10

Cleanliness

6.6/10

Staff & service

4.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Stayed 8 nights in Dec 2025

2/10 Terrible

Barry

Business traveler
There was no one there to check in. Had to go stay somewhere else. Total lack of communication.
Stayed 10 nights in Jul 2025

6/10 Okay

Marcus

Stayed 14 nights in Jun 2025

10/10 Excellent

Dawud

Stayed 27 nights in Aug 2024

6/10 Okay

Dustin

Business traveler
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
It was really hard to get in touch with anyone as far as customer service goes, and when you did they werent the friendliest. Also my bathroom could have been cleaned better before i checked in.. The place wasn't completely terrible, but I wouldn't go back.
Stayed 7 nights in Jul 2024

8/10 Good

Kasandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2021

2/10 Terrible

Stephanie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The worst hotel I ever stood in!!!!!!!!!

I would not recommend this hotel to no one I know or others looking for a place to stay. The room is nothing like the pictures that is posted on the site. The room smells so bad that we had to buy spray and plug ins just it can have a decent smell and still that didn’t work . My clothes and everything else I had smell like the room which wasn’t a pleasant smell at all. They don’t even provide extra towels or toilet tissue so I had to go out my way and purchase extra towels and whatever else the room didn’t provide.
Stayed 8 nights in Jul 2021

2/10 Terrible

Ricardo

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the worst place I’ve ever booked for my family and self!!! The place isn’t at all updated!! Rooms smell like a box of cigarettes and an awful scent spray they try to cover the smell with. When we got there after a long drive we booked a double bed room they said on their end that’s not was noted down I should Kyiara my reservation and said oh well! She wasn’t helpful at all we try looking forward other hotels in the area but everything was completely booked. I stressed to her that we drove from far away and my kids were super tired and where are they suppose to sleep. I had to go but air mattress bedding pillows to accommodate ourself in the tiny room. Since they couldn’t even provide that being they messed up on the booking. I asked to speak to a manager and kyiara refused to direct me to her manager or anyone above higher power. The place seems like a halfway home. In back of the building seems like sketchy stuff be going on. Lots of drug users staying in this hotel not family friendly dirty stinking and you have to bring your own toilets tissue towels etc. also cant stress enough the creepy crawlers on the walls. Instead of a hotel this is more like an apartment building beware!! Don’t let the pictures fool you this place is the worst don’t stay at all. Horrible horrible horrible!! They did the same thing to my sister who booked with me.
Stayed 8 nights in Jul 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Their beds are itchy and the people that stay here are rude and noisy you cant cook on the stove cause it gets too smokey i will never stay here again
Stayed 7 nights in Jul 2021

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay.

The room was perfect for our family. Great location. Close to everything!
Stayed 7 nights in Jul 2021

10/10 Excellent

Mearl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service nice clean rooms easy access to food and other facilities
Stayed 7 nights in Jun 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service upon entry was great. We had a peaceful stay in a very nice corner room. Room was clean and smelt good when we got there though we did not get any housekeeping the entire time we were there. Property is well managed, no smell of smoke or dirt lingering around and we had all amenities needed for a long stay. Great bargain, In town suites will be my new way of traveling!
Stayed 8 nights in Apr 2021

6/10 Okay

Verified traveler

Stayed 13 nights in Apr 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect fit for the family
Stayed 7 nights in Jan 2021

6/10 Okay

Verified traveler

Stayed 19 nights in Oct 2020

10/10 Excellent

Rhonda

Stayed 7 nights in Oct 2020

2/10 Terrible

Larry

Disliked: Staff & service, property conditions & facilities

Unprofessional

First of all the property attendant never picks up his phone when you need him the most. I was stranded outside for a hour 2 nights in a row because he wouldn’t pick up the phone to give me my key. Very unprofessional. Also my license plate tags got stolen there. Wouldn’t recommend to anyone
Stayed 7 nights in Sep 2020

10/10 Excellent

Rhonda

Stayed 7 nights in Oct 2020

6/10 Okay

Michelle

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Oct 2020

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Overall stay was ok, however there was a large stain in the restroom on the floor also towel bar was hanging off the wall. I was told that it was my only room and I could accept or go to another hotel. Of course I could not since I booked through hotels.com
Stayed 17 nights in Sep 2020

6/10 Okay

Clifton

Traveled with family

Search around

It was what it was
Stayed 7 nights in Aug 2020

2/10 Terrible

Verified traveler

Stayed 10 nights in May 2020

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