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Holiday Inn Express Luzern - Kriens by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Luzern - Kriens by IHG

Free buffet breakfast on weekdays
Exterior
Property amenity
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym
  • Parking available

Explore the area

View in a map
Am Mattenhof 16, Kriens, LU, 6010
  • Place, Messe Luzern
    ‪3 min walk‬
  • Place, Chapel Bridge
    ‪4 min drive‬
  • Place, Swiss Transportation Museum
    ‪8 min drive‬

Room options

View all photos for Standard Room (with Free Breakfast)

Standard Room (with Free Breakfast) | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Standard Room (with Free Breakfast)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed with Sofa bed (Free Breakfast)

Standard Room, 1 Queen Bed with Sofa bed (Free Breakfast) | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed with Sofa bed (Free Breakfast)

7.0 out of 10
Good
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed (Free Breakfast)

Standard Room, 1 Queen Bed (Free Breakfast) | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed (Free Breakfast)

9.2 out of 10
Wonderful
(25 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible (Free Breakfast)

Blackout drapes, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Accessible (Free Breakfast)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds (Pet Friendly, Free Breakfast)

Blackout drapes, soundproofing, iron/ironing board, free WiFi

Standard Room, 2 Twin Beds (Pet Friendly, Free Breakfast)

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, 1 Double Bed with Sofa bed, Mountain View (Free Breakfast)

Shower, free toiletries, hair dryer, towels

Suite, 1 Double Bed with Sofa bed, Mountain View (Free Breakfast)

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Kriens

Holiday Inn Express Luzern - Kriens by IHG places you within 3 miles (5 km) of popular attractions like Chapel Bridge and Lucerne Town Hall. This 160-room, 3-star hotel has free breakfast along with conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Messe Luzern - 3 min walk - 0.2 miles
  • Chapel Bridge - 4 min drive - 2.6 miles
  • KKL Lucerne - 5 min drive - 2.8 miles
  • Lucerne Town Hall - 5 min drive - 3.5 miles
  • Swiss Transportation Museum - 8 min drive - 4.1 miles

Getting around

  • Hergiswil Station - 6 min drive
  • Stans Station - 10 min drive
  • Zurich Airport (ZRH) - 65 min drive

Restaurants

  • ‪Restaurant Kuonimatt - ‬4 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪El Imposible Roasters GmbH - ‬10 min walk
  • ‪Restaurant Pizzeria Hofmatt - ‬3 min drive
  • ‪Nooch - ‬3 min walk

About this property

Holiday Inn Express Luzern - Kriens by IHG

Holiday Inn Express Luzern - Kriens by IHG features a 24-hour gym, free WiFi in public areas, and a business center. Self parking is offered for CHF 25 per night. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a computer station, a terrace, and a banquet hall.
Guests can expect to find free WiFi and Smart TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Sofa beds, coffee makers, and phones are also available.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Exterior
ibis Luzern Kriens
Kriens
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
8.0 out of 10, Very Good, 463 reviews
$171 nightly
The price is $184
May 10 - May 11
Total with taxes and fees
ibis Luzern Kriens

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (CHF 25 per night)
  • Covered self parking on site (CHF 25 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Lounge Restaurant &

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room sofa bed
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Portable shower seat
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • Smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 15 per pet, per night
  • Dogs and cats only
  • 2 total pets
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: CHF 25 per night
  • Nearby parking fee: CHF 25 per night(164 ft away; open 24 hours)
  • Pet fee: CHF 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Holiday Inn Express Luzern Kriens Hotel
Holiday Inn Express Luzern Kriens
Inn Express Luzern Kriens
Holiday Inn Express Luzern
Express Luzern Kriens By Ihg
Holiday Inn Express Luzern Kriens
Holiday Inn Express Luzern Kriens by IHG
Holiday Inn Express Luzern Kriens an IHG Hotel
Holiday Inn Express Luzern - Kriens by IHG Hotel
Holiday Inn Express Luzern - Kriens by IHG Kriens
Holiday Inn Express Luzern - Kriens by IHG Hotel Kriens

Frequently asked questions

Are free cancellation options available at Holiday Inn Express Luzern - Kriens by IHG?

Holiday Inn Express Luzern - Kriens by IHG provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Express Luzern - Kriens by IHG?

As of May 3, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Luzern - Kriens by IHG on May 5, 2026 start from $239, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Holiday Inn Express Luzern - Kriens by IHG?

This hotel is located in Kriens, close to Chapel Bridge, Swiss Transportation Museum, and Burgenstock. You'll also find The Swiss Path and KKL Lucerne within a short drive.

Is parking available on site at Holiday Inn Express Luzern - Kriens by IHG?

Yes, covered parking is offered for CHF 25 per night. Though parking is limited parking, wheelchair-accessible parking is also available.

Does Holiday Inn Express Luzern - Kriens by IHG include a casino at the property?

No, Holiday Inn Express Luzern - Kriens by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express Luzern - Kriens by IHG?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Holiday Inn Express Luzern - Kriens by IHG?

Couples staying at this hotel will appreciate amenities like a pillow menu and a smart TV as well as a restaurant.

Does Holiday Inn Express Luzern - Kriens by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express Luzern - Kriens by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn Express Luzern - Kriens by IHG serves free buffet breakfast at Lobby Lounge Restaurant & on weekday mornings.

Will Holiday Inn Express Luzern - Kriens by IHG allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Holiday Inn Express Luzern - Kriens by IHG for a fee of CHF 15 per pet, per night.

Does Holiday Inn Express Luzern - Kriens by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Are there rooms with balconies that I can book at Holiday Inn Express Luzern - Kriens by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Express Luzern - Kriens by IHG.

Holiday Inn Express Luzern - Kriens by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 337 out of 605 reviews
Rating 8 - Good. 199 out of 605 reviews
Rating 6 - Okay. 41 out of 605 reviews
Rating 4 - Poor. 18 out of 605 reviews
Rating 2 - Terrible. 10 out of 605 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Jenna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is really small for the price. Location is near the bus stop. Staff was friendly and helpful.
Stayed 1 night in Apr 2026

8/10 Good

Cliff

Very nice
Stayed 1 night in Mar 2026

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a fantastic stay at this hotel, the staff were very friendly and helpful, we stayed for one night and were able to leave our luggage on our arrival day and departure day which gave us 2 full luggage free days to explore. On dropping off our cases were were given a city pass which allowed us to use public transport around the city free of charge. It is 2 stops (6 mins) from the city on the train and so easy to get back and forth with trains running well into the night. It is also a short bus ride from pilatus gondola which we experienced and is well worth a visit. The room itself was well equipped with a kettle which is always a bonus, the bed was comfortable and the room was plenty big enough for us and our luggage. Everywhere was clean and the shower worked well. Breakfast had ample choice all set out nicely with plenty of seating. I would love to go back to Luzern as it is a lovely town and I will definitely stay in this hotel it was also good value for money.
Stayed 1 night in Jan 2026

6/10 Okay

Thirugnanasampanthamoorthy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s a budget hotel. Okay to stay with basics facilities. Floor can be cleaner. Not much to complain.
Stayed 2 nights in Jan 2026

10/10 Excellent

Milagros

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
excellent area everything closed, clean and very good breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Charmae

Liked: Cleanliness, staff & service, amenities
The breakfast was immaculate! Please send me one of the cappuccino and espresso machines STAT!
Stayed 1 night in Dec 2025

10/10 Excellent

Steven

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing spot to stay for easy travel around the city, super clean and friendly staff
Stayed 3 nights in Dec 2025

8/10 Good

Gareth

Business traveler
Liked: Cleanliness, staff & service, amenities
The bed was comfortable however the pillows were terrible which made for a poor sleep. I have stayed at this hotel many times and this is the first poor sleep I have had due to the quality of the pillows.
Stayed 1 night in Nov 2025

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Peter, Victor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean. The staff was very friendly and helpful. Breakfast was good and there was a nice selection. Hotel is located just a couple minutes walk from the train that takes you into Lucerne, and there's no charge. We had a great experience and would recommend this hotel.
Stayed 3 nights in Sep 2025

8/10 Good

Shawna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and helpful girl to check us in and friendly kitchen manger bringing out trays of fresh bread and pastries with a smile. Train station minutes from hotel and minutes by train to downtown. Avoid our costly mistake of jumping in a taxi upon arrival!
Stayed 2 nights in Sep 2025

10/10 Excellent

KENNETH R

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place excellent breakfast
Stayed 1 night in Oct 2025

8/10 Good

Hui Hoon

Stayed 4 nights in Sep 2025

6/10 Okay

PU

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location is close to bus stop and local train station, but it is far from downtown and major attractions. We have visited many cities in Switzerland, holiday inn is the only one to check travelers passports. Lucerne city gives tourists free pass for public transportations. It would be nice if holiday inn could have sent emails or texts informing its guests so that they did not have to buy the tickets to the hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and modern. The staff was friendly and professional. It is a 2 minute walk to the train station. The hotel gives you a discount train pass for the whole area, good for trains and buses. The pass also gives you a 10% discount for Mount Pilatus train ride. Morning breakfasts are included. It is a great place to stay.
Stayed 4 nights in Sep 2025

10/10 Excellent

ANDRES

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel near transportation but its not in the city
Stayed 3 nights in Sep 2025

10/10 Excellent

Prasenjit

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During our recent Europe Trip we stayed here for 6 nights and had a wonderful experience. Check-in & Staff: Smooth check-in process, very welcoming and cordial front desk team. They listened carefully to our requests and fulfilled them right away. Location: The main USP of this hotel is its location. This hotel is just 3-mins of walk from the nearest train station (Kriens Mattenhof) which is the 2nd stop from the Luzern main train station. Surrounded by multiple fast-food restaurants (McDonalds, Subway), with Migros (Swiss Grocery Chain) right across the street. The area felt very safe. Breakfast: Breakfast was a highlight every morning, with a wide variety of items to choose from. Options included bread, butter & jams, cereals, croissants, green salads, fruit cocktail, assorted meats (turkey, pepperoni, pork sausage), scrambled & boiled eggs, coffee, milk, different juices, whole fruits, yogurt, pancake, and oats. Something for everyone! Room & Cleanliness: Spacious, modern, and very clean rooms. The entire hotel feels new and well-maintained. The hotel allowed our luggages in the storage on the check-out day which made our travel very convenient, and we didn't have to pay the locker charges in the station. Overall Experience: Great stay, perfect mix of convenience, comfort, and hospitality. Highly recommended—definitely a 10/10 stay!
Stayed 5 nights in Sep 2025

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and easy to approach. Breakfast was delicious, I love their cheese.
Stayed 4 nights in Aug 2025

10/10 Excellent

Dhineth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, walking distance to train station. Easy to get to Lucerne. Great view of Mount Pilatus from our room.
Stayed 7 nights in Aug 2025

10/10 Excellent

Balamurugan

Stayed 2 nights in Aug 2025

8/10 Good

Shirali

Stayed 2 nights in Aug 2025

10/10 Excellent

Alexander Shui-Chong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Sharon

Traveled with family
Disliked: Staff & service, amenities
The ok side: Good location near train, the staff in the breakfast (2 amazing waitresses), clean, close parking, breakfast was good and complimentary The NOT ok: The front desk were not nice at all, they give you the feeling that they do not like to serve you or answer your questions. The air condition is not good, when I called the front desk said that it is what it is and if I want to get a fan I should come over and take it. Bottom line, we won’t come again although I have it average
Stayed 1 night in Jul 2025

10/10 Excellent

Lakshmi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very quiet and safe property and easy access
Stayed 2 nights in Jul 2025

8/10 Good

Tarek

Stayed 1 night in Jul 2025

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