Great location and they are remodeling so your experience is going to be even better.
Small place window outlooking was not great. wifi did not work, and heater did not work until we called the service guy to fix it.
Liked the proximity to everything and the dog friendly establishments. Only thing that could be better is if there was a “green patch” or designated dog area on the hotel grounds or nearby
Beautiful room and service. Ease of check-in, valet service
Beautiful lobby—nice environment to hang out or have dinner. The proximity to Fisherman’s Wharf and Historic Downtown is great for access to the Bay as well as good food. The staff were very friendly.
Beautiful property, excellent location! Easy walk to nearby attractions. The service was amazing.
Conference hotel Personable, beautiful decor, food
Unfortunate......very noisy..... unable to rest due to the noise all night
I love that it is very dog friendly, next to the pier; only 2-5 minutes walk. Staff were friendly and efficient.
We loved everything about the Portola. Every employee was so nice. The spa was amazing and the location is perfect!
Convenient to warf. Clean and personable staff. Bed very comfortable
I like the exercise and spa facilities and proximity to fisherman‘s wharf and downtown. I did not like having to pay $20 a night for parking.
First time at the Portola. We enjoyed the dining, the lounge and the spa for sure! Very comfortable room and experience.
I appreciated the quiet, even though it was a packed conference.
The hotel was nice but they lack the hotel hospitality. The morning of our check-in there was a march with police cars happening around the hotel. The hotel staff was not aware of the march (even though it looks like it was planned in advance with police escort) and kept telling us that we were wrong and can enter the hotel parking. I literally told them that I can see the parking sign but we were not allowed to enter due to a barricade and again kept stating I was wrong. They could not provide me clear and precise alternatives to get to the hotel. What hotel goes and says that the guest is wrong when they are literally driving and seeing the barricade?
Located in Downtown Monterey, Portola Hotel & Spa at Monterey Bay is within a 5-minute walk of Fisherman's Wharf and within 15 minutes of other popular attractions like Monterey Bay. This 379-room, 4-star resort has in-room conveniences like refrigerators, coffee makers, and LCD TVs. It's connected to the convention center in central Monterey and also close to Cannery Row and Monterey Bay Aquarium.
Portola Hotel & Spa at Monterey Bay's 379 heated rooms provide refrigerators, coffee makers, and free local calls. Guests can expect WiFi, wired Internet, and 42-inch LCD TVs with cable channels and pay movies. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Ceiling fans, safes, and ironing boards are also available. Housekeeping is available on request.
At Portola Hotel & Spa at Monterey Bay, guests have access to WiFi in public areas and a terrace. Self parking is available for USD 21.00 per day. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and dry cleaning/laundry.
Great location and they are remodeling so your experience is going to be even better.
We are glad you enjoyed your stay and hope to welcome you back to Portola Hotel & Spa again sometime soon!
Small place window outlooking was not great. wifi did not work, and heater did not work until we called the service guy to fix it.
Liked the proximity to everything and the dog friendly establishments. Only thing that could be better is if there was a “green patch” or designated dog area on the hotel grounds or nearby
Beautiful room and service. Ease of check-in, valet service
Beautiful lobby—nice environment to hang out or have dinner. The proximity to Fisherman’s Wharf and Historic Downtown is great for access to the Bay as well as good food. The staff were very friendly.
Beautiful property, excellent location! Easy walk to nearby attractions. The service was amazing.
Conference hotel Personable, beautiful decor, food
We are also excited for our room remodel! Great things ahead for Portola Hotel & Spa! Glad you enjoyed your stay and we hope to welcome you back again sometime soon!