Great location and the room is fairly clean. I'm staying here to quarantine for 5N/6D after returning home from overseas. The meal options are quite limited either you avail their set meals for B/L/D or another option is to customize your meals as they offer limited side dishes as well. Overall not a bad experience considering the price of the room. Wish the response time from the chat line is quicker tho.
The room is very small and is not suitable for a person with disabilities. My mom is disabled and uses a wheelchair to get around. It was very difficult for her to move around in this tiny hotel room. The wheel chair does not fit thru the bathroom door. We asked the front desk if they have an accessible room that they can transfer us to, but they said all the rooms are the same. Also, the view from the room that we got was an old burned down looking building. I booked the hotel room for 3 nights. After learning that it was nearly impossible for my mom to get around the hotel room, we cancelled the last two nights. The hotel refused to issue us a refund. I am very disappointed with this hotel.
the room was too small no space for your luggage just enough for you to sleep.
Very friendly staff, plush comfortable beds, delicious food! Close/ very nearby excellent shopping and the US Embassy, which is exactly what we needed this week.
Very clean, staff professional and courteous and went out of their way for us, including arranging for ground transportation when needed. Only problem encountered during this stay is that the hot water was not working part of the time.
Bad experience in the hotel, very unprofessional and unpleasant staff, especially at the reception, they do not even know what they do and are completely overwhelmed. Booked and confirmed one king bed, but received two single beds. Beds and pillows have limited comfort. One out of the two elevators was broken, resulting a wait in hot corridors for 10 minutes all the time. No water provided. Kind staff at the hotel entrance. This hotel is totally disorganized and the reception staff does not care much anyway. I absolutely not recommend this unfriendly place.
This brand new hotel is very nice with larger rooms, coffee pot and refrigerator. However, the time I'm sick coz I have diarrhea my wife went to lobby to extend our stay one day but the woman in the front desk took my credit card and room key then she only returned the credit card but she insist that she gave the key card but my wife didn't receive a room key then she wanted to charge for a third key. Then when we went to check out the woman at the front desk wanted to charge us for a bathmat but we didn't have a bathmat when we arrived. So, we used a towel for a bathmat and it picked up some dirt from the improperly cleaned floor. Then, they decided to charge us for the dirty towel.
Room is clean and wi fi is excellent. Staff are helpful and nice plus security is good.
Safe place modern new building security is excellent. Room is very clean compare to Bayview park hotel nearby and more affordable price
Stayed there for almost 2 weeks. It was okay but, It would be nice if they airconditoned the hotel's elevator or even the hallways. Its pretty hot soon as you get out off your room or coming from outside. Althought the Parking lot its free, it is a first come first serve parking. They should atleast mentioned it online radther than just saying free parking. The room is nice and clean, the draw back is, it'll take at least 10-15 minutes before it'll cool off when you turned on the air condition. There is a restaurant by the entrance which is nice and its open 24hrs a day. If you want to eat just get down and order a chow :) Closed to almost businesses around Ermita Manila. If your business is around the area. I'll rate them 3.5 out off 5
Bring your own soap. Nice room, clean, and comfortable. Missing little things like soap.
Located in Ermita, Red Planet Manila Bay is adjacent to U.S. Embassy and within a 15-minute walk of popular sights like Manila Ocean Park. This 150-room, 3-star hotel has free in-room WiFi along with free self parking and a 24-hour business center.
This hotel has a restaurant where you can enjoy a bite to eat.
Guests can expect free WiFi and 40-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, electric kettles, and safes. Housekeeping is available once per stay.
Guests of Red Planet Manila Bay enjoy free WiFi in public areas, a 24-hour business center, and free newspapers. If you drive, put free parking to good use. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage.
Dear Ramon, Thank you so much for staying with us and for rating our property. Looking forward on your next visit soon. Regards and stay safe, Cherry Ann Aganan Hotel Manager
Dear Nilo, Thank you so much for staying with us and for rating our property. Looking forward on your next visit soon. Regards and stay safe, Cherry Ann Aganan Hotel Manager
Great location and the room is fairly clean. I'm staying here to quarantine for 5N/6D after returning home from overseas. The meal options are quite limited either you avail their set meals for B/L/D or another option is to customize your meals as they offer limited side dishes as well. Overall not a bad experience considering the price of the room. Wish the response time from the chat line is quicker tho.
Dear Nilo, Thank you for staying with us and for giving us such a wonderful feedback. Thank you also for your patience on the response time through our chatline during this difficult time of Pandemic. Rest assured that we are aiming to give the best service to all our guests. Regards and stay safe. Cherry Ann Aganan Hotel Manager
The room is very small and is not suitable for a person with disabilities. My mom is disabled and uses a wheelchair to get around. It was very difficult for her to move around in this tiny hotel room. The wheel chair does not fit thru the bathroom door. We asked the front desk if they have an accessible room that they can transfer us to, but they said all the rooms are the same. Also, the view from the room that we got was an old burned down looking building. I booked the hotel room for 3 nights. After learning that it was nearly impossible for my mom to get around the hotel room, we cancelled the last two nights. The hotel refused to issue us a refund. I am very disappointed with this hotel.
Dear Darrell, Thank you for choosing to stay at Red Planet Manila Bay, and for taking the time to write a review about our hotel. Red Planet Hotels is a value hotel brand that provides a basic, but we believe a comfortable stay. We may not have huge rooms in comparison with other hotels, but we ensure to give our guests a clean, high quality and consistent lodging experience at a highly competitive price. We have checked your prepaid, non refundable reservation, and found that you booked for a regular room. We sincerely understand the situation of your mother, and as much as we want to offer you our wheelchair friendly room, these were all occupied by other PWD guests who booked the PWD rooms in advance. Once again we thank you for sharing your thoughts, and all hope that you will give us another opportunity to better serve you in the near future. Sincerely,
Dear Valued Guest, Thank you very much for staying with us and for giving us the opportunity to provide you with our value for money amenities and services. It was our pleasure to have you here, and we look forward to welcoming you back soon. Sincerely,
the room was too small no space for your luggage just enough for you to sleep.
Dear Valued Guest, Thank you for choosing to stay at Red Planet Manila Bay, and for taking the time to write a review about our hotel. Red Planet Hotels is the best value hotel brand that provides a basic but comfortable stay. We may not have spacious room in comparison with other hotels, but we ensure to give our valued guests a clean, high quality and a consistent lodging experience at a very competitive price. Once again, we thank you for sharing your thoughts, and we look forward to welcoming you back at Red Planet Manila Bay. Sincerely,
Very friendly staff, plush comfortable beds, delicious food! Close/ very nearby excellent shopping and the US Embassy, which is exactly what we needed this week.
Dear Valued Guest, Thank you very much for your kind words. We are happy to know that our accessible location, very friendly staff and comfortable beds met your needs and expectations. Your feedback will surely entice other guests to try and feel the Red Planet Hotel experience. Truly, it was our pleasure to have you here and we look forward to welcoming you back soon. Sincerely,
Dear Valued Guest, Thank you very much for staying with us, and for giving us the opportunity to provide you with our value for money amenities and services. We value you us our guest and we look forward to welcoming you back soon. Sincerely,
Dear Guest, Thank you for taking time to give our property a 5-star rating. We are looking forward on your next visit with us. Best regards, Cherry Ann Aganan Hotel Manager
Dear kupenthirarajan,Thank you for staying with us and I hope that we can be of service to you again soon.Regards and stay safe,Cherry Ann AgananHotel Manager