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Hotel ILUNION Atrium

4.0 out of 5.0

Recent guest reviews

I value silence and if you get people next to your room, prepare to hear everything they say, let alone if they turn on the TV all night long... TERRIBLE!!! That is why I probably will not come back here.

Everything is fine in this hotel, other than the walls are superthin and you can indeed hear when your neighbour is serving water into a glass. So in case they just have a normal conversation (they don't have to talk loud) you can hear them talking . It was very annoying.

An outstanding hotel and outstanding service. This is not my first stay in this hotel..maybe the 20th...and I always felt welcomed by the outstandingly friendly staff..this time I met Flavio, in the Front Desk, who is as friendly and efficient as all the great staff.

Nice hotel (specific in summer times when pool is open) close to transport (bus) - friendly service and good relaxing area both inside and outside. 15 min / 20 euro from airport and small restaurants around in the close area

The environment is perfect to rest after a long day working or even after a good walk in the city, discreat in a calm street with a helpful team. I would like to register the receptionists dedication during all the time I had spend during the months of October and November, it makes me return in January. My personal regards to Flavio (recepcionist), he was very kind and helpfull during the service. The team received all packages delivered in my name and helped me to send it back for one product that was with defect. The people that works in the bar/restaurant are very efficiency, my regards to Erika.

wonderful place. clean and confortable rooms. good restaurant with nice and abbundant breackfast. I strongly appreciated the very professional and friendly welcoming of the concierge flavio! congratulations .............................

I stayed one night in December and used the gym and the cafe. The room is fine, very clean and comfortable and on a par with others I have stayed in for business. It was disappointing though not to have tea / coffee facilities in the room as I like a late night cuppa before bed but was not about to venture to the cafe in my pj's. The gym was fine - quiet with a good range of cardio equipment, but mainly free weights. The restaurant was closed, but the cafe was open for dinner. It was a little casual and noisy so I am glad I was on my own as it would not be suitable for a business dinner. The breakfast was good and lots of choice. In an ideal world I would like a makeup mirror in the bathroom and more English TV (only news channels in English). Overall it was good value.

Loved the hotel so much. So modern. Super comfy bed. Great view of the pool. 10 minute walk from the train station and a shopping centre. About 20 minutes on the train to the city centre, Super fast! The bar/balcony area is so lovely in the sun. The pool side and sunbeds were great. Especially in August when we went in 37 degree heat. The pool staff were amazing! Only bad thing is the pool is freezing cold, beware! Also the hotel area is like a business district, so very quiet. Would 100% return next summer. Great for a city break and a sunbathing holiday.

We taxied from the airport which only took 15 minutes but we did arrive fairly late in the evening. Reception staff were really friendly and helpful and checked us in promptly for our week stay. Our room was lovely, very clean and modern with plenty of space even with an additional bed. As we were on a room only basis it was great to have a mini fridge to keep food and drinks for the children. The pool area was lovely but as the weather was so hot it did get busy which made getting a sun bed a struggle. We were hoping to use the pool daily after a busy day exploring but found it very cold, but we did still enjoy chilling out in the pool area, the staff kindly came round with complimentary drinks. We used the local bus service as it was very efficient and offered a bus stop at the end of the road which would take you to the centre of Madrid within 30 minutes. There is also a tube stop within a 20 minute walk which we used to get to the zoo. Overall this is a beautiful modern hotel with friendly staff and excellent facilities

The environment is perfect to rest after a long day working or even after a good walk in the city, discreat and helpful team. I would like to give my personal thanks for Flavio, the recepcionist was very prestative during all services and needed.

Emilio Vargas, 3 y 5 Madrid Madrid

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center
  • Business center

Located in Ciudad Lineal within 2 miles (3 km) of Las Ventas, Hotel ILUNION Atrium is within a few miles (5 km) of other popular sights such as IFEMA - Feria de Madrid. This 195-room, 4-star hotel has a restaurant along with conveniences like free in-room WiFi and a fitness center. Near the airport, it's also near Prado Museum and Santiago Bernabeu Stadium.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 7 AM to 10:30 AM.


Rooms

The 195 rooms are soundproofed and have an array of amenities, including free bottled water, safes, and phones. Guests can expect free WiFi and 21-inch flat-screen TVs with satellite channels. Beds are dressed in pillow menus and down comforters, and bathrooms offer hair dryers and free toiletries. Desks are also available.


Property features

Guests of Hotel ILUNION Atrium enjoy a fitness center, free WiFi in public areas, and a conference center. Self parking is available for EUR 15 per night. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a business center, a seasonal outdoor pool, and a terrace.

Reviews from Trip Advisor

Trip Advisor aggregated rating

76.0% of guests recommend this hotel

Total of 1149 reviews