Nice hotel with tidy, updated rooms. Staff was accommodating to a late check-in. Continental breakfast was pretty meager, but appreciated that there was some food offered.
The kitchenette is nice and the room is generally clean.
The receptionist is not friendly and deal with no respect. As example, I called the receptionist about 7:40am asking for shower’s towel, she told me sorry the laundry currently is closed and I do not have the key to give you any towels. She hadn’t the basic of the hospitality customer service.
Managed like an extended stay - meaning people in the hotel are a bit sketchy and front desk personnel show no engagement or care for customers. Sheets were dirty, frayed, and old. Shower door came off. Nothing in any of the cupboards, even though it has a mini kitchen. Walls are paper thin, and people are always arguing and making noise. Won't stay there again.
Our room wasn't cleaned very well. There was a plate of food left in the microwave, the bathroom floor was dirty, and the shower doors were covered in water spots. At 3am i was woken up from the room next door, by what sounded like kids laughing and yelling. It went on for at least an hour. Other than these things, the hotel was nice.
The recliner was broken & unusable. Shower shelf broken off & burn holes in bed spread. I have stayed here b4 & seems to the place has taken a beating.
Paid extra for a large King bed room, room wasnt available so were shoved into a 2 queen room, refused to give a discount. Water wouldnt drain in the tub, paper thin walls, and there was a pube on my pillow!
Thin walls. Could hear everyone thumping down the hallway and could hear the tv of the neighboring rooms through the walls. No kitchen items to actually use your kitchenette. Other extended stays have provided these items. No coffee maker in the room. (Community coffee machine in lobby worked 2 of 3 days I stayed) Bed was comfortable, room was large, big tv with options to add a chrome cast or other device to steam from your phone. Hotel is in a safe location with good restaurants close by.
The place was a filthy dump. Carpets were very dirty, elevator was dirty. There was no morning breakfast, as indicated on the original listing. The staff were rude and there were other customers using the place to “charge hourly rates”. Avoid this place at all costs!!
Walls are a little thin but the space and staff are fantastic and make up for any structural inconveniences.
the syringe i found on the top shelf, thought it was a pen with a orange cap at first
You get what you pay for! Almost lowest rate in town and room wasn't cleaned fully. The lady behind the desk was nice. Hair left on clean towels. Never moved the nightstand or swept under beds... take my advice and Look for another hotel.
Our room was dirty it smelt like cigarette and weed there was nothing I. The vending machines no breakfast people yelling
Dont stay here if you plan on having friends or family drop by. They wont let them in.
The room was nice, however they "lost" all my shower supplies. Pretty sure the house keeping stole it but that really ruined the whole experience.
Coratel Inn & Suites by Jasper Inver Grove Heights places you within a 15-minute drive of popular attractions such as Mall of America and Mississippi River. This 77-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.
Free continental breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM. Order from room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/cafe, and mingle with other guests at the free daily manager's reception.
55-inch Smart TVs come with cable channels and video-game consoles, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include kitchenettes, dining areas, and sitting areas.
Renovated in 2020, Coratel Inn & Suites by Jasper Inver Grove Heights offers a gym, free WiFi in public areas, and a 24-hour business center. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and tours or tickets. Additional amenities include coffee/tea in a common area, a computer station, and free newspapers.
Nice hotel with tidy, updated rooms. Staff was accommodating to a late check-in. Continental breakfast was pretty meager, but appreciated that there was some food offered.
The kitchenette is nice and the room is generally clean.
Dear Guest, Thank you for taking the time to share your feedback with us. We are very happy to see you had a great stay. It would be our pleasure to welcome you back again soon.
The receptionist is not friendly and deal with no respect. As example, I called the receptionist about 7:40am asking for shower’s towel, she told me sorry the laundry currently is closed and I do not have the key to give you any towels. She hadn’t the basic of the hospitality customer service.
Dear Guest, Thanks for bringing this to our attention! We will consider your feedback for future development and growth& we make sure to meet your requirements on your next visit.
Managed like an extended stay - meaning people in the hotel are a bit sketchy and front desk personnel show no engagement or care for customers. Sheets were dirty, frayed, and old. Shower door came off. Nothing in any of the cupboards, even though it has a mini kitchen. Walls are paper thin, and people are always arguing and making noise. Won't stay there again.
Dear Guest, Please accept our apologies for your experience with the Front Desk. I will definitely share your comments with the team. I have alerted our maintenance and front desk teams to the importance of your concerns and that we can correct this for future stays.
Our room wasn't cleaned very well. There was a plate of food left in the microwave, the bathroom floor was dirty, and the shower doors were covered in water spots. At 3am i was woken up from the room next door, by what sounded like kids laughing and yelling. It went on for at least an hour. Other than these things, the hotel was nice.
Dear Guest, We do apologize about the issue you experienced with the Room and are looking into this. I have alerted our maintenance and housekeeping teams to the importance of your concerns and that we can correct this for future stays.
The recliner was broken & unusable. Shower shelf broken off & burn holes in bed spread. I have stayed here b4 & seems to the place has taken a beating.
Dear Guest, Apologies for not meeting your expectations with the room. I have alerted our maintenance and housekeeping teams to the importance of your concerns and that we can correct this for future stays.
Paid extra for a large King bed room, room wasnt available so were shoved into a 2 queen room, refused to give a discount. Water wouldnt drain in the tub, paper thin walls, and there was a pube on my pillow!
Dear Guest, We definitely appreciate your feedback, and will certainly look at all ways we might improve to provide you with an even better experience during your next visit. Thank you for choosing to stay with us!
Thin walls. Could hear everyone thumping down the hallway and could hear the tv of the neighboring rooms through the walls. No kitchen items to actually use your kitchenette. Other extended stays have provided these items. No coffee maker in the room. (Community coffee machine in lobby worked 2 of 3 days I stayed) Bed was comfortable, room was large, big tv with options to add a chrome cast or other device to steam from your phone. Hotel is in a safe location with good restaurants close by.
Dear Guest, Thank you so much for your recent stay with us and thank you for providing us with your sincere feedback. I am really sorry to hear that several things went wrong throughout your stay. Your feedback is really important for us and therefore a detailed investigation is being carried based on your feedback. Furthermore, your concerns have been passed on to our Management team in order for us to improve our guest experience.
The place was a filthy dump. Carpets were very dirty, elevator was dirty. There was no morning breakfast, as indicated on the original listing. The staff were rude and there were other customers using the place to “charge hourly rates”. Avoid this place at all costs!!
Dear Guest, Thank you for the rating! We sincerely apologize that we did not accomplish this during your stay with us. Thank you.
Dear Guest, Thank you for taking the time to share your feedback with us. We are happy to see you had a great stay. We look forward to welcoming you back the next time you are in the area.