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Riu Palace Paradise Island All Inclusive

4.0 out of 5.0

Recent guest reviews

Water and beach were accessible. Great location to connect with Atlantis resort

Celebrated friend's birthday at Riu Had a great time Loved the beautiful view from our balcony and the great restaurants along with the convenience of casino being a short walk next door $4 taxi ride to Straw Market downtown and severel small shoppes across the street made it the perfect location for us

Great view of the ocean, food was amazing. The drinks were strong and good.

Our experience at the Riu was HORRIBLE. There were no signs posted anywhere near the restaurant or in the hotel stating that men could not wear a tank top to dinner, which was a buffet-style dinner, nothing fancy at all. As soon as my husband walked in the door, the restaurant manager rudely told him he had to leave and return with a shirt with sleeves. This was embarrassing for both of us, and we did not return that evening. We ordered room service which was a big joke. McDonald's would have been better. The chicken was very dry, the bread on the sandwich was tough and chewy. The chips were old and stale. Our room temperature felt like being in a freezer. I slept with pants, shorts over the pants, 2 tank tops, socks, and a jacket the first night. We returned for dinner the next evening with my husband wearing an appropriate shirt. This time as soon as he reached the door, the same manager met him and again rudely yelled in front of the customers that he had to leave. It turns out he had a bit of sand on his leg. We had just been to the beach. We were again asked to leave. The fridge in our room was supposed to be stocked with beer, water, and soda on a daily basis. The last 4 days we were there our fridge was bare. We could not make coffee because we had no water. We called the front desk MULTIPLE times to ask that it be stocked and were told it would be. This never happened. If you want an enjoyable vacation with great service, DO NOT STAY HERE.

This Riu has 15 floors and 3 elevators. Never had to wait long. Only 1 outside pool with a bar, but never overcrowded. Great food in the gourmet restaurants and the daily buffet. Staff was friendly and always helpful. We had some trouble with our in-room safe, and they serviced it immediately. They had to replace the circuit board. Entertainment was okay. Not nearly as great as the entertainment at the Riu in Negril, Jamaica.

Nice hotel, great location with incredible food. It was very windy during our stay but due to location we were able to enjoy Atlantis, Potters Cay and take water taxi to Nassau sights. It was absolutely lovely!

I liked this place, but I thought the Riu in Punta Cana was better. The staff was nice and friendly, and the rooms were okay, although on the last day, the noise from the air conditioner in our room was pretty bad. The food is what you would expect in general. There were some really good dishes, but some stinkers as well.

Hotel fine, not great but price is right and if you like the beach this is a great location.

Orbitz did not want to let me post my honest opinion they revised my comments more than 5 times. Just know I would not stay at this hotel ever and the service sucked!!' The water in the room stopped working and there are so many restrictions that they don't tell you before you get there.. so no waste your time!!

We had a very nice time have no complaints about anything

The hotel is in a good location in paradise island. has good beach. Food was very good. As usual got a corner room when booked thru orbitz facing the parking lot. Otherwise very good stay.

all round excellent..staff was great and friendky. great food!

We loved our stay, staff was friendly and food was delicious and plentiful.

Always a great stay. Staff is wonderful and friendly. Felicity, Lynn, Shay, Lenny, Keno, Trevor, Felicia, and SO many others. Sorry that I couldn't remember everyone. Can't wait to next year when hotel is completely remodeled.

Very relaxing, more then enough room to accommodate all guest. Lots to do. Very relaxing.

Fabulous location. Food was incredible. Activities were fun

Nice hotel, staff and pool. There are few things that need updates but overall a nice place and affordable! The feature restaurants need to be more available. Tough to get into the Bahama Steakhouse, finally got in on the 7th night there(Food was great). It was closed 3 nights out of the 7 nights. The pool and beach are very nice. The all-inclusive is nice but they should improve the 'top shelf' alcohol.

Great hotel right on the beach. Food was great. Hotel staff not that friendly. Beach was amazing.

This was by far the worst vacation I've ever been on and my husband felt the same. Our room was musty and the rugs were damp-the first person I spoke with at the front desk couldn't care less and told me to come back the next day and see if there was anything then. I went down the next day and the receptionist was much more pleasant and offered me two other rooms- both of which were equally as unacceptable. The "premium" liquor consistently of Jim Beam, Absolute, and Bacardi- that's it. The bartenders are too busy talking to each other to help you half the time and the other half- they don't listen when you order. I asked for something they were out of at one bar and was told to go try another- there was zero effort or desire to try and help. The hotel itself needs work. The pool is held together with zip ties. The volley ball net looks like it belongs to Eeyore or Charlie Brown. The sport bar charges per game of pool and air hockey doesn't work- there is nothing else to do there. Non-motorized water sports don't exist. The beach is nice, but be prepared to be hounded about buying things from locals. We were asked at least 100 times if we wanted to ride a jet ski. The food was ok, but 3 ppl in our party got sick, including my husband who lost an entire day and night to food poisoning and 24 hours of throwing up. The buffet food was pretty good, restaurants nothing special. Do NOT stay here. Spend your money elsewhere and you will be much happier.

6307 Casino Drive Paradise Island New Providence

Cabbage Beach is within a mile (2 km) of Riu Palace Paradise Island All Inclusive, and other popular attractions like Stingray City are within a few miles (5 km). This 379-room, 4-star resort has 5 restaurants along with conveniences like an outdoor pool and free in-room WiFi. It's on the beach and also a short walk from Atlantis Museum and Versailles Gardens.


Dining

Start your day off right with a free buffet breakfast, served each morning from 7 AM to 10:30 AM. This resort is home to 5 onsite restaurants, perfect for a quick bite to eat. Satisfy your hunger from the comfort of your room with 24-hour room service.


The 379 rooms are air-conditioned and have an array of amenities, including balconies, minibars, and coffee makers. Guests can expect free WiFi and flat-screen TVs with satellite channels. Free bottled water, hair dryers, and laptop-compatible safes are other standard amenities.

Rooms


At Riu Palace Paradise Island All Inclusive, guests enjoy features like an outdoor pool, a fitness center, and a spa tub. If you drive, put free parking to good use. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. Other amenities at this all-inclusive resort include a sauna, free WiFi in public areas, and conference space.

Property features

Room options

Junior Suite Ocean View

Full 2 | King 1 | Sleeps 3

Junior Suite Superior Ocean View

Full 2 | King 1 | Sleeps 3

Suite

King 1 | Sleeps 3

Suite Ocean Front

King 1 | Sleeps 3

Guest reviews for Riu Palace Paradise Island All Inclusive

Everyone (39) Couples (433) Business (5) Family (123) Other (51) Friends (75)
4

close to the beach and water was what we wanted.

Everyone

Water and beach were accessible. Great location to connect with Atlantis resort

By on May 11, 2017

5

nice hotel on beach

Everyone

Celebrated friend's birthday at Riu Had a great time Loved the beautiful view from our balcony and the great restaurants along with the convenience of casino being a short walk next door $4 taxi ride to Straw Market downtown and severel small shoppes across the street made it the perfect location for us

By on May 4, 2017

4

all inclusive hotel right on the beach

Everyone

Great view of the ocean, food was amazing. The drinks were strong and good.

By on May 1, 2017

1

worst hotel experience ever

Everyone

Our experience at the Riu was HORRIBLE. There were no signs posted anywhere near the restaurant or in the hotel stating that men could not wear a tank top to dinner, which was a buffet-style dinner, nothing fancy at all. As soon as my husband walked in the door, the restaurant manager rudely told him he had to leave and return with a shirt with sleeves. This was embarrassing for both of us, and we did not return that evening. We ordered room service which was a big joke. McDonald's would have been better. The chicken was very dry, the bread on the sandwich was tough and chewy. The chips were old and stale. Our room temperature felt like being in a freezer. I slept with pants, shorts over the pants, 2 tank tops, socks, and a jacket the first night. We returned for dinner the next evening with my husband wearing an appropriate shirt. This time as soon as he reached the door, the same manager met him and again rudely yelled in front of the customers that he had to leave. It turns out he had a bit of sand on his leg. We had just been to the beach. We were again asked to leave. The fridge in our room was supposed to be stocked with beer, water, and soda on a daily basis. The last 4 days we were there our fridge was bare. We could not make coffee because we had no water. We called the front desk MULTIPLE times to ask that it be stocked and were told it would be. This never happened. If you want an enjoyable vacation with great service, DO NOT STAY HERE.

By , from Colorado on Apr 28, 2017

5

smaller property, but lots of beach to walk

Everyone

This Riu has 15 floors and 3 elevators. Never had to wait long. Only 1 outside pool with a bar, but never overcrowded. Great food in the gourmet restaurants and the daily buffet. Staff was friendly and always helpful. We had some trouble with our in-room safe, and they serviced it immediately. They had to replace the circuit board. Entertainment was okay. Not nearly as great as the entertainment at the Riu in Negril, Jamaica.

By , from Marquette, MI on Apr 23, 2017

4

loved everything

Everyone
1of 4 Dinning Rooms Pool view Beach View Water Sports

Nice hotel, great location with incredible food. It was very windy during our stay but due to location we were able to enjoy Atlantis, Potters Cay and take water taxi to Nassau sights. It was absolutely lovely!

By , from Baton Rouge on Apr 21, 2017

4

a pretty good place to stay

Everyone

I liked this place, but I thought the Riu in Punta Cana was better. The staff was nice and friendly, and the rooms were okay, although on the last day, the noise from the air conditioner in our room was pretty bad. The food is what you would expect in general. There were some really good dishes, but some stinkers as well.

By , from Philadelphia, PA on Mar 30, 2017

5

very close to beach, beach is awesome.

Everyone

Hotel fine, not great but price is right and if you like the beach this is a great location.

By , from Boston, MA on Mar 21, 2017

1

do not stay here!!!!

Everyone

Orbitz did not want to let me post my honest opinion they revised my comments more than 5 times. Just know I would not stay at this hotel ever and the service sucked!!' The water in the room stopped working and there are so many restrictions that they don't tell you before you get there.. so no waste your time!!

By , from Miami, FL on Mar 18, 2017

4

very nice and beautiful scenery

Families

We had a very nice time have no complaints about anything

By , from Dorr, Michigan on Mar 2, 2017