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Hawthorn Suites by Wyndham Overland Park

3.0 out of 5.0

Recent guest reviews

Very nice room. Hotel staff was very nice. Had a good stay.

We had a one bedroom suite. The first room we received smelled of smoke. The second just had a damp, musty smell. The pull out sofa did not have sheets that fit it. There were ants in the unit. The shower was a full tub and decent shower head. Towels were not replenished. The queen sized bed is really more of a double. The lobby was too small to accommodate guests as was the club house where the breakfast was served. Sticky floors and super crowded. Ran out of coffee. Sorry expected more.

Dangerous electric outlets in room, very dirty carpet, broken furniture, suspect breakfast food...you get the picture!

Overall, the motel was quite comfortable. Especially commendable was the breakfast - although the breakfast room was crowded, staff was on hand to continually prepare more food (scrambled eggs, sausage, hash browns & etc, along with the standard breakfast bar items). The rooms were comfortable. The one down side was the fitness center. The had 4 aerobic items and a weight bench crammed into a little closet of a room. Of the aerobic equipment, only two pieces were fully functional. One of the broken eliptical machines was still usable but the tension was set on high and you could not adjust it. Also, when I was there, there were no towels, no sanitary wipes and, although there was a water cooler, there were no cups to drink from. Honestly, for a Windham Gardens hotel, I really expected a Fitness Center about twice this size fully stocked and function. Otherwise, the experience was wonderful. If it were not for the Fitness Center, I would certainly return again.

I made a booking error and put in a three night stay verses a two night. It was my fault, no one else. I only wWanted to discuss my options with the manager. No manager, no general manager, only an owner who the front desk lady (she wouldn't give me her name) said was never available.

Room air conditioner barely worked. The carpet in the room was bunching up in several places. The pool and outside lounging area were closed and being completely redone.

It is my first time to stay at this hotel and I feel good with this hotel; nice staffs, clean room and near malls. It is easy to go to other areas. Good price.

The walk to the room was long and in the rain was awkward. The staff was fine but not friendly.

We had to change rooms three times after our first night due to Ants, then after the second night we left after seeing a centipede and our two year old waking up with a bug bite on her face. Further, the rooms were filthy and the workout room had equipment that was broken and unusable.

Cleaning detail in kitchen for stove area and walls needed. Extremely hot water - no cold water from faucets

bed was good room OK could use up dating and paint

Services were acceptable re. check-in staff and breakfast team. Housekeeping staff pleasant, but couldn't handle English language. Rooms were warm but heater/fan system quite loud. Had anticipate swimming pool and hot tub would be indoors for February use, not so - outdoors only! We found the facility needed significant repairs including: hole smashed into closet door of suite, 2 lamps that didn't work (no pull cords to operate them), carpets pulled up creating tripping hazards, outdoor stairs slanted and unstable, missing pillows, shower didn't work (only got 1/4th of flow through shower head) and sidewalk concrete tipped up at curb for tripping. Overall, we definitely would not suggest this facility to anyone.

I chose the hotel because of my past experience staying here. The accomodations are excellent and the staff is very friendly. I'd like to thank a front desk team member named Dawn. She was very helpful and friendly.

Beautiful room. Parking wasn't great but the room was huge. Breakfast was good. Wifi speed was ok.

Great stay. I would stay here again. Clean, quick response times, great seculuded location. Nice HUGE tub. Great amenities

Very nice, excellent eye appeal, clean large rooms, quiet.

I try to stay at locations that have the full suite along with a full kitchen. This hotel has that but when I booked the room with a king suite I found out after calling the hotel that it did not come with a full kitchen. I had to pay for an upgraded room that only had a queen. The staff is friendly and no complaints there. The room whoever was dated. The fireplace did not work. I did not bother the staff with trying to get them to fix it. The kitchen has enough plates, bowls, cups, and silverware but the cooking pots were lacking. The room did not come with a large enough pot to boil pasta. When I ask, I was told that they only provided what was currently in the room. Even though the room came with a large strainer. The dishwasher did not have any supplies for it to be used nor did it look like it was installed properly. I'm not sure I would have used it with the way it looked. I was looking for a full suite alternative for this area to book when I am in town. Next time I look, I will be looking at other locations and bypass this location.

Very good no complaints. Clean room. Front desk even called to ask me if everything was good and if I needed anything and I asked for late check-out and they said no problem will 2 be ok? Very good experience will be back.

Very nice hotel. Comfortable room. Great breakfast. Nice location that's fairly quiet. And there's easy access to major roads in the area. The internet was a bit sketchy to get hooked up, though. The parking could be at a premium, especially if you have a large vehicle and/or a trailer. And the shower, though large, had something going on with the hot water -- sometimes barely warm, then scalding. I just had to wait and adjust to get the temp right. All that being said, I would stay there again. Overall a pleasant stay and great value!

LOVE THE WALK IN CLOSET. THE ROOM WAS VERY REASONABLE

11400 College Blvd Overland Park KS

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Hawthorn Suites by Wyndham Overland Park is a short stroll from Johnson County Community College and Nerman Museum of Contemporary Art. This 215-room, 3-star hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi. Johnson County Community College Carlsen Center and Corporate Woods are also nearby.


Dining

Free hot/cold buffet breakfast is included with your stay and awaits you each morning from 6 AM to 9 AM. For a nice break, mingle with other guests at the free manager's reception.


Rooms

Hawthorn Suites by Wyndham Overland Park's 215 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls, ironing boards, and desks.


Property features

At Hawthorn Suites by Wyndham Overland Park, guests enjoy an outdoor pool, a fitness center, and a spa tub. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include free WiFi in public areas, 4 meeting rooms, and conference space.

Room options

Standard Room, 2 Double Beds

Full 2 | Sleeps 4

1 Queen Bed Suite

Queen 1 | Sleeps 4

Standard Room, 1 Queen Bed Accessible Room

Queen 1 | Sleeps 2

Suite, 1 King Bed, Non Smoking, Kitchen

King 1 | Sleeps 2

Guest reviews for Hawthorn Suites by Wyndham Overland Park

Everyone (34) Business (20) Couples (50) Family (41) Other (15) Friends (7)
4

enjoyable

Everyone

Very nice room. Hotel staff was very nice. Had a good stay.

By on Jul 15, 2017

Review comment responded on Jul 19, 2017

Dear Valued Guest, Thank you for your kind comments. I’m so pleased that you like our hotel. When you need us in the future, we’re sure to be here for you with another great experience.

2

it was just ok

Families

We had a one bedroom suite. The first room we received smelled of smoke. The second just had a damp, musty smell. The pull out sofa did not have sheets that fit it. There were ants in the unit. The shower was a full tub and decent shower head. Towels were not replenished. The queen sized bed is really more of a double. The lobby was too small to accommodate guests as was the club house where the breakfast was served. Sticky floors and super crowded. Ran out of coffee. Sorry expected more.

By , from St. Louis on Jul 10, 2017

2

a dirty disgrace!

Everyone

Dangerous electric outlets in room, very dirty carpet, broken furniture, suspect breakfast food...you get the picture!

By , from Chicago on Jun 29, 2017

Review comment responded on Jul 3, 2017

Dear Vern, Thank you for your feedback. My deepest apologies that you had an unpleasant experience during your stay and for any way we fell short of your expectations. We’re involved in a process of continuous evaluation and improvement. We look forward to having you with us again.

4

a wonderful stay, except for the fitness center

Everyone

Overall, the motel was quite comfortable. Especially commendable was the breakfast - although the breakfast room was crowded, staff was on hand to continually prepare more food (scrambled eggs, sausage, hash browns & etc, along with the standard breakfast bar items). The rooms were comfortable. The one down side was the fitness center. The had 4 aerobic items and a weight bench crammed into a little closet of a room. Of the aerobic equipment, only two pieces were fully functional. One of the broken eliptical machines was still usable but the tension was set on high and you could not adjust it. Also, when I was there, there were no towels, no sanitary wipes and, although there was a water cooler, there were no cups to drink from. Honestly, for a Windham Gardens hotel, I really expected a Fitness Center about twice this size fully stocked and function. Otherwise, the experience was wonderful. If it were not for the Fitness Center, I would certainly return again.

By on Jun 5, 2017

2

disappointing

Everyone

I made a booking error and put in a three night stay verses a two night. It was my fault, no one else. I only wWanted to discuss my options with the manager. No manager, no general manager, only an owner who the front desk lady (she wouldn't give me her name) said was never available.

By on May 28, 2017

3

misleading amenities.

Everyone

Room air conditioner barely worked. The carpet in the room was bunching up in several places. The pool and outside lounging area were closed and being completely redone.

By on May 16, 2017

4

nice hotel and close to oak park mall

Everyone

It is my first time to stay at this hotel and I feel good with this hotel; nice staffs, clean room and near malls. It is easy to go to other areas. Good price.

By , from Thailand on May 12, 2017

3

the room was fine but getting to it was awkward.

Couples

The walk to the room was long and in the rain was awkward. The staff was fine but not friendly.

By , from TN on May 1, 2017

1

bugs everywhere

Everyone
Walls of the room Centipede in the 3rd room Ants everywhere

We had to change rooms three times after our first night due to Ants, then after the second night we left after seeing a centipede and our two year old waking up with a bug bite on her face. Further, the rooms were filthy and the workout room had equipment that was broken and unusable.

By , from R on Apr 19, 2017

4

water temp extremely hot...

Everyone

Cleaning detail in kitchen for stove area and walls needed. Extremely hot water - no cold water from faucets

By on Apr 11, 2017