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Monte Carlo Inn & Suites Downtown Markham

3.0 out of 5.0

Recent guest reviews

We were told about our room at front desk that it had a pull out couch, just like i booked, well upon going to room 205 we got the wrong room, went to front desk to let them know that this looked like a disability room as there was also no bath tub, we were three adults and one 2.5 year old. i was given the run around and they delivered a roll - a - bed. I way over paid for this room, employees who barely speak, nor understand English!!! Horrible breakfast service(wish i knew Chinese) did i mention bad service? Would be nice if they hired people who can understand English. Might as well have booked room in china, as this is where it felt like we were. We were told they'd give us the additional breakfast on top of the continental for their mistake(which i was fine with). Well It was a different front desk clerk in the morning, who barely could understand after telling her 3 times what had happened. She wanted to give us a roll-a-bed LOL. I said for the 3rd time we got one, we are here for the breakfast and then will be leaving. I was stressed and finally said forget it! She didnt understand anything i was trying to say. Once we got to the dining lounge i noticed there was no large plates, i asked the woman who was making the toast if she could grab some more. She said "yes i gety dem" well she just turned around continuing to make the toast. I stood there in shock as to say to my self, what is going on here, does anyone understand English?? Very bad service, i paid 200 for a room i didn't get and was offered a reimbursement(breakfast) only to get nothing. Was very frustrated with the whole situation. The positive is that the hotel is very nice, but as others have said the service could VASTLY improve and the front entrance/lobby is akward.

The hotel was close to the zoo and Chuck E. Cheese. Also it was quiet and the pool was super warm for my young children to swim in. The breakfast that was provided with the room had several options and was more than enough. We enjoyed our stay and would return to the hotel.

We stayed for our kids sport tournament. The location was perfect as it is two blocks from highway 407. Rooms were nice size and clean. We were located across from an ice machine. Very noisy. The pool is very small. But a pool never the less and kids enjoyed swimming. The breakfast is ok, but free so good for free. It was my sons birthday and I attempted a few times to have the hotel store a cake for me. This task seems to much for the hotel to handle so we sat it on the AC until and pumped the AC all day. Other than that all was good, friendly staff and good stay.

Had a great night out with friends however the people above me were very noisy until well into the morning. That was annoying. Other then that the room was great and we had a very enjoyable stay. The location was close to everything we were doing in the city.

We stayed in Room 421, the room smelled of smoke, it was rather disgusting but because the hotel was full they could not move us. We complained again upon our departure and we were told "no one smokes in the rooms" and not offered any sort of compensation for the unpleasantness we had to put up with for 2 nights. There was a heavy smell of a deodorizer when we got to the room - this was clearly done to cover up the smell of the smoke.

Nice hotel with good amenities. Was disappointed only with our reservation being changed when we checked in. Traveling as a family and reservation was for a double Queen room... Found out at late check in we were staying in a king jacuzzi room.... King bed and bath tub and shower open to the room. Not family friendly. Breakfast was decent, coffee not so much. Overall I'd stay again, just hopefully won't encounter this issue with reservation.

This was our first stay here but it won't be our last! Beautiful, clean location off Warden Ave, minutes from Hwy 401, or Hwy 407(toll).2queen Beds were comfy and there was a tv dresser, desk with office chair, 2 small chairs with tiny round table. Bathroom was a bit tight but clean. There's a roomy closet, iron and ironing board. Nice little separate coffee station with mini fridge. There's two fast elevators. Indoor pool looked inviting but we didn't have time to try it. The lobby and common areas are welcoming with large potted plants and upholstered seating throughout. 2 snack/drink and 1 toiletries vending machines and ice machine also located in lobby near elevators. Front desk staff were friendly and efficient. This location was very quiet during our stay even though we saw some young lacrosse team players also staying here.

This hotel is not that much good but considering its price it is acceptable. I, personally, did not like how the staff behaved. They are not welcoming enough. The breakfast is just something mediocre.

Our stay was just perfect. Staff were friendly, rooms were very tidy and the beds were comfortable. We ate at the hotels restaurant and the food was very good. Will definitely return our next time coming to the GTA.

Hotel staff are friendly and helpful. Pool warm and shallow, it was perfect for our children. Room was great. AC does make some noise. The room was decorated nicely with crown moldings and a fire place.

7255 Warden Ave Markham ON

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Located within 2 miles (3 km) of Pacific Mall, Monte Carlo Inn & Suites Downtown Markham places you within a few miles (5 km) of Flato Markham Theatre. This 134-room, 3-star hotel has conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi. Located centrally in Markham, it's also near First Markham Place and Markham Pan Am Centre.


Dining

Start your day off right with a free buffet breakfast served from 6 AM to 10 AM. This hotel is home to a restaurant and a bar/lounge.


Rooms

All of Monte Carlo Inn & Suites Downtown Markham's 134 rooms are soundproofed and have an array of amenities, including iPod docks, microwaves, and refrigerators. Guests can expect to find free WiFi and wired Internet, plus LCD TVs with digital channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Coffee makers, free newspapers, and free local calls are also standard.


Property features

At Monte Carlo Inn & Suites Downtown Markham, guests enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking and limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a conference center, a 24-hour business center, and express check-out.

Room options

Standard Room, 1 King Bed

King 1 | Sleeps 2

Luxury Suite, 1 Queen Bed, Jetted Tub

Queen 1 | Sleeps 2

Luxury Suite, 1 King Bed, Jetted Tub

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

87% of guests recommend this hotel

Total of 479 reviews