The outside was clean. The entrance was clean. The main desk area was very presentable and clean.
Friendly, efficient staff. Spacious room, clean, upscale furnishings. Comfortable bed and pillows. Convenient to downtown Overland Park. Must be a Hyatt rewards member for the “free” breakfast (which was not made clear when I made the reservations). Signing up was easy and the breakfast fare was better than average.
Everything was very good from the check in to the check out
We had a very good stay - clean and inviting place to spend the night. One slight disadvantage was the lack of breakfast for non-members. When we booked the hotel, we didn’t realize that a free breakfast wasn’t included. In the morning the staff kindly offered to sign us up as members, to be eligible for breakfast. But we didn’t have time, so opted out.
Nice Hotel, awesome big room and a great breakfast!
very friendly, helpful staff. good location and good breakfast
In my room: the phone with the icons for wake up call etc. did not work, all similar icons tried gave a busy signal as well. The ac/heat were so loud and clunky it sounded as if a lawnmower was in the room. I had to shut it off to be able to sleep. The clock was 4 hrs ahead of time and I could not figure out how to reset it, so I couldn't set the alarm. The one USB port in the room I used for my laptop, and had to plug my cell phone into the laptop, which worked well until the laptop turned itself off during the night to save power and the alarm I had set on the cell didn't give me my wakeup alarm in the AM. I barely made my appointment. WiFi.? "not available" the whole tow days I was there. The term restaurant was used very lightly to describe what was offered unless you consider a restaurant that serves only 5 items. No vending machines (I needed chocolate anything). The room was fine, comfortable and the TV worked, shower OK, clean. That's about all the positive things I can say. The Hyatt organization needs to spend some bucks at this location. Staff was great.
We stayed for three nights, it was a pleasant experience. Staff were cordial, clean room, clean breakfast area. Overall experience was pleasant, plan to stay in future.
Overall It was a good stay. Staff was very friendly!
The Hyatt Place provided one of my best experiences in a hotel. Our room was clean and equipped with everything we needed. Despite being on the first floor and not far from the kitchen, it was blissfully peaceful. Also, hands down the best free breakfast I've ever had!
I stayed here for a class I was taking for work and was absolutely perfect. Every staff member I encountered was friendly, professional and courteous. My room was very clean and comfortable. I had plenty of peace and quiet to study for my class. The staff was knowledgeable of the area and very helpful when I asked where certain places were. My experience exceeded my expectations. Would absolutely stay here again.
Great hotel, only challenge was the lack of parking and construction noise due to parking lot repaving.
Great place to stay, clean room!! Nice setup, loved the bathroom. :)
Very good hotel especially for the price. Staff.was ver friendly
Pool not open sent to another hotel down the road. But, was sent to the wrong hotel...luckily they were nice and let our kids swim. Plus, road construction in front of hotel horrible. Air conditioning in lobby not working. Have stayed here years ago and it looks like regular maintenance has not been kept up. Rust, lots of it, on bathroom towel racks, mildew in tub, closet door broke and not on track, phone receiver did not work had to use speaker phone to use, carpet net to kitchenette warped and under sink and around a mildew odor. Only positives were large rooms, comfy beds and a very nice breakfast.
Comfy, clean, customer service: all great! Thanks for a fantastic stay!
This is a good location for us to stay while visiting family. The staff is very friendly, the continental breakfast is good.
Within a short walk of Overland Park Convention Center, Hyatt Place Kansas City/Overland Park/Metcalf is within 2 miles (3 km) of Towne Center Plaza. This 134-room, 3-star hotel welcomes guests with free breakfast, free in-room WiFi, and free self parking.
Free buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. You can sip a beverage at the coffee shop/café.
The 134 accommodations feature sitting areas. 42-inch flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. MP3 docks, refrigerators, and coffee makers are other standard amenities.
Guests of Hyatt Place Kansas City/Overland Park/Metcalf enjoy a fitness center, free WiFi in public areas, and conference space. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and express check-in.
The outside was clean. The entrance was clean. The main desk area was very presentable and clean.
Friendly, efficient staff. Spacious room, clean, upscale furnishings. Comfortable bed and pillows. Convenient to downtown Overland Park. Must be a Hyatt rewards member for the “free” breakfast (which was not made clear when I made the reservations). Signing up was easy and the breakfast fare was better than average.
Everything was very good from the check in to the check out
We had a very good stay - clean and inviting place to spend the night. One slight disadvantage was the lack of breakfast for non-members. When we booked the hotel, we didn’t realize that a free breakfast wasn’t included. In the morning the staff kindly offered to sign us up as members, to be eligible for breakfast. But we didn’t have time, so opted out.
Nice Hotel, awesome big room and a great breakfast!
thanks anonymous.....all suite properties are so awesome.....as well, breakfast is getting better!! Hope to see you again.
very friendly, helpful staff. good location and good breakfast
In my room: the phone with the icons for wake up call etc. did not work, all similar icons tried gave a busy signal as well. The ac/heat were so loud and clunky it sounded as if a lawnmower was in the room. I had to shut it off to be able to sleep. The clock was 4 hrs ahead of time and I could not figure out how to reset it, so I couldn't set the alarm. The one USB port in the room I used for my laptop, and had to plug my cell phone into the laptop, which worked well until the laptop turned itself off during the night to save power and the alarm I had set on the cell didn't give me my wakeup alarm in the AM. I barely made my appointment. WiFi.? "not available" the whole tow days I was there. The term restaurant was used very lightly to describe what was offered unless you consider a restaurant that serves only 5 items. No vending machines (I needed chocolate anything). The room was fine, comfortable and the TV worked, shower OK, clean. That's about all the positive things I can say. The Hyatt organization needs to spend some bucks at this location. Staff was great.
Thank you for taking the time out to tell us about your stay. We hope you enjoyed it and will get to see you again soon!