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Hawthorn Suites by Wyndham Overland Park

3.0 out of 5.0

Recent guest reviews

Room was OK, bed was comfy OK for a one night stay.

The floors above us creaked so loud when the people walked around it was impossible to sleep - and they didn't go to bed until after 1AM. The room was nice and big, and it was clean enough. The carpet felt a little grungy but the bathroom was nice and clean.

I think all of level one rooms are mainly for people with pets so beware they have a strong odor which is to be expected as it is a pet friendly hotel. We booked our room on the lower level and found mold in our mini fridge. We asked to be moved and they gave us a 2nd level room. This room was way better. There wasn’t a pet smell and it was mold free. I’m just happy the staff was able to switch us. Breakfast is also pretty great!

This hotel is by far the dirtiest place I’ve stayed at, when going to say something to the front desk staff another door was opened and that room was just as dirty. So we stayed checked in for 2 hours due to the fact I had to find another hotel that would take pets and kids where hungry and did not want to waste time moving from room to room in this dump of a hotel. Now they won’t grant a refund according to Orbitz due to hotel policy. Do yourself a favor and don’t stay at this hotel. you will only waste time and money on this location. Orbitz do your customers a favor and remove this hotel from your website

The towels are small and very scratchy. Someone has carved profanity into the stone cap. The room was freezing cold when I went in and it took a couple of hours before it was comfortable. The breakfast was ok. The bed was ok. Everything is pretty old. I like a latch to lock the door with but they don't have one.

The furniture and finishes are old but the rooms are spacious and comfortable. The rooms are apartments with full kitchen, living, and dining areas. Only basic cable on the tv.

Good experience overall. Front desk staff did a very good job of resolving a key problem swiftly and professionally. Room was comfortable but dated. Very small TV.

This property has obviously been minimally maintained for a long time. The carpet in our room was dingy and had been worn to the point that there was a pucker in it at the foot of the bed. On the bathroom floor in the corner in front of the sink was a small pile of dirt when we arrived and was still there when we left 4 nights later. Same with a half burned cigarette by the railing at the top of the stairs. Being a pet friendly hotel should have tipped us off.

Elevator ceiling grate has rat poison above it, hair in corner of tub, tub handle came off in my hand when I turned on water. Previous occupants' wet swim trunks n underwear left between chair n footstool. Walls scuffed and scratched overall n outside grounds had trash and various debris. Looked like hotel used yo be nice but now rundown n no one even attempted to pick up n clean up

The staff was accommodating, but the hotel was dated. For the price and the studio amenities I would come back again. But I would walk through the room and be sure it was satisfactory before turning in for the night.

Very nice room. Hotel staff was very nice. Had a good stay.

We had a one bedroom suite. The first room we received smelled of smoke. The second just had a damp, musty smell. The pull out sofa did not have sheets that fit it. There were ants in the unit. The shower was a full tub and decent shower head. Towels were not replenished. The queen sized bed is really more of a double. The lobby was too small to accommodate guests as was the club house where the breakfast was served. Sticky floors and super crowded. Ran out of coffee. Sorry expected more.

Dangerous electric outlets in room, very dirty carpet, broken furniture, suspect breakfast food...you get the picture!

Overall, the motel was quite comfortable. Especially commendable was the breakfast - although the breakfast room was crowded, staff was on hand to continually prepare more food (scrambled eggs, sausage, hash browns & etc, along with the standard breakfast bar items). The rooms were comfortable. The one down side was the fitness center. The had 4 aerobic items and a weight bench crammed into a little closet of a room. Of the aerobic equipment, only two pieces were fully functional. One of the broken eliptical machines was still usable but the tension was set on high and you could not adjust it. Also, when I was there, there were no towels, no sanitary wipes and, although there was a water cooler, there were no cups to drink from. Honestly, for a Windham Gardens hotel, I really expected a Fitness Center about twice this size fully stocked and function. Otherwise, the experience was wonderful. If it were not for the Fitness Center, I would certainly return again.

I made a booking error and put in a three night stay verses a two night. It was my fault, no one else. I only wWanted to discuss my options with the manager. No manager, no general manager, only an owner who the front desk lady (she wouldn't give me her name) said was never available.

Room air conditioner barely worked. The carpet in the room was bunching up in several places. The pool and outside lounging area were closed and being completely redone.

It is my first time to stay at this hotel and I feel good with this hotel; nice staffs, clean room and near malls. It is easy to go to other areas. Good price.

The walk to the room was long and in the rain was awkward. The staff was fine but not friendly.

We had to change rooms three times after our first night due to Ants, then after the second night we left after seeing a centipede and our two year old waking up with a bug bite on her face. Further, the rooms were filthy and the workout room had equipment that was broken and unusable.

Cleaning detail in kitchen for stove area and walls needed. Extremely hot water - no cold water from faucets

11400 College Blvd Overland Park KS

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Hawthorn Suites by Wyndham Overland Park is a short stroll from Johnson County Community College and Nerman Museum of Contemporary Art. This 215-room, 3-star hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi. Johnson County Community College Carlsen Center and Corporate Woods are also nearby.


Dining

Free hot/cold buffet breakfast is served each morning from 6 AM to 9 AM.


Rooms

Hawthorn Suites by Wyndham Overland Park's 215 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls, ironing boards, and desks.


Property features

At Hawthorn Suites by Wyndham Overland Park, guests enjoy an outdoor pool, a fitness center, and a spa tub. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include free WiFi in public areas, 4 meeting rooms, and conference space.

Room options

Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Suite, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 4

Room, 1 Queen Bed, Accessible, Non Smoking

Queen 1 | Sleeps 2

Suite, 1 Queen Bed, Non Smoking (Upgraded)

Queen 1 | Sleeps 2

Guest reviews for Hawthorn Suites by Wyndham Overland Park

Everyone (44) Business (20) Couples (50) Family (41) Other (15) Friends (7)
3
Everyone

Room was OK, bed was comfy OK for a one night stay.

By , from DSM on May 18, 2018

1

clean enough but creaky floors!!

Everyone

The floors above us creaked so loud when the people walked around it was impossible to sleep - and they didn't go to bed until after 1AM. The room was nice and big, and it was clean enough. The carpet felt a little grungy but the bathroom was nice and clean.

By on May 17, 2018

3
Everyone

I think all of level one rooms are mainly for people with pets so beware they have a strong odor which is to be expected as it is a pet friendly hotel. We booked our room on the lower level and found mold in our mini fridge. We asked to be moved and they gave us a 2nd level room. This room was way better. There wasn’t a pet smell and it was mold free. I’m just happy the staff was able to switch us. Breakfast is also pretty great!

By on May 11, 2018

Review comment responded on May 11, 2018

Thank you for staying with us! We are relieved that we are to get you a satisfactory room. We are glad you enjoyed the breakfast as well. Please come see us again!

1
Everyone

This hotel is by far the dirtiest place I’ve stayed at, when going to say something to the front desk staff another door was opened and that room was just as dirty. So we stayed checked in for 2 hours due to the fact I had to find another hotel that would take pets and kids where hungry and did not want to waste time moving from room to room in this dump of a hotel. Now they won’t grant a refund according to Orbitz due to hotel policy. Do yourself a favor and don’t stay at this hotel. you will only waste time and money on this location. Orbitz do your customers a favor and remove this hotel from your website

By , from Omaha NE on Apr 24, 2018

Review comment responded on Apr 26, 2018

We apologize for the low quality of your stay. We apologize for dropping the ball on your stay. We are listening to the concerns you have brought forth. We strive to do better everyday. We hope you come see us in the future.

2

not terrible

Everyone

The towels are small and very scratchy. Someone has carved profanity into the stone cap. The room was freezing cold when I went in and it took a couple of hours before it was comfortable. The breakfast was ok. The bed was ok. Everything is pretty old. I like a latch to lock the door with but they don't have one.

By , from Overland park on Feb 23, 2018

Review comment responded on Feb 26, 2018

Thank you for your feedback. Y We did not meet your expectations and for that we apologize. We strive every day to improve. We will address your comments to become better. We do hope to see you again in the future to give us another chance.

4
Everyone

The furniture and finishes are old but the rooms are spacious and comfortable. The rooms are apartments with full kitchen, living, and dining areas. Only basic cable on the tv.

By on Dec 12, 2017

Review comment responded on Dec 12, 2017

Thank you for your four star review. We are glad you found the room to be comfortable. Please come see us again.

4
Everyone

Good experience overall. Front desk staff did a very good job of resolving a key problem swiftly and professionally. Room was comfortable but dated. Very small TV.

By on Oct 20, 2017

Review comment responded on Oct 23, 2017

Thank you for your honest review. We apologize for the room key issue. I am glad we were able to solve it. We hope to see you again!

2

not worthy of wyndham name

Everyone

This property has obviously been minimally maintained for a long time. The carpet in our room was dingy and had been worn to the point that there was a pucker in it at the foot of the bed. On the bathroom floor in the corner in front of the sink was a small pile of dirt when we arrived and was still there when we left 4 nights later. Same with a half burned cigarette by the railing at the top of the stairs. Being a pet friendly hotel should have tipped us off.

By , from Chucago on Sep 5, 2017

Review comment responded on Sep 21, 2017

We appreciate your stay with us. We are going through a renovation process and we will also communicate with our housekeeping staff for better cleaning expectations. We do like to apologize for any inconvenience during your stay.

3

looks like it used to be nice but now run down

Everyone

Elevator ceiling grate has rat poison above it, hair in corner of tub, tub handle came off in my hand when I turned on water. Previous occupants' wet swim trunks n underwear left between chair n footstool. Walls scuffed and scratched overall n outside grounds had trash and various debris. Looked like hotel used yo be nice but now rundown n no one even attempted to pick up n clean up

By , from manchester tn on Aug 25, 2017

Review comment responded on Sep 21, 2017

We appreciate your review and our staff strives daily to make sure that our guests enjoy a pleasant stay. We did communicate with our housekeeping and maintenance department take care of all the items that you listed in your comment. We do like to apologize for any inconvenience during your stay. We hope to see you back again soon!

3

good for the price.

Everyone

The staff was accommodating, but the hotel was dated. For the price and the studio amenities I would come back again. But I would walk through the room and be sure it was satisfactory before turning in for the night.

By on Aug 22, 2017

Review comment responded on Sep 21, 2017

We appreciate your review and our staff strives daily to make sure that our guests enjoy a pleasant stay. We are going through a renovation phase, We do like to apologize for any inconvenience during your stay. We hope to see you back again soon!