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The Eliza Jane, the Unbound Collection by Hyatt

4.0 out of 5.0

The Eliza Jane, the Unbound Collection by Hyatt

4.0 out of 5.0

Recent guest reviews

Great location, comfy bed, nice common areas, good price.

This is a newer hotel located between the business district and the heart of the French Quarter on Magazine St. The location is excellent and the rooms are spacious and well appointed. Everything was top notch...the staff was friendly and efficient and we slept like babies. Highly recommend.

I really wanted to love this hotel because it’s beautiful but the service was disappointing & the restaurant was terrible. They didn’t clean my room one day at all & I had to disbut a $100 room charge before leaving.

Overall stay was pretty good. Some of the amenities could've been better. Didn't have a safety deposit box in the room. Limited lighting only lamps and no ceiling lights. The room did have bit of a smell although wasn't too bad.

Great location and wonderful room. Restaurant very limited selection. Staff friendly and helpful.

Charles the front desk person was the best part. I highly recommend going to restaurant inside the hotel. Also the comfortable feeling of the whole hotel was amazing and so close to the French quarter. Lovely feeling and the room was amazing in size.

Great newly remodeled property with a swanky old school vibe!

Nice hotel close to many attractions in downtown New Orleans.

I had originally booked this hotel through Orbitz then cancelled within the required time... I was still charged and the hotel staff was not very helpful in refunding me. While I'm sure this is a nice hotel, they left a bad taste and I probably will not stay here when I'm in NOLA again.

Perfect location, right next to everything. The staff was amazing!

The hotel is very nice I just had a few disappointments. I arrived at the hotel at 1:00 they allowed me to check in early which was greatly appreciated. The room I was given was at the end of the hall and every time I walked out my room there was a bulk cart infront of my door that we had to push out of the way to get through. I complained to the lady at the desk she said they would move it. I got back to the hotel around 7 and the cart was still there. I asked for another room at that point. They moved me to a windowless suite which I didn’t make a fuss about I just wanted to be able to walk out of my room without squeezing past a cart everytime. So I moved to the suite and got into the shower. The water was cold. I reported it and they sent maintenance up within 30 minutes to fix it. I was told that they would do something to compensate me for my troubles. After not hearing anything back from the front desk I went to ask what was the solution and he said they would take 50 dollars off of my payment. I checked out the next morning and they said they would have to contact Expedia about refunding 50 dollars. I am still waiting for my refund. I don’t know if I would stay here again.

I will never stay anywhere else in NOLA again! The decor, the ambience, the atmosphere, the staff, the rooms, the bar...everything about The Eliza Jane was exceptional.

Hotel was nicely renovated, close to down town making it easy to walk around the town.

Loved the location, the ambience, the history, the comfort of the bed and especially the staff! The only thing is the parking cost, though the vallet staff were excellent I feel an additional $100 is bit much! This will not deter us, we will definitely be back!

Amazing hotel full of beautiful details for those who love design. A place with history conveniently located. Steps away from FrenchQuarter, which keeps u from all noise and bustle. The only thing to improve is TV as we never got connection to netflix or youtube and the offer of chanels was bad.

315 Magazine St New Orleans LA

Hotel highlights

  • Steps from Canal Street and Audubon Insectarium
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Located in Central Business District, The Eliza Jane, the Unbound Collection by Hyatt is next to popular attractions like Canal Street and Audubon Insectarium. This 4-star hotel has 196 rooms and welcomes guests with a restaurant, a 24-hour fitness center, and free in-room WiFi.


Dining

This hotel serves as home to a cocktail bar, along with a restaurant that specializes in French cuisine. Order from room service to satisfy your hunger without leaving your room. Start each morning with breakfast, served for a fee from 7 AM to 10 AM.


Rooms

Guests can expect to find free WiFi and 55-inch a flat-screen TV with first-run movies and pay movies. Beds sport Egyptian cotton sheets and the bathroom offers a rainfall showerhead, a hair dryer, and designer toiletries. Other standard amenities include an iPod dock, a refrigerator, and a coffee maker.


Property features

Renovated in 2018, The Eliza Jane, the Unbound Collection by Hyatt offers a 24-hour fitness center, free WiFi in public areas, and a 24-hour business center. Valet parking is offered for USD 38 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a computer station, a TV in a common area, and a porter/bellhop.

Room options

Suite, 1 Bedroom (2 Queen and 1 Sofa Bed, Magazine View)

Queen 2 | Sleeps 4

Room, 1 Queen Bed, Courtyard View

Queen 1 | Sleeps 2

Room, 1 Queen Bed

Queen 1 | Sleeps 2

Premium Suite, 1 King Bed with Sofa bed (Magazine View)

King 1 | Sleeps 2

Guest reviews for The Eliza Jane, the Unbound Collection by Hyatt

Everyone (14) Couples (1) Family (1)
5
Families

Great location, comfy bed, nice common areas, good price.

By on Jun 7, 2019

Review comment responded on Jun 8, 2019

Thank you for your comments we look forward to your next visit.

5
Partner Couples

This is a newer hotel located between the business district and the heart of the French Quarter on Magazine St. The location is excellent and the rooms are spacious and well appointed. Everything was top notch...the staff was friendly and efficient and we slept like babies. Highly recommend.

By , from Mandevlille, LA on Apr 14, 2019

Review comment responded on Apr 15, 2019

Thank you for your comments, we look forward to your next visit.

3
Friends

I really wanted to love this hotel because it’s beautiful but the service was disappointing & the restaurant was terrible. They didn’t clean my room one day at all & I had to disbut a $100 room charge before leaving.

By on Mar 10, 2019

Review comment responded on Mar 10, 2019

Thank you for your comments. We will work hard to address the issues noted in your comments.

5
Everyone

By on Dec 25, 2018

Review comment responded on Dec 25, 2018

Good day! Thank you for sharing your feedback about The Eliza Jane. So happy to see you enjoyed everything while visiting with us. Hope to welcome you back again in the future!

4
Everyone

Overall stay was pretty good. Some of the amenities could've been better. Didn't have a safety deposit box in the room. Limited lighting only lamps and no ceiling lights. The room did have bit of a smell although wasn't too bad.

By on Dec 10, 2018

Review comment responded on Dec 12, 2018

Thank you for your response. The odor issue will be addressed promptly. Each room has a safe located in the bottom drawer of the dresser. We will look forward to your next visit.

5
Everyone

Great location and wonderful room. Restaurant very limited selection. Staff friendly and helpful.

By on Nov 14, 2018

Review comment responded on Nov 16, 2018

Good day! Thank you for sharing your feedback about The Eliza Jane. So happy to see you enjoyed everything while visiting with us. Hope to welcome you back again in the future. Take Care

4
Everyone

Charles the front desk person was the best part. I highly recommend going to restaurant inside the hotel. Also the comfortable feeling of the whole hotel was amazing and so close to the French quarter. Lovely feeling and the room was amazing in size.

By , from Groton Ct on Nov 2, 2018

Review comment responded on Nov 3, 2018

Thank you for taking the time to leave your feedback. So happy to see you enjoyed everything. Look forward to welcoming you back to our hotel. Take Care

4
Everyone

Great newly remodeled property with a swanky old school vibe!

By on Nov 1, 2018

Review comment responded on Nov 3, 2018

Thank you for taking the time to leave your feedback. So happy to see you enjoyed everything. Look forward to welcoming you back to our hotel. Take Care

5
Everyone

By on Oct 16, 2018

Review comment responded on Oct 16, 2018

Thank you for letting us know you enjoyed the hotel. Hope we have the chance to welcome you back in the future. Take Care

4
Everyone

Nice hotel close to many attractions in downtown New Orleans.

By , from Upstate NY on Sep 26, 2018

Review comment responded on Oct 10, 2018

Good day! Thank you for taking the time to share your feedback! So happy to see you enjoyed everything while visiting with us. Hope to welcome you back in the future.

The Eliza Jane, the Unbound Collection by Hyatt

315 Magazine St, New Orleans, LA 70130