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AC Hotel Recoletos by Marriott

4.0 out of 5.0

Recent guest reviews

Have been here before so it is in part my own fault. Nice neighborhood with small quiet streets. Rooms are small and clean. Staff is sometimes friendly depends on who you talk to. 3 issues: when renovating they set the bathroom into the sleeping room and gave it frosted glass panels all around. Looks pretty contemporary - but when staying with two people every move inside the glass bowl can be seen. They put stickers on some of the glass panels to make it a bit less suspicious but it only helps to some extend. When using the bathroom at night - the light in the bathroom will fully illuminate the whole sleeping room. The vanity while contemporary splashes a lot - so that it is not a good space to store toiletries. There is almost no other storage space for this. Staying there as a single male is probably ok, single female or any couple probably not recommended. In addition, they don't have either an alarm clock in the room nor a coffee maker. The only way to get a coffee in the morning is in the breakfast restaurant.

The atmosphere was nice at the hotel and the location was perfect for navigating to downtown locations and restaurants. The room was clean and well stocked. The mini bar was affordable. No vending or ice machines, but the hotel is located across the street from a small convenient market where we were able to get late night snacks and a bag of ice. There is also a small breakfast spot with takeaway sandwiches across the street. We were disappointed to learn that breakfast was not included for Marriott Gold members. The bar looked comfortable and fun, but they didn't have a dedicated bar tender while we were there so they had to call someone up from the kitchen to make drinks - it was a bit awkward.

This is no Ritz Carlton with fine amenities and a spa. This is a reprieve from all that. Madrid is a city that one should fall in love with (as I did)...and the way to do that is to get out of your room! The location is perfect, near so many terrific restaurants, and shopping, and Retiro park! Muy romantico! Also many museums a short 15 minute walk But the staff is what really makes this place special...they couldn't do enough and always a smile. The room is a bit small but spotless...and nice modern furnished. Shower and bathroom is spotless. No view to speak of...so get out of your room!

Small AC Hotel in a great location. Easy to walk nearly anywhere. We visited Prado, Retiro Park, shopping and great restaurants nearby. Rooms are large enough to be comfortable and service is friendly. We did not eat in the hotel as there is so much great food outside! If you stay here, we ate on the same street at a delicious pasta place (same side just a block down). Fabulous wine and food (sorry I forgot the name).

Traveled with my daughter for a Spain vacation. Rooms were clean and air conditioning kept the room cool. Breakfast was delicious and plentiful. Location was great and convenient to the museums, Rietro park, and metro stop. The highlight for us was the helpful staff. They let us borrow an English tour guide and also gave us great insider tips for Flamenco, train schedules to Toledo, restaurants, etc. They really made us feel welcome and special. Would definitely stay there again.

The location of the hotels is unbeatable, with everything in a walkable distance. Retiro park is around the corner; Gran Via, Puerto del sol and other interesting sites are within about 10-15 walk. On the same street and nearby was a good choice of cafes, restaurants and small shops. The hotel has own parking but only for small cars. The checkin and checkout was easy; the ladies at the front office were one of the best i have seen: smiling, helpful and quick. We were upgraded to their biggest room. It was very spacious , clean and all necessary amenities. Much appreciated. The breakfast is not included (strange policy of AC Hotels not to honor the platinum status), but there was a very nice bakery cafe down yhe street which had everything you need for delicious breakfast. We enjoyed our stay and i certainly recommend the hotel to everyone who wants to visit Madrid.

Excellent hotel. Staff was incredible helpful, friendly and very professional. The rooms are excellent (very spacious and clean). Service was great. Close to nearby restaurants. Balcony is some rooms made it amazing.

Stayed in this Marriott hotel for four days in July. Staff and service was exceptional as we've come to expect as a Marriott Silver Elite member. Room had air conditioning, was small but accommodating. Internet service was outstanding with download speeds approaching 30 Mbps. We had a queen sized bed which, to our surprise, was similar to a US King. Negatives were there was no outside dining, although the age and area of the city contributed. In addition, there was no business area or lounge to speak of. The neighborhood was clean, vibrant with much activity. Would return given the price point and exceptional service.

We stayed here for three nights in June. It is a small hotel, located on a narrow street, close to a lot of attractions and good sightseeing. The room we had was small but comfortable, and it had air-conditioning. The bathroom worktop space is limited, but manageable. Pros Staff were warm and welcoming, helped find me Gluten Free dining in Madrid and made good recommendations. Cons It is a small hotel in the middle of Madrid, there is no place to sit outside for a drink, a coffee or anything. No outside area at all, as you just step off a narrow street Breakfast was expensive at approx. 20 Euros per person for buffet, there was no concession for Marriott Elite members, no Executive Lounge There were no Gluten Free options for bread/cereal at breakfast, the buffet was nothing special

The AC Recoletos is a very well located hotel , 2 steps away from Calle Serrano in the Salamanca area of Madrid- the best for shaping. Nearby is the parque do Retiro and puerta Alcala. The rooms are ok, they are not big but the bed is good- king size. The breakfast is also nice with a good offer. They do the hot dishes ( variety of eggs) per request. No additional charges to the breakfast, that in my case was already included in the daily price).

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Reviews from Trip Advisor

Trip Advisor aggregated rating

87% of guests recommend this hotel

Total of 519 reviews