The Mercantile Hotel New Orleans

3.0 star property
Hotel with a bar, 4-minute walk to Ernest N. Morial Convention Center

Choose dates to view prices

Photo gallery for The Mercantile Hotel New Orleans

Bar (on property)
Exterior
Executive Suite, 1 King Bed | City view
Lobby lounge
1 bedroom, premium bedding, in-room safe, individually decorated

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
727 South Peters Street, New Orleans, LA, 70130
  • Place, Ernest N. Morial Convention Center
    ‪3 min walk‬
  • Place, Caesars New Orleans Casino
    ‪7 min walk‬
  • Place, Canal Street
    ‪8 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(103 reviews)
  • City view
  • 520 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Bathtub

8.6 out of 10
Excellent
(21 reviews)
  • City view
  • 640 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Bathtub

9.0 out of 10
Wonderful
(19 reviews)
  • City view
  • 520 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Bathtub

9.4 out of 10
Exceptional
(88 reviews)
  • 415 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Executive Suite, 1 King Bed

8.2 out of 10
Very good
(29 reviews)
  • City view
  • 640 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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About the neighborhood

New Orleans

Located in New Orleans Central Business District, The Mercantile Hotel New Orleans is within a 5-minute walk of Ernest N. Morial Convention Center and within 15 minutes of other popular attractions like Canal Street. This 90-room, 3-star hotel welcomes guests with conveniences like free breakfast, a bar/lounge, and free in-room WiFi.

What's nearby

  • Ernest N. Morial Convention Center - 3 min walk - 0.2 miles
  • Julia Street Cruise Terminal - 6 min walk - 0.4 miles
  • Caesars New Orleans Casino - 7 min walk - 0.4 miles
  • National World War II Museum - 8 min walk - 0.5 miles
  • Canal Street - 8 min walk - 0.5 miles

Getting around

  • St Charles at Girod Stop - 7 min walk
  • New Orleans Union Passenger Terminal - 17 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Ruth's Chris Steak House - ‬5 min walk
  • ‪Fulton Alley - ‬4 min walk
  • ‪Ernst Cafe - ‬3 min walk
  • ‪Hilton Complimentary Happy Hour - ‬1 min walk
  • ‪Mulate's Cajun Restaurant - ‬2 min walk

About this property

The Mercantile Hotel New Orleans

Hotel with a bar, 4-minute walk to Ernest N. Morial Convention Center
The Mercantile Hotel New Orleans features free WiFi in public areas, a business center, and coffee in a common area. Valet parking is offered for USD 45 per day. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include a meeting room, an arcade/game room, and a vending machine.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include kitchenettes, sitting areas, and refrigerators.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 45 per day; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Art gallery

Family friendly

  • Arcade/game room
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Living room
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: USD 45 per day (in/out privileges)
  • An in-room safe is available for an additional fee
  • Credit card charges are subject to a surcharge of 3 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.

Property is also known as

Mercantile Hotel New Orleans
Mercantile Hotel
Mercantile New Orleans
The Mercantile Orleans Orleans
The Mercantile Hotel New Orleans Hotel
The Mercantile Hotel New Orleans New Orleans
The Mercantile Hotel New Orleans Hotel New Orleans

Frequently asked questions

What's there to do near The Mercantile Hotel New Orleans?

This hotel is situated in New Orleans Central Business District within a 10-minute walk of Canal Street and Caesars New Orleans Casino. You'll also find National World War II Museum and Port of New Orleans less than a mile away.

How much does it cost to stay at The Mercantile Hotel New Orleans?

As of Feb 12, 2026, prices found for a 1-night stay for 2 adults at The Mercantile Hotel New Orleans on Feb 23, 2026 start from $114.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at The Mercantile Hotel New Orleans?

Yes, valet parking is offered for USD 45 per day with in/out privileges.

Does The Mercantile Hotel New Orleans include a casino at the property?

No, The Mercantile Hotel New Orleans doesn't have a casino.

Is there an indoor pool at The Mercantile Hotel New Orleans?

No, there is no indoor pool at this hotel.

What do couples enjoy most about The Mercantile Hotel New Orleans?

Couples staying at this hotel will appreciate amenities like a kitchenette and premium bedding as well as a bar.

Are there hot tubs at The Mercantile Hotel New Orleans?

No, there isn't a spa tub at this hotel.

Does The Mercantile Hotel New Orleans have a restaurant that serves breakfast?

Yes, The Mercantile Hotel New Orleans serves free continental breakfast each morning from its snack bar.

Will The Mercantile Hotel New Orleans allow pets to stay free of charge?

No, pets aren't allowed at The Mercantile Hotel New Orleans though service animals are welcome.

Are there connecting rooms at The Mercantile Hotel New Orleans?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from The Mercantile Hotel New Orleans?

The closest major airport to The Mercantile Hotel New Orleans is Louis Armstrong New Orleans Intl. Airport (MSY), which is 13.5 mi away (20 minutes by car).

Are there rooms with balconies at The Mercantile Hotel New Orleans?

No, there aren't any guestrooms with balconies at The Mercantile Hotel New Orleans.

The Mercantile Hotel New Orleans Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 919 out of 1481 reviews
Rating 8 - Good. 310 out of 1481 reviews
Rating 6 - Okay. 146 out of 1481 reviews
Rating 4 - Poor. 49 out of 1481 reviews
Rating 2 - Terrible. 57 out of 1481 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

William

Stayed 2 nights in Jan 2026

10/10 Excellent

William

Stayed 2 nights in Jan 2026

8/10 Good

Anthony

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Felt like I stayed in a little apartment. Cute room.
Stayed 2 nights in Dec 2025

6/10 Okay

Brandon

Traveled with partner
Liked: Cleanliness
Really expected a little bit better based on the pictures online. Made 3 different attempts to call them before our arrival and never got anyone to actually pick up. Walked in and there was nobody in the lobby but 2 staff members talking. They weren’t exactly the friendliest. Just checked us in and handed the room keys to us and went back to talking. Room was clean but they missed the mark in a couple of areas. Simple things like in the bathroom the shower had 2 bottles of shampoo but no soap or body wash. For some reason it was in the dispenser by the sink, the frame for the bed sticks out past the mattress so you hit it with your leg when you turn to walk past it, curtains can’t close all the way so there is light shining in from the street lights all night. There are other things that could be improved just to help with the feel of the place. There was a laundry cart in the hallway just outside the elevator. I’m assuming that’s where it lived lol, the exterior windows were a nasty moldy green, the “thermostat” in the bedroom was just a knob that said cooler and warmer. We turned it all the way to warmer and the room never warmed up. It just wasn’t blowing quite as cold. Like every other hotel in the world the fan in the bathroom didn’t work. There are light switches that didn’t seem to turn on anything in the room, the phone in the sitting area didn’t have a line connected to it. So not really sure why they put it there. Complimentary breakfast isn’t nothing exciting
Stayed 1 night in Dec 2025

10/10 Excellent

Timothy

Liked: Cleanliness, property conditions & facilities
The room was clean and very comfortable. Great water pressure and plenty of hot water for 4 people to take showers back to back.
Stayed 2 nights in Dec 2025

6/10 Okay

Erica

Stayed 2 nights in Nov 2025

8/10 Good

Darryl

Stayed 1 night in Nov 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
This place is awesome. Close walking distance to the Riverwalk and French Quarter.
Stayed 1 night in Nov 2025

4/10 Poor

Kiyotake

No gyms. Old building and doors didn't close properly.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jordyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great area
Stayed 2 nights in Oct 2025

8/10 Good

Corey

Stayed 1 night in Nov 2025

10/10 Excellent

Camille

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and room was perfect for what we needed. There was an issue with the a/c but maintenance immediately responded and fixed the problem.
Stayed 1 night in Nov 2025

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, comfortable and clean room, great atmosphere and location
Stayed 2 nights in Nov 2025

10/10 Excellent

Steven

Stayed 1 night in Oct 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

8/10 Good

HEIDI

Liked: Cleanliness, staff & service
Big room, comfortable bed. Bar service was disappointing. Within reasonable walking distance of everything. Would stay again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Samuel

Stayed 1 night in Nov 2025

10/10 Excellent

Marwan

Traveled with group
Liked: Staff & service, amenities
The front desk clerk was excellent in helping us check in. Its a really cute boutique hotel in walking distance of food and a quick urber ride to the bourbon street area. Large rooms with a full living room, large TV, an old school recoed pkayer. Nice.
Stayed 1 night in Nov 2025

10/10 Excellent

Alisha Ann

Liked: Cleanliness, staff & service, amenities
Room was very large and clean. Great for a night out in the city.
Stayed 1 night in Oct 2025

10/10 Excellent

Aquincy

Business traveler
Liked: Cleanliness, staff & service, amenities
Great
Stayed 6 nights in Aug 2025

2/10 Terrible

Jahdiel

Business traveler
Disliked: Cleanliness, staff & service, amenities
I have stayed at this hotel on numerous occasions in the past. While I am uncertain whether it is currently under new management, I have observed that the rooms are not well maintained and the staff appear to lack warmth and professionalism.
Stayed 1 night in Nov 2025

10/10 Excellent

Christy

Stayed 4 nights in Oct 2025

6/10 Okay

Madeleine

Stayed 2 nights in Oct 2025

6/10 Okay

Allison

Traveled with group
Liked: Staff & service
Room looked clea. Floors were a little dirty. Staff was helpful. Breakfast was good.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ta'Keshia

Liked: Cleanliness, staff & service, amenities
Excellent customer experience! Great customer service from the front desk associates to valet, clean rooms, unique rooms with an accent of vintage appeal. I will definitely refer friends and family and look forward to my next visit!
Stayed 2 nights in Nov 2025