Airport is very close, shuttle service that started at 4:00 AM but stopped at 11:00pm.... To catch the shuttle from the airport, it's the #2 stop although the signs at the airport says #3 for all shuttle services!
Spacious rooms, excellent customer service, breakfast wasn't available because of COVID. Overall enjoyed the stay and will probably return.
The ice machine was broken, printer was out of toner and not working, and no hot breakfast.
The breakfast area was too dark. Otherwise, excellent facility.
Plenty of space, showers are outdated. Everything worked as it should.
The staff was wonderful. The breakfast was the usual hotel breakfast. My only complaint was the over powering perfume smell through the whole hotel. It kind of gives a person a headache!
It's close to the airport and the staff are all very helpful. Regretfully I was assigned a room on the ground floor and being a single woman I prefer a higher floor, plus I got a handicapped room.
The location was close to freeway and not too far from main street to get to airport
The bad: the breakfast would have been good if they had what they were supposed to. when we arrived they were out of waffles, biscuits, bagels, fruit, yogurt--most everything. one lady who was determined to have a waffle waited at least 20 minutes for anyone to show up and refill the machine. Then at about 10 minutes before closing, they brought out a full supply of everything! The good: clean, comfortable, good price, pool.
The hotel was in a convenient location. It is very clean and obviously well-run. Room was clean, hotel was clean, good breakfast, cookies and popcorn in the lobby every afternoon. Very friendly staff. I would stay here again!
The General Manager was so friendly and accommodated is for my fiancé’s birthday night on the town. The breakfast was great and had a good variety of options.
Need a indoor pool that would be great!!!!!!!!!!!!
You won’t be disappointed! We had such a great stay! Great breakfast, very clean property and rooms and extremely friendly and helpful staff! This is a great location because you are close to downtown, the Opry! We would definitely stay here again!
We arrived a day early, called to ask about an open room. (It was 10 pm when we got into town.) The front desk was super helpful. She even had our sheets for the sofa sleeper ready at the front desk for us upon arrival. We are really pleased with our stay.
This is a great location thats close proximity to the airport. They have a small daily parking fee where you can take a shuttle to the airports. If you dont have time to eat the breakfast before heading to the airport grab a to ho bag.
Nice rooms. We stayed two nights. Our room was not cleaned after the first night. We had to ask for new towels and our beds not made, but not a deal breaker. It would have been nice to have the room touched up and trash removed. Spacious rooms we could sit around and relax.
Greated upon entering by a helpful and friendly staff that checked us in and took time to explain the various amenities of the Hotel. Room was very spacious, clean, and modern. The continental breakfast was above par with the choices beyond cereals and bagels. Would stay again!
Located in Donelson, Quality Suites Nashville Airport is 1.7 mi (2.7 km) from Larry Keeton Theater and within a 10-minute drive of Country Music Hall of Fame and Museum. This 50-room, 3-star hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.
Free full breakfast is served each morning from 6 AM to 9 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge.
All 50 air-conditioned accommodations feature living rooms. Guests can expect free WiFi and 32-inch LED TVs with satellite channels. Pillowtop beds sport premium bedding and bathrooms offer hydromassage showers, hair dryers, and free toiletries. MP3 docks, sofa beds, and microwaves are other standard amenities.
Guests of Quality Suites Nashville Airport enjoy access to free WiFi in public areas, a meeting room, and a 24-hour business center. You can take advantage of free parking, along with a free airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and a computer station.
Airport is very close, shuttle service that started at 4:00 AM but stopped at 11:00pm.... To catch the shuttle from the airport, it's the #2 stop although the signs at the airport says #3 for all shuttle services!
Thank you for sharing your experience at the Quality Suites Nashville Airport! We appreciate your business and look forward to your next stay!
Spacious rooms, excellent customer service, breakfast wasn't available because of COVID. Overall enjoyed the stay and will probably return.
Thank you for choosing the Quality Suites Nashville Airport and for sharing your experience. We do hope to have the full breakfast experience back soon. We appreciate your business and look forward to your next stay.
Thank you for choosing the Quality Suites Airport! We are glad you enjoyed your experience with us. We look forward to your next stay!
The ice machine was broken, printer was out of toner and not working, and no hot breakfast.
Thank you Joe for taking the time to fill out our survey. We want to apologize that you were not happy with your stay with us at the Quality Suites. We strive for a each of our customers to have a Great Customer Experience. Unfortunately we had some instances at the time you were here. We have now fixed the ice machine and the printer is working. Breakfast is because of Covid-19 we can only serve what we are serving. We do hope that if you come back you will allow us to make it up to you. Thanks for your feedback we do take it seriously.
The breakfast area was too dark. Otherwise, excellent facility.
We are glad to hear you enjoyed your stay. I will pass along the note about the lighting to the maintenance department.
Plenty of space, showers are outdated. Everything worked as it should.
Thank you for your review, our goal is to give our guest excellent experiences and feedback from our wonderful guests helps us to do so.
The staff was wonderful. The breakfast was the usual hotel breakfast. My only complaint was the over powering perfume smell through the whole hotel. It kind of gives a person a headache!
Good Evening, Thank you so much for taking the time to complete our survey of your recent stay. We truly value your feedback and we are so glad you found our breakfast so accommodating for you.We truly apologize as well that our fragrance was overpowering for you and do appreciate the honest comments and will look into it. Warmly, Lyndsi Warner
Good Afternoon, Thank you so much for your feedback regarding your stay. We are so glad you enjoyed your stay with us and we truly look forward to having you stay with us again soon! Warmly, Lyndsi Warner & Hotel Staff
It's close to the airport and the staff are all very helpful. Regretfully I was assigned a room on the ground floor and being a single woman I prefer a higher floor, plus I got a handicapped room.
We are appreciative of your honesty, Valued Guest. We try our best to accommodate our guests' requests. Please let us know ahead of time if the next time you visit and we will accommodate your request. Thank you for being our guest.
Thank you for the great score and sharing tips on how to catch our complimentary airport shuttle. It runs hourly from the hotel to the airport.