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Quality Suites Lubbock Southwest

2.5 star property

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Photo gallery for Quality Suites Lubbock Southwest

Exterior
Desk, soundproofing, iron/ironing board, free cribs/infant beds
Seasonal outdoor pool
Free daily full breakfast
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
5113 S Loop 289, Lubbock, TX, 79424
  • Place, South Plains Mall
    ‪9 min walk‬
  • Place, Lubbock Premiere Cinema
    ‪14 min walk‬
  • Place, Huneke Park
    ‪3 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

8.2 out of 10
Very good
(13 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(41 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(27 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Upgrade)

Suite, 2 Queen Beds, Non Smoking (Upgrade) | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking (Upgrade)

8.2 out of 10
Very good
(44 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Lubbock

South Plains Mall is a short stroll from Quality Suites Lubbock Southwest, and other popular attractions like Lubbock Premiere Cinema are within a mile (2 km). This 65-room hotel welcomes guests with free breakfast and conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • South Plains Mall - 9 min walk - 0.5 miles
  • Lubbock Premiere Cinema - 14 min walk - 0.8 miles
  • Huneke Park - 3 min drive - 2.1 miles
  • Texas Tech University - 7 min drive - 6.8 miles
  • Buddy Holly Center - 9 min drive - 9.3 miles

Getting around

  • Preston Smith Intl. Airport (LBB) - 19 min drive

Restaurants

  • ‪Texas Roadhouse - ‬13 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Olive Garden - ‬16 min walk
  • ‪Chick-fil-A - ‬10 min walk
  • ‪Barnes & Noble Café - ‬12 min walk

About this property

Quality Suites Lubbock Southwest

Quality Suites Lubbock Southwest features a 24-hour gym, free WiFi in public areas, and a business center. Free parking is available if you drive. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and free newspapers.
LED TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Sitting areas, refrigerators, and microwaves are also standard.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Comfort Suites Hotel Lubbock
Comfort Suites Lubbock
Comfort Hotel Lubbock
Comfort Suites Lubbock Hotel
Lubbock Comfort Inn
Quality Suites Hotel
Quality Suites Lubbock
Comfort Suites Lubbock
Quality Suites Hotel Lubbock

Frequently asked questions

Is free cancellation available at Quality Suites Lubbock Southwest?

Quality Suites Lubbock Southwest provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Quality Suites Lubbock Southwest?

As of Apr 19, 2026, prices found for a 1-night stay for 2 adults at Quality Suites Lubbock Southwest on Apr 26, 2026 start from $72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Quality Suites Lubbock Southwest?

This hotel is located in Lubbock, a short 10-minute walk from South Plains Mall and also 17 minutes on foot from Lubbock Premiere Cinema. You'll also find Spectrum & OMNI Theater and Water Rampage within a short drive.

Does Quality Suites Lubbock Southwest include a casino at the property?

No, Quality Suites Lubbock Southwest doesn't have a casino.

Is there an indoor pool at Quality Suites Lubbock Southwest?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Does Quality Suites Lubbock Southwest have a restaurant that serves breakfast?

Quality Suites Lubbock Southwest offers free full breakfasts each morning though there is no restaurant.

Does Quality Suites Lubbock Southwest allow pets to stay for free?

No, pets aren't allowed at Quality Suites Lubbock Southwest though service animals are welcome.

What is the closest airport to Quality Suites Lubbock Southwest?

The closest major airport to Quality Suites Lubbock Southwest is Preston Smith Intl. Airport (LBB), which is 14.7 mi away (19 minutes by car).

Quality Suites Lubbock Southwest Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 466 out of 1000 reviews
Rating 8 - Good. 260 out of 1000 reviews
Rating 6 - Okay. 126 out of 1000 reviews
Rating 4 - Poor. 77 out of 1000 reviews
Rating 2 - Terrible. 71 out of 1000 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Justin

Stayed 2 nights in Jan 2026

10/10 Excellent

Justin

Stayed 1 night in Jan 2026

10/10 Excellent

Justin

Stayed 2 nights in Jan 2026

2/10 Terrible

Jennifer

Disliked: Cleanliness, amenities, property conditions & facilities
Room was super dirty and the showers did not work properly
Stayed 1 night in Jan 2026

8/10 Good

Kenneth

Stayed 3 nights in Jan 2026

4/10 Poor

Don

Stayed 1 night in Jan 2026

10/10 Excellent

Justin

Stayed 1 night in Jan 2026

6/10 Okay

Chane

Stayed 1 night in Dec 2025

10/10 Excellent

Justin

Stayed 1 night in Jan 2026

10/10 Excellent

Justin

Stayed 2 nights in Jan 2026

4/10 Poor

Elaine

Traveled with family
My husband spilled water when he fell in the middle of the night and when I mopped the water up with one of the bathroom towels, it came up with an amazing amount of dirt on it The room was dusty. There was a cracked lampshade. There was colouring and scribbling on one of the bulkheads. The microwave was dirty with encrusted food. Woodwork was damaged in several places. Pillows, mattress and sheets were fine and comfortable. The front desk staff were personable and we had very little other contact with staff. My husband fell in the middle of the night not due to any negligence on the part of the property and we were in a hurry to leave and get on the road so I did not voice my concerns with the front desk upon leaving. I work in hospitality myself and it grieves me to leave these critcal comments as I know that hospitality workers in general are often overworked and underpaid. But I would not recommend this hotel to anyone unfortunately.
Stayed 1 night in Dec 2025

8/10 Good

Jay

Liked: Staff & service, property conditions & facilities, room comfort
The shower was draining really slow and there was hair in the tub from a previous occupant. I asked them to take a look at it and they took care of it without any problems. Friendly staff, prompt response, much appreciated!
Stayed 2 nights in Jan 2026

4/10 Poor

Keshawn

Stayed 1 night in Dec 2025

4/10 Poor

Jessica

Stayed 1 night in Dec 2025

6/10 Okay

Joseph

Stayed 1 night in Dec 2025

10/10 Excellent

Charles

Stayed 1 night in Dec 2025

10/10 Excellent

Esteban

Business traveler
Liked: Cleanliness, staff & service, amenities
Room was great service was wonderful
Stayed 4 nights in Dec 2025

10/10 Excellent

Kyle

Stayed 2 nights in Dec 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

6/10 Okay

Colin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice but not as big as other suites we often get. Clean common areas and rooms, good breakfast, but key cards kept malfunctioning and had to keep walking all the way to front entrance with small children in cold weather. Asked front desk about parking lot cameras as I had valuables in pickup bed and they could not say whether they work or not and they can’t view them apparently. This caused me to keep going outside and checking. Also, had strange person roaming hallways and when brought to front desk staff there was no concern or interest taken.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jackie

Traveled with family
Liked: Staff & service
Front desk was nice at check in
Stayed 1 night in Dec 2025

10/10 Excellent

Justin

Stayed 1 night in Nov 2025

6/10 Okay

Melissa

Liked: Staff & service
Front desk ladies were great they had goos greeting when we walked to check in. Hotel was decent Hotel, maybe needed to update the room just a little on floors and the ac unit, the bed was comfy 😀, and wasnt a loud environment, and the price was a decent price to book. And hotel in a good spot to drive to certain stores in area, we would book agian it was a decent hotel
Stayed 1 night in Dec 2025

2/10 Terrible

Eric

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I get checked in and in to the room. Immediately it feels like I'm being watched inside the room.i turned the TV on but intuition doesn't go away. I'm on the second floor and weird noises are coming from just outside the window. I think there are spirits there and maybe a few hidden cameras and listening devices. I did not stick around. Left immediately. That was the second time I've stayed at that hotel and both time were bad experiences. I guess you get what you pay for. Definitely won't be a third time. DO NOT RECOMMEND.
Stayed 1 night in Dec 2025

2/10 Terrible

javier

Liked: Staff & service
Disliked: Amenities
My bed was filled with bed bugs !!! I couldn’t get mad at front desk rep-Matthew because he was very pleasant. Reported to management, see what happens.
Stayed 1 night in Dec 2025

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