I stayed one night everything was good
Woman at check-in seemed very disinterested and inconvenienced that we interrupted her texting. Room was old, fixtures worn. Noted dried ketchup (I hope it was ketchup) on various surfaces in the room. But it was late, bedding was clean, mattress/frame passed flip test so we stayed. About 1:00am the guest next door decided to have a screaming verbal argument that sounded like it was I our room. Called the front desk. Said they’d call the room. 30 minutes later called again as nothing had changed. Finally after an hour hotel staff must have finally reached them as things quieted down. Morning came too soon after the middle of the night adventure and went down to the breakfast at 7:30a to watered down coffee, a waffle machine that left them raw in the middle even after double cook time and dry muffins. Decided to cut our losses and checked out. At check out the desk worker thanked us for letting him know about breakfast but suggested we should have called the police on the room disturbance. As a guest it’s not my responsibility to deal with other guests screaming at 1:30a. Live and learn, you get what you pay for. It’s a cheap stay but not worth it even at the low price.
Their rooms are very clean, comfortable and the staff are very friendly.
The breakfast items were stale. Not a good selection for it starting at 6:30 am. We were down there by 6:35am and there wasn’t much to offer.
Worst breakfast options ever. Fresh fruit was apples. There were waffles and Cheerios, bread for toast. No bagels, peanut butter was dry. Yogurt in fridge, no eggs, no gluten free options.
The two ladies who helped us check in were excellent ... so helpful. Rooms were nice and very clean. The continental breakfast was pretty sparse. Very limited choices and not much quantity of each choice. If the breakfast would have been better we would have given a higher rating.
They tried hard, but is getting rundown
Positive - Cleanliness, friendly staff. Negative - Replacements needed for old toilet seat cover, bath tub, more lights needed in the room.
So we paid for 2 queen beds. When we got there they were booked and only had a 1 queen bed room. We had to take it. Then when we get up to our room. It was dirty! Never cleaned from the previous guest. They were going to send someone to clean right away but that took a hour before they clean the room. We had to leave...not going to relax after a long drive in a dirty room.
The television in the room did not work and was never fixed while there. Couldn’t move to another room since they were sold out. They need to have a person on call to fix things.
One of two of our rooms that was being checked into was an occupied room when walked into the whole floor smelt of weed. People were very loud and up and down the halls ALL night long! TV’s did not work. Over all a terrible stay!
They had a window with a seating area thats cute and a lot of mirrors
The staff were friendly and the hotel seemed clean, however we had painful bed bug bites the morning after our stay.
Folks were pretty noisy in the halls until after midnight, and the walls were pretty thin. I think there was a leak from the shower stall in the floor above us because you can see the crack in the ceiling that had been repaired.
It was okay By the road, very loud. Could hear everything, hard to sleep. Not easy to get to. Bottle caps layimg on floor in room. Had a hot shower with good water pressure.
Very out dated rooms, 2 bath towels that were ready worn out and old, poor lighting in the rooms, great water pressure however not the hottest water though! Was not able to get a receipt when we checked out! 😩
Friendly staff and registration
Very friendly staff. Very affordable. Even had coffee and small breakfast items in safe manner ...too many other hotels using covid as excuse to cancel all amenities.
Microtel Inn & Suites by Wyndham Eagan/St Paul is located within a few miles (5 km) of TCO Performance Center and Fort Snelling State Park. This 79-room hotel welcomes guests with free breakfast and conveniences like a 24-hour gym and free in-room WiFi.
Free continental breakfast is included with your stay and awaits you each morning from 6 AM to 9:30 AM.
TVs come with cable channels, and free WiFi keeps guests connected. Free local calls, ironing boards, and desks are also standard. Housekeeping is available on request.
Guests of Microtel Inn & Suites by Wyndham Eagan/St Paul enjoy features like a 24-hour gym, free WiFi in public areas, and laundry facilities. Free parking is included with your stay. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a water dispenser, a vending machine, and a TV in a common area.
I stayed one night everything was good
Woman at check-in seemed very disinterested and inconvenienced that we interrupted her texting. Room was old, fixtures worn. Noted dried ketchup (I hope it was ketchup) on various surfaces in the room. But it was late, bedding was clean, mattress/frame passed flip test so we stayed. About 1:00am the guest next door decided to have a screaming verbal argument that sounded like it was I our room. Called the front desk. Said they’d call the room. 30 minutes later called again as nothing had changed. Finally after an hour hotel staff must have finally reached them as things quieted down. Morning came too soon after the middle of the night adventure and went down to the breakfast at 7:30a to watered down coffee, a waffle machine that left them raw in the middle even after double cook time and dry muffins. Decided to cut our losses and checked out. At check out the desk worker thanked us for letting him know about breakfast but suggested we should have called the police on the room disturbance. As a guest it’s not my responsibility to deal with other guests screaming at 1:30a. Live and learn, you get what you pay for. It’s a cheap stay but not worth it even at the low price.
Their rooms are very clean, comfortable and the staff are very friendly.
The breakfast items were stale. Not a good selection for it starting at 6:30 am. We were down there by 6:35am and there wasn’t much to offer.
Dear Ella,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Eagan/St Paul. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you felt that some of our breakfast items were stale. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Sophia
Worst breakfast options ever. Fresh fruit was apples. There were waffles and Cheerios, bread for toast. No bagels, peanut butter was dry. Yogurt in fridge, no eggs, no gluten free options.
Dear Mary,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Eagan/St Paul. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you felt the breakfast options weren't appealing. We try our best to offer a variety of items. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Sophia
The two ladies who helped us check in were excellent ... so helpful. Rooms were nice and very clean. The continental breakfast was pretty sparse. Very limited choices and not much quantity of each choice. If the breakfast would have been better we would have given a higher rating.
They tried hard, but is getting rundown
Thank you for letting us know how we did.
Positive - Cleanliness, friendly staff. Negative - Replacements needed for old toilet seat cover, bath tub, more lights needed in the room.
So we paid for 2 queen beds. When we got there they were booked and only had a 1 queen bed room. We had to take it. Then when we get up to our room. It was dirty! Never cleaned from the previous guest. They were going to send someone to clean right away but that took a hour before they clean the room. We had to leave...not going to relax after a long drive in a dirty room.
Good evening Janet,I sincerely apologize for mistake made with your reservation. We will investigate what has happened and ensure this does not happen again. I will share this feedback with our staff so that we can improve in our operations to help improve.I hope you give us another try in the future
Dear Elibeth,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Eagan/St Paul. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Chad SchuhmacherGeneral ManagerMicrotel, Eagan