The decor was GREAT! We really enjoyed all of the special little details, the premium soaps/shampoo/lotion, and the kind staff.
The decor was unique. Many portions were evident that it was a refurbished property from the comforters to the tile work on the floors. The attached eatery...DO NOT eat anything more than the pizza.
Very disappointed I honestly do not know how this is a 3 1/2 star hotel. I would say it’s more like a one star 1 1/2 star. When we first pulled up so the hotel I knew it was not gonna be good. The outside is very run down and sketchy looking. I kept my mind open when we walked into the hotel. The lobby is updated as far as Decor. But all it is is lipstick on a pig. It is a rundown hotel with trendy Decor. The girl at the desk was very rude and unfriendly. The first room we got we were immediately hit with a very strong cigarette smell and the room was very rundown. So I went back downstairs to tell the girl that the room smelled. I asked for a different room-she was put off by that but did give me another room. The next room we went to you smelled like mildew and wet dog-the room was on clean. I went back downstairs and told her and she gave me my third room. Thankfully this room did not have a smell but was also very run down. Upon going downstairs to get my other key card I took the elevator only to see someone prying it open to get out of it. Needless to say this experience did not start off well. I told the desk clerk and she seemed unfazed by the fact that a guest had to pry themselves out of the elevator. I will never stay at this hotel ever again. I know this probably sounds like I’m a total diva but I travel so much and I’ve stayed in so many different hotels that you come to expect a level of cleanliness and comfort and this hotel does not meet the standards.
Loved the decor! The bed was very comfortable. The room was pretty clean. The lotion/shampoo/conditioner/body wash smelt amazing. The outside of the hotel could use an upgrade, however.
The train came through around 2 am and blew their horn non stop for 10-15 min. The hotel has been updated, but they could still stand to update it more. We checked in around 7pm, and there was a bag of trash by my room door. It was still there when we left for the airport around 5am. Kind of gross.
Stay was great. Hotel staff was wonderful. Family used shuttle service for wedding reception and the driver was super nice.
Very cool vibe. Friendly and informative staff. Highly recommended.
Clean room Friendly staff Quiet yet easy access Good breakfast
What a great choice in hotels! Cool theme, clean, comfortable room. All staff courteous and friendly. Definitely recommend.
Hotel was close to home and convenient as we were remodeling our bathroom and needed “facilities “ for a few days during that time. Room was spacious. Hotel was accommodating about our service dog also. Would definitely stay there again.
The free breakfast was good. The room was comfortable. Check-in was courteous and quick.
Good visit, not a lot to do around hotel. Would go back.
Room was nice and clean and interestingly decorated.
We were treated great the whole staff was helpful made the stay nice
Nice hotel located close to downtown St. Paul Rooms were very nice
Didn't know what to expect and found the staff very friendly and the hotel amenities were excellent. This is our new hotel to stay at when we're in the cities!
EnVision Hotel St. Paul South, Ascend Hotel Collection places you within a 15-minute drive of popular attractions such as Xcel Energy Center and Mall of America. This 3.5-star hotel has 84 guestrooms and offers an indoor pool, free in-room WiFi, and free self parking.
Free buffet breakfast is included with your stay and awaits you each morning from 6:00 AM to 9:00 AM. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with room service.
EnVision Hotel St. Paul South, Ascend Hotel Collection's 84 rooms provide refrigerators, coffee makers, and free newspapers. Guests can expect to find free WiFi and TVs with cable channels. Bathrooms have hair dryers and free toiletries. Free local calls, free bottled water, and ironing boards are also available.
At enVision Hotel St. Paul South, Ascend Hotel Collection, guests enjoy an indoor pool, a health club, and free WiFi in public areas. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with luggage storage and dry cleaning/laundry. Additional amenities include conference space, a business center, and coffee/tea in a common area.
The decor was GREAT! We really enjoyed all of the special little details, the premium soaps/shampoo/lotion, and the kind staff.
The decor was unique. Many portions were evident that it was a refurbished property from the comforters to the tile work on the floors. The attached eatery...DO NOT eat anything more than the pizza.
Very disappointed I honestly do not know how this is a 3 1/2 star hotel. I would say it’s more like a one star 1 1/2 star. When we first pulled up so the hotel I knew it was not gonna be good. The outside is very run down and sketchy looking. I kept my mind open when we walked into the hotel. The lobby is updated as far as Decor. But all it is is lipstick on a pig. It is a rundown hotel with trendy Decor. The girl at the desk was very rude and unfriendly. The first room we got we were immediately hit with a very strong cigarette smell and the room was very rundown. So I went back downstairs to tell the girl that the room smelled. I asked for a different room-she was put off by that but did give me another room. The next room we went to you smelled like mildew and wet dog-the room was on clean. I went back downstairs and told her and she gave me my third room. Thankfully this room did not have a smell but was also very run down. Upon going downstairs to get my other key card I took the elevator only to see someone prying it open to get out of it. Needless to say this experience did not start off well. I told the desk clerk and she seemed unfazed by the fact that a guest had to pry themselves out of the elevator. I will never stay at this hotel ever again. I know this probably sounds like I’m a total diva but I travel so much and I’ve stayed in so many different hotels that you come to expect a level of cleanliness and comfort and this hotel does not meet the standards.
Loved the decor! The bed was very comfortable. The room was pretty clean. The lotion/shampoo/conditioner/body wash smelt amazing. The outside of the hotel could use an upgrade, however.
The train came through around 2 am and blew their horn non stop for 10-15 min. The hotel has been updated, but they could still stand to update it more. We checked in around 7pm, and there was a bag of trash by my room door. It was still there when we left for the airport around 5am. Kind of gross.
Stay was great. Hotel staff was wonderful. Family used shuttle service for wedding reception and the driver was super nice.
Greetings, Thank you for taking the time to write us your feedback. We are glad you had a good stay and that our staff members made an impact on you.
Thank you for your review, we greatly appreciate the feedback. Thank you for staying with us and we hope to see you again soon!