Hotel Ocean, an Ascend Hotel Collection Member3.5 out of 5.0
Recent guest reviews
Clean & Nice room and great location AT the Beach We stayed in room 300 and 302 they have the best ocean View and hot tub Verry helpful Staff in reception And Nice Coffee station in the lobby Can really recomended the parking garage around the courner 1dollar/hour or 20 for 24h
Waited 15 minutes to check in because the receptionist was on the phone. Was able to check in to the room early. The room was right on the street and despite double glazed windows, because one was broken it did not close properly and the sound of the music from the restaurant below was constant. Asked if I could move rooms and was told no other rooms were available, which was not credible because it was 2pm and I walked past a bunch of other vacant rooms being cleaned with their doors open. Bed not comfy either, and no coffee/tea maker. Still, it was nice to be able to see the ocean, and the WiFi was fast enough. DO NOT under any circumstances go to the restaurant / bar attached to the hotel - it is a scam, check the Yelp reviews (Il Giordano), they are ripping off tourists left right and center. Sometimes the tourists call the police when they get their check, $60 for a margarita, short changed on cash, that kind of thing, but the police don’t care - in fact when I checked in, a group of 4 police officers was enjoying a few drinks (in full uniform) in the restaurant, so you can bet the management has some arrangement with the police and they turn a blind eye.
everything is close to the hotel. Room 215 has a king size bed and is comfortable. Don't get an oceanfront view bc you'll get a balcony in the back of the building. Just pay for a normal room Room 301 has a tub and a shower. I liked the atmosphere of the hotel. The elevator didn't work, so we had to take the stairs. They don't help you. I still liked it
On ordering a round of 5 drinks with friends, we were 'reliably' informed not to worry about the cost by waitresses as "it's not that much" When presented with the bill of $391 dollars for the one round, we were pretty astonished (after counting out the money 4 times) that after the waitress took the money away she came back with the cash to tell us we were $40 (irrespective of a tip). When offering to pay the rest by card, she took the card and original cash off to the register, only to come back and say they'd "already closed the account" and we'd "have to pay the rest by cash too" Absolutely conned due to being English or tourists... 100% the last time I trust any hosting staff.
I stayed in an ocean view recently renovated room and it was drop dead gorgeous! Every detail of the room was incredible from the lovely lighting to the waterfall shower head, mattress felt like memory foam... I woke up on cloud nine surrounded my plush feather pillows... had a nice soak in the beautiful tub and ultimately a wonderful stay. It's right in the heart of everything literally across the street from the beach and lots of shopping and restaurants nearby no need to drive! Valet parked your car and just explore! Cons: hotel is not sound proof so if you came to sleep or get r-n-r this may not be for you, but if you plan to stay up a little late go out and have a good time party and then turn in late to an incredible space then this is the spot for you!!!
The hotel is located in one of the most noisy areas, and it’s hard to find as on both side they are have restaurant/bars and you need to walk in a little courtyard all the way in the back with practically no signs. Eventually to find the door which lead into the “lobby” 6 x 6 at the most with a desk…welcome to reception…one person working the phones, the faxes and eventually after 10 -15 minutes standing there you are addressed…No you cannot have the room early, no you cannot check out late…we will call you when the room is ready…not happening…we went for lunch and around 330pm returned and got the keys. We were lucky got the 5th floor…aww if you need to drop your luggage they are kept at this receptions and you need to bring them up to the room…don’t wait for any assistance…the elevator sounds little a kitty crying going up or down. The room was a great size and has a veranda so we can thankful for that, the balcony doors don’t work well, the furniture are very very very tired, but we have a king bed and a large rom in need or renovations. We stayed one night as it was over Memorial weekend and we wanted to have easy access to the beach. Don’t expect much for the price…at least it was clean.
I called over 2 weeks in advance to ask if there was anything I needed to provide besides my ID and major credit card. When I got there, they charged me a surprise $200 security deposit, there was construction going on that started every morning at 8 AM. So me and my guest could not sleep in. There was no mention of "no hotel parking" on their website or when I called them. Hotel staff was rude and incompetent, they couldn't figure out how to get my room safe open, leaving my ipad locked in there for over a day. BEWARE OF THIS PLACE, THERE ARE MUCH BETTER PLACES IN SOUTH BEACH.
Rude front desk staff, Loud music downstairs, Extremely terrible smell on 3rd floor coming off elevator (smelled like urine). Bathroom had 1 towel...we called to ask front staff to bring us a few more towels and they refused. Said we could have ONE more towel, but we would need to come get it downstairs. Bed had 2 pillows....we called to ask for 2 more pillows and they said we could have those...but they would not have pillow cases on them, so we declined. The larger African American woman working the night we stayed seemed annoyed that we were patrons at the hotel. She was very unfriendly. Our bathroom was strange...the shower tiles spelled "Feel Good"......however the 2 extremely low-pressure shower heads (rainshower) did not "feel good"....they felt more like someone pouring a flower watering can over my head. The hotel is apparently under construction...but that seems sketchy as the permits posted have dates from 2015 and there were no actual visible signs of current construction going on when I stayed there mid- week. The bar/restaurant downstairs is overly priced with terrible, loud music playing until 2am and you will get heckled by the poor English speaking servers to come spend your money there....EVERY time to enter or leave the hotel!!!! It's like they don't even look at your face to remember, "Oh yeah, I just asked the couple to come eat here like 5 minutes ago...they are staying at the hotel..." Made me feel like I was back in Mexico getting harassed by every vendor to come buy there stuff. I did not feel safe in this hotel. Parking was a joke too...$44/night. If this hotel was anywhere else other than South Beach Miami, it would be called a "DUMP", instead the location apparently allows us to refer to it as a "Boutique Hotel".
We stayed in Room 501, great view from the balcony. Check in and accommodations by Keke were fantastic! She is very sweet, my mother and I appreciated her hospitality. The room is updated, great bathroom, bed is comfortable, no complaints. This is the perfect boutique style hotel. I would recommend this hotel for a busy weekend, and will return.
Nice room, loved the bathroom! Gave a 3/5 because the hotel is not sound proofed and there is a restaurant/bar downstairs that plays loud music and draws quite the crowd well after midnight. Was hard to sleep with all the noise and the light from the street coming in through the bathroom into the room. Very close to the beach; walk downstairs and cross the street.
- Walking distance to Art Deco Welcome Center and Lummus Park Beach
- Free WiFi in rooms and public areas
- Onsite dining
- Concierge services
Located in South Beach, Hotel Ocean, an Ascend Hotel Collection Member is within a 5-minute walk of Art Deco Welcome Center and within 15 minutes of other popular attractions like Lummus Park Beach. This 35-room, 3.5-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi. On the beach, it's also near PortMiami and Lincoln Road Mall.
This hotel is home to a restaurant and a bar/lounge. Get a pick-me-up at the coffee shop/café.
The 35 rooms are air-conditioned and have an array of amenities, including refrigerators, free international calls, and free long-distance calls. 48-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Free local calls, free bottled water, and safes are other standard amenities.
Hotel Ocean, an Ascend Hotel Collection Member features free WiFi in public areas and an ATM. Valet parking is available for USD 42.00 per night, and there's also a shopping center shuttle. A multilingual staff is on hand to assist with dry cleaning/laundry, concierge services, and luggage storage.
Reviews from Trip Advisor
57% of guests recommend this hotelTotal of 547 reviews