The description is not accurate. The shuttle service is not included. The staff seemed very rigid and did not willingly help us make transportation arrangements.
Great location by the outlet mall. Nice, new motel-great place to stay.
Clean very welcoming pool was open food was nothing special lot of guests not wearing mask
comfortable bed with soft pillows,spacious room with near full size fridge.
Everything was perfect. I had i good time the mall and the outlets are really close
When we checked in, we were given a room that did not have two beds, then we were given a room which belonged to someone else! We walked into the room and all their stuff was there. Once we finally got into a room, the room was dirty. Hairs in the shower, dirty bathroom floor, dirty dishes hung like they were clean. The towels were stained. The next morning we asked for our room to be cleaned. They came in and made the bed and did not clean the floors or shower. Overall a very poor experience.
Wonderful accommodating staff! Convenient location.
The amenities were great, our room was wonderful and the beds were clean and comfortable. Overall our stay was great. Although we did have one issue. The included breakfast was great for the rest of my family, but it had literally nothing gluten free or dairy free, so I was unable to eat. This was unlike any Hilton I’ve ever stayed at. Normally the staff has something to offer, even fresh fruit or a cereal, but none of that was available. Even when we brought it to the staffs attention, there was nothing done. We chose this hotel (and paid more) for the breakfast - and for that we feel that we did not get our money’s worth. Beware, the pics of the breakfast options do not match what is really provided.
I am still waiting for a refund. Would you like to see the copy of the email stating the issue of refund was to be sent 07/11/19?
The location is great for shopping . Awesome breajfast
Perfect for our family. We would definitely use Home2Suites again.
Brand new hotel. Rooms are very large with a full kitchen.
Home2 Suites Eagan Minneapolis places you next to Twin Cities Premium Outlets and within a mile (2 km) of Fort Snelling State Park. This 119-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.
Free continental breakfast is served each morning from 6:00 AM to 9:00 AM.
The 119 air-conditioned rooms feature kitchens with refrigerators, microwaves, and dishwashers. 43-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Sofa beds, coffee makers, and safes are also standard. Weekly housekeeping is available.
Built in 2018, the brand new Home2 Suites Eagan Minneapolis offers an indoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a business center, and coffee/tea in a common area.
The description is not accurate. The shuttle service is not included. The staff seemed very rigid and did not willingly help us make transportation arrangements.
Thank you for your review! We look forward to seeing you again soon!
Great location by the outlet mall. Nice, new motel-great place to stay.
Thank you for your review! We look forward to seeing you again soon!
Clean very welcoming pool was open food was nothing special lot of guests not wearing mask
Thank you for your review! We look forward to seeing you again soon!
comfortable bed with soft pillows,spacious room with near full size fridge.
Thank you for your review! We look forward to seeing you again soon!
Thank you for your review! We look forward to seeing you again soon!
Thank you for your review! We look forward to seeing you again soon!
Everything was perfect. I had i good time the mall and the outlets are really close
Thanks for staying with us!
When we checked in, we were given a room that did not have two beds, then we were given a room which belonged to someone else! We walked into the room and all their stuff was there. Once we finally got into a room, the room was dirty. Hairs in the shower, dirty bathroom floor, dirty dishes hung like they were clean. The towels were stained. The next morning we asked for our room to be cleaned. They came in and made the bed and did not clean the floors or shower. Overall a very poor experience.
Thank you for taking the time to let us know about your experience.
Thanks for staying with us!
Thank you for your feedback. Due to covid-19 we are not currently running our shuttle and I apologize if this wasn't properly communicated. I would welcome the opportunity to discuss any issues from your stay with us. We look forward to seeing you again soon and hopefully we can earn those extra stars!