We had to leave our room at midnight due to a gas smell. Then go back to the room and it smell of sewer. Forcing us to change rooms at 1am. It’s an issue because the lady said word for word “everyone I send maintenance up they say it’s ok.
Beautiful hotel
Location of the property. Employees are very friendly and helpful.
Security
They allowed me to check in early and offered me complimentary breakfast vouchers
Perfect as always!
Clean and inviting
Quality!
pros. Large rooms Cons. The bedspreads had holes
We had a great breakfast and a comfortable place to visit. My room was not overly clean.....it was very dusty.There was still shampoo bottles in the shower floor from previous occupancies.
Location to campus Food Bar Clean Easy to get to at when needed
Loved this hotel especially the location . Very clean and great service
Loved it! Pool is in bad location but overall was great stay
Service is impeccable. The restaurant staff need to be more professional.
Great location. Food was disappointing,fruit bar was minimal,buffet food was just okay.
Located in North Overton, Overton Hotel and Conference Center is a leisurely stroll from sights such as Jones AT&T Stadium and City Bank Coliseum. This 4-star hotel has 303 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. Buffet breakfast is offered for a fee each morning from 6:30 AM to 11:00 AM.
48-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and designer toiletries. Dryers, iPod docks, and refrigerators are other standard amenities.
Guests staying at Overton Hotel and Conference Center enjoy an outdoor pool, a gym, and free WiFi in public areas. Onsite parking is available, both free self and paid valet parking (USD 10.00 per night)—also useful is a free airport shuttle (available on request). The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include meeting rooms, conference space, and a business center.
We had to leave our room at midnight due to a gas smell. Then go back to the room and it smell of sewer. Forcing us to change rooms at 1am. It’s an issue because the lady said word for word “everyone I send maintenance up they say it’s ok.
Beautiful hotel
It was our pleasure to have you as our guest. We would like to take this opportunity to thank you for your patronage and we hope to see you again soon at the Overton.
Location of the property. Employees are very friendly and helpful.
Security
Hi, Thank you for taking the time to review your stay with us. I appreciate your positive feedback about the hotel. If you're traveling to our area again soon, don't hesitate to call us.
They allowed me to check in early and offered me complimentary breakfast vouchers
Hi, We are so happy we were able to accommodate you with early check-in and make your stay more enjoyable. We cant wait to welcome you back in the future!
Perfect as always!
Hi, It is wonderful to hear about your stay with us. We love having such kind guests like you. We hope to welcome you back in the future!
Clean and inviting
Hi, Thank you so much for your feedback. We are delighted that your stay at the Overton Hotel was enjoyable. The staff does work hard to exceed our guests' expectations. We look forward to future opportunities to show you the finest in West Texas Hospitality.
Quality!
Hi, Thank you so much for your feedback. We are delighted that your stay at the Overton Hotel was enjoyable. We were glad you were able to take full advantage of all our hotel has to offer during your stay. Thank you again, and we look forward to having you back the next time you are in Lubbock!
pros. Large rooms Cons. The bedspreads had holes
Thanks for taking the time to review your stay with us. I have addressed the issue you experienced with my Director of Rooms so we do not have that happen again. We look forward to welcoming you back as our guest in the future.
Thank you for taking the time to review your stay with us I have addressed the issues you experienced during your time here with our Director of Rooms and head of Maintenance to make the necessary improvements to better our guest's stay. Thank you again for alerting me of this issue and I hope to welcome you back in the future.