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Portola Hotel & Spa at Monterey Bay

Property class: 4

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Photo gallery for Portola Hotel & Spa at Monterey Bay

A spacious lobby with a modern design, featuring a central seating area with sofas and chairs, surrounded by trees and hanging lights.
Creator video
A modern lounge area with a large fireplace, leather seating, and wooden accents.
A bar area with a long counter, multiple stools, and a variety of bottles and glasses on shelves.
An outdoor seating area with a wooden bench, chairs, and a central fire feature.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning

Explore the area

View in a map
Two Portola Plaza, Monterey, CA, 93940
  • Place, Monterey Convention Center
    ‪1 min walk‬
  • Place, Golden State Theatre
    ‪3 min walk‬
  • Place, Fisherman's Wharf
    ‪3 min walk‬
  • Airport, Monterey, CA (MRY-Monterey Peninsula)
    ‪5 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Courtyard)

A hotel room with two beds, a desk, a chair, a TV, and a view of the outdoors.

Room, 2 Queen Beds (Courtyard)

8.4 out of 10
Very good
(19 reviews)
  • 342 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Courtyard)

A hotel room with a large bed, a desk with two chairs, a window with blinds, and a ceiling fan.

Room, 1 King Bed (Courtyard)

9.6 out of 10
Exceptional
(18 reviews)
  • 342 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Portola Room Two Queen Beds

A hotel room with a bed, a desk with a laptop, a chair, a TV, and a painting on the wall.

Portola Room Two Queen Beds

9.0 out of 10
Wonderful
(331 reviews)
  • 342 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Portola)

A hotel room with a large bed, two armchairs, a small table with fruit, a lamp, and a view through large windows.

Room, 1 King Bed (Portola)

9.0 out of 10
Wonderful
(167 reviews)
  • 342 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Portola)

A hotel room with a bed, a desk with a laptop, a chair, a TV, and a painting on the wall.

Room, 2 Queen Beds, Accessible (Portola)

8.0 out of 10
Very good
(19 reviews)
  • 342 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Partial Harbor View)

A hotel room with a bed, a desk, a chair, a balcony with a view, and a painting on the wall.

Room, 1 King Bed (Partial Harbor View)

8.8 out of 10
Excellent
(41 reviews)
  • 342 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Partial Harbor View)

A hotel room with two beds, a large window with blinds, a ceiling fan, and a small table with a chair.

Room, 2 Queen Beds (Partial Harbor View)

8.6 out of 10
Excellent
(30 reviews)
  • 342 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Courtyard)

A hotel room with a large bed, a desk with two chairs, a window with blinds, and a ceiling fan.

Room, 1 King Bed, Accessible (Courtyard)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Harbor View (Partial)

A hotel room with a bed, desk, laptop, chair, and two armchairs.

Room, 1 King Bed, Accessible, Harbor View (Partial)

  • Harbor view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Portola)

A hotel room with a large bed, two armchairs, a small table with fruit, a lamp, and a view through large windows.

Room, 1 King Bed, Accessible (Portola)

  • Sleeps 3
  • 1 King Bed

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  • Hot tub
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9.6 out of 10, Exceptional, 1,731 reviews
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Total with taxes and fees
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About the neighborhood

Monterey

Located in Downtown Monterey, Portola Hotel & Spa at Monterey Bay is within a 5-minute walk of Fisherman's Wharf and within 15 minutes of other popular attractions like Monterey Bay. This 379-room, 4-star resort has 2 restaurants along with conveniences like a full-service spa and an outdoor pool. It's connected to the convention center in central Monterey and also close to Monterey Bay Aquarium and Cannery Row.
View more Resorts in MontereyOpens in a new window

What's nearby

  • Monterey Convention Center - 1 min walk - 0.1 miles
  • Monterey State Historic Park - 2 min walk - 0.1 miles
  • Golden State Theatre - 3 min walk - 0.2 miles
  • Fisherman's Wharf - 3 min walk - 0.2 miles
  • Monterey Bay - 7 min walk - 0.4 miles

Getting around

  • Monterey Station - 9 min drive
  • Monterey Peninsula Airport (MRY) - 13 min drive

Restaurants

  • ‪Shake's Old Fisherman's Grotto - ‬5 min walk
  • ‪Turn 12 - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Dust Bowl Tap Depot - ‬7 min walk
  • ‪Manasiri’s Crepes and Sandwiches - ‬1 min walk

About this property

Portola Hotel & Spa at Monterey Bay

Guests of Portola Hotel & Spa at Monterey Bay enjoy a full-service spa, an outdoor pool, and a gym. Valet parking is offered for USD 40.65 per night. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa resort include WiFi in public areas, a terrace, and laundry facilities.
Guests can expect WiFi, wired internet, and 42-inch LCD TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other amenities include refrigerators, coffee makers, and free local calls. Housekeeping is available on request.
Recreational amenities at the resort include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include massages.

Similar properties

A courtyard with a fire pit, seating area, and a white wall with a balcony.
Hotel Pacific
Downtown Monterey
  • Hot tub
  • Breakfast included
  • Pet friendly
  • Free WiFi
8.4 out of 10, Very good, 1,922 reviews
$128 nightly
The price is $150
Nov 15 - Nov 16
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured self parking on site (USD 29.04 per night; includes in/out privileges)
  • Secured valet parking on site (USD 40.65 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 8 to 20 for adults and USD 5 to 10 for children
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Jacks Monterey
  • Peter B's Brewpub

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • On the bay
  • Pool loungers
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Low-height counter and sink
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • 9 buildings
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 58.18 per accommodation (varies based on length of stay), plus a deposit of USD 58.18 per night
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 58.18 per stay
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 20 for adults, and USD 5 to 10 for children
  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Secured self parking fee: USD 29.04 per night (in/out privileges)
  • Secured valet parking fee: USD 40.65 per night (in/out privileges)
  • Pet deposit: USD 58.18 per night
  • Pet fee: USD 58.18 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 58.18 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4 PM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The resort can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Portola
Monterey Bay Portola Hotel
Portola Hotel
Portola Hotel Monterey Bay
Portola Monterey Bay
Portola Hotel And Spa At Monterey Bay
Portola
Portola Hotel Monterey Bay
Portola Hotel Spa at Monterey Bay
Portola & At Monterey Monterey
Portola Hotel Spa at Monterey Bay
Portola Hotel & Spa at Monterey Bay Resort
Portola Hotel & Spa at Monterey Bay Monterey
Portola Hotel & Spa at Monterey Bay Resort Monterey

Frequently asked questions

Is a free cancellation option available at Portola Hotel & Spa at Monterey Bay?

Portola Hotel & Spa at Monterey Bay offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Portola Hotel & Spa at Monterey Bay?

As of Oct 27, 2026, prices found for a 1-night stay for 2 adults at Portola Hotel & Spa at Monterey Bay on Nov 2, 2026 start from $252, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Portola Hotel & Spa at Monterey Bay?

This resort is situated in Downtown Monterey within a 10-minute walk of Monterey Bay and Fisherman's Wharf. You'll also find Monterey Bay Aquarium and Cannery Row within a short drive.

Will I be able to park at Portola Hotel & Spa at Monterey Bay?

Yes, valet parking is offered for USD 40.65 per night with in/out privileges and self parking is available for USD 29.04 per night with in/out privileges. An electric car charging station and wheelchair-accessible parking are also available for guests.

Is there a spa available at Portola Hotel & Spa at Monterey Bay?

There is a full-service spa available for guests to enjoy and services include couples treatments and massages.

Does Portola Hotel & Spa at Monterey Bay feature a casino at the property?

No, Portola Hotel & Spa at Monterey Bay doesn't have a casino.

Is there an indoor pool at Portola Hotel & Spa at Monterey Bay?

No, this resort doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

Is Portola Hotel & Spa at Monterey Bay good for couples?

There are plenty of amenities for couples at this resort, including 2 restaurants, an outdoor pool, and a full-service spa.

Does Portola Hotel & Spa at Monterey Bay have a hot tub?

No, there isn't a spa tub at this resort.

Does Portola Hotel & Spa at Monterey Bay have a restaurant with a breakfast menu?

Yes, Portola Hotel & Spa at Monterey Bay has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does Portola Hotel & Spa at Monterey Bay allow pets to stay for free?

Although they can't stay for free, pets are welcome at Portola Hotel & Spa at Monterey Bay for a fee of USD 58.18 per accommodation, per night. The property also provides food and water bowls. A deposit of USD 58.18 per night is collected.

Does Portola Hotel & Spa at Monterey Bay have connecting rooms available?

Yes, this resort has connecting rooms you can book for your group event or vacation.

What is the closest airport to Portola Hotel & Spa at Monterey Bay?

The closest major airport to Portola Hotel & Spa at Monterey Bay is Monterey Peninsula Airport (MRY), which is 3.4 mi away (13 minutes by car). Another top airport is Salinas, CA (SNS-Salinas Municipal), which is located 21.1 mi away (37-minute drive).

Can I book a room with a balcony at Portola Hotel & Spa at Monterey Bay?

Yes, some guestrooms at Portola Hotel & Spa at Monterey Bay offer a furnished patio and may feature harbor views.

Portola Hotel & Spa at Monterey Bay Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2626 out of 3736 reviews
Rating 8 - Good. 662 out of 3736 reviews
Rating 6 - Okay. 271 out of 3736 reviews
Rating 4 - Poor. 93 out of 3736 reviews
Rating 2 - Terrible. 84 out of 3736 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel! We had a great time
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay with an awesome location!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, lovely hotel, nice happy hour at the bar, easy walkable location.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place really enjoyed the stay
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, and family friendly
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a nice stay! The hotel is so beautiful and peaceful,
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms and perfect location!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Perfect location.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Clean rooms, love the pool area and close to so many things in Monterey! Perfect place to stay for a nice little getaway
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay!!!
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay in the heart of Monterey. Room was a bit dated, but excellent property overall! The onsite cafe/bakery was also a plus!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great, the food is always good and the rooms are clean, comfortable, safe and welcoming.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best dog friendly hotel in a great location!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great. The restaurant was amazing as well
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay and being so close to downtown was a big plus.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable room. Had a great time
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the very pet friendly vibes.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a perfect location! Very close distance to Fishermans border, shops, restaurants. Can walk to Cannery Row and easily take trolley as well.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and great location.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Great location.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Location is near everything!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, overall pleasant stay
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place to stay! Would recommend to anyone that wants to stay near Fishermans Warf and the trolly takes you right in front of the aquarium. The staff was so friendly and welcoming. We will definitely be booking again.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and helpful!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff was very friendly and helpful
Stayed 2 nights in May 2026