The Mercantile Hotel New Orleans

3.0 star property
Eco-certified hotel with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for The Mercantile Hotel New Orleans

View from property
Aerial view
Lobby lounge
Executive Suite, 1 King Bed | City view
Aerial view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Kitchen
  • Parking available
  • Laundry
  • Free WiFi

Explore the area

Map
727 South Peters Street, New Orleans, LA, 70130
  • Caesars New Orleans Casino
    ‪7 min walk‬
  • Canal Street
    ‪8 min walk‬
  • Bourbon Street
    ‪13 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

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Room options

Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(92 reviews)
  • 520 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Bathtub

9.2 out of 10
Wonderful
(17 reviews)
  • 520 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds, Accessible

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Queen Bed with Sofa bed, Bathtub

9.2 out of 10
Wonderful
(62 reviews)
  • 415 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

Suite, Multiple Beds, Bathtub

8.6 out of 10
Excellent
(17 reviews)
  • 640 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Executive Suite, 1 King Bed

8.2 out of 10
Very good
(28 reviews)
  • 640 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

New Orleans

Located in New Orleans Central Business District, The Mercantile Hotel New Orleans is within a 5-minute walk of Ernest N. Morial Convention Center and within 15 minutes of other popular attractions like Canal Street. This 90-room, 3-star hotel welcomes guests with conveniences like free breakfast, a bar/lounge, and free in-room WiFi.

What's nearby

  • Ernest N. Morial Convention Center - 3 min walk - 0.2 miles
  • Caesars New Orleans Casino - 7 min walk - 0.4 miles
  • Canal Street - 8 min walk - 0.5 miles
  • Bourbon Street - 13 min walk - 0.7 miles
  • Port of New Orleans - 16 min walk - 0.9 miles

Getting around

  • St Charles at Girod Stop - 7 min walk
  • New Orleans Union Passenger Terminal - 17 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Fulton Alley - ‬4 min walk
  • ‪Ruth's Chris Steak House - ‬4 min walk
  • ‪Ernst Cafe - ‬3 min walk
  • ‪Mulate's - ‬2 min walk
  • ‪Pêche Seafood Grill - ‬4 min walk

About this property

The Mercantile Hotel New Orleans

Eco-certified hotel with free breakfast and a 24-hour front desk
The Mercantile Hotel New Orleans features free WiFi in public areas, a business center, and coffee in a common area. Valet parking is offered for USD 45 per day. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and concierge services. Additional amenities include a meeting room, an arcade/game room, and a vending machine.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include kitchenettes, sitting areas, and refrigerators.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 45 per day; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Art gallery

Family friendly

  • Arcade/game room
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Living room
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: USD 45 per day (in/out privileges)
  • An in-room safe is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.

Property is also known as

Mercantile Hotel New Orleans
Mercantile Hotel
Mercantile New Orleans
The Mercantile Orleans Orleans
The Mercantile Hotel New Orleans Hotel
The Mercantile Hotel New Orleans New Orleans
The Mercantile Hotel New Orleans Hotel New Orleans

Frequently asked questions

What's there to do near The Mercantile Hotel New Orleans?

This hotel is situated in New Orleans Central Business District within a 10-minute walk of Canal Street and Caesars New Orleans Casino. You'll also find National World War II Museum and Port of New Orleans less than a mile away.

How much does it cost to stay at The Mercantile Hotel New Orleans?

As of Jul 3, 2025, prices found for a 1-night stay for 2 adults at The Mercantile Hotel New Orleans on Jul 9, 2025 start from $98.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at The Mercantile Hotel New Orleans?

Yes, valet parking is offered for USD 45 per day with in/out privileges.

Does The Mercantile Hotel New Orleans include a casino at the property?

No, The Mercantile Hotel New Orleans doesn't have a casino.

Is there an indoor pool at The Mercantile Hotel New Orleans?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at The Mercantile Hotel New Orleans?

Couples staying at this hotel will appreciate amenities like a kitchenette and premium bedding as well as a bar.

Are there hot tubs at The Mercantile Hotel New Orleans?

No, this hotel doesn't have a spa tub.

Does The Mercantile Hotel New Orleans have a restaurant that serves breakfast?

Yes, The Mercantile Hotel New Orleans serves free continental breakfast each morning from its snack bar.

Will The Mercantile Hotel New Orleans allow pets to stay free of charge?

No, pets aren't allowed at The Mercantile Hotel New Orleans though service animals are welcome.

Does The Mercantile Hotel New Orleans have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from The Mercantile Hotel New Orleans?

The closest major airport to The Mercantile Hotel New Orleans is Louis Armstrong New Orleans Intl. Airport (MSY), which is 13.5 mi away (20 minutes by car).

Are there rooms with balconies at The Mercantile Hotel New Orleans?

No, there aren't any guestrooms with balconies at The Mercantile Hotel New Orleans.

The Mercantile Hotel New Orleans Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 699 out of 1149 reviews
Rating 8 - Good. 235 out of 1149 reviews
Rating 6 - Okay. 120 out of 1149 reviews
Rating 4 - Poor. 44 out of 1149 reviews
Rating 2 - Terrible. 51 out of 1149 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brenda, Sparta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Kelly Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most unbelievable and fantastic stay at the Mercantile hotel! I have never encountered such a friendly staff, the rooms were fantastic and the breakfast was always impeccable. This is our new favorite hotel and we will absolutely stay here again each time we come back to New Orleans.
Stayed 10 nights in Apr 2025

10/10 Excellent

Kristine

Liked: Cleanliness, property conditions & facilities
Love the record player in room… staff was excellent
Stayed 2 nights in Mar 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Carl

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No parking was the bad part but valet that hotel provided for 50.00
Stayed 1 night in Mar 2025

10/10 Excellent

Tom

Stayed 2 nights in Mar 2025

4/10 Poor

Mohamed

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is great! The staff not so much! I was there in mid-week where the hotel is almost unoccupied and empty, my flight was at 6 PM so I requested a late checkout at 2 PM and after a very long exhaustive argument they only allowed me to stay till 1 PM. Same thing happened to me a lot of times before and usually I get 2-4 PM not earlier specially of its a slow time!
Stayed 1 night in Mar 2025

6/10 Okay

Steven

Stayed 3 nights in Mar 2025

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Chris

Stayed 2 nights in Mar 2025

8/10 Good

Bryony

Liked: Cleanliness, staff & service, property conditions & facilities
Cool repurposing of an old sugar refinery. There is a lot to like about this hotel. The rooms are all suites and very comfortable. The room decor was nondescript though and some of the fixtures were loose, counters chipped, paint slapped on carelessly. It spoiled the boutique vibe.
Stayed 3 nights in Mar 2025

6/10 Okay

Matt

Business traveler, Traveled with family
Disliked: Cleanliness, amenities
I stayed here before covid and I loved it. I just finished a week here in March of 2025 and the place went downhill fast. In our 6 day stay they did not clean the room once. We called and asked for clean towels twice and never got them. Our room door had a 1.5 inch gap from the floor and it didn't shut. It would have to be forced shut. I was bummed out about the way this hotel got so run down so fast.
Stayed 5 nights in Mar 2025

10/10 Excellent

Mary

Stayed 2 nights in Mar 2025

10/10 Excellent

Karl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a good area.
Stayed 1 night in Mar 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff
Stayed 1 night in Mar 2025

10/10 Excellent

Gregory Peter

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel with large well appointed suites in convenient location . Friendly staff and free full daily breakfast all translate into a good value and peasant overall expierence
Stayed 3 nights in Mar 2025

10/10 Excellent

Kendall

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's like a One bedroom apartment with a Old school record player and Albums to play. Definitely Southern Hospitality. Great view of the city
Stayed 1 night in Mar 2025

10/10 Excellent

Allen R M

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location quite. Building.
Stayed 1 night in Mar 2025

10/10 Excellent

Caesar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Keyonna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 1 night in Mar 2025

8/10 Good

Bonnie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved our experience at the Mercantile. The staff is very nice and helpful and the rooms are great. I would stay there again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jack A

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Carl

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

kathryn

Liked: Room comfort

At least it was a good location.

Booked a room with a bathroom and had to change THREE times before my booking was honored; of our three rooms we were in, NONE had a working safe and the safe was not repaired--despite our request. The first room had a torn curtain; the third room had no working doorknob on the bathroom door.
Stayed 3 nights in Mar 2025

10/10 Excellent

Keyur

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suite was very nice, hotel has a nice vibe.
Stayed 1 night in Mar 2025