Holiday Inn Express Luzern - Kriens by IHG

Property class: 3

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Photo gallery for Holiday Inn Express Luzern - Kriens by IHG

A modern breakfast buffet with wicker baskets of bread, a variety of pastries, and a seating area with tables and chairs.
A modern hotel lobby with a reception desk, seating area with colorful chairs, and a bar.
A modern workspace with multiple desks and chairs, large windows, and a seating area with colorful chairs and tables.
A modern lounge area with seating, a bar, and a television screen.
An outdoor seating area with tables and chairs, shaded by large umbrellas, in front of a modern building with multiple windows.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Gym
  • Parking available

Explore the area

View in a map
Am Mattenhof 16, Kriens, LU, 6010
  • Place, Messe Luzern
    ‪3 min walk‬
  • Place, Horw Seebadi
    ‪3 min drive‬
  • Place, Pilatus Cableway Valley Station
    ‪4 min drive‬

Room options

Standard Room (with Free Breakfast)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Standard Room, 1 Queen Bed with Sofa bed (Free Breakfast)

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed (Free Breakfast)

9.2 out of 10
Wonderful
(31 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible (Free Breakfast)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Twin Beds (Pet Friendly, Free Breakfast)

8.0 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Suite, 1 Double Bed with Sofa bed, Mountain View (Free Breakfast)

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

About the neighborhood

Kriens

Holiday Inn Express Luzern - Kriens by IHG places you within 3 miles (5 km) of popular attractions like Chapel Bridge and Lucerne Town Hall. This 160-room, 3-star hotel has free breakfast along with conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Messe Luzern - 3 min walk - 0.2 miles
  • Horw Seebadi - 3 min drive - 1.7 miles
  • Pilatus Cableway Valley Station - 4 min drive - 1.5 miles
  • Chapel Bridge - 4 min drive - 2.6 miles
  • KKL Lucerne - 5 min drive - 2.8 miles

Getting around

  • Hergiswil Station - 6 min drive
  • Stans Station - 10 min drive
  • Zurich Airport (ZRH) - 65 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Sofra Kebap & Pizza - ‬13 min walk
  • ‪El Imposible Roasters GmbH - ‬10 min walk
  • ‪Restaurant Pizzeria Hofmatt - ‬3 min drive
  • ‪Habibi Cafe And Restaurant - ‬3 min drive

About this property

Holiday Inn Express Luzern - Kriens by IHG

Holiday Inn Express Luzern - Kriens by IHG features a 24-hour gym, free WiFi in public areas, and a business center. Self parking is offered for CHF 25 per night. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a computer station, a terrace, and a TV in a common area.
Guests can expect to find free WiFi and Smart TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Sofa beds, coffee makers, and phones are also available.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (CHF 25 per night)
  • Covered self parking on site (CHF 25 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Lounge Restaurant &

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room sofa bed
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Portable shower seat
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • Smart TV with satellite premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 15 per pet, per night
  • Dogs and cats only
  • 2 total pets
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night
  • Resort fee: CHF 1.40 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: CHF 25 per night
  • Nearby parking fee: CHF 25 per night(164 ft away; open 24 hours)
  • Pet fee: CHF 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Holiday Inn Express Luzern Kriens Hotel

Holiday Inn Express Luzern Kriens

Inn Express Luzern Kriens

Holiday Inn Express Luzern

Express Luzern Kriens By Ihg

Holiday Inn Express Luzern Kriens

Holiday Inn Express Luzern Kriens by IHG

Holiday Inn Express Luzern Kriens an IHG Hotel

Holiday Inn Express Luzern - Kriens by IHG Hotel

Holiday Inn Express Luzern - Kriens by IHG Kriens

Holiday Inn Express Luzern - Kriens by IHG Hotel Kriens

Frequently asked questions

Are free cancellation options available at Holiday Inn Express Luzern - Kriens by IHG?

Holiday Inn Express Luzern - Kriens by IHG provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Express Luzern - Kriens by IHG?

As of Sep 18, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Luzern - Kriens by IHG on Oct 18, 2026 start from $205, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Holiday Inn Express Luzern - Kriens by IHG?

This hotel is located in Kriens, close to Chapel Bridge, The Swiss Path, and KKL Lucerne. You'll also find Lake Side Promenade and Lucerne Town Hall within a short drive.

Is parking available on site at Holiday Inn Express Luzern - Kriens by IHG?

Yes, covered parking is offered for CHF 25 per night. Though parking is limited parking, wheelchair-accessible parking is also available.

Does Holiday Inn Express Luzern - Kriens by IHG include a casino at the property?

No, Holiday Inn Express Luzern - Kriens by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express Luzern - Kriens by IHG?

No, there is no indoor pool at this hotel.

Does Holiday Inn Express Luzern - Kriens by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn Express Luzern - Kriens by IHG serves free buffet breakfast at Lobby Lounge Restaurant & on weekday mornings.

Will Holiday Inn Express Luzern - Kriens by IHG allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Holiday Inn Express Luzern - Kriens by IHG for a fee of CHF 15 per pet, per night.

Holiday Inn Express Luzern - Kriens by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 372 out of 652 reviews
Rating 8 - Good. 204 out of 652 reviews
Rating 6 - Okay. 47 out of 652 reviews
Rating 4 - Poor. 18 out of 652 reviews
Rating 2 - Terrible. 11 out of 652 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Agha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with very friendly staff and great breakfast.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel near the train station and close to downtown Lucerne.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Kazi Arafat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with reasonable price.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean, located very conveniently to the train station, and was overall a great experience.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bus stop and train station are each only steps from the hotel and you can get to Mt. Pilatus or Lucerne within minutes. The property was spotless and the staff was friendly and helpful. The breakfast buffet was excellent.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Inderpreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied with our stay at Holiday Inn Express Luzern. The staff was great, especially Nicola, who was very kind and helpful. Clean rooms and a comfortable stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

ALi

Liked: Cleanliness, staff & service, property conditions & facilities
all was good , for a last minute booking and prime location
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent, only a few minutes walk away from the train, which is only 2 stops away from Luzern. It is also close to the bus stop that takes you to Pilatus cable cart. Breakfast is excellent and there is a supermarket a few minutes walk from the property. There are also restaurants close by. Romm was spacious and clean.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station. Lovely breakfast, but go early- very crowded at 9am! Clean and comfy duvets!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Gianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern room in quiet, more residential neighborhood. Slightly small, but manageable for 2 people. Loved having complimentary breakfast every morning before we started our day. Very close to train and bus stations for easy access to Lucerne.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Juliet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly. Clean room. Good breakfast buffet.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Amazing spot to stay for easy travel around the city, super clean and friendly staff
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Milagros

Liked: Cleanliness, amenities, property conditions & facilities
excellent area everything closed, clean and very good breakfast
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

KENNETH R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place excellent breakfast
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

DAI JIN

Liked: Cleanliness, staff & service, property conditions & facilities
Very economical place
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is really small for the price. Location is near the bus stop. Staff was friendly and helpful.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Yesha

Liked: Cleanliness, amenities, property conditions & facilities
good place to stay.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Menghui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great and the room decoration is great. The only downside is that it’s not quite sound proofing. So whenever other guests come back late at night, the sound of heavy door closing can be quite disturbing.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Damaris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Cliff

Very nice
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean property and helpful staff. My only complaint is the terrible options on the continental breakfast. Absolutely no variety. Croissants, cheese and Deli meat.. No waffle maker, no bacon, no real sausage. Ur better off waiting for the McDonald's across the street to open
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

abdul MALEK

Liked: Staff & service, property conditions & facilities, room comfort
Lovely hotel and very comfortable to stay in.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Patrick Alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Bik Kwan

Liked: Cleanliness, amenities, property conditions & facilities
We got the suite, it was spacious. Breakfast not bad. Hotel is in close proximity to train station. Pretty easy to go any cities from there. Only 2 train stops from Lucern train station. Hotel close to a few restaurants in the neighborhood. Location is great.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel Recommend to anyone
Stayed 1 night in Mar 2025