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Petit Palace Art Gallery

4.0 out of 5.0

Recent guest reviews

Our room was on the top floor, this resulted in us having a large skylight instead of a window which was sort of disappointing. Our ceiling was partially at an angle which we hit our head on a lot. Room had a neat, artsy appearance with wood beams and a tree design on the bed and bathroom wall. That being said, the bathroom lacked privacy, with just a glass wall with tree designs on the glass, so this made it interesting for us 3 girls. The shower head was very nice. The hotel staff was friendly too, and spoke good English. We were 3 college students visiting Madrid for the first time, so it didn't take much to please us. The hotel is located near Retiro which was very nice as it is a great place to spend time for free or relax after shopping and eating. The beds were a little firm but they were huge! For a triple room we had a full size bed and a king size bed. There was little room to store any clothes so we pretty much lived out of disorganized suitcases. It should also be noted that the website says there is an iPad included with the room, which we did not receive. (We could maybe have asked but we didn't care because we had our own technology.) The website also says that there is a free airport shuttle, which does not exist anymore. I communicated with the hotel over e-mail before our trip and they always responded nearly instantly which was very nice. The thermostat also did not seem to work. Overall, the hotel was neat and artistic, but had some comfort issues. The hotel was sufficient and did not put a damper on our magical time in this beautiful city. The design of it made it more enjoyable than staying in a plain hotel, as it added another foreign element to our trip. If you are looking for a comfort hotel where you will be spending a lot of time, I would not recommend this hotel. If you are looking for a hotel that is neat and artsy to add another element to your trip, I would say go for it!

this hotel is very well located its very central and the staff is very good and helps out.

I had great expectations but they were not fulfilled. They advertised the availability of stationary bikes in the rooms but only a couple of them had it. I arrived at midnight and there was no room service or any possibility of getting anything to eat. They could not give me the code for the Wi-FI because the machine that produced it was broken. Probably what I disliked the most was that no alternative solution was offered to me regarding any of these issues (trying to get me a room with a bike, asking me if I was interested on having some food delivered, etc). Finally, I expected it to be a vibrant hotel but at least during my stay I almost didn't see any other guest around.

Calle de Jorge Juan, 17 Madrid Madrid

Hotel highlights

  • Close to Prado Museum and El Retiro Park
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • 24-hour business center

Located in Madrid City Centre, Petit Palace Art Gallery is within a 5-minute walk of popular attractions such as National Archaeological Museum of Spain and El Jardin de Serrano. This 61-room, 4-star hotel has a restaurant along with conveniences like free in-room WiFi and a 24-hour business center. National Library and Plaza de Colon are also within a short walk.


Start each morning with buffet breakfast, available for a fee from 7 AM to 10:30 AM. Order from room service to satisfy your hunger without leaving your room, or enjoy a bite to eat at the onsite restaurant.


All of Petit Palace Art Gallery's 61 rooms are soundproofed and have an array of amenities, including iPads, minibars, and laptop-compatible safes. Guests can expect 23-inch plasma TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hydromassage showers, hair dryers, and designer toiletries. Phones and desks are also standard.

Property features

Petit Palace Art Gallery features free WiFi in public areas, 2 meeting rooms, and conference space. Offsite parking is available for a fee. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a 24-hour business center, free use of bicycles, and a computer station.

Room options

Double or Twin Room

Full 1 | Twin 2 | Sleeps 2

Family Room

Full 1 | Full 1 | Sleeps 4

Triple Room

Twin 3 | Full 1 | Sleeps 3

Superior Room (with Balcony)

Queen 1 | Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

59% of guests recommend this hotel

Total of 647 reviews