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The Mercantile Hotel New Orleans

3.0 star property

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Photo gallery for The Mercantile Hotel New Orleans

Bar (on property)
Executive Suite, 1 King Bed | City view
Lobby lounge
Exterior
1 bedroom, premium bedding, in-room safe, individually decorated

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
727 South Peters Street, New Orleans, LA, 70130
  • Place, Ernest N. Morial Convention Center
    ‪3 min walk‬
  • Place, Caesars New Orleans Casino
    ‪7 min walk‬
  • Place, Canal Street
    ‪8 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Fridge, microwave, coffee/tea maker

Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(108 reviews)
  • City view
  • 520 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Bathtub

Suite, Multiple Beds, Bathtub | City view

Suite, Multiple Beds, Bathtub

8.8 out of 10
Excellent
(24 reviews)
  • City view
  • 640 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Bathtub

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 King Bed with Sofa bed, Bathtub

9.0 out of 10
Wonderful
(20 reviews)
  • City view
  • 520 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Queen Bed with Sofa bed, Bathtub

Suite, 1 Queen Bed with Sofa bed, Bathtub | 1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 Queen Bed with Sofa bed, Bathtub

9.2 out of 10
Wonderful
(101 reviews)
  • 415 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Private kitchenette | Fridge, microwave, coffee/tea maker

Executive Suite, 1 King Bed

8.2 out of 10
Very good
(29 reviews)
  • City view
  • 640 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Accessible

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds, Accessible

9.2 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

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About the neighborhood

New Orleans

Located in New Orleans Central Business District, The Mercantile Hotel New Orleans is within a 5-minute walk of Ernest N. Morial Convention Center and within 15 minutes of other popular attractions like Canal Street. This 90-room, 3-star hotel welcomes guests with conveniences like free breakfast, a bar/lounge, and free in-room WiFi.

What's nearby

  • Ernest N. Morial Convention Center - 3 min walk - 0.2 miles
  • Caesars New Orleans Casino - 7 min walk - 0.4 miles
  • Canal Street - 8 min walk - 0.5 miles
  • National World War II Museum - 10 min walk - 0.6 miles
  • Bourbon Street - 13 min walk - 0.7 miles

Getting around

  • St Charles at Girod Stop - 7 min walk
  • New Orleans Union Passenger Terminal - 17 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Ruth's Chris Steak House - ‬5 min walk
  • ‪Ernst Cafe - ‬3 min walk
  • ‪Fulton Alley - ‬4 min walk
  • ‪Mulate's Cajun Restaurant - ‬2 min walk
  • ‪Hilton Complimentary Happy Hour - ‬1 min walk

About this property

The Mercantile Hotel New Orleans

The Mercantile Hotel New Orleans features free WiFi in public areas, a business center, and coffee in a common area. Valet parking is offered for USD 52 per day. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and concierge services. Additional amenities include a meeting room, an arcade/game room, and a vending machine.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include kitchenettes, sitting areas, and refrigerators.

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Sonesta ES Suites New Orleans Convention Center
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  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
8.6 out of 10, Excellent, 2,996 reviews
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The price is $113
May 12 - May 13
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 52 per day; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Art gallery

Family friendly

  • Arcade/game room
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Living room
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: USD 52 per day (in/out privileges)
  • An in-room safe is available for an additional fee
  • Credit card charges are subject to a surcharge of 3 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.

Property is also known as

Mercantile Hotel New Orleans
Mercantile Hotel
Mercantile New Orleans
The Mercantile Orleans Orleans
The Mercantile Hotel New Orleans Hotel
The Mercantile Hotel New Orleans New Orleans
The Mercantile Hotel New Orleans Hotel New Orleans

Frequently asked questions

What's there to do near The Mercantile Hotel New Orleans?

This hotel is situated in New Orleans Central Business District within a 10-minute walk of Canal Street and Caesars New Orleans Casino. You'll also find National World War II Museum and Port of New Orleans less than a mile away.

How much does it cost to stay at The Mercantile Hotel New Orleans?

As of May 5, 2026, prices found for a 1-night stay for 2 adults at The Mercantile Hotel New Orleans on May 28, 2026 start from $115, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at The Mercantile Hotel New Orleans?

Yes, valet parking is offered for USD 52 per day with in/out privileges.

Does The Mercantile Hotel New Orleans include a casino at the property?

No, The Mercantile Hotel New Orleans doesn't have a casino.

Is there an indoor pool at The Mercantile Hotel New Orleans?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at The Mercantile Hotel New Orleans?

Couples staying at this hotel will appreciate amenities like premium bedding and a kitchenette as well as a bar/lounge.

Are there hot tubs at The Mercantile Hotel New Orleans?

No, this hotel doesn't have a spa tub.

Does The Mercantile Hotel New Orleans have a restaurant that serves breakfast?

Yes, The Mercantile Hotel New Orleans serves free continental breakfast each morning from its snack bar.

Will The Mercantile Hotel New Orleans allow pets to stay free of charge?

No, pets aren't allowed at The Mercantile Hotel New Orleans though service animals are welcome.

Are there connecting rooms at The Mercantile Hotel New Orleans?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from The Mercantile Hotel New Orleans?

The closest major airport to The Mercantile Hotel New Orleans is Louis Armstrong New Orleans Intl. Airport (MSY), which is 13.5 mi away (20 minutes by car).

Are there rooms with balconies at The Mercantile Hotel New Orleans?

No, you won't find guestrooms with balconies at The Mercantile Hotel New Orleans.

The Mercantile Hotel New Orleans Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1037 out of 1675 reviews
Rating 8 - Good. 353 out of 1675 reviews
Rating 6 - Okay. 165 out of 1675 reviews
Rating 4 - Poor. 58 out of 1675 reviews
Rating 2 - Terrible. 62 out of 1675 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Chris

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Constantly a loooong wait for the one elevator that works (the other isn’t operating). Way too long. AC in the room did not work well, never really got cool. Sad breakfast spread. Not worth the $$.
Stayed 3 nights in Apr 2026

10/10 Excellent

Donovan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Apr 2026

10/10 Excellent

shanavia

Stayed 1 night in Apr 2026

10/10 Excellent

Robert, Dayton

Liked: Cleanliness, staff & service
Nice historical hotel with great staff!
Stayed 2 nights in Mar 2026

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2026

10/10 Excellent

Anna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice and clean room. Felt like home. Definitely recommend to friends and families
Stayed 2 nights in Feb 2026

6/10 Okay

Jameson

Traveled with group
Liked: Property conditions & facilities
Amenities definitely needed an upgrade. Very dark rooms and the bathroom shower had some draining issues.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kudrat

Stayed 2 nights in Jan 2026

10/10 Excellent

Mark

Stayed 2 nights in Jan 2026

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities
Duvet was stained. Bathroom was great. Staff is okay but not wonderful.
Stayed 2 nights in Jan 2026

10/10 Excellent

jessica

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff. Donna and other front desk clerks were all above and beyond for all our needs. Maintenance was fantastic as well throughout our stay. Room was clean and spacious. Amenities were fantastic. Just chatting with staff throughout our stay was nice and made it feel like home. Would definitely recommend and will stay there again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Christine, Dayton

Stayed 2 nights in Jan 2026

8/10 Good

Valerie

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great room but not sure if the heater worked or
Stayed 1 night in Jan 2026

10/10 Excellent

Catherine Therese

Liked: Cleanliness, amenities, property conditions & facilities
very convenient and great staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Nantawan

Stayed 2 nights in Jan 2026

10/10 Excellent

Crystalyn

Traveled with family
Liked: Cleanliness, property conditions & facilities
Quiet, clean rooms with friendly staff
Stayed 3 nights in Jan 2026

10/10 Excellent

Edwin

Business traveler
Liked: Cleanliness, staff & service, amenities
We loved our stay in New Orleans!! The room was clean and super spacious. They have breakfast and the staff were extremely sweet!
Stayed 2 nights in Jan 2026

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful room. Kind staff.
Stayed 1 night in Jan 2026

8/10 Good

Courtney

Stayed 1 night in Dec 2025

10/10 Excellent

Jorge Humberto

Stayed 1 night in Jan 2026

10/10 Excellent

Matt

Stayed 1 night in Jan 2026

10/10 Excellent

Adrian

Stayed 1 night in Oct 2025

8/10 Good

Dan

Stayed 1 night in Jan 2026

8/10 Good

Sarah

Stayed 1 night in Jan 2026

6/10 Okay

NASTASJA

Traveled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Rooms could use an update. Bed was comfy. The bar staff was unpleasant. Front desk was pleasant. Breakfast could be better. Offer gloves for those who don’t want to touch serving silverware after others.
Stayed 2 nights in Dec 2025

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