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The Mercantile Hotel New Orleans

3.0 star property

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Photo gallery for The Mercantile Hotel New Orleans

Bar (on property)
Executive Suite, 1 King Bed | City view
Lobby lounge
Exterior
1 bedroom, premium bedding, in-room safe, individually decorated

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
727 South Peters Street, New Orleans, LA, 70130
  • Place, Ernest N. Morial Convention Center
    ‪3 min walk‬
  • Place, Caesars New Orleans Casino
    ‪7 min walk‬
  • Place, Canal Street
    ‪8 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Fridge, microwave, coffee/tea maker

Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(108 reviews)
  • City view
  • 520 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Bathtub

Suite, Multiple Beds, Bathtub | City view

Suite, Multiple Beds, Bathtub

8.8 out of 10
Excellent
(24 reviews)
  • City view
  • 640 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Bathtub

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 King Bed with Sofa bed, Bathtub

9.0 out of 10
Wonderful
(20 reviews)
  • City view
  • 520 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Queen Bed with Sofa bed, Bathtub

Suite, 1 Queen Bed with Sofa bed, Bathtub | 1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 Queen Bed with Sofa bed, Bathtub

9.2 out of 10
Wonderful
(102 reviews)
  • 415 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Private kitchenette | Fridge, microwave, coffee/tea maker

Executive Suite, 1 King Bed

8.2 out of 10
Very good
(30 reviews)
  • City view
  • 640 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Accessible

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds, Accessible

9.2 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

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About the neighborhood

New Orleans

Located in New Orleans Central Business District, The Mercantile Hotel New Orleans is within a 5-minute walk of Ernest N. Morial Convention Center and within 15 minutes of other popular attractions like Canal Street. This 90-room, 3-star hotel welcomes guests with conveniences like free breakfast, a bar/lounge, and free in-room WiFi.

What's nearby

  • Ernest N. Morial Convention Center - 3 min walk - 0.2 miles
  • Caesars New Orleans Casino - 7 min walk - 0.4 miles
  • Canal Street - 8 min walk - 0.5 miles
  • National World War II Museum - 10 min walk - 0.6 miles
  • Bourbon Street - 13 min walk - 0.7 miles

Getting around

  • St Charles at Girod Stop - 7 min walk
  • New Orleans Union Passenger Terminal - 17 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Ruth's Chris Steak House - ‬5 min walk
  • ‪Ernst Cafe - ‬3 min walk
  • ‪Fulton Alley - ‬4 min walk
  • ‪Mulate's Cajun Restaurant - ‬2 min walk
  • ‪Embassy Suites Social Hour / Manager’s Reception - ‬1 min walk

About this property

The Mercantile Hotel New Orleans

The Mercantile Hotel New Orleans features free WiFi in public areas, a business center, and coffee in a common area. Valet parking is offered for USD 52 per day. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and concierge services. Additional amenities include a meeting room, an arcade/game room, and a vending machine.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include kitchenettes, sitting areas, and refrigerators.

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Sonesta ES Suites New Orleans Convention Center
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May 20 - May 21
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 52 per day; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Art gallery

Family friendly

  • Arcade/game room
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Living room
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 3 percent for credit card payments

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: USD 52 per day (in/out privileges)
  • An in-room safe is available for an additional fee
  • Credit card charges are subject to a surcharge of 3 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.

Property is also known as

Mercantile Hotel New Orleans

Mercantile Hotel

Mercantile New Orleans

The Mercantile Orleans Orleans

The Mercantile Hotel New Orleans Hotel

The Mercantile Hotel New Orleans New Orleans

The Mercantile Hotel New Orleans Hotel New Orleans

Frequently asked questions

What's there to do near The Mercantile Hotel New Orleans?

This hotel is situated in New Orleans Central Business District within a 10-minute walk of Canal Street and Caesars New Orleans Casino. You'll also find National World War II Museum and Port of New Orleans less than a mile away.

How much does it cost to stay at The Mercantile Hotel New Orleans?

As of May 17, 2026, prices found for a 1-night stay for 2 adults at The Mercantile Hotel New Orleans on May 18, 2026 start from $114, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at The Mercantile Hotel New Orleans?

Yes, valet parking is offered for USD 52 per day with in/out privileges.

Does The Mercantile Hotel New Orleans include a casino at the property?

No, The Mercantile Hotel New Orleans doesn't have a casino.

Is there an indoor pool at The Mercantile Hotel New Orleans?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at The Mercantile Hotel New Orleans?

Couples staying at this hotel will appreciate amenities like premium bedding and a kitchenette as well as a bar/lounge.

Are there hot tubs at The Mercantile Hotel New Orleans?

No, this hotel doesn't have a spa tub.

Does The Mercantile Hotel New Orleans have a restaurant that serves breakfast?

Yes, The Mercantile Hotel New Orleans serves free continental breakfast each morning from its snack bar.

Will The Mercantile Hotel New Orleans allow pets to stay free of charge?

No, pets aren't allowed at The Mercantile Hotel New Orleans though service animals are welcome.

Are there connecting rooms at The Mercantile Hotel New Orleans?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from The Mercantile Hotel New Orleans?

The closest major airport to The Mercantile Hotel New Orleans is Louis Armstrong New Orleans Intl. Airport (MSY), which is 13.5 mi away (20 minutes by car).

Are there rooms with balconies at The Mercantile Hotel New Orleans?

No, you won't find guestrooms with balconies at The Mercantile Hotel New Orleans.

The Mercantile Hotel New Orleans Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1057 out of 1698 reviews
Rating 8 - Good. 356 out of 1698 reviews
Rating 6 - Okay. 164 out of 1698 reviews
Rating 4 - Poor. 58 out of 1698 reviews
Rating 2 - Terrible. 63 out of 1698 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Chris

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Constantly a loooong wait for the one elevator that works (the other isn’t operating). Way too long. AC in the room did not work well, never really got cool. Sad breakfast spread. Not worth the $$.
Stayed 3 nights in Apr 2026

10/10 Excellent

Donovan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Apr 2026

10/10 Excellent

shanavia

Stayed 1 night in Apr 2026

10/10 Excellent

Robert, Dayton

Liked: Cleanliness, staff & service
Nice historical hotel with great staff!
Stayed 2 nights in Mar 2026

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2026

10/10 Excellent

Anna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice and clean room. Felt like home. Definitely recommend to friends and families
Stayed 2 nights in Feb 2026

10/10 Excellent

Catrina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everyone and everything was top notch!
Stayed 2 nights in Feb 2026

10/10 Excellent

Jodi

Stayed 2 nights in Jan 2026

6/10 Okay

Tyler

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Old but cute boutique Hotel. The air-conditioning unit was not working in my room at first. But after bringing it to the attention of the front desk, they were able to rectify the problem quickly.
Stayed 1 night in Jan 2026

8/10 Good

Shanetha

Business traveler
Liked: Cleanliness, staff & service, amenities
Good location for walking to all the things I had going on (conference at the convention center, meetings at the Hilton Riverside, private dinner at the WWII museum). Breakfast staff was great! Rooms were spacious with all the necessary amenities. There was one morning I did not have hot water for my shower. Overall though, I’d stay here again!
Stayed 7 nights in Feb 2026

8/10 Good

Portia

Stayed 1 night in Feb 2026

8/10 Good

Kalyan, Buffalo

Yes
Stayed 3 nights in Feb 2026

8/10 Good

Devonte

Stayed 3 nights in Jan 2026

8/10 Good

Kathleen A

Business traveler
Liked: Cleanliness, staff & service, amenities
The room was cleaned only once in the 7 days I stayed there. Didn’t haven't hot water run out of shower at 7 am Wednesday of my stay. Other than that it was good.
Stayed 7 nights in Feb 2026

10/10 Excellent

Kendra

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
great location, clean room, friendly staff! loved the coffee machine also!
Stayed 5 nights in Feb 2026

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities
Cordial and friendly staff
Stayed 1 night in Feb 2026

10/10 Excellent

Jerry

Stayed 1 night in Feb 2026

10/10 Excellent

Kerin

great people huge room
Stayed 1 night in Feb 2026

8/10 Good

Jorge

Business traveler
Liked: Cleanliness, property conditions & facilities
Great hotel
Stayed 2 nights in Jan 2026

10/10 Excellent

Caleb

Stayed 3 nights in Feb 2026

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities
Yes, the representative at the Des. Who waited on us? Not sure what her phone name is. But we call her miss d But we call her miss D.
Stayed 1 night in Feb 2026

4/10 Poor

Christle

Traveled with group
Liked: Cleanliness, staff & service
The bedrooms were uncomfortably cold. Upon check-in, the air conditioning was running despite outdoor temperatures being in the 30s. Although we were able to switch rooms, the alternative room presented additional issues—the television was not functioning, and the room was even colder than the first.
Stayed 1 night in Jan 2026

8/10 Good

Charmaine

Stayed 2 nights in Feb 2026

8/10 Good

henry

Nice room and a very cute facilities. Overall period the front desk was very friendly and helpful
Stayed 3 nights in Jan 2026

10/10 Excellent

Kristine

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
First of all, the location was amazing for the convention center. Going to the tourist attractions is about a 15 minute walk. It is doable if you are up for the walk. It is about 1 mile away. The hotel itself is just fabulous. The bed was comfortable, the record player in the room complete with jazz vinyls were an astounding inclusion! I listened to the record player before bed and when I woke up. Bathrooms were roomy and staff were great. Breakfast was good - regular scrambled eggs, granola bars, yogurt cups, plain bagels, toast, bacon, sausage, potato’s, a toaster if you need, cereal and milk, and coffee/capuccino/latte machine. Front desk staff were attentive. They don’t do daily room service but I don’t care for it. Loved it here and would consider this hotel again for sure. Oh and kf curious about the cabs - I used lyft and jt was about $10 one way to Bourbon/French Quarter area.
Stayed 3 nights in Feb 2026

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