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Portola Hotel & Spa at Monterey Bay

4.0 star property
Pet-friendly resort with 2 restaurants connected to the convention center in Monterey

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Photo gallery for Portola Hotel & Spa at Monterey Bay

Lobby
Terrace/patio
2 restaurants, breakfast served
Property entrance
2 restaurants, breakfast served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool

Explore the area

View in a map
Two Portola Plaza, Monterey, CA, 93940
  • Place, Monterey Convention Center
    ‪1 min walk‬
  • Place, Golden State Theatre
    ‪3 min walk‬
  • Place, Fisherman's Wharf
    ‪3 min walk‬
  • Airport, Monterey, CA (MRY-Monterey Peninsula)
    ‪6 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Courtyard)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds (Courtyard)

8.0 out of 10
Very good
(13 reviews)
  • 342 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Courtyard)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Courtyard)

9.4 out of 10
Exceptional
(16 reviews)
  • 342 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Portola Room Two Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Portola Room Two Queen Beds

9.0 out of 10
Wonderful
(234 reviews)
  • 342 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Portola)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Portola)

9.0 out of 10
Wonderful
(126 reviews)
  • 342 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Portola)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Accessible (Portola)

8.0 out of 10
Very good
(12 reviews)
  • 342 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Partial Harbor View)

View from room

Room, 1 King Bed (Partial Harbor View)

8.8 out of 10
Excellent
(27 reviews)
  • 342 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Partial Harbor View)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds (Partial Harbor View)

8.8 out of 10
Excellent
(17 reviews)
  • 342 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Courtyard)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible (Courtyard)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Harbor View (Partial)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Harbor View (Partial)

  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Portola)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible (Portola)

  • Sleeps 3
  • 1 King Bed

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8.6 out of 10, Excellent, 1,487 reviews
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About the neighborhood

Monterey

Located in Downtown Monterey, Portola Hotel & Spa at Monterey Bay is within a 5-minute walk of Fisherman's Wharf and within 15 minutes of other popular attractions like Cannery Row. This 379-room, 4-star resort has 2 restaurants along with conveniences like a full-service spa and an outdoor pool. It's connected to the convention center in central Monterey and also close to Monterey Bay and Monterey Bay Aquarium.
View more Resorts in MontereyOpens in a new window

What's nearby

  • Monterey Convention Center - 1 min walk - 0.0 miles
  • Monterey State Historic Park - 2 min walk - 0.1 miles
  • Golden State Theatre - 3 min walk - 0.2 miles
  • Fisherman's Wharf - 3 min walk - 0.2 miles
  • Cannery Row - 14 min walk - 0.8 miles

Getting around

  • Monterey Station - 9 min drive
  • Monterey Peninsula Airport (MRY) - 13 min drive

Restaurants

  • ‪Alvarado Street Brewery - ‬3 min walk
  • ‪Dust Bowl Tap Depot - ‬7 min walk
  • ‪Turn 12 - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Plumes Coffee House - ‬2 min walk

About this property

Portola Hotel & Spa at Monterey Bay

Pet-friendly resort with 2 restaurants connected to the convention center in Monterey
Guests of Portola Hotel & Spa at Monterey Bay enjoy a full-service spa, an outdoor pool, and a gym. Valet parking is offered for USD 40.65 per night. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa resort include WiFi in public areas, a terrace, and laundry facilities.
Guests can expect WiFi, wired internet, and 42-inch LCD TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other amenities include refrigerators, coffee makers, and free local calls. Housekeeping is available on request.
Recreational amenities at the resort include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include massages.

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Bar (on property)
Monterey Plaza Hotel & Spa
  • Hot Tub
  • Spa
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, 1,424 reviews
$314 nightly
The price is $363
Dec 16 - Dec 17
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured self parking on site (USD 29.04 per night; includes in/out privileges)
  • Secured valet parking on site (USD 40.65 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 8 to 20 for adults and USD 5 to 10 for children
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Jacks Monterey
  • Peter B's Brewpub

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • On the bay
  • Pool loungers
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Low-height counter and sink
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • 9 buildings
  • Banquet hall
  • Renovated entire property - December 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from November 30 2025 to December 31 2025 (dates subject to change):
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from November 30 to December 31:
  • Swimming pool
The property will be renovating from November 30 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool

Alternate facilities will be available offsite during the renovation.

During renovations, the resort will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 58.18 per accommodation (varies based on length of stay), plus a deposit of USD 58.18 per night
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 58.18 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 20 for adults, and USD 5 to 10 for children
  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Secured self parking fee: USD 29.04 per night (in/out privileges)
  • Secured valet parking fee: USD 40.65 per night (in/out privileges)
  • Pet deposit: USD 58.18 per night
  • Pet fee: USD 58.18 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 58.18 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4 PM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The resort can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Portola
Monterey Bay Portola Hotel
Portola Hotel
Portola Hotel Monterey Bay
Portola Monterey Bay
Portola Hotel And Spa At Monterey Bay
Portola
Portola Hotel Monterey Bay
Portola Hotel Spa at Monterey Bay
Portola & At Monterey Monterey
Portola Hotel Spa at Monterey Bay
Portola Hotel & Spa at Monterey Bay Resort
Portola Hotel & Spa at Monterey Bay Monterey
Portola Hotel & Spa at Monterey Bay Resort Monterey

Frequently asked questions

Is a free cancellation option available at Portola Hotel & Spa at Monterey Bay?

Portola Hotel & Spa at Monterey Bay offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Portola Hotel & Spa at Monterey Bay?

As of Dec 9, 2025, prices found for a 1-night stay for 2 adults at Portola Hotel & Spa at Monterey Bay on Dec 16, 2025 start from $183.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Portola Hotel & Spa at Monterey Bay?

This resort is situated in Downtown Monterey within a short 17-minute walk of Monterey Bay and also 4 minutes on foot from Fisherman's Wharf. You'll also find Monterey Bay Aquarium and Cannery Row within a short drive.

Is there parking available at Portola Hotel & Spa at Monterey Bay?

Yes, secured valet parking is offered for USD 40.65 per night with in/out privileges. Accessible parking and electric car charging are also available for guests.

Is there a spa available at Portola Hotel & Spa at Monterey Bay?

There is a full-service spa available for guests to enjoy and services include couples treatments and massages.

Does Portola Hotel & Spa at Monterey Bay feature a casino at the property?

No, Portola Hotel & Spa at Monterey Bay doesn't have a casino.

Is there an indoor pool at Portola Hotel & Spa at Monterey Bay?

No, this resort doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 10:00 PM. Note though that pool facilities will be unavailable from November 30 2025 until December 31 2025 (subject to change).

What will couples enjoy most about a stay at Portola Hotel & Spa at Monterey Bay?

There are plenty of amenities for couples at this resort, including an outdoor pool, 2 bars, and 2 restaurants.

Does Portola Hotel & Spa at Monterey Bay have a hot tub?

No, this resort doesn't have a spa tub.

Does Portola Hotel & Spa at Monterey Bay have a restaurant with a breakfast menu?

Yes, Portola Hotel & Spa at Monterey Bay has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does Portola Hotel & Spa at Monterey Bay allow pets to stay for free?

Although they can't stay for free, pets are welcome at Portola Hotel & Spa at Monterey Bay for a fee of USD 58.18 per accommodation, per night. The property also provides food and water bowls. A deposit of USD 58.18 per night is collected.

Are there connecting rooms at Portola Hotel & Spa at Monterey Bay?

Yes, you can book connecting guestrooms at this resort for your group or family vacation.

What is the closest airport to Portola Hotel & Spa at Monterey Bay?

The closest major airport to Portola Hotel & Spa at Monterey Bay is Monterey Peninsula Airport (MRY), which is 3.4 mi away (13 minutes by car). Another top airport is Salinas, CA (SNS-Salinas Municipal), which is located 21.1 mi away (37-minute drive).

Can I book a room with a balcony at Portola Hotel & Spa at Monterey Bay?

Yes, some guestrooms at Portola Hotel & Spa at Monterey Bay offer a furnished patio and may feature harbor views.

Portola Hotel & Spa at Monterey Bay Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1911 out of 2801 reviews
Rating 8 - Good. 514 out of 2801 reviews
Rating 6 - Okay. 231 out of 2801 reviews
Rating 4 - Poor. 74 out of 2801 reviews
Rating 2 - Terrible. 71 out of 2801 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Frank, Chula Vista

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Sep 2025

6/10 Okay

PAUL

Traveled with family
This property was ok, if you wanted you room cleaned you had to request it daily, this should be a given. Area around the hotel was just ok.
Stayed 4 nights in Sep 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

2/10 Terrible

Donald

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst stay we ever had.
Stayed 2 nights in Jul 2025

10/10 Excellent

Natalie

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely hotel, very clean and very friendly staff. It was very pet friendly as well which was nice for us. It’s in a great location and is usually walkable to many restaurants with little wineries and shops all around it. There’s a really nice free trolley that stops outside the hotel and takes you right to cannery row and aquarium area, which was very convenient for us. I would definitely stay at this hotel again and would recommend it to anyone who wants a lovely stay in the Monterey area.
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Stayed 1 night in Sep 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel , friendly staff with good dining options. Adjacent to Fishermans Wharf.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nancy, San Bruno

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service by Oscar the nite mgr over the phone very helpful cust service did not return my call regarding parking charge they charged my card 50$ for one nite n it’s 25+tax on parking why tax on parking or any costs for what we pay at this hotel it should be comped just my suggestions
Stayed 1 night in Sep 2025

6/10 Okay

Michelle

Stayed 2 nights in Sep 2025

6/10 Okay

Katia

Stayed 1 night in Sep 2025

10/10 Excellent

SANJEEV

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s clean, safer and close to all the popular dining areas. We enjoyed our stay at this hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Juin, san diego

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was an issue since we had a van that was too tall for yhe parkimg structure.
Stayed 3 nights in May 2025

10/10 Excellent

Ffion

Stayed 1 night in Sep 2025

10/10 Excellent

Deneen

Liked: Cleanliness, staff & service, property conditions & facilities
We love staying here although we miss the yummy cookies that they used to provide
Stayed 1 night in Sep 2025

10/10 Excellent

Fabrizio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, clean, convenient, very nice rooms with great dining options
Stayed 1 night in Sep 2025

10/10 Excellent

Mario

Stayed 2 nights in Aug 2025

10/10 Excellent

Megan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy central place to stay in Monterey. There was some road work being down so the time to the wedding venue was doubled but still under half an hour. The only downsides to our stay was the small sink (no counter) and the beds seemed closer to a double than a queen. But overall, a great place with easy access to everything.
Stayed 3 nights in Sep 2025

10/10 Excellent

Cherie

Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay, my bathroom was a little dirty but that would be my only complaint.
Stayed 1 night in Aug 2025

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax & stroll through history

Front desk & cleaning staff were all helpful, cheerful & pleasant. Staff at restaurants were too but it took way too long for food to arrive at every meal.
Stayed 1 night in Aug 2025

10/10 Excellent

Xingxin

Stayed 1 night in Aug 2025

2/10 Terrible

Fabi

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Never again.

Do not book here or with hotels.com. After making a reservation, being charged and confirmed, we were turned away due to over booking.
Stayed 1 night in Aug 2025

8/10 Good

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location - didn’t love the room

Our stay was good, the hotel was beautiful and I liked to bar and restaurants. Location was great, loved having the wharf so close you could walk. The only disappointment was our room could’ve been nicer and kept up. There was rust all in the bathroom and just looked dated which was a bummer since the hotel lobby was so pretty
Stayed 2 nights in Aug 2025

10/10 Excellent

Victor

Traveled with family
Stayed 3 nights in Aug 2025

10/10 Excellent

Jason S.

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable, bellhop service, easy parking and walkable.
Stayed 1 night in Aug 2025

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