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Portola Hotel & Spa at Monterey Bay places you next to Maritime Museum and within a 5-minute walk of other popular sights like Fisherman's Wharf. This 379-room, 4-star resort welcomes guests with a restaurant, a full-service spa, and an outdoor pool. In the historical district, it's also near Monterey Bay Aquarium and Dennis the Menace Park.

Dining

This resort serves as home to a fine-dining restaurant, which has garden views, along with a pub. Order from room service to satisfy your hunger without leaving your room. Buffet breakfast is offered for a fee each morning from 6 AM to 10:30 AM.

Rooms

The 379 rooms have an array of amenities, including refrigerators, coffee makers, and ceiling fans. Guests can expect WiFi, wired Internet, and 42-inch LCD TVs with cable channels and pay movies. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Safes, ironing boards, and desks are also available.

Property features

At Portola Hotel & Spa at Monterey Bay, guests enjoy a full-service spa, an outdoor pool, and a children's pool. Parking is available for USD 19 per day (USD 22 per day for valet parking), and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this spa resort include a fitness center, a spa tub, and a sauna.

Highlights

  • Walking distance to Fisherman's Wharf and Maritime Museum
  • Free WiFi in public areas
  • Onsite dining
  • Spa

Portola Hotel & Spa at Monterey Bay

Two Portola Plaza Monterey CA 93940

Renovations & Closures

The hotel will be renovating from 01 May 2016 to 30 September 2016 (completion date subject to change). The following areas are affected:
  • Front desk
  • Lobby
During renovations, the resort will make every effort to minimize noise and disturbance.

Hotel Amenities

Exclusive Amenities This VIP Access hotel offers an exclusive amenity just for platinum and gold members. Amenities vary from property to property, and might include free breakfast, complimentary drinks or parking, spa or dining credits, free wi-fi, and more.

Hotel Amenities

Portola Hotel & Spa at Monterey Bay welcomes guests with complimentary warm homemade chocolate chip cookies at check-in.

Found in a historically rich setting, this property features wireless Internet access in the lobby, 16 meeting rooms, a restaurant, a pub, and a lounge. The 24-hour business center includes computers with high-speed Internet access. The indoor plaza offers boutiques, gift shops, and galleries. Self-parking and valet parking are available on site (fees apply). Dogs are welcome for a fee; service animals are exempt. The hotel also offers a free children's club, conference space, multilingual staff, and 24-hour front desk.

  • Outdoor pool 
  • Spa tub 
  • Full-service spa 
  • Steam room 
  • Sauna 
  • Free newspapers in lobby 
  • Children's club (free) 
  • Meeting rooms 
  • Conference space 
  • 24-hour front desk 
  • Porter/bellhop 
  • Express check-out 
  • Multilingual staff 
  • Total number of rooms - 379 
  • Safe-deposit box at front desk 
  • ATM/banking 
  • Gift shops or newsstand 
  • Shopping on site 
  • Dry cleaning/laundry service 
  • Coffee/tea in common areas 
  • Elevator/lift 
  • Valet parking (surcharge) 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Wedding services 
  • Free WiFi 
  • Number of floors - 7 
  • Babysitting or childcare 
  • Restaurant 
  • Self parking (surcharge) 
  • Conference space size (meters) - 5 
  • Smoke-free property 
  • Children's pool 
  • Fitness facilities 
  • Hair salon 
  • Designated smoking areas 
  • Billiards or pool table 
  • Tours/ticket assistance 
  • Limo or Town Car service available 
  • Spa treatment room(s) 
  • Number of meeting rooms - 16 
  • 24-hour business center 
  • Conference space size (feet) - 50,000 
  • Garden 
  • Number of buildings/towers - 9 
  • Spa services on site 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Children's club (free)  
  • Babysitting or childcare  
  • Refrigerator  

Internet

Available in all rooms: Wireless internet access (USD 9.95 per 24 hours surcharge), Wired internet access ( USD 9.95 per 24-hour period )

Available in some public areas: Free WiFi

Parking

Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Pay movies 
  • Premium bedding 
  • Room service (limited hours) 
  • Ceiling fan 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Designer toiletries 
  • Hair dryer 
  • Shower/tub combination 
  • Iron/ironing board 
  • In-room safe 
  • Desk 
  • Hypo-allergenic bedding available 
  • Refrigerator 
  • Blackout drapes/curtains 
  • Cable TV service 
  • WiFi (surcharge) 
  • Connecting/adjoining rooms available 
  • Rollaway/extra beds (free) 
  • LCD TV 
  • Wired high-speed Internet access (surcharge) 
  • HDTV 
  • Pillowtop mattress 

Where to Eat

Jacks Restaurant & Lounge - Ideal for any occasion, Jacks Restaurant offers the finest local cuisine the Central Coast has to offer. Sit down for breakfast or dinner on our outdoor patio or indoors in our comfortable fireside dining room. Jacks menu features locally grown produce, Certified Angus Beef, and seafood chosen in support of the Monterey Bay Aquarium's Seafood Watch program. Unwind after a long day at Jacks Lounge next to the library fireplace and enjoy a premium cocktail or a glass of wine from Jacks selection of premium Monterey County wines while enjoying small plates. Open daily at 2pm with Happy Hour from 4pm - 6pm.

A hot and cold breakfast buffet is served daily from 6:30 AM to 10 AM.

Peter B's Brewpub - Peter B's Brewpub is Monterey's original craft brewery, located in downtown Monterey behind the Portola Hotel & Spa. Offering award winning craft beer brewed onsite, sports on 18 HDTV's and a pub menu stocked with delicious menu items fit to pair with your favorite style of beer. Peter B's Brewpub offers daily happy hour starting at 4pm, a private barrel room for special events and fire pits on the pet friendly heated patio. See what's brewing at Peter B's Brewpub!

Nearby Things to Do

Hotel guests can access the spa’s fitness center, steam room, sauna, locker rooms, spa tubs, and pool located adjacent to the spa.

In addition to its proximity to Monterey’s marquee attractions, including the Monterey Bay Aquarium, Portola Hotel & Spa at Monterey Bay provides convenient access to the Path of History, a historical tour depicting Monterey as the first state capital of California, which passes through the hotel’s waterfront plaza; scenic running and bike paths immediately adjacent to the hotel; nearby sea kayaking and paddle boarding facilities; the Monterey Maritime and History Museum; Memory Gardens; and the Pacific House Museum.

Monterey is home to 18 championship golf courses, including Pebble Beach Golf Links, Del Monte Golf Course, Spyglass Hill Golf Course, and Links at Spanish Bay, which are all less than six miles from the hotel.

The recreational activities listed below are available either on site or near the hotel; fees may apply

  • Golfing nearby 
  • Snorkeling nearby 
  • Surfing/boogie boarding nearby 
  • Kayaking nearby 
  • Sailing nearby 
  • Scuba diving nearby 
  • Windsurfing nearby 
  • Scooter/moped rentals nearby 
  • Hiking/biking trails nearby 
  • Skydiving nearby 
  • Bicycle rentals on site 
  • Ecotours nearby 
  • Golf lessons available nearby 
  • Personal motorized watercraft on site 

Spa Services

  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Sauna in spa 
  • Spa tub in spa 
  • Body treatments 
  • Facial treatments 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time ends at 3 AM

Check-in time starts at 4 PM

Special check-in instructions:

Due to renovations occurring at the Monterey Conference Center, the entrance to this property will be closed from April-September, 2016. Access to the hotel will be through the hotel parking garage located on Del Monte Ave. For details, please contact the office using the contact information found on the confirmation received after booking.

Check-out

Check-out time is noon

Payment types

Pets

  • Pets allowed for an extra charge of USD 50 per accommodation, per night (maximum USD 100 per stay)
  • Dogs only
  • 2 per room (up to 150 lb)
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Service animals exempt from fees/restrictions

Noise-free rooms not guaranteed

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: USD 20 for adults and USD 5.95 for children (approximately)
  • Fee for in-room wireless Internet: USD 9.95 (for 24 hours, rates may vary)
  • Fee for in-room high-speed Internet (wired): USD 9.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 19 per day (in/out privileges)
  • Valet parking fee: USD 22 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night (maximum USD 100 per stay)
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Portola
  • Monterey Bay Portola Hotel
  • Portola Hotel
  • Portola Hotel Monterey Bay
  • Portola Monterey Bay
  • Portola Hotel And Spa At Monterey Bay
  • Portola

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. Construction is underway at a neighboring building and there may be noise disturbance from the construction work. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.


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