Portola Hotel & Spa at Monterey Bay

Pet-friendly resort with 2 restaurants connected to the convention center in Monterey

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Where to?

Dates

July 2025

August 2025

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Pool

Explore the area

Two Portola Plaza, Monterey, CA, 93940

Fisherman's Wharf
‪3 min walk‬
Cannery Row
‪14 min walk‬
Monterey Bay Aquarium
‪3 min drive‬
Monterey, CA (MRY-Monterey Peninsula)
‪5 min drive‬

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Room options

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Accessible (Portola)

Exceptional

342 sq ft
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Accessible (Portola)

Sleeps 3
1 King Bed

Room, 1 King Bed, Accessible (Courtyard)

Sleeps 3
1 King Bed

Room, 1 King Bed (Portola)

Wonderful

342 sq ft
Sleeps 3
1 King Bed

Portola Room Two Queen Beds

Wonderful

342 sq ft
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds (Partial Harbor View)

Excellent

342 sq ft
Sleeps 4
2 Queen Beds

Room, 1 King Bed (Partial Harbor View)

Wonderful

342 sq ft
Sleeps 3
1 King Bed

Room, 1 King Bed (Courtyard)

Exceptional

342 sq ft
Sleeps 3
1 King Bed

Room, 2 Queen Beds (Courtyard)

Good

342 sq ft
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Accessible, Harbor View (Partial)

Harbor view
Sleeps 3
1 King Bed

About the neighborhood

Monterey

Located in Downtown Monterey, Portola Hotel & Spa at Monterey Bay is within a 5-minute walk of Fisherman's Wharf and within 15 minutes of other popular attractions like Cannery Row. This 379-room, 4-star resort has 2 restaurants along with conveniences like a full-service spa and an outdoor pool. It's connected to the convention center in central Monterey and also close to Monterey Bay and Monterey Bay Aquarium.

View more Resorts in Monterey

What's nearby

Monterey Convention Center - 1 min walk - 0.0 miles
Fisherman's Wharf - 3 min walk - 0.2 miles
Cannery Row - 14 min walk - 0.8 miles
Monterey Bay Aquarium - 3 min drive - 1.6 miles
Lovers Point - 5 min drive - 2.5 miles

Getting around

Monterey Station - 9 min drive
Monterey Peninsula Airport (MRY) - 13 min drive

Restaurants

‪Rockfish Harbor Grill - ‬5 min walk
‪Taco Bell - ‬1 min walk
‪Old Fisherman's Grotto - ‬5 min walk
‪Alvarado Street Brewery - ‬3 min walk
‪Dust Bowl Brewing Tap Depot - ‬5 min walk

About this property

Portola Hotel & Spa at Monterey Bay

Pet-friendly resort with 2 restaurants connected to the convention center in Monterey

Guests of Portola Hotel & Spa at Monterey Bay enjoy a full-service spa, an outdoor pool, and a gym. Valet parking is offered for USD 37.17 per night. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa resort include WiFi in public areas, a terrace, and laundry facilities.

Guests can expect WiFi, wired internet, and 42-inch LCD TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other amenities include refrigerators, coffee makers, and free local calls. Housekeeping is available on request.

Recreational amenities at the resort include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include massages.

Languages

English, Spanish

Similar properties

Pool
Hot Tub
Spa
Free airport shuttle

$272 nightly

Jul 17 - Jul 18

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
Available in some public areas: WiFi (USD 9.95 per night)

Parking and transportation

Electric car charging station on site
Height restrictions apply for onsite parking
Secured self parking on site (USD 29.04 per night; includes in/out privileges)
Secured valet parking on site (USD 37.17 per night; includes in/out privileges)
Wheelchair-accessible parking available
Onsite parking options include a garage

Food and drink

Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 8 to 20 for adults and USD 5 to 10 for children
2 bars/lounges
2 restaurants

Restaurants on site

Jacks Monterey
Peter B's Brewpub

Things to do

Bicycle rentals
Full-service spa
Gym
Outdoor pool
Shopping

Family friendly

In-room crib
In-room refrigerator
Laundry facilities
Outdoor pool

Conveniences

24-hour front desk
ATM
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (on request)
Multilingual staff

Outdoors

On the bay
Pool loungers
Terrace

Full-service spa

Couples treatment rooms
Massage

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Grab bar near toilet
Handrails in stairways
Low-height counter and sink
Pool hoist on site
Raised toilet seat
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

7 floors
9 buildings
Banquet hall
Renovated entire property - December 2020
Smoking not allowed

Room amenities

Bedroom

Free crib
Hypo-allergenic bedding
Pillowtop mattress
Premium bedding

Bathroom

Bathrobes
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

42-inch LCD TV with cable channels
Pay movies

Food and drink

Coffee/tea maker
Refrigerator

Air conditioning
Ceiling fan
Connecting rooms available
Desk
Free local calls
Heating
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from February 10 2025 to June 30 2025 (dates subject to change):

One of the bars/lounges
One of the dining venues

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 58.18 per accommodation, per night (maximum USD 150 per stay), plus a deposit of USD 58.18 per night
Food and water bowls are available
Service animals exempt from fees

Children and extra beds

Children 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 58.18 per stay
Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for cooked-to-order breakfast: approximately USD 8 to 20 for adults, and USD 5 to 10 for children
Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
Fee for in-room wired internet: USD 9.95 per 24-hour period (rates may vary)
Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
Secured self parking fee: USD 29.04 per night (in/out privileges)
Secured valet parking fee: USD 37.17 per night (in/out privileges)
Pet deposit: USD 58.18 per night
Pet fee: USD 58.18 per accommodation, per night (maximum USD 150 per stay)
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Rollaway bed fee: USD 58.18 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector and a smoke detector

Check-in: 4 PM
Check-out: noon

The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
Onsite safety features include a carbon monoxide detector and a smoke detector.
Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

The resort can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Pool access available from 7:00 AM to 10:00 PM.
Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
Noise-free rooms can't be guaranteed.
Parking has height restrictions.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Portola

Monterey Bay Portola Hotel

Portola Hotel

Portola Hotel Monterey Bay

Portola Monterey Bay

Portola Hotel And Spa At Monterey Bay

Portola

Portola Hotel Monterey Bay

Portola Hotel Spa at Monterey Bay

Portola & At Monterey Monterey

Portola Hotel Spa at Monterey Bay

Portola Hotel & Spa at Monterey Bay Resort

Portola Hotel & Spa at Monterey Bay Monterey

Portola Hotel & Spa at Monterey Bay Resort Monterey

Frequently asked questions

Is a free cancellation option available at Portola Hotel & Spa at Monterey Bay?

Portola Hotel & Spa at Monterey Bay offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Portola Hotel & Spa at Monterey Bay?

As of Jul 1, 2025, prices found for a 1-night stay for 2 adults at Portola Hotel & Spa at Monterey Bay on Jul 6, 2025 start from $245.52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Portola Hotel & Spa at Monterey Bay?

This resort is situated in Downtown Monterey within a short 17-minute walk of Monterey Bay and also 4 minutes on foot from Fisherman's Wharf. You'll also find Monterey Bay Aquarium and 17-Mile Drive within a short drive.

Is there parking available at Portola Hotel & Spa at Monterey Bay?

Yes, secured valet parking is offered for USD 37.17 per night with in/out privileges. Accessible parking and electric car charging are also available for guests.

Is there a spa available at Portola Hotel & Spa at Monterey Bay?

There is a full-service spa available for guests to enjoy and services include couples treatments and massages.

Does Portola Hotel & Spa at Monterey Bay feature a casino at the property?

No, Portola Hotel & Spa at Monterey Bay doesn't have a casino.

Is there an indoor pool at Portola Hotel & Spa at Monterey Bay?

No, this resort doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

What do couples enjoy most about Portola Hotel & Spa at Monterey Bay?

There are plenty of amenities for couples at this resort, including an outdoor pool, 2 bars, and 2 restaurants.

Are there hot tubs at Portola Hotel & Spa at Monterey Bay?

No, there isn't a spa tub at this resort.

Does Portola Hotel & Spa at Monterey Bay have a restaurant with a breakfast menu?

Yes, Portola Hotel & Spa at Monterey Bay has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge. Please note that the dining venue will be closed between February 10 2025 and June 30 2025 (subject to change).

Does Portola Hotel & Spa at Monterey Bay allow pets to stay for free?

Although they can't stay for free, pets are welcome at Portola Hotel & Spa at Monterey Bay for a fee of USD 58.18 per accommodation, per night. The property also provides food and water bowls. A deposit of USD 58.18 per night is collected.

Are there connecting rooms at Portola Hotel & Spa at Monterey Bay?

Yes, you can book connecting guestrooms at this resort for your group or family vacation.

What is the closest airport to Portola Hotel & Spa at Monterey Bay?

The closest major airport to Portola Hotel & Spa at Monterey Bay is Monterey Peninsula Airport (MRY), which is 3.4 mi away (13 minutes by car). Another top airport is Salinas, CA (SNS-Salinas Municipal), which is located 21.1 mi away (37-minute drive).

Can I book a room with a balcony at Portola Hotel & Spa at Monterey Bay?

Yes, some guestrooms at Portola Hotel & Spa at Monterey Bay offer a furnished patio and may feature harbor views.

Portola Hotel & Spa at Monterey Bay Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Dobie

May 31, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Always enjoy this place. Great location with easy access parking garage and dog friendly.

Stayed 1 night in May 2025

10/10 Excellent

Emi

Traveled with pets

May 31, 2025

Great location

Stayed 1 night in May 2025

10/10 Excellent

Peter

May 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in May 2025

8/10 Good

Eve

Traveled with family

Apr 27, 2025

Liked: Staff & service, amenities, property conditions & facilities

Great location. Right next to old fisherman’s warf/restaurants/ stores. Staff was friendly, nice. No parking available due to downtown traffic/ event. There was vomit in the stairwell to the parking structure from the hotel. Staff was notified but did a poor job cleaning it up.

Stayed 2 nights in Apr 2025

10/10 Excellent

Jessica

Traveled with family

Apr 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Conveniently located to Fisherman's wharf and walking distance to dining and shopping. Beautiful hotel lobby with conveniences of a restaurant, bar and coffee shoppe. Spa, gym and pool on site.

Stayed 1 night in Apr 2025

10/10 Excellent

Zachary

Apr 1, 2025

Stayed 2 nights in Feb 2025

10/10 Excellent

Maria

Apr 1, 2025

Stayed 1 night in Mar 2025

10/10 Excellent

Teresa

Apr 1, 2025

Liked: Cleanliness

Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Traveled with family

Apr 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful hotel, great location, clean rooms and friendly staff. I would stay here again!

Stayed 3 nights in Mar 2025

10/10 Excellent

Hanh

Business traveler, Traveled with family

Apr 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Mar 2025

10/10 Excellent

Ricardo

Apr 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Mar 2025

10/10 Excellent

Lydia

Apr 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

10/10 Excellent

Chris

Mar 31, 2025

Stayed 2 nights in Mar 2025

10/10 Excellent

eleny

Traveled with family and small children, Traveled with partner, Traveled with family

Mar 31, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Place was cute and close to everything. We will stay again!

Stayed 2 nights in Mar 2025

10/10 Excellent

Ma Dolores

Mar 31, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Mar 2025

6/10 Okay

Miguel

Mar 31, 2025

Stayed 1 night in Mar 2025

10/10 Excellent

Rebecca

Traveled with family

Mar 31, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place to stay

Stayed 2 nights in Mar 2025

8/10 Good

Rina

Mar 31, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel!

Stayed 1 night in Mar 2025

8/10 Good

Stanley, San Francisco

Mar 31, 2025

Liked: Cleanliness

Stayed 1 night in Mar 2025

8/10 Good

Steven

Traveled with family

Mar 31, 2025

Liked: Property conditions & facilities, room comfort

Overall Good Stay, but Maid Service Non-Existent

Nice hotel, loved the balcony even though it was a little noisy with the street traffic. Overall great stay for our family, but disappointed with room cleaning service. We were there 3 nights, called at 11 am after night 2 to get the room cleaned and were assured all rooms get cleaned Saturday regardless. However, we came back at 6:30 pm to the room not being cleaned. Called again for service and left to dinner to kill time. Upon coming back after dinner 2 hours later with tired kids, the beds were still not change, with only one set of bed sheets (two sheets only) placed on top of one of the beds.

Stayed 3 nights in Mar 2025