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Hotel Pilatus Kulm

4.0 star property
Hotel in Kriens with 2 restaurants and free breakfast

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Photo gallery for Hotel Pilatus Kulm

Exterior
Junior Double or Twin Room, Mountain View, Corner | Premium bedding, desk, laptop workspace, blackout drapes
2 restaurants, breakfast, lunch served; local and international cuisine
Children's play area - outdoor
Meeting facility

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • Parking available
  • Housekeeping
  • Laundry
  • Pet friendly

Explore the area

View in a map
Schlossweg 1, Kriens, 6010
  • Place, Chateau Guetsch
    ‪4 min drive‬
  • Place, Chapel Bridge
    ‪5 min drive‬
  • Place, KKL Lucerne
    ‪5 min drive‬

Room options

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Premium bedding, desk, laptop workspace, blackout drapes

Superior Double or Twin Room

8.0 out of 10
Very good
(3 reviews)
  • 258 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Double or Twin Room, Mountain View, Corner

Junior Double or Twin Room, Mountain View, Corner | Premium bedding, desk, laptop workspace, blackout drapes

Junior Double or Twin Room, Mountain View, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • 495 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Triple Room, Mountain View

Superior Triple Room, Mountain View | Premium bedding, desk, laptop workspace, blackout drapes

Superior Triple Room, Mountain View

  • 312 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Kriens

Located within a mile (2 km) of Messe Luzern, Hotel Pilatus Kulm is within 3 miles (5 km) of Chateau Guetsch. This 30-room, 4-star hotel has 2 restaurants and free breakfast, along with free in-room WiFi.

What's nearby

  • Chateau Guetsch - 4 min drive - 2.4 miles
  • Chapel Bridge - 5 min drive - 2.2 miles
  • Lucerne Town Hall - 5 min drive - 2.8 miles
  • KKL Lucerne - 5 min drive - 2.4 miles
  • Swiss Transportation Museum - 9 min drive - 3.7 miles

Getting around

  • Stansstad Station - 12 min drive
  • Zurich Airport (ZRH) - 60 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Molini Pizza - ‬18 min walk
  • ‪Café Tacuba - ‬4 min drive
  • ‪Bäckerei Hug - ‬4 min drive
  • ‪Koreana - ‬7 min walk

About this property

Hotel Pilatus Kulm

Hotel in Kriens with 2 restaurants and free breakfast
Hotel Pilatus Kulm features free WiFi in public areas, conference space, and free newspapers. Self parking is available for CHF 10 per day. The front desk has multilingual staff that can help with tours or tickets, securing valuables, and access to locker space. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a terrace, laundry facilities, and a picnic area.
Guests can expect free WiFi and 32-inch LED TVs with cable channels. Beds sport premium bedding. Electric kettles, phones, and desks are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (CHF 10 per day)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Restaurant Bellevue
  • Restaurant Pilatus-Kulm
  • Steinbock Bar

Things to do

  • Game viewing
  • Hiking/biking trails
  • Ropes course
  • Shopping
  • Sledding
  • Snowshoeing

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 1,453 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Barbecue grill
  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Electric kettle

More

  • Desk
  • Electrical adapters
  • Heating
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 4:30 PM
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
This property is accessible only by cable car from Kriens/Lucerne or cogwheel railway from Alpnachstad. Access is subject to weather conditions; guests are recommended to review timetables in advance of arrival.

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CHF 50 per pet, per night
  • Dogs and cats only
  • 1 total pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CHF 120.0 per night
  • Cribs/infant beds are available for CHF 40.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 0.65 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: CHF 10 per day
  • Pet fee: CHF 50 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 40.0 per night
  • Rollaway bed fee: CHF 120.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-4:30 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Cashless payment methods are available for all transactions.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Pilatus Kulm Hotels
Hotel Pilatus Kulm Hotel
Hotel Pilatus Kulm Kriens
Hotel Pilatus Kulm Hotel Kriens

Frequently asked questions

Are free cancellation options available at Hotel Pilatus Kulm?

Hotel Pilatus Kulm provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

What is there to do near Hotel Pilatus Kulm?

This hotel is located in Kriens, close to Chapel Bridge, Swiss Transportation Museum, and Burgenstock. You'll also find KKL Lucerne and Lake Side Promenade within a short drive.

Will I be able to park at Hotel Pilatus Kulm?

Yes, covered parking is offered for CHF 10 per day. Though parking is limited, electric car charging is also available.

Does Hotel Pilatus Kulm have a casino at the property?

No, Hotel Pilatus Kulm doesn't have a casino.

Is there an indoor pool at Hotel Pilatus Kulm?

No, there is no indoor pool at this hotel.

Is Hotel Pilatus Kulm good for couples?

There are plenty of amenities for couples at this hotel, including a bar, 2 restaurants, and proposal/romance packages.

Are there hot tubs at Hotel Pilatus Kulm?

No, this hotel doesn't have a spa tub.

Does Hotel Pilatus Kulm have a restaurant with a breakfast menu?

Yes, Hotel Pilatus Kulm has 2 restaurants, and serves free buffet breakfast each morning.

Does Hotel Pilatus Kulm allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hotel Pilatus Kulm for a fee of CHF 50 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Hotel Pilatus Kulm?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies at Hotel Pilatus Kulm?

No, there aren't any guestrooms with balconies at Hotel Pilatus Kulm.

Hotel Pilatus Kulm Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 53 out of 65 reviews
Rating 8 - Good. 9 out of 65 reviews
Rating 6 - Okay. 1 out of 65 reviews
Rating 4 - Poor. 0 out of 65 reviews
Rating 2 - Terrible. 2 out of 65 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spectacular

5 star Hotel. Spectacular views everywhere. 5 star dining. Was there 32 years ago, and they have made substantial upgrades. Will definitely return to do some more serious day hikes. Bring your walking poles and hiking footwear, and enjoy a beer on the terrace afterwards with the best views in the world
Stayed 2 nights in Jul 2025

10/10 Excellent

HENRY, CUAUHTEMOC

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great stay
Stayed 1 night in Jun 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magical place to be!
Stayed 2 nights in Mar 2025

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent place.
Stayed 1 night in Dec 2024

10/10 Excellent

Lord Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been coming each year since 1971..54 years. I come each year. Unfortunately this year it was cut short due to weather but was handled expertly and with care.
Stayed 2 nights in Nov 2024

10/10 Excellent

TONY, Brampton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is at 2000M, therefore the view from the window is amazing, great dinner and breakfast included!
Stayed 1 night in Oct 2024

10/10 Excellent

Janice

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was not clear that the cog train or gondola was not included in the cost of the first nights stay. It was also confusing that the cog train was in a very different location than the gondola which dropped us off in a difficult location with luggage. Take the cog train if it is running because it is right by the train.
Stayed 2 nights in Sep 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Experience of a lifetime. Go during good weather and dress warm. Absolutely worth it.
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Just an amazing location. The hotel was really beautiful and once the rest of the people left the mountain it becomes so quiet. The meal which was included (that was a surprise to us) was spectacular. Only complaint is there is no help at all with baggage getting up there (lots of stairs for the train). So plan for that if possible.
Stayed 1 night in Sep 2024

10/10 Excellent

michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pilatus Kulm is just an amazing experience and worth paying extra for.
Stayed 1 night in Sep 2024

10/10 Excellent

Kyra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!!!!!

The Pilatus is a hotel you will never forget! You are literally on top of the world! The staff was great. The rooms were fabulous. The view is breathtaking. Dinner was way beyond our expectations. I will never forget the soup. And our waitress was superior! Very well worth every penny.
Stayed 1 night in Aug 2024

10/10 Excellent

Carol

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was the greatest ever! Room was great! Dining was awesome! It's sort of a once in a lifetime place to stay During dinner we were entertained by fighting ibexes. On the way down the mountain, via cog train, pronged horn deer were only feet away. Great experience
Stayed 1 night in Aug 2024

10/10 Excellent

Alina, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem!

Hidden gem! We picked it completely randomly and were pleasantly surprised by the spectacular views, sunset and hiking trails.
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staying here is an experience. We arrived mid-day and worked our way up the mountain spending some time at the mountain coaster and having a mountainside beer at the mid-station. We headed up and had a very seamless check-in. We stayed in the Pilatus section ( not Bellevue) and the room was very clean, functional and well decorated. The bed was super comfortable. Our 12 year old slept on pullout couch which was all set up on arrival. To take advantage of the weather we went for a nice hike to the summit and came back to enjoy a drink on the patio as the day-visitors slowly headed down the mountain. We enjoyed a great dinner with friendly service in the dining room followed by an evening hike during sunset then watching the stars. It feels like you are the only people on the mountain. After a great sleep with the windows open we had breakfast and headed down. Overall, a very unique and one-of-a-kind experience. I highly recommend to anyone.
Stayed 1 night in Jul 2024

10/10 Excellent

Holly, Batavia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at this unique property! We took the cogwheel train to the top of the mountain & were pleasantly greeted with a cup of tea and helpful clerk. We found our room simple and clean. The cafeteria meal was full of comfort foods. After hiking the Matthorn path from the hotel, we were treated to a delicious Swiss dinner in the old hotel. The vibe was relaxed and laid-back, just as we wanted. To return, we took the convenient gondolas down to Lucerne. Despite the clouds and rain, it was a superb experience.
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer, Tampa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful 3-night stay at the Pilatus Kulm Hotel! Truly stunning views from the top of the mountain and the journeys up and down on the cogwheel train and cable cars were incredible. There are multiple stops along to routes up and down the onto stop and hike or eat at a restaurant. Lucerne is beautiful and a great place to walk around and grab lunch. We had a suite at the Pilatus Kulm and it was spacious and beautiful! A wonderful multi-night stay before heading to Grindelwald for the second leg of our trip.
Stayed 3 nights in Jun 2024

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

george

Liked: Cleanliness, staff & service, room comfort

All about the experience

This hotel is about the location. It is mesmerizingly awesome. Like something you see in the movies. The hotel itself is older and needs updating but the room was clean, and the bed was very good. This is an experience, and one you really won't forget.
Stayed 1 night in May 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely breathtaking.
Stayed 1 night in Nov 2023

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
very nice overall stay
Stayed 1 night in Sep 2023

10/10 Excellent

Mizchelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Bojana, New Albany

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We wanted something remote, away from people, noise and crowds, just a place to relax, read a book in peace, do some hiking and enjoy the scenery. We got that and so much more, it was absolutely breathtaking and serene. The best part is in the evenings when the mountain is closed to public. Everyone there was so nice and helpful, I wish we could have stayed longer.
Stayed 5 nights in Jun 2023

10/10 Excellent

Yao

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good mountain hotel
Stayed 1 night in Jun 2023

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Visiting Mt Pilatus is one thing, but staying on the property after all of the other tourists leave around 5 PM is a truly incredible experience. There is dinner served for hotel guests with the ability to catch an amazing sunset and moon rise all from the same spot. We hope to be back!
Stayed 1 night in May 2023

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