Beds are VERY hard. When I complained to the staff, they seemed like they did not care at all. They admitted that they will be undergoing renovations very soon, hopefully its better after that and way more visible to get into. Otherwise, avoid this hotel. They don't care about you or your comfort.
Convenience to restaurants. A little skeptical about surrounding property conditions
The hotel is very clean, and the personal in the recepcion is bery nice and polute.
It was conveniently close to shopping, gas stations, and the airport.
Call about ac freezing no heat other nice and clean
It was a little difficult to find - the first mapping app did not tell us to follow the "horseshoe" road around, it directed us to the Marriott (I think it was a Marriott). We had a good hamburger in the café.
Staff was polite and accommodating when I requested to switch rooms (1st room I was checked into felt/smelled moldy).
No soap in room. Shampoo had been used. Bar closed
clean, newer hotel, excellent staff.... awesome beds
Staff was very helpful, friendly and interested in providing excellence service.
This hotel was just what we needed; 12 minutes away from the college we were going to. Clean. Open bar. Plenty restaurants. Very nice location.
I found everything about here to be very streamlined and satisfactory. I'm usually tired from traveling and I like how I got to check in and check out of my reservation here without any hassle.
Hotel and accommodations were typical of Holidsy Inn or similar hotel. Front desk staff were friendly and courteous. Rooms were average.
The hotel was great. The staff was very helpful. My children loved the pool. Very close to everything. I would recommend to others.
Second time I have stayed with them. Nice area, I little difficult to find.
I arrived very late at night. The shuttle driver made sure I got my luggage and back to the hotel safely. And the ladies at the front desk were helpful in making sure I was taken care of.
Granddaughter wedding. Awesome service. A continental breakfast would have been fantastic. Overall - excellent
Dauphin Street is a short stroll from Holiday Inn Mobile - Airport, an IHG Hotel, and other popular attractions like University of South Alabama are within a 10-minute drive. This 97-room, 3-star hotel has a restaurant, an indoor pool, and a 24-hour gym.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Cooked-to-order breakfast is offered for a fee each morning from 6 AM to 10 AM.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
Guests staying at Holiday Inn Mobile - Airport, an IHG Hotel enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle during limited hours. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include meeting rooms, conference space, and a business center.
Beds are VERY hard. When I complained to the staff, they seemed like they did not care at all. They admitted that they will be undergoing renovations very soon, hopefully its better after that and way more visible to get into. Otherwise, avoid this hotel. They don't care about you or your comfort.
Convenience to restaurants. A little skeptical about surrounding property conditions
Thank you for your review. We understand and are excited about the changes the city is making in these areas. I know I am pleased with our well lit parking area and security cameras strategically placed.
The hotel is very clean, and the personal in the recepcion is bery nice and polute.
We are so grateful you took the time to review your stay. Please come back and stay whenever your travels bring you back to our great city!
It was conveniently close to shopping, gas stations, and the airport.
Thank you so much for your 5 star review. We really appreciate it. We hope to see you again soon! With True Hospitality!
Thank you! With True Hospitality.
Thank you so much for your 5 STAR Rating. We really do appreciate it.
Call about ac freezing no heat other nice and clean
I would like to apologize for the heat not working properly. It is our job to make sure all guests are happy while staying with us! Please let us know of any issues next time so that we can resolve them! Thanks for staying with us!
It was a little difficult to find - the first mapping app did not tell us to follow the "horseshoe" road around, it directed us to the Marriott (I think it was a Marriott). We had a good hamburger in the café.
I do apologize for the difficult directions, We are pleased that you enjoyed the food in our Kems Restaurant. We appreciate the review!
Thanks for your review!
Staff was polite and accommodating when I requested to switch rooms (1st room I was checked into felt/smelled moldy).
We are glad to be of service to you! We appreciate your review!
I am so sorry once again. Per our conversation beds are one of those "people's perception & preference" And, that this was my first hearing too hard. Some feel their too soft. We have new ownership and have scheduled renovations to start soon. Our team is very excited.