The Mercantile Hotel New Orleans

3.0 star property
Eco-certified hotel with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for The Mercantile Hotel New Orleans

Lounge
Lobby lounge
View from property
Exterior
Executive Suite, 1 King Bed | City view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Kitchen
  • Parking available
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
727 South Peters Street, New Orleans, LA, 70130
  • Place, Ernest N. Morial Convention Center
    ‪3 min walk‬
  • Place, Caesars New Orleans Casino
    ‪7 min walk‬
  • Place, Canal Street
    ‪8 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(97 reviews)
  • 520 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Bathtub

9.2 out of 10
Wonderful
(17 reviews)
  • 520 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds, Accessible

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Queen Bed with Sofa bed, Bathtub

9.2 out of 10
Wonderful
(69 reviews)
  • 415 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Suite, Multiple Beds, Bathtub

8.6 out of 10
Excellent
(19 reviews)
  • 640 sq ft
  • 1 bedroom
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Executive Suite, 1 King Bed

8.2 out of 10
Very good
(28 reviews)
  • 640 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

New Orleans

Located in New Orleans Central Business District, The Mercantile Hotel New Orleans is within a 5-minute walk of Ernest N. Morial Convention Center and within 15 minutes of other popular attractions like Canal Street. This 90-room, 3-star hotel welcomes guests with conveniences like free breakfast, a bar/lounge, and free in-room WiFi.

What's nearby

  • Ernest N. Morial Convention Center - 3 min walk - 0.2 miles
  • Caesars New Orleans Casino - 7 min walk - 0.4 miles
  • Canal Street - 8 min walk - 0.5 miles
  • Bourbon Street - 13 min walk - 0.7 miles
  • Port of New Orleans - 16 min walk - 0.9 miles

Getting around

  • St Charles at Girod Stop - 7 min walk
  • New Orleans Union Passenger Terminal - 17 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Fulton Alley - ‬4 min walk
  • ‪Ernst Cafe - ‬3 min walk
  • ‪Hilton Complimentary Happy Hour - ‬1 min walk
  • ‪Mulate's Cajun Restaurant - ‬2 min walk
  • ‪JOLIE - ‬2 min walk

About this property

The Mercantile Hotel New Orleans

Eco-certified hotel with free breakfast and a 24-hour front desk
The Mercantile Hotel New Orleans features free WiFi in public areas, a business center, and coffee in a common area. Valet parking is offered for USD 45 per day. Front-desk staff can answer questions 24/7, and assist with concierge services, securing valuables, and luggage storage. Additional amenities include a meeting room, an arcade/game room, and a vending machine.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include kitchenettes, sitting areas, and refrigerators.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 45 per day; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Art gallery

Family friendly

  • Arcade/game room
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Living room
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: USD 45 per day (in/out privileges)
  • An in-room safe is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.

Property is also known as

Mercantile Hotel New Orleans
Mercantile Hotel
Mercantile New Orleans
The Mercantile Orleans Orleans
The Mercantile Hotel New Orleans Hotel
The Mercantile Hotel New Orleans New Orleans
The Mercantile Hotel New Orleans Hotel New Orleans

Frequently asked questions

What's there to do near The Mercantile Hotel New Orleans?

This hotel is situated in New Orleans Central Business District within a 10-minute walk of Canal Street and Caesars New Orleans Casino. You'll also find National World War II Museum and Port of New Orleans less than a mile away.

How much does it cost to stay at The Mercantile Hotel New Orleans?

As of Sep 27, 2025, prices found for a 1-night stay for 2 adults at The Mercantile Hotel New Orleans on Oct 20, 2025 start from $129.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at The Mercantile Hotel New Orleans?

Yes, valet parking is offered for USD 45 per day with in/out privileges.

Does The Mercantile Hotel New Orleans include a casino at the property?

No, The Mercantile Hotel New Orleans doesn't have a casino.

Is there an indoor pool at The Mercantile Hotel New Orleans?

No, there is no indoor pool at this hotel.

What do couples enjoy most about The Mercantile Hotel New Orleans?

Couples staying at this hotel will appreciate amenities like a kitchenette and premium bedding as well as a bar.

Are there hot tubs at The Mercantile Hotel New Orleans?

No, this hotel doesn't have a spa tub.

Does The Mercantile Hotel New Orleans have a restaurant that serves breakfast?

Yes, The Mercantile Hotel New Orleans serves free continental breakfast each morning from its snack bar.

Will The Mercantile Hotel New Orleans allow pets to stay free of charge?

No, pets aren't allowed at The Mercantile Hotel New Orleans though service animals are welcome.

Does The Mercantile Hotel New Orleans have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from The Mercantile Hotel New Orleans?

The closest major airport to The Mercantile Hotel New Orleans is Louis Armstrong New Orleans Intl. Airport (MSY), which is 13.5 mi away (20 minutes by car).

Can I book a room with a balcony at The Mercantile Hotel New Orleans?

No, there aren't any guestrooms with balconies at The Mercantile Hotel New Orleans.

Reviews

The Mercantile Hotel New Orleans Reviews

8.8

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 769 out of 1238 reviews
Rating 8 - Good. 250 out of 1238 reviews
Rating 6 - Okay. 124 out of 1238 reviews
Rating 4 - Poor. 44 out of 1238 reviews
Rating 2 - Terrible. 51 out of 1238 reviews

Reviews

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time at a non-chain, so I was nervous. We arrived though, and I was put at ease. The property was beautiful. The decor was on-point. The staff was amazing and engaging. Breakfast was more than I expected it to be - it was a hot/cold continental breakfast. It was on the outskirts of the busy, so quiet enough at night, but walkable to everything we wanted to see! We will definitely return to this hotel.
Outside of hotel
Photo-op in hotel
Breakfast area in hotel
Photo-op in hotel
Stayed 3 nights in Jun 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well maintained
Stayed 3 nights in Jun 2025

10/10 Excellent

Nixon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Michael

Liked: Cleanliness
Stayed 1 night in Jun 2025

6/10 Okay

Sara

Stayed 1 night in May 2025

10/10 Excellent

jacqueline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Location!

Good Spot!
Stayed 1 night in Mar 2025

10/10 Excellent

Aaliyah

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Rian

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
i loved the room and the customer service. the outlets and most of the lights in the room did not work though.
Stayed 2 nights in Jun 2025

10/10 Excellent

Hynitha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Devon

Liked: Staff & service, property conditions & facilities, room comfort

Charm

Love the customer service , atmosphere , and the exposed brick in the rooms . Made me feel right at home . No more than 4 blocks away from all the main action . Easy six min walk !!!!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Tanisha

Stayed 2 nights in Jun 2025

8/10 Good

Vincent

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and cleanliness.
Stayed 6 nights in Jun 2025

10/10 Excellent

Gabriel

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved the room and great breakfast options
Stayed 4 nights in Jun 2025

10/10 Excellent

Mandy

Traveled with partner
Disliked: Amenities
It was in a good location
Stayed 1 night in Feb 2025

10/10 Excellent

Michele

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved how big and unique the room was. The records were enjoyed
Stayed 1 night in Jun 2025

6/10 Okay

Kimberly, Jacksonville

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff was very nice. Although the property was updated, there were some discrepancies in our room. Overall, it was a nice stay.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kendall

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feels like Home
Stayed 1 night in Jun 2025

10/10 Excellent

Inez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was great as well as the breakfast. Loved the record player in the room!
Stayed 1 night in Jun 2025

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice !
Stayed 1 night in May 2025

10/10 Excellent

Sandra, Jacksonville

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Cecilie

Stayed 1 night in Jun 2025

8/10 Good

Amie

Business traveler
Liked: Room comfort
Lovely hotel with a cozy aesthetic for a good price. I wasn’t in the room much because I was there for a business trip. The a/c struggled to cool the area. I had to be sure to close the drapes and blinds when I left for the day, otherwise the room was blazing hot when I returned, despite the a/c having been on the whole time. There was a wet spot on the carpet
Stayed 3 nights in Jun 2025

6/10 Okay

William

Liked: Cleanliness
They offered no laundry service. Hotel overbooked with pokeman guests. Service man complaining about too many people a lot. Way understaffed for full hotel. I thought $50 a day for valet parking was excessive. Good location. Breakfast food poor.
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrew

Stayed 2 nights in Jun 2025

10/10 Excellent

SHATOYA

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, in walking distance to so many things …
Stayed 2 nights in May 2025