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The Mercantile Hotel New Orleans

3.0 star property
Hotel with free breakfast, 4-minute walk to Ernest N. Morial Convention Center

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Photo gallery for The Mercantile Hotel New Orleans

Lounge
Executive Suite, 1 King Bed | City view
Lobby lounge
View from property
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Kitchen
  • Parking available
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
727 South Peters Street, New Orleans, LA, 70130
  • Place, Ernest N. Morial Convention Center
    ‪3 min walk‬
  • Place, Caesars New Orleans Casino
    ‪7 min walk‬
  • Place, Canal Street
    ‪8 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Fridge, microwave, coffee/tea maker

Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(98 reviews)
  • 520 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Bathtub

Suite, Multiple Beds, Bathtub | City view

Suite, Multiple Beds, Bathtub

8.4 out of 10
Very good
(20 reviews)
  • 640 sq ft
  • 1 bedroom
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Bathtub

Suite, 1 King Bed with Sofa bed, Bathtub | 1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 King Bed with Sofa bed, Bathtub

9.2 out of 10
Wonderful
(18 reviews)
  • 520 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Bathtub

Suite, 1 Queen Bed with Sofa bed, Bathtub | 1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 Queen Bed with Sofa bed, Bathtub

9.4 out of 10
Exceptional
(72 reviews)
  • 415 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Private kitchenette | Fridge, microwave, coffee/tea maker

Executive Suite, 1 King Bed

8.2 out of 10
Very good
(28 reviews)
  • 640 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds, Accessible

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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About the neighborhood

New Orleans

Located in New Orleans Central Business District, The Mercantile Hotel New Orleans is within a 5-minute walk of Ernest N. Morial Convention Center and within 15 minutes of other popular attractions like Canal Street. This 90-room, 3-star hotel welcomes guests with conveniences like free breakfast, a bar/lounge, and free in-room WiFi.

What's nearby

  • Ernest N. Morial Convention Center - 3 min walk - 0.2 miles
  • Caesars New Orleans Casino - 7 min walk - 0.4 miles
  • Canal Street - 8 min walk - 0.5 miles
  • Bourbon Street - 13 min walk - 0.7 miles
  • Port of New Orleans - 16 min walk - 0.9 miles

Getting around

  • St Charles at Girod Stop - 7 min walk
  • New Orleans Union Passenger Terminal - 17 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Fulton Alley - ‬4 min walk
  • ‪Ernst Cafe - ‬3 min walk
  • ‪Hilton Complimentary Happy Hour - ‬1 min walk
  • ‪Mulate's Cajun Restaurant - ‬2 min walk
  • ‪Briquette - ‬1 min walk

About this property

The Mercantile Hotel New Orleans

Hotel with free breakfast, 4-minute walk to Ernest N. Morial Convention Center
The Mercantile Hotel New Orleans features free WiFi in public areas, a business center, and coffee in a common area. Valet parking is offered for USD 45 per day. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and concierge services. Additional amenities include a meeting room, an arcade/game room, and a vending machine.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include kitchenettes, sitting areas, and refrigerators.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 45 per day; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Art gallery

Family friendly

  • Arcade/game room
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Living room
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: USD 45 per day (in/out privileges)
  • An in-room safe is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.

Property is also known as

Mercantile Hotel New Orleans
Mercantile Hotel
Mercantile New Orleans
The Mercantile Orleans Orleans
The Mercantile Hotel New Orleans Hotel
The Mercantile Hotel New Orleans New Orleans
The Mercantile Hotel New Orleans Hotel New Orleans

Frequently asked questions

What's there to do near The Mercantile Hotel New Orleans?

This hotel is situated in New Orleans Central Business District within a 10-minute walk of Canal Street and Caesars New Orleans Casino. You'll also find National World War II Museum and Port of New Orleans less than a mile away.

Is parking available on site at The Mercantile Hotel New Orleans?

Yes, valet parking is offered for USD 45 per day with in/out privileges.

Does The Mercantile Hotel New Orleans include a casino at the property?

No, The Mercantile Hotel New Orleans doesn't have a casino.

Is there an indoor pool at The Mercantile Hotel New Orleans?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at The Mercantile Hotel New Orleans?

Couples staying at this hotel will appreciate amenities like a kitchenette and premium bedding as well as a bar.

Does The Mercantile Hotel New Orleans have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Mercantile Hotel New Orleans have a restaurant that serves breakfast?

Yes, The Mercantile Hotel New Orleans serves free continental breakfast each morning from its snack bar.

Will The Mercantile Hotel New Orleans allow pets to stay free of charge?

No, pets aren't allowed at The Mercantile Hotel New Orleans though service animals are welcome.

Are there connecting rooms at The Mercantile Hotel New Orleans?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from The Mercantile Hotel New Orleans?

The closest major airport to The Mercantile Hotel New Orleans is Louis Armstrong New Orleans Intl. Airport (MSY), which is 13.5 mi away (20 minutes by car).

Are there rooms with balconies that I can book at The Mercantile Hotel New Orleans?

No, there aren't any guestrooms with balconies at The Mercantile Hotel New Orleans.

The Mercantile Hotel New Orleans Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 806 out of 1294 reviews
Rating 8 - Good. 261 out of 1294 reviews
Rating 6 - Okay. 128 out of 1294 reviews
Rating 4 - Poor. 47 out of 1294 reviews
Rating 2 - Terrible. 52 out of 1294 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
The coffee was fresh and delicious. Rooms were just beautiful.
Stayed 1 night in Oct 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Lakiba

Traveled with partner
Liked: Cleanliness, amenities
I love the aesthetic of the hotel , but it was freezing cold in dinning area , and did not have ice in any floor I went to over 6 . At check in the front desk agent was rude .
Stayed 2 nights in Oct 2025

10/10 Excellent

shanavia

Stayed 2 nights in Sep 2025

10/10 Excellent

Daniell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Marshall

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was clean breakfast was great staff was very helpful
Stayed 1 night in Aug 2025

10/10 Excellent

Steve

Stayed 1 night in Aug 2025

10/10 Excellent

Kassandra

Liked: Cleanliness, property conditions & facilities
Love the view & area close restaurant’s near by.
Stayed 2 nights in Aug 2025

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location and this sweet hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Billie, Hornbeak

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great stay. Some suggestions: 1)some type of hangers for towels near shower 2)more secured microwave (slipped off refrigerator when trying to open door) 3)more bar hours throughout week 4)more coffee for room (ask for regular and they were out)
Stayed 2 nights in Aug 2025

10/10 Excellent

LaQuan

Stayed 3 nights in Aug 2025

10/10 Excellent

Nate

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Chelsey

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Lorraine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for those wanting to access the Convention Center and French Quarter. Easy walk for both.
Stayed 4 nights in Aug 2025

8/10 Good

Suzanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Record player in our room with records.
Stayed 1 night in Aug 2025

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Marcia

Liked: Cleanliness, amenities
Great staff
Stayed 2 nights in Jul 2025

10/10 Excellent

moises

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good night sleep!

Clean comfortable room, well insulated from the noise and action outside as it is in a busy area.
Stayed 1 night in Aug 2025

10/10 Excellent

Cecilia

Liked: Cleanliness
Stayed 1 night in Jul 2025

8/10 Good

Alex

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I came into town for a wedding and had a two nights stay. All my needs were met. I will be staying here again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Easy to walk to attractions and dining!
Stayed 2 nights in Aug 2025

8/10 Good

Keisiah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious, charming and convenient.
Stayed 2 nights in May 2025

8/10 Good

Selina

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
good.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nicole

Stayed 2 nights in Jul 2025

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