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Hotel Pilatus Kulm

Property class: 4

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Photo gallery for Hotel Pilatus Kulm

A modern hotel with a unique terraced design, situated on a mountain slope with panoramic views.
A high-altitude restaurant with panoramic views, modern seating, and a glass-walled terrace.
A conference room with a long table, chairs, a projector screen, and a large window offering a mountain view.
A room with two large windows offering mountain views.
A hotel room with a bed, a chair, a nightstand, a lamp, and a window with a mountain view.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available
  • Business services

Explore the area

View in a map
Schlossweg 1, Kriens, 6010
  • Place, Pilatus Cableway Valley Station
    ‪1 min walk‬
  • Place, Messe Luzern
    ‪3 min drive‬
  • Place, Bahnhofstrasse
    ‪43 min drive‬

Room options

View all photos for Superior Double or Twin Room

A neatly made bed with a pillow featuring a guitar design, a bedside lamp, and a wooden headboard.

Superior Double or Twin Room

8.0 out of 10
Very good
(3 reviews)
  • Mountain view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Double or Twin Room, Mountain View, Corner

A hotel room with a wooden headboard, a bed with white bedding, two nightstands with lamps, a cow-patterned ottoman, and a wooden floor.

Junior Double or Twin Room, Mountain View, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Triple Room, Mountain View

A modern room with a teal sofa, a plaid chair, a small wooden table, a white bed, a radiator, a window with curtains, a framed picture, and a tall floor lamp.

Superior Triple Room, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Kriens

Located within a mile (2 km) of Messe Luzern, Hotel Pilatus Kulm is within 3 miles (5 km) of Franciscan Church. This 30-room, 4-star hotel has 2 restaurants and free breakfast, along with free in-room WiFi.

What's nearby

  • Pilatus Cableway Valley Station - 1 min walk - 0.0 miles
  • Messe Luzern - 3 min drive - 1.1 miles
  • Chapel Bridge - 5 min drive - 2.4 miles
  • KKL Lucerne - 6 min drive - 2.6 miles
  • Swiss Transportation Museum - 9 min drive - 3.9 miles

Getting around

  • Hergiswil Station - 9 min drive
  • Zurich Airport (ZRH) - 69 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Hotel Spatz - ‬3 min drive
  • ‪Restaurant Schwyzerhüsli - ‬7 min drive
  • ‪Habibi Cafe And Restaurant - ‬4 min drive
  • ‪Restaurant Pizzeria Hofmatt - ‬10 min walk

About this property

Hotel Pilatus Kulm

Hotel Pilatus Kulm features free WiFi in public areas, conference space, and free newspapers. Self parking is available for CHF 10 per day. The front desk has multilingual staff that can help with tours or tickets, access to locker space, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a terrace, laundry facilities, and a communal living room.
Guests can expect free WiFi and 32-inch LED TVs with cable channels. Beds sport premium bedding. Electric kettles, phones, and desks are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Free WiFi
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Dec 13 - Dec 14
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (CHF 10 per day)
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Restaurant Bellevue
  • Restaurant Pilatus-Kulm
  • Steinbock Bar

Things to do

  • Game viewing
  • Hiking/biking trails
  • Ropes course
  • Shopping
  • Sledding
  • Snowshoeing

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 1,453 square feet of conference space
  • 7 meeting rooms

Outdoors

  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:30 PM
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property is accessible only by cable car from Kriens/Lucerne or cogwheel railway from Alpnachstad. Access is subject to weather conditions; guests are recommended to review timetables in advance of arrival.

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CHF 50 per pet, per night
  • Dogs and cats only
  • 1 total pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CHF 120.0 per night
  • Cribs/infant beds are available for CHF 40.0 per night

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 2.80 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: CHF 10 per day
  • Pet fee: CHF 50 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 40.0 per night
  • Rollaway bed fee: CHF 120.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-5:30 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Pilatus Kulm Hotels
Hotel Pilatus Kulm Hotel
Hotel Pilatus Kulm Kriens
Hotel Pilatus Kulm Hotel Kriens

Frequently asked questions

Are free cancellation options available at Hotel Pilatus Kulm?

Hotel Pilatus Kulm provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Pilatus Kulm?

As of Nov 14, 2026, prices found for a 1-night stay for 2 adults at Hotel Pilatus Kulm on Nov 15, 2026 start from $495, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Hotel Pilatus Kulm?

This hotel is located in Kriens, close to Chapel Bridge, Chateau Guetsch, and Museum Luzern. You'll also find The Swiss Path and KKL Lucerne within a short drive.

Is there parking available at Hotel Pilatus Kulm?

Yes, covered parking is offered for CHF 10 per day. Though parking is limited parking, an electric car charging station is also available.

Does Hotel Pilatus Kulm have a casino at the property?

No, Hotel Pilatus Kulm doesn't have a casino.

Is there an indoor pool at Hotel Pilatus Kulm?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Pilatus Kulm?

There are plenty of amenities for couples at this hotel, including 2 restaurants, proposal/romance packages, and a bar/lounge.

Does Hotel Pilatus Kulm have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Pilatus Kulm have a restaurant with a breakfast menu?

Yes, Hotel Pilatus Kulm has 2 restaurants, and serves free buffet breakfast each morning.

Does Hotel Pilatus Kulm allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hotel Pilatus Kulm for a fee of CHF 50 per pet, per night. The property also provides food and water bowls.

Does Hotel Pilatus Kulm have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Are there rooms with balconies at Hotel Pilatus Kulm?

No, you won't find guestrooms with balconies at Hotel Pilatus Kulm.

Hotel Pilatus Kulm Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 66 out of 78 reviews
Rating 8 - Good. 9 out of 78 reviews
Rating 6 - Okay. 1 out of 78 reviews
Rating 4 - Poor. 0 out of 78 reviews
Rating 2 - Terrible. 2 out of 78 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A must if you are visiting Switzerland, the Staff was incredible and the 4 course meal was out of this world and not to mention the beautiful Sunset & Sunrise views.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms and great meals! Extremely friendly staff. Quite a unique stay. Be sure to do the alpine slide while you are there!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great stay
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The view from the room is fantastic!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
very nice overall stay
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very nice hotel location and staff were very kind. We had vary comfortable stay.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent place.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Everything was beautiful stuff very pleasant, gorgeous view
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not only is the view amazing but the intimate dinner with a view!! Amazing! Well worth the gondolas to get there! Simply breathtaking!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magical place to be!
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good mountain hotel
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is at 2000M, therefore the view from the window is amazing, great dinner and breakfast included!
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic! The best part was when the crowds left for the day by 5-6 PM.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely breathtaking.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem!

Hidden gem! We picked it completely randomly and were pleasantly surprised by the spectacular views, sunset and hiking trails.
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The scenery around the hotel is unbeatable though it is very weather dependent. The dinner courses were very long. There was some great food, some not. Great meat options but vegetarian bowl was too salty and sour.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best hotel

One of the best hotel we have stayed there. Beautiful place to enjoy both sun-rise and sun-set as well as stargazing. We also could see ibexes in the morning. The staff was very friendly and polite and the dinner which was included the package was very delicious. We totally recommend this hotel. Thank you.
Stayed 1 night in Nov 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We wanted something remote, away from people, noise and crowds, just a place to relax, read a book in peace, do some hiking and enjoy the scenery. We got that and so much more, it was absolutely breathtaking and serene. The best part is in the evenings when the mountain is closed to public. Everyone there was so nice and helpful, I wish we could have stayed longer.
Stayed 5 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Experience of a lifetime. Go during good weather and dress warm. Absolutely worth it.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

My
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pilatus Kulm is just an amazing experience and worth paying extra for.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spectacular

5 star Hotel. Spectacular views everywhere. 5 star dining. Was there 32 years ago, and they have made substantial upgrades. Will definitely return to do some more serious day hikes. Bring your walking poles and hiking footwear, and enjoy a beer on the terrace afterwards with the best views in the world
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Visiting Mt Pilatus is one thing, but staying on the property after all of the other tourists leave around 5 PM is a truly incredible experience. There is dinner served for hotel guests with the ability to catch an amazing sunset and moon rise all from the same spot. We hope to be back!
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was the greatest ever! Room was great! Dining was awesome! It's sort of a once in a lifetime place to stay During dinner we were entertained by fighting ibexes. On the way down the mountain, via cog train, pronged horn deer were only feet away. Great experience
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful 3-night stay at the Pilatus Kulm Hotel! Truly stunning views from the top of the mountain and the journeys up and down on the cogwheel train and cable cars were incredible. There are multiple stops along to routes up and down the onto stop and hike or eat at a restaurant. Lucerne is beautiful and a great place to walk around and grab lunch. We had a suite at the Pilatus Kulm and it was spacious and beautiful! A wonderful multi-night stay before heading to Grindelwald for the second leg of our trip.
Stayed 3 nights in Jun 2024