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DoubleTree by Hilton London - Docklands Riverside

4.0 star property
Riverfront hotel with bars and a fitness center

Choose dates to view prices

Photo gallery for DoubleTree by Hilton London - Docklands Riverside

City view
Property preview
Breakfast, lunch, dinner served; international cuisine
Junior Suite, 1 King Bed, Balcony, River View | In-room safe, desk, laptop workspace, iron/ironing board
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
265 Rotherhithe Street, London, England, SE16 5HW
  • Place, O2 Arena
    ‪5 min drive‬
  • Place, Tower of London
    ‪6 min drive‬
  • Place, ExCeL Exhibition Centre
    ‪7 min drive‬
  • Airport, London (LCY-London City)
    ‪11 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Balcony, River View

Junior Suite, 1 King Bed, Balcony, River View | In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed, Balcony, River View

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Double Beds (Deluxe)

Family Room, 2 Double Beds (Deluxe) | In-room safe, desk, laptop workspace, iron/ironing board

Family Room, 2 Double Beds (Deluxe)

8.8 out of 10
Excellent
(26 reviews)
  • 355 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Family Room

In-room safe, desk, laptop workspace, iron/ironing board

Family Room

8.0 out of 10
Very good
(7 reviews)
  • 390 sq ft
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

7.6 out of 10
Good
(20 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | Living area | 47-inch Smart TV with premium channels, TV

Suite

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed

8.4 out of 10
Very good
(21 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Double Bed

9.0 out of 10
Wonderful
(14 reviews)
  • 280 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area | 47-inch Smart TV with premium channels, TV

Suite, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 289 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

View from room

Deluxe Room, 1 Queen Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for One-Bedroom King Suite

In-room safe, desk, laptop workspace, iron/ironing board

One-Bedroom King Suite

  • Sleeps 3

View all photos for Deluxe Queen Room

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Queen Room

  • Sleeps 2

View all photos for Deluxe King Room

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe King Room

  • Sleeps 2

View all photos for Two Bedroom Queen Room

In-room safe, desk, laptop workspace, iron/ironing board

Two Bedroom Queen Room

  • Sleeps 5

View all photos for Double Guest Room

In-room safe, desk, laptop workspace, iron/ironing board

Double Guest Room

  • Sleeps 1

View all photos for King Guest Room

In-room safe, desk, laptop workspace, iron/ironing board

King Guest Room

  • Sleeps 2

View all photos for Queen Guest Room

In-room safe, desk, laptop workspace, iron/ironing board

Queen Guest Room

  • Sleeps 2

View all photos for Twin Guest Room

In-room safe, desk, laptop workspace, iron/ironing board

Twin Guest Room

  • Sleeps 2

View all photos for King Junior Suite with River View

In-room safe, desk, laptop workspace, iron/ironing board

King Junior Suite with River View

  • Sleeps 3

View all photos for Two Bedroom Suite with Balcony And River View

In-room safe, desk, laptop workspace, iron/ironing board

Two Bedroom Suite with Balcony And River View

  • Sleeps 4

View all photos for Two Double Family Deluxe Room

In-room safe, desk, laptop workspace, iron/ironing board

Two Double Family Deluxe Room

  • Sleeps 5

View all photos for King One Bedroom Executive Suite

In-room safe, desk, laptop workspace, iron/ironing board

King One Bedroom Executive Suite

  • Sleeps 2

View all photos for Twin Hilton Guest Room

Twin Hilton Guest Room | In-room safe, desk, laptop workspace, iron/ironing board

Twin Hilton Guest Room

9.4 out of 10
Exceptional
(6 reviews)
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

London

Located in Southwark, DoubleTree by Hilton London - Docklands Riverside is within a few miles (5 km) of popular sights such as Tower of London and Royal Observatory. This 378-room, 4-star hotel has a restaurant and 2 bars/lounges, along with a gym.

What's nearby

  • O2 Arena - 7 min drive - 2.1 miles
  • Tower of London - 11 min drive - 2.3 miles
  • ExCeL Exhibition Centre - 11 min drive - 3.3 miles
  • St. Paul's Cathedral - 15 min drive - 3.5 miles
  • London Eye - 19 min drive - 4.1 miles

Getting around

  • Surrey Quays Station - 5 min drive
  • Rotherhithe Overground Station - 20 min walk
  • London City Airport (LCY) - 32 min drive

Restaurants

  • ‪Royal China - ‬10 min walk
  • ‪The Grapes - ‬18 min walk
  • ‪Cafe Brera - ‬10 min walk
  • ‪The Ship York - ‬11 min walk
  • ‪Barn Kiosk - ‬7 min walk

About this property

DoubleTree by Hilton London - Docklands Riverside

Riverfront hotel with bars and a fitness center
Guests of DoubleTree by Hilton London - Docklands Riverside enjoy a gym, free WiFi in public areas, and conference space. If you drive, self parking is GBP 20 per night, and there's also a free ferry terminal shuttle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and tours or tickets. Additional amenities include coffee/tea in a common area, a computer station, and a library.
47-inch Smart TVs offer entertainment. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, coffee makers, and laptop-compatible safes. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Lobby
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  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 1,004 reviews
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Nov 8 - Nov 9
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free ferry terminal shuttle
  • Self parking on site (GBP 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21.95 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Columbia
  • Columbia Bar
  • Urban Beach

Things to do

  • Gym
  • Library
  • Stereo
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • 9,322 square feet of conference space
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1991
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch smart TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 21.95 per person
  • Self parking fee: GBP 20 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton London Docklands
Hilton London Docklands Riverside
Hilton Riverside Hotel London Docklands
Hilton Riverside London Docklands
London Docklands Hilton
London Docklands Riverside
London Docklands Riverside Hilton
DoubleTree Hilton London Docklands Riverside Hotel
DoubleTree Hilton Docklands Riverside Hotel
DoubleTree Hilton London Docklands Riverside
DoubleTree Hilton Docklands Riverside
DoubleTree by Hilton London - Docklands Riverside Hotel
DoubleTree by Hilton London - Docklands Riverside London
DoubleTree by Hilton London - Docklands Riverside Hotel London

Frequently asked questions

Is free cancellation available at DoubleTree by Hilton London - Docklands Riverside?

DoubleTree by Hilton London - Docklands Riverside offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at DoubleTree by Hilton London - Docklands Riverside?

As of Nov 1, 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton London - Docklands Riverside on Nov 9, 2025 start from $154.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to DoubleTree by Hilton London - Docklands Riverside?

This hotel is situated in Southwark, close to O2 Arena, Tower Bridge, and Tower of London. You'll also find The Shard and London Bridge within a short drive.

Will I be able to park at DoubleTree by Hilton London - Docklands Riverside?

Yes, parking is offered for GBP 20 per night. Accessible parking is also available for guests.

Does DoubleTree by Hilton London - Docklands Riverside include a casino on the premises?

No, DoubleTree by Hilton London - Docklands Riverside doesn't have a casino.

Is there an indoor pool at DoubleTree by Hilton London - Docklands Riverside?

No, there is no indoor pool at this hotel.

Is DoubleTree by Hilton London - Docklands Riverside a good place to stay for couples?

Amenities that appeal to couples at this riverfront hotel include around-the-clock room service and a smart TV in each guestroom with some featuring river views.

Does DoubleTree by Hilton London - Docklands Riverside have a hot tub?

No, there isn't a spa tub at this hotel.

Does DoubleTree by Hilton London - Docklands Riverside feature a restaurant that includes a breakfast menu?

Yes, DoubleTree by Hilton London - Docklands Riverside serves buffet breakfast for a surcharge each morning at Columbia.

Does DoubleTree by Hilton London - Docklands Riverside allow pets to stay free of charge?

No, pets aren't allowed at DoubleTree by Hilton London - Docklands Riverside though service animals are welcome.

Does DoubleTree by Hilton London - Docklands Riverside have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to DoubleTree by Hilton London - Docklands Riverside?

The closest major airport to DoubleTree by Hilton London - Docklands Riverside is London City Airport (LCY), which is 8.7 mi away (32 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 22 mi away (67-minute drive).

Are there rooms with balconies that I can book at DoubleTree by Hilton London - Docklands Riverside?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy river or city views.

Does DoubleTree by Hilton London - Docklands Riverside host weddings?

Take advantage of the wedding venue at DoubleTree by Hilton London - Docklands Riverside if you plan to say "I do" during your trip.

DoubleTree by Hilton London - Docklands Riverside Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 524 out of 1004 reviews
Rating 8 - Good. 276 out of 1004 reviews
Rating 6 - Okay. 111 out of 1004 reviews
Rating 4 - Poor. 52 out of 1004 reviews
Rating 2 - Terrible. 41 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

esosa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Overall, hotel was grest. We were welcome withbthe traditional lovely cookies. It was welcoming to see theyd given my family two roo.s as oposed to the two double beds in a room, which I was online. Their boat taxi to the other side of the canary wharf was great to have. Only minus is their bath was so tiny that one adult size person could almost not fit in without your body touching either the wall of bath curtain
Stayed 1 night in Jul 2025

2/10 Terrible

Navindranauth

Stayed 7 nights in Jul 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Been before this time just as good. The staff are lovely nothing is too much trouble ,friendly with a smile. No problem with rooms so clean helpful if you want something. So nice by the River Thames lovely at night.Its quiet nice for a break. Bus stop is outside not far from Station.Free water boat to go across river ,It’s so nice with balcony on top floor.
Stayed 3 nights in Jul 2025

10/10 Excellent

vishnu

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Jasmine

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Our stay was extremely disappointing. We were placed in a room with a dumpster view, constant noise late into the night due to being close to the dumpster, and a dangerous bathroom floor drop that caused multiple trips and stubbed toes. The TV didn’t work, the security chain was broken, and we never received the fridge we requested. All of this was brought to the attention of the front desk staff. A loud party/event ran until close to midnight and staff did nothing when we complained. No heads up was given about the noise and no accommodation was made to help address it. Also, free breakfast was advertised on their own website, but we were denied it due to booking through Expedia, something that was a not clear. This hotel felt uncomfortable, poorly managed, and deceptive. We do not recommend it. Not to mention it’s 1.5 hours away from Heathrow and getting anywhere into the city centre is a nightmare given the location.
The 2 inch drop to the bathroom which was very dangerous and poorly designed
Our dumpster view with clanking and yelling all through the night
Stayed 2 nights in Jul 2025

10/10 Excellent

Wayne

Stayed 1 night in Jun 2025

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was phenomenal!
Stayed 3 nights in Jul 2025

10/10 Excellent

Shiraaz

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views of the River Thames and Canary Wharf and the property had a great ambiance about it
Stayed 1 night in Jul 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Stayed for one night following first visit in Feb. Room upgraded to Junior Suite with beautiful view of River Thames Staff fantastic across hotel and food grea
Stayed 1 night in Jul 2025

10/10 Excellent

Balendu, Brooklyn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location
Stayed 6 nights in Jul 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really amazing stay.. the staff were so professional and personable. We will be returning at some point and have recommended to family and friends.
Stayed 2 nights in Jul 2025

10/10 Excellent

Wesley

Given the
Stayed 5 nights in Jul 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Krzysztofa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic breakfast, service and boat taxi
Stayed 1 night in Jun 2025

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely would stay again!

Great hotel, amazing staff and in good location far enough away to feel your out of the city but close enough that your not. We had a small issue with the lift but the team sorted this for us professionally and efficiently. Would highly recommend, it was our wedding anniversary and the team did everything to make it special.
Stayed 2 nights in Jul 2025

10/10 Excellent

graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service

Very nice service , polite and efficient. Had a water problem and negotiated a discount without issue.
Stayed 1 night in Jul 2025

8/10 Good

Cheryl, Gainesville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We took the C10 bus to our destination or transferred to the underground to go everywhere! Walked up the street to the Barn for breakfast, walked down the street for dinner at the Blacksmith’s Arms pub. Rooms were nice, quiet and had air conditioning!
Stayed 8 nights in Jun 2025

10/10 Excellent

Kelsey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was stunning and the free uber boat service is brilliant
Stayed 2 nights in Jun 2025

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, great hotel - brilliant service.

Small mix up with our room and the staff were incredible, we were offered a choice of rooms and complimentary tokens for the inconvenience. The hotel its self is in an incredible location with a complimentary ferry service over to Canary Warf. Staff, Hotel and everything was incredible. From the moment we parked until the moment we left truly fantastic :)
Stayed 1 night in Jun 2025

10/10 Excellent

JAMES

Traveled with partner
Liked: Staff & service, amenities
1st time staying at the DoubleTree Riverside the aircon unit was very noisy earplugs needed
Stayed 1 night in Jun 2025

6/10 Okay

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed at the hotel for 1 night, since I would not be able to make a train back home after a concert. The person on check in was polite enough. However, I was unpleasantly surprised to be asked for a £50 deposit. I had no forewarning of this. The staff mentioned something about it being held in case of damage. I have stayed at higher end places and have NEVER been asked for this, so I was taken aback. I didn't have time to argue though since I needed to travel to my concert. I didn't have time for breakfast so I cannot comment on the dining facilities or bar. The inclusive boat ferry pass is useful, but it could use some later hours for the weekend, since after midnight if you miss the last ferry you may be faced with having to navigate a fair walk from Canada Water. The shower was lovely. The bed was incredibly comfy. The fast wireless phone charger was great. However, the room seemed oddly arranged. The fast charger was fixed to the desk far from the bed. There was not a night stand, meaning I had to walk to the other side of the room when I woke up to turn my alarm off. Not an easy feat for someone who wears glasses. I am not sure if the inconveniences are enough to tell people to stay away. But I would hesitate to stay there again.
Stayed 1 night in Jun 2025

6/10 Okay

Carolyn

Nice hotel tricky to get to.

Hotel a little tricky to get to initially have to use ferry from other side of Thames Easy check in Very quiet at night which was good Lovely view from bar at night but expensive
Stayed 3 nights in Jun 2025

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