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Holiday Inn Express Luzern - Neuenkirch by IHG

3.0 star property
Suburban hotel with free breakfast and a 24-hour front desk

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Photo gallery for Holiday Inn Express Luzern - Neuenkirch by IHG

Exterior
Standard Room, 1 Queen Bed with Sofa bed | In-room safe, desk, soundproofing, iron/ironing board
Free daily continental breakfast
Exterior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Laundry
  • Housekeeping

Explore the area

Map
Raststaette Luzern Neuenkirch A2, Neuenkirch, LU, 6023
  • Chateau Guetsch
    ‪9 min drive‬
  • Chapel Bridge
    ‪10 min drive‬
  • Swiss Transportation Museum
    ‪13 min drive‬
  • Zürich (ZRH)
    ‪54 min drive‬

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Room options

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed with Sofa bed

7.6 out of 10
Good
(25 reviews)
  • 172 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds

8.0 out of 10
Very good
(9 reviews)
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Room

8.0 out of 10
Very good
(5 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Accessible

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds, Accessible

8.8 out of 10
Excellent
(5 reviews)
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Neuenkirch

Holiday Inn Express Luzern - Neuenkirch by IHG places you within a 15-minute drive of popular attractions such as Chapel Bridge and Swiss Transportation Museum. This 60-room, 3-star hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Chateau Guetsch - 9 min drive - 7.9 miles
  • Lucerne Town Hall - 10 min drive - 8.3 miles
  • Chapel Bridge - 10 min drive - 8.3 miles
  • KKL Lucerne - 11 min drive - 8.5 miles
  • Swiss Transportation Museum - 13 min drive - 9.1 miles

Getting around

  • Neuenkirch Sempach-Neuenkirch Station - 8 min drive
  • Zurich Airport (ZRH) - 69 min drive

Restaurants

  • ‪Ikea - ‬6 min drive
  • ‪Ace Cafe Luzern - ‬7 min drive
  • ‪Marché - ‬2 min walk
  • ‪Burger King - ‬9 min walk
  • ‪Marché - ‬9 min walk

About this property

Holiday Inn Express Luzern - Neuenkirch by IHG

Suburban hotel with free breakfast and a 24-hour front desk
Holiday Inn Express Luzern - Neuenkirch by IHG features free WiFi in public areas, meeting rooms, and conference space. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a business center, a computer station, and free newspapers.
Guests can expect free WiFi and TVs with satellite channels. Coffee makers, hair dryers, and safes are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, German, Italian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 50 per accommodation, per night
  • Service animals exempt from fees

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 1.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CHF 50 per accommodation, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • No alcohol is served at Holiday Inn Express Luzern - Neuenkirch by IHG.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Holiday Inn Express Luzern
Holiday Inn Express Luzern Hotel
Holiday Inn Express Luzern Hotel Neuenkirch
Holiday Inn Express Luzern Neuenkirch
Holiday Inn Express Neuenkirch
Luzern Holiday Inn Express
Luzern Neuenkirch
Neuenkirch Luzern
Holiday Inn Express Luzern Neuenkirch Hotel

Frequently asked questions

Is free cancellation available at Holiday Inn Express Luzern - Neuenkirch by IHG?

Holiday Inn Express Luzern - Neuenkirch by IHG offers free cancellation on select room rates. For more details, look at the cancellation policy on our site.

What's there to see near Holiday Inn Express Luzern - Neuenkirch by IHG?

This hotel is located in Neuenkirch, close to Chapel Bridge, Chateau Guetsch, and Lion Monument. You'll also find Lake Sempach and Seebad Eich within a short drive.

Is parking available on site at Holiday Inn Express Luzern - Neuenkirch by IHG?

Yes, self parking is offered for free at the hotel.

Does Holiday Inn Express Luzern - Neuenkirch by IHG feature a casino on the premises?

No, Holiday Inn Express Luzern - Neuenkirch by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express Luzern - Neuenkirch by IHG?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Holiday Inn Express Luzern - Neuenkirch by IHG?

Couples will appreciate amenities like a bar, free breakfast, and a terrace at this hotel.

Are there hot tubs at Holiday Inn Express Luzern - Neuenkirch by IHG?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express Luzern - Neuenkirch by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn Express Luzern - Neuenkirch by IHG serves free continental breakfast each morning from its snack bar.

Will Holiday Inn Express Luzern - Neuenkirch by IHG allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Holiday Inn Express Luzern - Neuenkirch by IHG for a fee of CHF 50 per accommodation, per night.

Are there connecting rooms at Holiday Inn Express Luzern - Neuenkirch by IHG?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Holiday Inn Express Luzern - Neuenkirch by IHG?

The closest major airport to Holiday Inn Express Luzern - Neuenkirch by IHG is Zurich Airport (ZRH), which is about 27.9 mi away.

Are there rooms with balconies at Holiday Inn Express Luzern - Neuenkirch by IHG?

No, at Holiday Inn Express Luzern - Neuenkirch by IHG, there aren't any guestrooms that list a balcony.

Holiday Inn Express Luzern - Neuenkirch by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 272 out of 788 reviews
Rating 8 - Good. 332 out of 788 reviews
Rating 6 - Okay. 115 out of 788 reviews
Rating 4 - Poor. 46 out of 788 reviews
Rating 2 - Terrible. 23 out of 788 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Haim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Olga

Traveled with family
Liked: Amenities
Great value for money.
Stayed 3 nights in Feb 2025

10/10 Excellent

lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable. Grocery store, gas station, Burger King on site.
Stayed 1 night in Jan 2025

10/10 Excellent

Heike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and convenient place to overnight on our way to Italy. Comfortable beds, crisp linen, breakfast that offered anything you‘d want including potent coffee. It is literally on the motorway, with easy parking just outside the door. Accessible building and showers. Very clean. Staff was super nice.
Stayed 1 night in Jan 2025

8/10 Good

Danny

Traveled with family
Ligt naast Burger King op afslag snelweg, goede prijs voor Zwitserse begrippen. Inclusief ontbijt maar dat was een chaos, te veel mensen met te weinig eten en personeel. Al met al, prima prijs kwaliteit verhouding.
Stayed 1 night in Dec 2024

8/10 Good

Alfred

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Tara

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Dec 2024

8/10 Good

Alex, Augsburg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel with a good location for a car trip. Easy to access Lucern and also have very nice options to charge your EV car in the surrounding area, together with diner and shopping options.
Stayed 1 night in Nov 2024

8/10 Good

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy hotel directly on the motorway with plenty of parking & large rooms. Well maintained & clean with nice bathroom. Burger king & self service buffet restaurant on site. Very good breakfast with the added bonus that our 2no dogs were allowed at the hotel for an extra cost & nice countryside walks nearby
Stayed 1 night in Sep 2024

10/10 Excellent

ANNA

Stayed 1 night in Sep 2024

8/10 Good

Dr.rajpal

Traveled with partner
Location
Stayed 7 nights in Oct 2024

6/10 Okay

Sahil

Traveled with family
Disliked: Cleanliness
The property was overall okay to stay in and the breakfast was fine too. However, the rooms were dirty and all linen covers, bedsheets had marks and stains. The rooms don’t have the AC in them so they are quite hot and difficult to stay in for longer. Also, the phone charging stations in the hotel lobby area do not work at all so we had to buy a new adaptor for our iphones.
Stayed 2 nights in Sep 2024

6/10 Okay

Ahmed, Ilford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good parking and quiet
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
I think we were expecting all of the modern amenities of a N. American Holiday Inn, but the space was extraordinarily tight, very small bathroom/shower, no a/c and just a desktop fan to move air. The beds and pillows were quite uncomfortable. I do feel like the space was clean, and the breakfast was nice. The staff was friendly, and it wasn’t their fault that there was a very loud tour group also staying. The location is a convenient stop off the highway, where there are several food options. Across from the hotel there is a farm/park with a lot of nice walking paths. So, overall, some pros, some cons—just depends on what you are expecting.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sohely

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room was very clean. Loved their services.
Stayed 1 night in Sep 2024

10/10 Excellent

Tara M

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast choices were very good. This hotel is at a “travel plaza”, what US residents would call a “truck stop”. The restaurant at the plaza, Marche, offers a wide range of fresh cooked food, salads, etc. There is also a small Co-op grocery. We chose this hotel because it was on the route of a walking trail we wished to explore, and were pleased with the accommodations and the ease of walking to Sempach. It is not on public transportation but we easily got car service from the train station at Emmenbrucke.
Stayed 2 nights in Sep 2024

6/10 Okay

Giellen Farah

Traveled with group, Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Somwhat affordable near Lucerne, about CHF40 if you take an Uber each way to get to the Lucerne city center. I loved having a Coop next door, as well as a dining option. You can also order food in, and the staff will help you with utensils. Ice machine in the lobby free for use was a bonus. The bad: not very clean. There was mildew by the bathroom sink and around the shower glass doors. The bathroom also had a faint smell of urine, which you could also smell from the room. The bedroom is also very small for 3 people. Ok for a night ot two, I guess.
Stayed 2 nights in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
When booked I did not realise that the hotel was in a service station and not where I would normally choose to stay. However, the reception staff really made it a pleasure to stay. Although the services facilities did look that it had good food and drink, we had been driving for 6 hours and wanted to be somewhere quite, the reception girls let us out of the back gate and we drove 10 mi s to the nearest village where we found a lovely wee bistro. The hotel was clean and well maintained and well worth the money.
Stayed 1 night in Sep 2024

6/10 Okay

Cammie

Liked: Cleanliness, staff & service
Location was not good and they offer no shuttle. It cost us a taxi ride when we went into Luzern. The rooms have no temperature control. It was so hot. They had put a fan in the room but it was too loud for sleeping.
Stayed 1 night in Sep 2024

8/10 Good

Marius

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is good for transit
Stayed 2 nights in Aug 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are very small and no air condition ,
Stayed 3 nights in Aug 2024

8/10 Good

Hamid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed to stay at a good hotel with easy travel time to Lucerne and Interlaken. This hotel was very ideal for our needs. Highly recommended for those wanting to stay at a quiet place.
Stayed 2 nights in Aug 2024

6/10 Okay

Adnan

Traveled with family
There isn’t public nearby 😔😔
Stayed 1 night in Aug 2024