Great staff!
Entire hotel was overrun by over-booked wedding parties. Service was horrible. Guests loud and partying until 2 am. Do not go to this hotel without calling in advance and asking about weddings (they booked 4 for the weekend).
Everything clean, easy and quick Check in and check out
The room was clean and comfortable. The bathroom was small and the "barn door" did not close all the way for privacey.
We came to stay there because we wanted to meet Mexican soccer team , place was amazing front desk employee were very friendly , we also loved room service we order stake sandwiches , later we were discussing that was best sandwich I ever eat ❤️
The hotel was reasonable and can be recommended. The hotel was reasonable and can be recommended.The hotel was reasonable and can be recommended. The hotel was reasonable and can be recommended.The hotel was reasonable and can be recommended. The hotel was reasonable and can be recommended.
I thought the hotel was very clean which is a big thing for me. The staff was very friendly and I would stay here again.
Hotel is quite nice looking - but needs someone to manage and be aware of experience: Hotel Pool: no bed(s) as pictured on site, not heated as stated on site and no service by pool. - water was freezing - what is the point of having a pool if no one can go in? - there is someone working/sitting by the pool - but that was all i saw him do. I had to hunt for my own towels, and figure out how to order food. - food at the blue morel at night was great - but room service during the day was just ok. I ordered a salad that was similar to something you would buy pre-made. - massage. This is a joke. I called the 'service' 4x over the course of 2 hours trying to get someone to let me know availability. It is an outside service which i imagine is one guy working out of his house. I finally just gave up because it was causing me more stress than it was worth. If you are looking for just a place to crash for the night or on business - it will likely fit your needs. If you are looking for more of a "hotel" experience or vacation - i would say that you would be disappointed.
very nice hotel and great staff. I definitely enjoyed the stay and would recommend the hotel
I have been here beforee and have enjoyed my stay - that's why I booked there again. I checked in at 5:00 (check-in is at 3:00) and was told my room wasn't ready yet. Moments later another hotel clerk told me that they overbooked due to a wedding party that wanted to stay extra time, so they couldn't accomodate me! He said that there was another nearby hotel that had two rooms and that he would be sure to make one of those rooms mine. He needed time to do this, so I went to dinner. When I came back, he said that there were no rooms left at that hotel either and that I would have to go to a hotel 20 minutes away. Changed his mind again...Oh yes, there is a room here after all. It's not the same room that you booked, but...I didn't appreciate being jerked around. Plus, the bill they gave me was lower than the price that the online booking company that begins with an O gave me, which really added icing to the cake!!!
Everything was perfect! The staff was EXCEPTIONAL! Very accommodating to my needs. Room was VERY comfortable and exactly as I expected from a Westin. Will stay here again in the future.
We made our reservations at the Governor Morris as it was near our family Thanksgiving destination. We had three groups for overnight and breakfast the following morning. We checked in late as planned and all was smooth. The room was lovely, but too warm.
Nice staff, great price under $100 on orbitz! :-) Probably not up to quality of some other Westin hotels. Room layout is basically a square with a lot of open space. Problem is the bed is kinda close to the door which has a gap at the bottom, so noises from the hallway make it hard to sleep. Had to put pillows along the bottom of the door.
when for thankgiving with family. very nice hotel. the staff is great. very clean. get location.
They service was excellent, courteous and prompt. Rooms were clean and well furnished.
The Westin Governor Morris, Morristown places you next to Acorn Hall and within a 15-minute walk of Washington's Headquarters Museum. This 224-room hotel welcomes guests with conveniences like a restaurant, free self parking, and a gym.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service.
Guests can expect WiFi and 36-inch LCD TVs with cable channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and bathrobes. Other amenities include coffee makers, laptop-compatible safes, and phones.
Guests of The Westin Governor Morris, Morristown enjoy a gym, free WiFi in public areas, and a conference center. You can take advantage of free parking, along with limo/town car service. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and a computer station.
Great staff!
Entire hotel was overrun by over-booked wedding parties. Service was horrible. Guests loud and partying until 2 am. Do not go to this hotel without calling in advance and asking about weddings (they booked 4 for the weekend).
Everything clean, easy and quick Check in and check out
Thank you for your feedback Claudia. We look forward to having you stay with us again soon!
The room was clean and comfortable. The bathroom was small and the "barn door" did not close all the way for privacey.
Thank you for your review! We appreciate you taking the time to review your experience with us, and are happy to hear that you found the room to be clean and comfortable. Be well
We came to stay there because we wanted to meet Mexican soccer team , place was amazing front desk employee were very friendly , we also loved room service we order stake sandwiches , later we were discussing that was best sandwich I ever eat ❤️
Hello Anonymous, I am happy to hear your recent stay with us was enjoyable and nourishing! I want to say Thank you and please come join us again in the near future! Be well, Lee
The hotel was reasonable and can be recommended. The hotel was reasonable and can be recommended.The hotel was reasonable and can be recommended. The hotel was reasonable and can be recommended.The hotel was reasonable and can be recommended. The hotel was reasonable and can be recommended.
I thought the hotel was very clean which is a big thing for me. The staff was very friendly and I would stay here again.
Hotel is quite nice looking - but needs someone to manage and be aware of experience: Hotel Pool: no bed(s) as pictured on site, not heated as stated on site and no service by pool. - water was freezing - what is the point of having a pool if no one can go in? - there is someone working/sitting by the pool - but that was all i saw him do. I had to hunt for my own towels, and figure out how to order food. - food at the blue morel at night was great - but room service during the day was just ok. I ordered a salad that was similar to something you would buy pre-made. - massage. This is a joke. I called the 'service' 4x over the course of 2 hours trying to get someone to let me know availability. It is an outside service which i imagine is one guy working out of his house. I finally just gave up because it was causing me more stress than it was worth. If you are looking for just a place to crash for the night or on business - it will likely fit your needs. If you are looking for more of a "hotel" experience or vacation - i would say that you would be disappointed.
very nice hotel and great staff. I definitely enjoyed the stay and would recommend the hotel
I have been here beforee and have enjoyed my stay - that's why I booked there again. I checked in at 5:00 (check-in is at 3:00) and was told my room wasn't ready yet. Moments later another hotel clerk told me that they overbooked due to a wedding party that wanted to stay extra time, so they couldn't accomodate me! He said that there was another nearby hotel that had two rooms and that he would be sure to make one of those rooms mine. He needed time to do this, so I went to dinner. When I came back, he said that there were no rooms left at that hotel either and that I would have to go to a hotel 20 minutes away. Changed his mind again...Oh yes, there is a room here after all. It's not the same room that you booked, but...I didn't appreciate being jerked around. Plus, the bill they gave me was lower than the price that the online booking company that begins with an O gave me, which really added icing to the cake!!!
Dear Ralph,I hope this message finds you well. We sincerely appreciate you taking the time to share your feedback regarding your recent stay at The Westin Governor Morris. We value all guest input as it helps us identify areas of improvement and ensure a more pleasant experience for our valued guests.I would like to extend my heartfelt apologies for the inconvenience and discomfort you experienced during your stay. We deeply regret that your visit coincided with multiple wedding parties, which led to service issues and noise disturbances late into the night. This is certainly not the level of service we aspire to provide, and we understand how frustrating and disruptive this must have been for you.Your feedback is instrumental in helping us address these concerns. We have taken your comments seriously, and we are conducting a thorough review of our booking procedures to ensure that such occurrences are minimized in the future. We are also revisiting our policies on managing large events to prevent any inconvenience to our other guests.We understand that this experience has left a lasting impression, and we genuinely appreciate your cautionary note to future guests. We wholeheartedly agree that it is essential for guests to be aware of any events taking place during their stay, and we will make it a point to communicate this information more transparently.Please be assured that we are committed to learning from this experience and taking proactive steps to prevent its recurrence. We hope that you would consider giving us another opportunity to provide you with a more enjoyable and peaceful stay in the future. Your satisfaction remains our top priority, and we would like the chance to regain your trust.If you have any additional feedback or specific suggestions for us, please do not hesitate to reach out. We take your input seriously and will use it to improve our services.Once again, we apologize for any inconvenience you faced during your stay, and we appreciate your understanding as we work to address these issues.Warm regards,Michael TeixeiraFront Office ManagerThe Westin Governor Morris