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Recent guest reviews

I will never stay here and I will not recommend it. st

Lots of shady people. Staff smells like marihuana, filthy rooms, with bad spots in carpet. Check in took 45 minutes with Mr.K. He is super slow and favors the shady people.No towels or toilet paper in room. Asked shady people for $50 deposit and us for $100 CASH!!! Totally random. No breakfast or breakfast substitution as advertised. Serena(Selena) and her mom really nice!

My overall impression of the property was out-dated and very unclean. The carpet was filthy to the point I would not walk on it without shoes. There were no pillowcases on the pillows. I did not check in until around 11:30 pm. Had it been any earlier, I would not have stayed even one night. When I explained to the front desk that I was not happy with the conditions she responded “yeah, it’s this place”. They would not refund my second night and only offered to move me to another room. I ate the expense and made a reservation at another hotel. I realize any hotel can have issues in one way or another, but the overall lack of cleanliness at this place was horrific.

Check in took over an hour room was not fully stocked had garbage on the side of the refrigerator some lights didn’t work....when I was waiting for check in I wanted to cancel because of how long it was taking for the person in front of me but I booked same day and knew that I would not be able to recover funds will not stay there again and also will not book same day anymore because I am trapped if the property is not satisfactory

Close to the airport, which was convenient for those who are traveling.

Price was good for the hotel swimming pool with jacuzzi and breakfast and perfect location I went to Minnesota because I sold my apartment and stay on this hotel and it work perfect location was great close to everything I visit mall of America at 6 min went to dance at 10 minutes visit the casino 20 min.

There was no signage around the property of the name. Upon entering the lobby, I had to ask if this was indeed the Norwood . Front desk staff upon check in was not present for at least 15 mins. When she did come to the desk, she seemed annoyed. Upon check out, the employee appeared to be severely hungover or still drunk/high. He could not speak loudly enough to hear and just mumbled. The outside doors around the sides of the building were not secured. We felt somewhat unsafe that anybody could just enter the side doors.

Very nice for this affordable price and location in every way!!!!

Nice spacious room and mini kitchen. Kids loved the pool and hot tub. There was nothing to complain about. It was a great location with a great staff. Will be staying there again in the near future

Upon arrival, our room had stains on the floor and smelled like it had been smoked in for years but someone made a poor attempt at covering it up with a air freshener.

Everything was great staff was friendly..andi will b back in nobember

pillows were smelling very bad.. hotel is old.. breakfast not good

Ok... room could have been cleaner. Comfortable bed

First off, the Hotel staff seem agitated when my family of four first arrived. I used the kill them with kindness attitude and then they seemed to come around. 1) The key to the room did not work. We had to go get another key from the front desk. This was very inconvenient, because our room was way on the other side of the hotel. 2.) They did not have a coffee maker in our room as stated on the web site. We called down to the front desk to see if they could get us one. The lady said there isn’t anymore left and she could not locate one. 3.) The continental breakfast was horrible. Eggs were cold and no sausage or breakfast meat. The coffee seem stale and they only had 8 ounce paper cups to pour it in. 4.) The hallway were my room was at smelled like straight up marijuana. 5.) They did not give us any bed sheets for the let out bed couch. We called to complain and they bought us a sheet and thin blanket that would not fit the bed. My wife and I had to go to the near by Target to buy some. Very disappointed. I definitely will not recommend.

Nice location, room was not very clean. Nice staff. Needs some better housekeeping and some updates. Decent quality for price

Nice stay at the Quality Inn. Bed was comfy and staff friendly.

Rahncliff Ct Eagan MN

Hotel highlights

  • Free buffet breakfast on weekdays
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Norwood Inn & Suites Eagan is located 2.4 mi (3.9 km) from Twin Cities Premium Outlets and within a 10-minute drive of Mall of America. This 120-room hotel has free breakfast along with conveniences like an indoor pool and a 24-hour fitness center.


Dining

Start your day off right with a free buffet breakfast, served on weekdays from 6:00 AM to 9:00 AM. Order from room service to satisfy your hunger without leaving your room.


Rooms

Norwood Inn & Suites Eagan's 120 soundproofed rooms provide microwaves, refrigerators, and ovens. 32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms have hair dryers, bidets, and toothbrushes and toothpaste. Other amenities include coffee makers, free local calls, and fans.


Property features

Guests staying at Norwood Inn & Suites Eagan enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Other amenities at this family-friendly hotel include a 24-hour business center, a computer station, and an arcade/game room.

Room options

Luxury Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Deluxe Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 5

Suite, 1 King Bed, Non Smoking, Jetted Tub (Jacuzzi)

1 King Bed | Sleeps 3

Comfort Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 5

Guest reviews for Norwood Inn & Suites Eagan

Everyone (28) Couples (3) Family (8) Other (1)
1
Partner Couples

I will never stay here and I will not recommend it. st

By on Feb 16, 2021

Review comment responded on Feb 17, 2021

Dear Guest, We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know

3
Everyone

By on Jan 16, 2021

Review comment responded on Jan 27, 2021

Dear Guest, Thank you for your review. We are happy to hear that you enjoyed the hotel overall. Thank you for staying with us!

1
Family with small children Family

Lots of shady people. Staff smells like marihuana, filthy rooms, with bad spots in carpet. Check in took 45 minutes with Mr.K. He is super slow and favors the shady people.No towels or toilet paper in room. Asked shady people for $50 deposit and us for $100 CASH!!! Totally random. No breakfast or breakfast substitution as advertised. Serena(Selena) and her mom really nice!

By on Jan 11, 2021

Review comment responded on Jan 12, 2021

Dear Guest, Thank you for the rating! We sincerely apologize that we did not accomplish this during your stay with us. Thank you.

1
Everyone

By on Sep 16, 2020

Review comment responded on Sep 17, 2020

Dear Guest, Thank you for your rating. Have a nice day.

1
Family

My overall impression of the property was out-dated and very unclean. The carpet was filthy to the point I would not walk on it without shoes. There were no pillowcases on the pillows. I did not check in until around 11:30 pm. Had it been any earlier, I would not have stayed even one night. When I explained to the front desk that I was not happy with the conditions she responded “yeah, it’s this place”. They would not refund my second night and only offered to move me to another room. I ate the expense and made a reservation at another hotel. I realize any hotel can have issues in one way or another, but the overall lack of cleanliness at this place was horrific.

By on Jun 7, 2020

Review comment responded on Jun 8, 2020

Thank you for taking the time to share your feedback with us regarding your most recent stay. I have taken note of your valuable comments and will share with our Team. We thank you for your candid feedback, and hope that you will choose to stay with us should you visit the area again.

2
Partner Couples

Check in took over an hour room was not fully stocked had garbage on the side of the refrigerator some lights didn’t work....when I was waiting for check in I wanted to cancel because of how long it was taking for the person in front of me but I booked same day and knew that I would not be able to recover funds will not stay there again and also will not book same day anymore because I am trapped if the property is not satisfactory

By , from Eagan MN on Apr 7, 2020

Review comment responded on Apr 9, 2020

Dear Ace! Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of Norwood inn & Suites Hotels, I would like to apologize for failing to exceed your expectations regarding the concerns you have shared with us. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2
Everyone

Close to the airport, which was convenient for those who are traveling.

By , from Birmingham, AL on Apr 7, 2020

Review comment responded on Apr 9, 2020

Dear Guest! Thank you for being a loyal guest and for taking the time to give us your kind remarks. We know you have many choices when choosing a hotel and we thank you for choosing ours. May your future travels be safe and bring you back to us soon.

5
Business Business

Price was good for the hotel swimming pool with jacuzzi and breakfast and perfect location I went to Minnesota because I sold my apartment and stay on this hotel and it work perfect location was great close to everything I visit mall of America at 6 min went to dance at 10 minutes visit the casino 20 min.

By on Feb 3, 2020

Review comment responded on Mar 20, 2020

Dear Guest, WOW, thank you for your wonderful comments. We are happy you had a great stay and are excited to hear that you will be coming back. May your future travels be safe and bring you back to us soon.

3
Family Family

There was no signage around the property of the name. Upon entering the lobby, I had to ask if this was indeed the Norwood . Front desk staff upon check in was not present for at least 15 mins. When she did come to the desk, she seemed annoyed. Upon check out, the employee appeared to be severely hungover or still drunk/high. He could not speak loudly enough to hear and just mumbled. The outside doors around the sides of the building were not secured. We felt somewhat unsafe that anybody could just enter the side doors.

By on Dec 3, 2019

5
Everyone

Very nice for this affordable price and location in every way!!!!

By on Oct 29, 2019

Norwood Inn & Suites Eagan

1950 Rahncliff Ct, Eagan, MN 55122
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