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Hotel Schlüssel

3.0 star property
Hotel with a restaurant, steps from Franciscan Church

Choose dates to view prices

Photo gallery for Hotel Schlüssel

Deluxe Double Room, 1 Queen Bed, Non Smoking, Private Bathroom | Premium bedding, down comforters, in-room safe, individually decorated
Breakfast, lunch, dinner served; Regional cuisine
Point of interest
Deluxe Double Room, 1 Queen Bed, Non Smoking, Private Bathroom | Premium bedding, down comforters, in-room safe, individually decorated
Deluxe Double Room, 1 Queen Bed, Non Smoking, Private Bathroom | Premium bedding, down comforters, in-room safe, individually decorated

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
Franziskanerplatz 12, Lucerne, 6003
  • Chapel Bridge
    ‪5 min walk‬
  • Lucerne Town Hall
    ‪5 min walk‬
  • KKL Lucerne
    ‪9 min walk‬
  • Zürich (ZRH)
    ‪52 min drive‬

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Room options

View all photos for Deluxe Double Room, 1 Queen Bed, Non Smoking, Private Bathroom

Deluxe Double Room, 1 Queen Bed, Non Smoking, Private Bathroom | Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Double Room, 1 Queen Bed, Non Smoking, Private Bathroom

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 2 Queen Beds, Non Smoking, Private Bathroom

City view

Family Room, 2 Queen Beds, Non Smoking, Private Bathroom

10.0 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 1 Queen Bed, Non Smoking, Private Bathroom

Premium bedding, down comforters, in-room safe, individually decorated

Standard Double Room, 1 Queen Bed, Non Smoking, Private Bathroom

9.6 out of 10
Exceptional
(9 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Lucerne

Hotel Schlüssel places you next to Franciscan Church and within a 5-minute walk of other popular sights like Jesuit Church. This 10-room, 3-star hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and a terrace.

What's nearby

  • Chapel Bridge - 5 min walk - 0.3 miles
  • Lucerne Town Hall - 5 min walk - 0.3 miles
  • KKL Lucerne - 9 min walk - 0.5 miles
  • Lion Monument - 14 min walk - 0.8 miles
  • Swiss Transportation Museum - 4 min drive - 1.8 miles

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 9 min walk
  • Zurich Airport (ZRH) - 57 min drive

Restaurants

  • ‪Wirtshaus Taube - ‬2 min walk
  • ‪Restaurant Opus - ‬2 min walk
  • ‪Pastarazzi GmbH - ‬3 min walk
  • ‪Melissa's Kitchen - ‬2 min walk
  • ‪Suter's Meile - ‬2 min walk

About this property

Hotel Schlüssel

Hotel with a restaurant, steps from Franciscan Church
Guests staying at Hotel Schlüssel enjoy free WiFi in public areas and a terrace. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area.
Guests can expect to find free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Fans, safes, and desks are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, German

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CHF 20 per night)
  • Street parking available

Food and drink

  • A restaurant

Restaurants on site

  • Restaurant Schlüssel

Things to do

  • Art gallery
  • Designer stores
  • Shopping mall

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 4 floors
  • Built in 1545
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Desk
  • Desk chair
  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property

Access methods

Access code, staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 7 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: CHF 20 per night (262 ft away)
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Schlüssel Lucerne
Schlüssel Lucerne
Hotel Schluessel
Hotel Schlüssel Hotel
Hotel Schlüssel Lucerne
Hotel Schlüssel seit 1545
Hotel Schlüssel Hotel Lucerne
Boutique Hotel Schlüssel seit 1545

Frequently asked questions

Are free cancellation options available at Hotel Schlüssel?

Hotel Schlüssel provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Hotel Schlüssel?

As of Jul 2, 2025, prices found for a 1-night stay for 2 adults at Hotel Schlüssel on Jul 30, 2025 start from $267.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Hotel Schlüssel?

This hotel is located in Lucerne, just steps from Jesuit Church and Franciscan Church, and within a short walk of Chapel Bridge. You'll also find Lucerne Town Hall and The Swiss Path less than a mile away.

Will I be able to park at Hotel Schlüssel?

No, there isn't parking available at the hotel.

Does Hotel Schlüssel feature a casino?

No, Hotel Schlüssel doesn't have a casino.

Will I find an indoor pool at Hotel Schlüssel?

No, there is no indoor pool at this hotel.

Is Hotel Schlüssel good for couples?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a restaurant and a shopping mall.

Are there hot tubs at Hotel Schlüssel?

No, this hotel doesn't have a spa tub.

Does Hotel Schlüssel have a restaurant that serves breakfast?

Yes, Hotel Schlüssel serves breakfast for a surcharge at Restaurant Schlüssel.

Will Hotel Schlüssel allow pets to stay for free?

No, pets aren't allowed at Hotel Schlüssel though service animals are welcome.

Does Hotel Schlüssel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Hotel Schlüssel?

Yes, some guestrooms at Hotel Schlüssel offer a balcony and may feature city views.

Hotel Schlüssel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 119 out of 180 reviews
Rating 8 - Good. 40 out of 180 reviews
Rating 6 - Okay. 11 out of 180 reviews
Rating 4 - Poor. 6 out of 180 reviews
Rating 2 - Terrible. 4 out of 180 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Kelvin

Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

4/10 Poor

Massimo Roberto

Traveled with group
es war leider nicht den goldene schlussel boutique hotel weil er zur zeit zu ist. wir wurden in goldenes Stern hotel umgeteilt. ich war sehr enteuchen weil ich einen anderen Hotel erwartet hat und keine zimmer sauber aber einfach keinen boutique hotel kategorie
Stayed 1 night in Feb 2024

10/10 Excellent

Marie-Claude

Stayed 1 night in Nov 2023

10/10 Excellent

benedikte

Stayed 1 night in Nov 2023

8/10 Good

Mª Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Franco

Stayed 1 night in Sep 2023

8/10 Good

ANDREW

Stayed 1 night in Sep 2023

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfortable, quiet stay

Clean, comfortable, quiet, and big towels! Good location close to the water and many restaurants. Staff could not have been more welcoming! Everybody was wonderful.
Stayed 1 night in Sep 2023

6/10 Okay

Sahar

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We stayed here for two nights. Our experience was more like renting an apartment from a private person that a room in a hotel. The reception desk was not available at check in, and few times I needed something for my room maybe after 4 pm. Overall room was clean but everyone who rent a room should be aware of the church bells that go off every 15 minutes, even during the nights.
Stayed 2 nights in Aug 2023

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

4/10 Poor

Paul

Traveled with family
Disliked: Amenities, property conditions & facilities
overall, I don't like it and will not recommend it. it is convenient, however, the room is very small, without air conditioning. it was very warm. by opening the widow overnight, I got street noise as well as a large number of mosquito bites.
Stayed 2 nights in Jul 2023

8/10 Good

jean-michel

Stayed 2 nights in Jul 2023

10/10 Excellent

Gail

Stayed 1 night in Jul 2023

10/10 Excellent

Terri

Stayed 2 nights in Jul 2023

10/10 Excellent

Kristie

Stayed 1 night in Jul 2023

10/10 Excellent

MENG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room is nice and the staffs are awesome!

10/10 Excellent

Larry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel within walking of many attractions.
Stayed 1 night in Jun 2023

10/10 Excellent

Jean-Claude

Stayed 5 nights in May 2023

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

4/10 Poor

Martha

Stayed 1 night in May 2023

10/10 Excellent

Tung-Chang

Business traveler
Liked: Property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

XIAOMAI

Stayed 2 nights in Mar 2023

8/10 Good

agima

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2023

10/10 Excellent

Diego

Stayed 2 nights in Mar 2023

10/10 Excellent

Steen

Stayed 1 night in Mar 2023