Petit Palace Art Gallery4.0 out of 5.0
Recent guest reviews
After a Long trip I was welcomed in a very friendly way. No waiting at the reception, nice room in a modern but warm style. Perfect Location in the Center of Madrid. A lot of nice bars and Restaurants in this area. Also the breakfast is perfect
The staff is really benevolent and efficient , and I was very happy to be in this hotel one more time . This hotel make me like this town Is not really so far than the centrum of madrid , and teh district offer a big choice of bars, restaurants and shops .
The Hotel has an excellent location near shops and fantastic restaurants ! situated in a upscale neighbourhood called Barrio de Salamanca. The staff are absolutely lovely very helpful and friendly is a great asset for the Hotel
The area is the best in Madrid. The breakfast was fantastic and most of the staff were friendly. Receptionist suggested a restaurant chain which was weird as lots of options in neighbourhood, the room although comfortable was hot and air con didn't make any difference.
My sister and I stayed 4 nights at this great hotel. It's in a vey upscale neighbourhood with lovely shops, bars and restaurants all close by. You will love the window shopping! It's still very handy for all the sights and close to the Retiro park. The room was smallish but perfectly comfortable. Two single beds pushed together. We were on the second floor looking out onto the side street, with a floor to ceiling window and a narrow balcony you could stand out on. The bathroom takes up a quarter of the room, and is frosted glass rather than solid walls (see pics); the door didn't quite close neatly either so if you're at all fussy about your privacy, it's maybe not perfect! The hairdryer was also in the bathroom and couldn't be moved so one person can't use it while the other is in the shower. But these really are minor issues. The buffet breakfast was plentiful, tasty and good quality. It's served in the basement of the restaurant under the hotel (called Quintin). The staff are absolutely lovely - a big shout out to Joana especially who was super helpful. Furnishings are tasteful, room is clean and location can't be beaten. I would def stay here again - with husband next time!
What a little gem, great staff and service, huge rooms , quaint lift and a breakfast room to die for , tucked in the basement , you would have to go a long way to make it more appealing, it was enchanting ... and the breakfast was to die for , congratulations oh and great area and good value
Close to Retiro Park and lots of high end shopping and extensive restaurants and tapa bars. Hotel is hip and fun but has an original working cage elevator. Good bed and we had 3 balconies in our room,308. Walking distance to most everything; Prado, Puerto del Sol, Plaza Mayor etc.
We had a great stay at this hotel. Its location is perfect, the room was a bit small but very clean and enough for us and had a good sized bathroom. Breakfast is also very good, with plenty of fresh and tasty products. But the best of this hotel is its friendly staff! They were all very helpful and nice - our baby daughter loved them and had lots of fun there! Special thanks to Esther, who was very attentive to details during our stay.
From start to finish I could not fault this hotel it was just perfect for our trip and hopefully return soon. The rooms were clean and staff were friendly. I was happy with the overall service of the hotel and staff.
In planning our Christmas trip to Madrid, my grad school daughter asked if two girlfriends could join us along with bringing her dog from Austria. It was not easy finding a dog friendly family room to accommodate the four of us. Petit Palace Art Gallery fit our needs and more! They provided a clean large dog bed as well as dog bowls and a small bag of food with a toy! The first day we were unable to take the dog with us into the breakfast room (which is enchantingly decorated as well as tasty) so the staff insisted on keeping him behind the front desk. It worked out wonderfully! Several times when we were unable to take Mason with us he spent the time helping the staff out, including on Christmas Day! They were all great! The room was clean with hard flooring, no sticky carpeting and had a large comfortable bed in the main room with bunk beds in the attached room. There was a shower as well as a tub with a shower in the bathroom. We had no trouble with using the internet and the front desk loaned me an I-pad so I could watch movies while the girls were out at museums or disco's at night. We also borrowed a hot pot so we could make tea in the room. Our room was right next to the elevator but they stop use of that elevator at 11:55 PM until 7AM so noise was not an issue. The location of the hotel was great, in a upscale safe feeling shopping/restaurant area with a five minute walk to the Serrano Metro stop. I might mention that dogs are welcome on the last car of the metro's with a muzzle on, and that a majority of the restaurants and all museums are not dog friendly, so a dog friendly hotel is a must! Thank you Petit Palace Art Gallery!
Reviews from Trip Advisor
59% of guests recommend this hotelTotal of 578 reviews