One King Bed, Non-Smoking, Accessible
from $83
Hilton Garden Inn Mobile West
3.0 out of 5.0
4.2
out of 5
"Good!"
See all 10 reviews
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Recent guest reviews
Hotel had some construction underway on the floor i was staying in and the carpet in the hallway to my room filthy. I left late to go shop and ask the front desk staff to have room service tidy my room but when I returned 3 hours later it haven't been done so needless to say I had towels on the floor, trash in the cans and unmade beds. I did get additional towels but the used ones stayed on the floor.
I was in town for just one night for a family party. The staff really made this hotel experience fantastic. They were super friendly and helpful. My room was immaculately clean. I loved the coffee and seating area in the lobby. It was a great place to meet up and hang out with other family members staying at the hotel. Breakfast was awesome!
Reasonable for a short stay. It was difficult to find. Loved the convenience to malls, shopping and restaurants. Staff was friendly. Room was comfortable. After the first day housekeeping did not clean the bathroom floor or replace the towels. Was told the towels would be replaced but it never happened. I had to contact the front desk to finally get towels delivered to the room.
The staff was great - the room was perfect for my business trip. Would recommend!
The Hilton Garden Inn was excellent. The room and service were very good and the price was unbelievable for the quality. The hotel is very difficult to find - it is on an access road off Interstate 65 and Airport Blvd, however, it is not marked and the road is not on map or GPS. Even the staff member at the desk could not explain how to get there from the main roadway. However, once there the service was excellent.
For $119 per night plus taxes we did not expect hair in towels, bugs in linens, dirty water glasses, dirty spill spots in carpet various places. Pictures are great looking on website but reality is (at least our room) was somewhat shabby. Also, no free breakfast although available in the lobby for $10 -- not very good - overcooked and slow service.
We stayed here because it was close to the airport and the freeway. Great location.
VERY GOOD
Hotel was used as a base for further travel "up Country" to visit with family members. Staff was very friendly and helpful. Menu was limited but most food was fresh and well prepared and presented. Biggest disapointment was that I was advised that my Hilton Honors status would not be honored since I booked through a third party rather than direct. However, I was subsequently informed that a single exception would be made, and I would be credited for my stay, albeit I was unable to take advantage of my perks as a Gold HHonors VIP, during the course of my stay!
the rooms were clean, nicely decorated and the hotel location was perfectly located in between the airport and downtown mobile. the staff was really friendly and accomodating.
Guest reviews for Hilton Garden Inn Mobile West
close to shopping and interstate
Everyone
Hotel had some construction underway on the floor i was staying in and the carpet in the hallway to my room filthy. I left late to go shop and ask the front desk staff to have room service tidy my room but when I returned 3 hours later it haven't been done so needless to say I had towels on the floor, trash in the cans and unmade beds. I did get additional towels but the used ones stayed on the floor.
family reunion
Families
I was in town for just one night for a family party. The staff really made this hotel experience fantastic. They were super friendly and helpful. My room was immaculately clean. I loved the coffee and seating area in the lobby. It was a great place to meet up and hang out with other family members staying at the hotel. Breakfast was awesome!
short visit to mobile!
Families
Reasonable for a short stay. It was difficult to find. Loved the convenience to malls, shopping and restaurants. Staff was friendly. Room was comfortable. After the first day housekeeping did not clean the bathroom floor or replace the towels. Was told the towels would be replaced but it never happened. I had to contact the front desk to finally get towels delivered to the room.
perfect for business
BusinessTravelers
The staff was great - the room was perfect for my business trip. Would recommend!
very nice hotel - just akward to find
Couples
The Hilton Garden Inn was excellent. The room and service were very good and the price was unbelievable for the quality. The hotel is very difficult to find - it is on an access road off Interstate 65 and Airport Blvd, however, it is not marked and the road is not on map or GPS. Even the staff member at the desk could not explain how to get there from the main roadway. However, once there the service was excellent.
shabby for the money
Couples
For $119 per night plus taxes we did not expect hair in towels, bugs in linens, dirty water glasses, dirty spill spots in carpet various places. Pictures are great looking on website but reality is (at least our room) was somewhat shabby. Also, no free breakfast although available in the lobby for $10 -- not very good - overcooked and slow service.
very very nice room. clean!
Families
We stayed here because it was close to the airport and the freeway. Great location.
ill explain
Couples
VERY GOOD
hilton garden inn mobile west
BusinessTravelers
Hotel was used as a base for further travel "up Country" to visit with family members. Staff was very friendly and helpful. Menu was limited but most food was fresh and well prepared and presented. Biggest disapointment was that I was advised that my Hilton Honors status would not be honored since I booked through a third party rather than direct. However, I was subsequently informed that a single exception would be made, and I would be credited for my stay, albeit I was unable to take advantage of my perks as a Gold HHonors VIP, during the course of my stay!
exactly what you need
Couples
the rooms were clean, nicely decorated and the hotel location was perfectly located in between the airport and downtown mobile. the staff was really friendly and accomodating.
