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Aparthotel

Santa Ana Apartments Las Letras

3.5 star property
Apartment with kitchen, steps from Plaza de Santa Ana

Choose dates to view prices

Photo gallery for Santa Ana Apartments Las Letras

Dining
Interior
Premium bedding, pillowtop beds, individually decorated
Fridge, microwave, coffee/tea maker, electric kettle
Dining

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washer
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Calle del Principe 11, Madrid, 28012
  • Place, Puerta del Sol
    ‪2 min walk‬
  • Place, Plaza de Santa Ana
    ‪2 min walk‬
  • Place, Gran Via
    ‪5 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

1 Bedroom Apartment, 1 Queen, Sofa Bed

  • Sleeps 4

Three-Bedroom Apartment

  • Sleeps 5

Queen Studio Apartment

  • Sleeps 2

Studio Apartment, 1 Queen, Juliet Balcony

  • Sleeps 2

Lofted, 1 Bedroom Apartment, 2 Double, Terrace

  • Sleeps 4

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About the neighborhood

Madrid

Located in Madrid Centro, Santa Ana Apartments Las Letras is adjacent to Plaza de Santa Ana and within a 5-minute walk of other popular sights like Puerta del Sol. Each of the 35 rooms at this 3.5-star aparthotel includes a kitchen, a refrigerator, and a microwave.
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What's nearby

  • Puerta del Sol - 2 min walk - 0.1 miles
  • Plaza de Santa Ana - 2 min walk - 0.1 miles
  • Thyssen-Bornemisza National Museum - 5 min walk - 0.3 miles
  • Gran Via - 5 min walk - 0.3 miles
  • Plaza Mayor - 9 min walk - 0.5 miles

Getting around

  • Sevilla Station - 4 min walk
  • Madrid Recoletos Station - 16 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 30 min drive

Restaurants

  • ‪Pampa Beef - ‬1 min walk
  • ‪Barografo - ‬1 min walk
  • ‪La Venencia - ‬2 min walk
  • ‪Prada A Tope - ‬1 min walk
  • ‪Restaurante Viva Madrid - ‬1 min walk

About this property

Santa Ana Apartments Las Letras

Apartment with kitchen, steps from Plaza de Santa Ana
Guests of Santa Ana Apartments Las Letras have access to free WiFi in public areas. Offsite parking is available for a fee. A multilingual staff is on hand to assist with concierge services and luggage storage.
Each apartment is individually decorated and features a kitchen with a refrigerator and a microwave. Guests can expect to find a 42-inch Smart TV with cable channels. Pillowtop beds sport premium bedding and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include a washing machine, a coffee maker, and an ironing board. Housekeeping is available on request.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 37.45 per day); discounts available

Family friendly

  • Free crib

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Toaster

Bedrooms

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Laundry

  • Laundry detergent
  • Washing machine

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator (27 inch wide door)
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Virtual front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 35 units
  • 6 floors
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Sonder mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: EUR 37.45 per day (1312 ft away)
  • Housekeeping is available for an additional fee and varies based on length of stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and window guards.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

11Th Principe Splendom Suites Aparthotel Madrid
11Th Principe Splendom Suites Aparthotel
11Th Principe Splendom Suites Madrid
11Th Principe Splendom Suites
Apartamentos Principe 11
11Th Principe by Splendom Suites

Frequently asked questions

Are free cancellation options available at Santa Ana Apartments Las Letras?

Santa Ana Apartments Las Letras offers free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

What can I see around Santa Ana Apartments Las Letras?

This aparthotel is situated in Madrid Centro, just steps from Puerta del Sol and Plaza de Santa Ana, and within a short walk of Gran Via. You'll also find Prado Museum and Plaza Mayor less than a mile away.

Will I be able to park at this aparthotel?

No, there isn't parking at the aparthotel but you'll find nearby parking for EUR 37.45 per day (discounts available).

Does Santa Ana Apartments Las Letras have a casino at the property?

No, Santa Ana Apartments Las Letras doesn't have a casino.

Is there an indoor pool at Santa Ana Apartments Las Letras?

No, there is no indoor pool at this aparthotel.

Is Santa Ana Apartments Las Letras a good place to stay for couples?

Amenities that appeal to couples at this aparthotel include a pillowtop mattress, a kitchen, and a smart TV.

Are there hot tubs at Santa Ana Apartments Las Letras?

No, this aparthotel doesn't have a spa tub.

Does Santa Ana Apartments Las Letras have a restaurant with a breakfast menu?

No, Santa Ana Apartments Las Letras doesn't have a restaurant that serves breakfast.

Does Santa Ana Apartments Las Letras allow pets to stay for free?

No, pets aren't allowed at Santa Ana Apartments Las Letras though service animals are welcome.

Are there connecting rooms at this aparthotel?

No, there aren't connecting rooms at this aparthotel.

Where is the closest airport to Santa Ana Apartments Las Letras?

The closest major airport to Santa Ana Apartments Las Letras is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 10.3 mi away (30 minutes by car).

Can I book a room with a balcony at Santa Ana Apartments Las Letras?

Yes, some apartments at this aparthotel offer either a furnished patio or a balcony.

Santa Ana Apartments Las Letras Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 415 out of 664 reviews
Rating 8 - Good. 168 out of 664 reviews
Rating 6 - Okay. 47 out of 664 reviews
Rating 4 - Poor. 12 out of 664 reviews
Rating 2 - Terrible. 22 out of 664 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Dan, Mahomet

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
We liked almost everything about this property. Amazing location within walking distance of many amazing things. Literally our only complaint was out of their control: There is a nightclub below the hotel and you can hear some music late at night. Ear plugs are included for free. We would and are staying again.
Stayed 4 nights in Sep 2025

4/10 Poor

James

Traveled with family
They are a bunch of cheapskates. 2 people for 5 days and they only gave us 4 coffee pods total. Almost ran out of toilet paper, they didn’t replenish the supply cabinet for our last 3 mornings. The Kleenex dispenser fell off the wall. The surface of the bathroom sink counter stuck out over the toilet so you sort to had to do the limbo to sit down. The pump on the shampoo dispenser was stuck do couldn’t use it. No safe in room for passports. Shower floor was very slippery and dangerous. Bed was comfortable and the location was fantastic
Stayed 5 nights in Sep 2025

10/10 Excellent

Pedro

Traveled with group
Liked: Cleanliness, room comfort
Great location, easy to get to and find. Walking distance from anything you would want.
Stayed 2 nights in Sep 2025

8/10 Good

JOSE

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was clean. Management was timely responsive. The only drawback was that there's an antro next door starts at 1:00 am and ends at around 6:00am. daily. Ear plugs help but if one is extremely sensitive to noise, you might need more than earplugs. Any other time other than the antro hours, the hotel had average noise for city hotel.
Stayed 7 nights in Aug 2025

10/10 Excellent

Maite

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel does not have a traditional reception desk, but it is very well organized with a secure locker system for luggage, which guests can use for free on the day of check-in and checkout. The room was very clean and beautifully designed. A great stay!
Stayed 1 night in Aug 2025

10/10 Excellent

Allan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great space and location
Stayed 1 night in Aug 2025

10/10 Excellent

Hein

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

Umberto, Bronx

Traveled with family
Liked: Cleanliness, amenities
Loud street noise
Stayed 1 night in Aug 2025

8/10 Good

Fraser

Traveled with partner
Liked: Cleanliness, property conditions & facilities
It's certainly good, nice space, but fairly basic amenities. I'd say 8.2 out of 10
Stayed 1 night in Aug 2025

2/10 Terrible

Eduardo

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Hello, I never complaint. But, by far this was the worst room I’ve ever stayed in. The AC units? Purely decorative, except for the noise, which works exceptionally well. The wall filtration adds a nice visual touch, marks on the walls all over, including a couple of buggers, dead plants in the terrace. And to top it all off: no hot water for a morning shower. What more could one ask for?
Stayed 1 night in Aug 2025

10/10 Excellent

Keeley

Liked: Cleanliness, amenities, property conditions & facilities
Apartment was very spacious and comfortable and had great ammenities including luxury shower products. The location was fantastic with short walking distance to great restaurants, attractions and public transport
Stayed 6 nights in Aug 2025

10/10 Excellent

DAVID

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice and peaceful in busy Madrid. Lots of restaurants and shops nearby
Stayed 3 nights in Jul 2025

4/10 Poor

Luis

Liked: Cleanliness
Stayed 1 night in Jul 2025

2/10 Terrible

David

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was lovely once we finally got in. But after a month of emails from them requesting our phone number while in Spain and us responding that we will only have data and could they please use email to give us the code. The result was us waiting at the front door for an hour and a half.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alan

Liked: Cleanliness, room comfort
This location was excellent and easy to get around Madrid from this location
Stayed 5 nights in Jul 2025

10/10 Excellent

Allan

Liked: Cleanliness, amenities, property conditions & facilities
Great location all nice and clean and easy to deal with
Stayed 2 nights in Jul 2025

6/10 Okay

Joshua

Traveled with family
Liked: Cleanliness

Maybe try the other Sonder Madrid location

Pros: 1) central location - quick and easy to get anywhere in the city. 2) communication was fast and supportive. They also have someone on-site to help if needed (which isn’t always the case at aparthotels. 3) beds were very comfortable. 4) the water dispenser was very convenient. Cons: 1) super loud club is close by and the bass thumping could be heard throughout the night, until about 5-6am. To their credit, Sonder provides earplugs… but not an ideal sleeping situation. 2) the rooms are very dark with the living space having no natural light. Overall, I’d give Sonder another chance, but I can’t recommend this location due to the loud music alone and our lack of sleep because of it.
Stayed 2 nights in Jun 2025

10/10 Excellent

Medha

Traveled with family
Liked: Cleanliness, room comfort

Perfect location

Everything about this place is A1. Just the right place to be if you are on a vacation .
Stayed 2 nights in Apr 2025

8/10 Good

Luis

Stayed 3 nights in Jun 2025

10/10 Excellent

Alberto Guzman

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely amazing
Stayed 2 nights in Jun 2025

8/10 Good

Roxane

Stayed 6 nights in Jun 2025

10/10 Excellent

Todd

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful property with a fantastic location in Centro.
Stayed 6 nights in Jun 2025

8/10 Good

Florence

Traveled with family
Liked: Cleanliness, property conditions & facilities
I like the property is easy to access. It is clean and tidy. All equipped with the kitchen appliances.
Stayed 2 nights in May 2025

8/10 Good

Sanneter

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Adrienne

Traveled with family
Liked: Cleanliness, room comfort

Location and Comfort

Great location. Very clean and comfortable with nice air conditioning. The beds were so comfortable. The apt. was 2 stories and allowed us some privacy and separation. Very nice bathrooms. This was a great place to stay and highly recommend it.
Stayed 2 nights in May 2025

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