Everything was very clean, nice amenities and easy check-in.
Clean hotel staff are friendly and it is really close to IKEA
Room was clean; Couldn't eat breakfast as we have to leave the hotel before 6am
The room was smaller than expected. King size bed was mushy... The only way to get room cleaned is to place your order before 9AM the morning of. The breakfast was primarily comfort food such as egg omlettes ( I think) one day, scrambled eggs the next two. Medium cooked sausage patties and razor thin bacon was the meat fare.Pancakes (self serve)were the highlight
Check in was quick and easy. However, there was no parking available when we checked in late around 11PM. There was parking by Denny's but the clerk wasn't able to tell us if it was okay to park there or not. We didn't want to get a ticket or anything for parking in the restaurant side if we weren't supposed to. We also got downgraded from a king bed to a double queen room and weren't offered any sort of refund or anything so that sucked. The rooms were just okay. The bed was hard and a little uncomfortable. So overall, nothing special about this hotel. Just a place to sleep.
Comfortable and clean room, nice facility
Nice to walk in and feel like a value guest. I arrived after 8 pm and there was plenty of parking. When I approached the checkin both employees at check in greeted me. Check in was quick friendly and she took the time to explain everything the hotel offers and the times associated. A VERY PLEASANT SURPRISE. The place is clean and smells clean. Breakfast was hot-nice to have waffles again. It is in a great location if you want to go shop at IKEA. Plenty of shopping and food places nearby. PET FRIENDLY!
I will stay there again on my next visit.
Ok service, nothing special. Did not give much detail upon check in about where anything was. Room's air conditioning was ancient and worked very poorly, we had to just open windows. Breakfast had absolutely zero salt and did not have water available which I found odd. Overall decent quality for the price but I would not stay more than a night or two at the most.
Clean and good bed. Breakfast was good too.
All was as expected. Good value!
Nothing
Got one of the King Bed booked the day we needed it, and no issues. Staff was friendly, room was large and clean, and breakfast and dinner was great! Can't complain what so ever!
The staff was so polite and accommodating.
Located in Merriam, Hotel Lotus Kansas City Merriam is within 2 miles (3 km) of sights such as AdventHealth Shawnee Mission and AdventHealth Shawnee Mission. This 3-star hotel welcomes guests with 107 rooms and conveniences like an outdoor pool, an indoor pool, and free in-room WiFi.
Start your day off right with a free buffet breakfast offered each morning.
Guests can expect free WiFi and LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available. Housekeeping is available on request.
Hotel Lotus Kansas City Merriam features an indoor pool, an outdoor pool, and a gym. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include free WiFi in public areas, a spa tub, and a business center.
Dear Laura,Thank you for taking the time to leave us a 5-star rating! We are so pleased to hear that you had a great experience with us. We strive to provide our guests with the best possible service, and we are delighted that you enjoyed your stay with us. We hope to have the opportunity to welcome you back again soon!Sincerely,Hotel Manager
Everything was very clean, nice amenities and easy check-in.
Dear Anna,Thank you for your stay. We are really happy to see your positive feedback with appreciation for the smooth check-in, cleanliness and amenities. These compliments are very much encouraging for our team to raise the service benchmark. We are privileged to have guests like you and invite you to visit us again.Best Regards,Hotel Manager
Clean hotel staff are friendly and it is really close to IKEA
Dear Marshal,Thank you for your kind comments and stay. I'm glad you had a nice experience with us, and I hope you will make us your first choice in our area. Appreciate your feedback on friendly staff, location and cleanliness. We'll be here for you in the future when you need us again. Sincerely, Hotel Manager
Room was clean; Couldn't eat breakfast as we have to leave the hotel before 6am
Hi Sagar, Thank you for taking the time to complete our guest survey. We appreciate your wonderful feedback regarding the clean room. It's always a delight to hear positive experiences from guests like you. Please visit us again soon!
The room was smaller than expected. King size bed was mushy... The only way to get room cleaned is to place your order before 9AM the morning of. The breakfast was primarily comfort food such as egg omlettes ( I think) one day, scrambled eggs the next two. Medium cooked sausage patties and razor thin bacon was the meat fare.Pancakes (self serve)were the highlight
Hi Kenneth, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.
Check in was quick and easy. However, there was no parking available when we checked in late around 11PM. There was parking by Denny's but the clerk wasn't able to tell us if it was okay to park there or not. We didn't want to get a ticket or anything for parking in the restaurant side if we weren't supposed to. We also got downgraded from a king bed to a double queen room and weren't offered any sort of refund or anything so that sucked. The rooms were just okay. The bed was hard and a little uncomfortable. So overall, nothing special about this hotel. Just a place to sleep.
Hi Dan, Thank you for taking the time to share your feedback regarding your experience. We sincerely appreciate your feedback and we will share your feedback with the team for improvements. We value your business and appreciate you choosing us. Hope to have the chance to serve you again on your next visit. We are waiting to welcome you back soon!
Comfortable and clean room, nice facility
Dear Guest, Thank you for sharing your feedback. We are glad to know that you had a nice stay with us and liked our clean room and comfortable bedding. We will always ensure that we keep delighting you with our facilities and services. Our team is looking forward to hosting you again soon!
Hello Andrew,Thank you for the stay and the feedback.We are confident that you had a satisfactory stay looking at the four stars. Please give us your specific comments if any for bettering our services.Guest satisfaction is our priority.Please stay with us again.Sincerely,Hotel Manager
Nice to walk in and feel like a value guest. I arrived after 8 pm and there was plenty of parking. When I approached the checkin both employees at check in greeted me. Check in was quick friendly and she took the time to explain everything the hotel offers and the times associated. A VERY PLEASANT SURPRISE. The place is clean and smells clean. Breakfast was hot-nice to have waffles again. It is in a great location if you want to go shop at IKEA. Plenty of shopping and food places nearby. PET FRIENDLY!
Hello, It’s great to hear that everything was in order, and you liked our services. We are glad that the breakfast was up to your preference. It was a pleasure to host you, and we look forward to having you back many more times in the future.
Dear Juan,Thank you for your 5-star rating of our hotel. We are glad that you enjoyed your stay and that you found our service staff to be pleasant and welcoming. Your comments will motivate us to keep up the good work, and we hope you will visit us again soon!Best Regards, Hotel Manager