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 Monterey •1 Room
 Monterey • 1 Room
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Portola Hotel & Spa at Monterey Bay

4.0 out of 5.0

Portola Hotel & Spa at Monterey Bay

4.0 out of 5.0
Overview Reviews Amenities & Policies
Two Portola Plaza, Monterey, CA
1-844-663-2269
4.1
out of 5
"Good!"
See all 104 reviews
Room cleanliness 4.5
Service & staff 4.0
Room comfort 4.0
Hotel condition 4.0

This hotel is most popular for:

  • Everyone
  • Couples
  • Family

Recent guest reviews

Beautiful lobby—nice environment to hang out or have dinner. The proximity to Fisherman’s Wharf and Historic Downtown is great for access to the Bay as well as good food. The staff were very friendly.

Beautiful property, excellent location! Easy walk to nearby attractions. The service was amazing.

Conference hotel Personable, beautiful decor, food

Unfortunate......very noisy..... unable to rest due to the noise all night

I love that it is very dog friendly, next to the pier; only 2-5 minutes walk. Staff were friendly and efficient.

We loved everything about the Portola. Every employee was so nice. The spa was amazing and the location is perfect!

Convenient to warf. Clean and personable staff. Bed very comfortable

I like the exercise and spa facilities and proximity to fisherman‘s wharf and downtown. I did not like having to pay $20 a night for parking.

First time at the Portola. We enjoyed the dining, the lounge and the spa for sure! Very comfortable room and experience.

I appreciated the quiet, even though it was a packed conference.

The hotel was nice but they lack the hotel hospitality. The morning of our check-in there was a march with police cars happening around the hotel. The hotel staff was not aware of the march (even though it looks like it was planned in advance with police escort) and kept telling us that we were wrong and can enter the hotel parking. I literally told them that I can see the parking sign but we were not allowed to enter due to a barricade and again kept stating I was wrong. They could not provide me clear and precise alternatives to get to the hotel. What hotel goes and says that the guest is wrong when they are literally driving and seeing the barricade?

Workers were curtious and helpful.The breakfast was good but the egg station was slow. Our room had a nice view of the harbor. and the hotel is less than a 5 minute walk from fisherman's warf.

Nice and close to (but not on) the water. Great access to everything local.

Great location. Valet attendant wouldn‘t let us leave the car outside for unloading

Excellent stay at Portol Hotel and Spa! Literally every minute/second/experience we had was fantastic. We stayed for our anniversary over the weekend and were greeted with smiling faces, warm chocolate chip cookies, and even a bottle of champagne when we got up to our room- on the house! We had drinks a few nights at the bar in the hotel and the staff was phenomenal. Pool and spa were also a nightly visit. I can’t say enough good things about this place. We were so sad to leave and are already planning our next trip. Valet guys were always prompt and polite when we needed to get our car to cruise a bit. This experience made us loyal and frequent visitors. Room was fantastic and the view was spectacular. Thanks to Portola staff for making our stay out-of-this-world.

Pros: Everyone was so nice and the room service was quick. Everything was clean and beautiful. Cons: It was pricey. Parking was hard to find so we ended up doing valet parking. The bed was very saggy.

Quite and in center of town easy walk to pier, with Alvarado street closer

Two Portola Plaza Monterey CA

Hotel highlights

  • Walking distance to Maritime Museum and Fisherman's Wharf
  • Onsite dining
  • Spa
  • Outdoor pool

Located in Downtown Monterey, Portola Hotel & Spa at Monterey Bay is adjacent to Maritime Museum and within a 5-minute walk of other popular sights like Fisherman's Wharf. This 379-room, 4-star resort welcomes guests with 3 restaurants, a full-service spa, and an outdoor pool. It's connected to the convention center in central Monterey, and also a short walk from Monterey Bay and Dennis the Menace Park.


Dining

There are multiple options for onsite dining with 3 restaurants, including Jacks Monterey, which specializes in Californian cuisine and serves lunch and dinner, and Peters B's Craft Brewery with pleasing garden views. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6 AM to 11 AM.


Rooms

A 42-inch LCD TV comes with cable channels and pay movies, and guests can stay connected with WiFi and wired Internet. Pillowtop beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a refrigerator, a coffee maker, and a ceiling fan.


Property features

At Portola Hotel & Spa at Monterey Bay, guests enjoy a full-service spa, an outdoor pool, and a 24-hour fitness center. Parking is available for USD 21.00 per day (USD 24.00 per day for valet parking), and there's also a free shopping center shuttle. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this spa resort include WiFi in public areas, conference space, and a business center.

Room options

Portola King

King 1 | Sleeps 2
from $219

Portola Room Two Double Beds

Full 2 | Sleeps 4

Run of House

Twin 1 | Sleeps 2

Room, 2 Double Beds

Full 2 | Sleeps 4

Room, 1 King Bed

King 1 | Sleeps 2

Guest reviews for Portola Hotel & Spa at Monterey Bay

Everyone (42) Couples (32) Business (5) Family (17) Friends (6) Other (1)
4
Families Family with small children

Beautiful lobby—nice environment to hang out or have dinner. The proximity to Fisherman’s Wharf and Historic Downtown is great for access to the Bay as well as good food. The staff were very friendly.

By on May 28, 2019

5
Business Business Travelers

Beautiful property, excellent location! Easy walk to nearby attractions. The service was amazing.

By on May 23, 2019

5
Everyone

Conference hotel Personable, beautiful decor, food

By on May 20, 2019

1
Families Families

Unfortunate......very noisy..... unable to rest due to the noise all night

By on May 19, 2019

5
Families

I love that it is very dog friendly, next to the pier; only 2-5 minutes walk. Staff were friendly and efficient.

By on May 13, 2019

5
Partner Couples

We loved everything about the Portola. Every employee was so nice. The spa was amazing and the location is perfect!

By on Apr 3, 2019

4
Everyone

By on Apr 2, 2019

5
Families

Convenient to warf. Clean and personable staff. Bed very comfortable

By on Mar 24, 2019

5
Everyone

By on Mar 19, 2019

4
Partner Couples

I like the exercise and spa facilities and proximity to fisherman‘s wharf and downtown. I did not like having to pay $20 a night for parking.

By on Mar 9, 2019

Portola Hotel & Spa at Monterey Bay

Two Portola Plaza, Monterey, CA 93940