Spa Resorts in Marblehead, OH

"The property was listed as pet friendly on Expedia, which was the primary reason I booked it. Pets not allowed. Expedia contacted the property manager regarding the discrepancy, and despite my providing screenshots clearly showing the property advertised as pet friendly, the refund request was denied. This was extremely disappointing customer service, especially given that this was a mid-week, off-season reservation with very low likelihood that the room would have otherwise been occupied. At a minimum, a courtesy refund or room credit would have been a reasonable and customer-focused resolution in light of the inaccurate listing information. "

"This hotel is situated in a great location. They are within good walking to the pier. There's some shopping and a couple restaurants within walking distance. The staff was friendly. When I got to my room the door was already open, but I think they had just got done cleaning it. The room is spacious. The bed seemed huge which was nice. Fridge was clean. The only thing that dampened the stay was the shower. I didn't realize until I was fully in the shower that there was mold. Consequently that was the shortest shower I've taken. If it wasn't for the mold, this room would've been a good stay."

"Room and view was very nice"