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Portola Hotel & Spa at Monterey Bay

Property class: 4

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Photo gallery for Portola Hotel & Spa at Monterey Bay

Lobby
Creator video
2 restaurants, breakfast served
2 restaurants, breakfast served
Building design

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning

Explore the area

View in a map
Two Portola Plaza, Monterey, CA, 93940
  • Place, Monterey Convention Center
    ‪1 min walk‬
  • Place, Fisherman's Wharf
    ‪3 min walk‬
  • Place, Golden State Theatre
    ‪3 min walk‬
  • Airport, Monterey, CA (MRY-Monterey Peninsula)
    ‪7 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Courtyard)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds (Courtyard)

8.0 out of 10
Very good
(14 reviews)
  • 342 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Courtyard)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Courtyard)

9.4 out of 10
Exceptional
(16 reviews)
  • 342 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Portola Room Two Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Portola Room Two Queen Beds

9.0 out of 10
Wonderful
(272 reviews)
  • 342 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Portola)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Portola)

9.0 out of 10
Wonderful
(136 reviews)
  • 342 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Portola)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Accessible (Portola)

8.2 out of 10
Very good
(14 reviews)
  • 342 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Partial Harbor View)

View from room

Room, 1 King Bed (Partial Harbor View)

8.8 out of 10
Excellent
(34 reviews)
  • 342 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Partial Harbor View)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds (Partial Harbor View)

8.6 out of 10
Excellent
(23 reviews)
  • 342 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Courtyard)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible (Courtyard)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Harbor View (Partial)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Harbor View (Partial)

  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Portola)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible (Portola)

  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Monterey

Located in Downtown Monterey, Portola Hotel & Spa at Monterey Bay is within a 5-minute walk of Fisherman's Wharf and within 15 minutes of other popular attractions like Cannery Row. This 379-room, 4-star resort has 2 restaurants along with conveniences like a full-service spa and an outdoor pool. It's connected to the convention center in central Monterey and also close to Monterey Bay and Monterey Bay Aquarium.
View more Resorts in MontereyOpens in a new window

What's nearby

  • Monterey Convention Center - 1 min walk - 0.1 miles
  • Monterey State Historic Park - 2 min walk - 0.1 miles
  • Fisherman's Wharf - 3 min walk - 0.2 miles
  • Golden State Theatre - 3 min walk - 0.2 miles
  • Cannery Row - 14 min walk - 0.8 miles

Getting around

  • Monterey Station - 9 min drive
  • Monterey Peninsula Airport (MRY) - 13 min drive

Restaurants

  • ‪Alvarado Street Brewery - ‬3 min walk
  • ‪Captain + Stoker - ‬5 min walk
  • ‪Turn 12 - ‬3 min walk
  • ‪Rosine's Restaurant - ‬4 min walk
  • ‪Plumes Coffee House - ‬2 min walk

About this property

Portola Hotel & Spa at Monterey Bay

Guests of Portola Hotel & Spa at Monterey Bay enjoy a full-service spa, an outdoor pool, and a gym. Valet parking is offered for USD 40.65 per night. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa resort include WiFi in public areas, a terrace, and laundry facilities.
Guests can expect WiFi, wired internet, and 42-inch LCD TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other amenities include refrigerators, coffee makers, and free local calls. Housekeeping is available on request.
Recreational amenities at the resort include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include massages.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured self parking on site (USD 29.04 per night; includes in/out privileges)
  • Secured valet parking on site (USD 40.65 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 8 to 20 for adults and USD 5 to 10 for children
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Jacks Monterey
  • Peter B's Brewpub

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • On the bay
  • Pool loungers
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Low-height counter and sink
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • 9 buildings
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 58.18 per accommodation (varies based on length of stay), plus a deposit of USD 58.18 per night
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 58.18 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 20 for adults, and USD 5 to 10 for children
  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Secured self parking fee: USD 29.04 per night (in/out privileges)
  • Secured valet parking fee: USD 40.65 per night (in/out privileges)
  • Pet deposit: USD 58.18 per night
  • Pet fee: USD 58.18 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 58.18 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4 PM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The resort can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Portola
Monterey Bay Portola Hotel
Portola Hotel
Portola Hotel Monterey Bay
Portola Monterey Bay
Portola Hotel And Spa At Monterey Bay
Portola
Portola Hotel Monterey Bay
Portola Hotel Spa at Monterey Bay
Portola & At Monterey Monterey
Portola Hotel Spa at Monterey Bay
Portola Hotel & Spa at Monterey Bay Resort
Portola Hotel & Spa at Monterey Bay Monterey
Portola Hotel & Spa at Monterey Bay Resort Monterey

Frequently asked questions

Is a free cancellation option available at Portola Hotel & Spa at Monterey Bay?

Portola Hotel & Spa at Monterey Bay offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Portola Hotel & Spa at Monterey Bay?

As of Apr 13, 2026, prices found for a 1-night stay for 2 adults at Portola Hotel & Spa at Monterey Bay on Apr 14, 2026 start from $246, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Portola Hotel & Spa at Monterey Bay?

This resort is situated in Downtown Monterey within a short 17-minute walk of Monterey Bay and also 4 minutes on foot from Fisherman's Wharf. You'll also find Monterey Bay Aquarium and Cannery Row within a short drive.

Is there a spa available at Portola Hotel & Spa at Monterey Bay?

There is a full-service spa available for guests to enjoy and services include couples treatments and massages.

Does Portola Hotel & Spa at Monterey Bay feature a casino at the property?

No, Portola Hotel & Spa at Monterey Bay doesn't have a casino.

Is there an indoor pool at Portola Hotel & Spa at Monterey Bay?

No, this resort doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

Does Portola Hotel & Spa at Monterey Bay have a restaurant with a breakfast menu?

Yes, Portola Hotel & Spa at Monterey Bay has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does Portola Hotel & Spa at Monterey Bay allow pets to stay for free?

Although they can't stay for free, pets are welcome at Portola Hotel & Spa at Monterey Bay for a fee of USD 58.18 per accommodation, per night. The property also provides food and water bowls. A deposit of USD 58.18 per night is collected.

What is the closest airport to Portola Hotel & Spa at Monterey Bay?

The closest major airport to Portola Hotel & Spa at Monterey Bay is Monterey Peninsula Airport (MRY), which is 3.4 mi away (13 minutes by car). Another top airport is Salinas, CA (SNS-Salinas Municipal), which is located 21.1 mi away (37-minute drive).

Portola Hotel & Spa at Monterey Bay Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2154 out of 3104 reviews
Rating 8 - Good. 559 out of 3104 reviews
Rating 6 - Okay. 240 out of 3104 reviews
Rating 4 - Poor. 74 out of 3104 reviews
Rating 2 - Terrible. 77 out of 3104 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Cayla

Stayed 1 night in Mar 2026

10/10 Excellent

Kayla

Stayed 2 nights in Feb 2026

4/10 Poor

Suahill

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Mixed Experience Despite Friendly Staff. I selected this hotel for a special mother-daughter trip, as it was our first solo getaway together. I chose the property based on its location and positive reviews, with plans to visit the Monterey Bay Aquarium and enjoy the nearby ice skating rink. Check-in was a highlight of our stay. The front desk associate was genuinely friendly and welcoming, and she went out of her way to make my 5-year-old feel special by giving her a dessert coin, which was a very thoughtful and appreciated gesture. Unfortunately, the remainder of the experience fell short. The room we were assigned was located outside of the main building, requiring us to walk through an exterior area. With a young child and heavy rain, this setup was not ideal and made me feel uneasy being so far from the main hotel. The room itself also had a constant, very loud HVAC-type noise that was noticeable even with the television on. The most disruptive issue occurred at 5:00 a.m. when a fire alarm sounded, abruptly waking us. It was unclear whether this was an emergency or a drill. I contacted the front desk and was told the fire department was onsite and evacuation was not necessary. After the alarm stopped, flashing emergency lights remained visible through the windows, making it difficult to return to sleep. Roughly 20–30 minutes later, an announcement stated it was a false alarm. There was no follow-up or acknowledgment from staff afterward.
Stayed 1 night in Jan 2026

8/10 Good

Patrick

Stayed 1 night in Jan 2026

10/10 Excellent

Grace

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
First time staying and won’t be the last; we enjoyed the amenities and every staff member we met was so nice. I really enjoyed the spa, too. Thank you for a great stay!
Stayed 1 night in Jan 2026

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Beautiful hotel, clean, courteous staff. Conveniently located near the wharf. Will definitely be back again.
Stayed 1 night in Jan 2026

10/10 Excellent

Maria

Stayed 1 night in Dec 2025

10/10 Excellent

Joanna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice staf and clean rooms! Has everything you need. Restaurant, view and nice spa! Really does give you that relaxing feel. Will stay here again, hoepfully not on a rainy day hah.
Stayed 1 night in Dec 2025

10/10 Excellent

Deidra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was near by the Wharf and we were able to walk down to Old Town Monterey and find a great church Monterey.chuch
Stayed 2 nights in Jan 2026

10/10 Excellent

Lety

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room and clean!
Stayed 1 night in Dec 2025

8/10 Good

Tracy

Stayed 2 nights in Jan 2026

8/10 Good

Sarah

Traveled with group
Liked: Cleanliness, staff & service, amenities
Great room, gorgeous views from every angle and close to everything
Stayed 1 night in Jan 2026

10/10 Excellent

Kyuyoung, Monterey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2026

8/10 Good

Nicole

Stayed 1 night in Dec 2025

10/10 Excellent

Travis

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Staff was great. The restaurant in the hotel and the brewery were wonderful. Will stay here again.
Stayed 2 nights in Jan 2026

10/10 Excellent

LouAnne

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
It was an amazing place to stay. Clean, friendly, processional and location was in the middle of all the things we wanted to do and see,
Stayed 2 nights in Jan 2026

10/10 Excellent

Neomi

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My first time in Monterey and I couldn’t have picked a better hotel! Beautiful rooms. Perfectly located downtown. Accesible parking lot walking distance. Walking distance to fisherman’s wharf. A short drive from Cannery Row and the aquarium. Absolutely amazing!
Stayed 1 night in Jan 2026

10/10 Excellent

Joe

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
From desk personnel where A+, room clean and spacious
Stayed 1 night in Jan 2026

10/10 Excellent

John, Santa Clarita

Stayed 2 nights in Jan 2026

10/10 Excellent

Maricela

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Place was beautiful, clean and near shops and things to do.
Lobby area
Main entrance
Stayed 4 nights in Dec 2025

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

6/10 Okay

Nadia, San Jose

Traveled with partner, Traveled with pets
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Check
This restaurant does not allow dogs!
Stayed 2 nights in Jan 2026

10/10 Excellent

Aamer

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very helpful staff
Stayed 1 night in Jan 2026

10/10 Excellent

Savannah G., corona

Liked: Cleanliness, property conditions & facilities
Staff was friendly, hotel was clean
Stayed 2 nights in Dec 2025

8/10 Good

Gail

Traveled with partner
Liked: Amenities
There were some diarrhea or vomit spots on carpets from animals that weren’t readily cleaned up in the hallways. Not appealing in such a lovely facility. Room was very nice as were staff.
Stayed 3 nights in Jan 2026

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