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Quality Suites Lubbock Southwest

2.5 star property
Hotel with free breakfast, near South Plains Mall

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Photo gallery for Quality Suites Lubbock Southwest

Exterior
Lobby
Desk, soundproofing, iron/ironing board, free cribs/infant beds
Free daily buffet breakfast
Seasonal outdoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
5113 S Loop 289, Lubbock, TX, 79424
  • Place, South Plains Mall
    ‪9 min walk‬
  • Place, Lubbock Premiere Cinema
    ‪14 min walk‬
  • Place, Huneke Park
    ‪3 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

8.2 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

8.2 out of 10
Very good
(37 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(26 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Upgrade)

Suite, 2 Queen Beds, Non Smoking (Upgrade) | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking (Upgrade)

8.4 out of 10
Very good
(42 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Lubbock

South Plains Mall is a short stroll from Quality Suites Lubbock Southwest, and other popular attractions like Lubbock Premiere Cinema are within a mile (2 km). This 65-room hotel welcomes guests with free breakfast and conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • South Plains Mall - 9 min walk - 0.5 miles
  • Lubbock Premiere Cinema - 14 min walk - 0.8 miles
  • Huneke Park - 3 min drive - 2.1 miles
  • Texas Tech University - 7 min drive - 6.8 miles
  • Buddy Holly Center - 9 min drive - 9.3 miles

Getting around

  • Preston Smith Intl. Airport (LBB) - 19 min drive

Restaurants

  • ‪Texas Roadhouse - ‬13 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Chick-fil-A - ‬10 min walk
  • ‪Bubba's 33 - ‬10 min walk
  • ‪The Cheesecake Factory - ‬12 min walk

About this property

Quality Suites Lubbock Southwest

Hotel with free breakfast, near South Plains Mall
Quality Suites Lubbock Southwest features a 24-hour gym, free WiFi in public areas, and a business center. Free parking is available if you drive. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and free newspapers.
LED TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Sitting areas, refrigerators, and microwaves are also standard.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

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  • Hot Tub
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Comfort Suites Hotel Lubbock
Comfort Suites Lubbock
Comfort Hotel Lubbock
Comfort Suites Lubbock Hotel
Lubbock Comfort Inn
Quality Suites Hotel
Quality Suites Lubbock
Comfort Suites Lubbock
Quality Suites Hotel Lubbock

Frequently asked questions

Is free cancellation available at Quality Suites Lubbock Southwest?

Quality Suites Lubbock Southwest provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

What is there to do near Quality Suites Lubbock Southwest?

This hotel is located in Lubbock, a short 10-minute walk from South Plains Mall and also 17 minutes on foot from Lubbock Premiere Cinema. You'll also find Spectrum & OMNI Theater and West End Center within a short drive.

Is there parking available at Quality Suites Lubbock Southwest?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Quality Suites Lubbock Southwest include a casino at the property?

No, Quality Suites Lubbock Southwest doesn't have a casino.

Is there an indoor pool at Quality Suites Lubbock Southwest?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Quality Suites Lubbock Southwest?

Couples staying at this hotel will appreciate amenities like free Internet access as well as a seasonal outdoor pool and a 24-hour fitness facility.

Does Quality Suites Lubbock Southwest have a hot tub?

No, there isn't a spa tub at this hotel.

Does Quality Suites Lubbock Southwest have a restaurant that serves breakfast?

Quality Suites Lubbock Southwest offers free buffet breakfast each morning though there is no restaurant.

Does Quality Suites Lubbock Southwest allow pets to stay for free?

No, pets aren't allowed at Quality Suites Lubbock Southwest though service animals are welcome.

Does Quality Suites Lubbock Southwest have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Quality Suites Lubbock Southwest?

The closest major airport to Quality Suites Lubbock Southwest is Preston Smith Intl. Airport (LBB), which is 14.7 mi away (19 minutes by car).

Are there rooms with balconies that I can book at Quality Suites Lubbock Southwest?

No, there aren't any guestrooms with balconies at Quality Suites Lubbock Southwest.

Reviews

Quality Suites Lubbock Southwest Reviews

8.0

Very Good

8.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 452 out of 1005 reviews
Rating 8 - Good. 285 out of 1005 reviews
Rating 6 - Okay. 129 out of 1005 reviews
Rating 4 - Poor. 77 out of 1005 reviews
Rating 2 - Terrible. 62 out of 1005 reviews

Reviews

2/10 Terrible

Julio

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The room was horrible, very dirty and smelled. They did not have any other 2 twin bed. We left. How can I get my money back?
Stayed 1 night in Nov 2025

10/10 Excellent

Jacqueline

Stayed 1 night in Aug 2025

10/10 Excellent

Kelsey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Kaitlynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed a quick stay for the weekend! Quality suites was exactly what I needed, it was clean with an easy check in and nice staff. There are restaurants near by and a wal mart that was super close!
Stayed 2 nights in Aug 2025

8/10 Good

Natasha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room and the bathroom were clean and not bad for the price. Though the room didn’t have the smoking smell as it was non-smoking the moment you step out of the room you could smell weed. But overall it was a nice hotel with good breakfast in the morning.
Stayed 2 nights in Aug 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only issue was internet down several hours one day but was repaired. Good stay for the price
Stayed 4 nights in Aug 2025

10/10 Excellent

Javiez

Liked: Cleanliness, amenities
Love it
Stayed 1 night in Aug 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last minute reservation and it worked out perfectly ❤️
Stayed 1 night in Aug 2025

10/10 Excellent

Rojelio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Michael

Business traveler
Disliked: Property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Stacey

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

robert

Liked: Staff & service, property conditions & facilities, room comfort
Front counter ladybwas very nice and professional. Our room needed the floors cleaned and the shower curtain was loose so it wouldnt stay closed and floor got pretty wet.
Stayed 1 night in Aug 2025

2/10 Terrible

Rishi Raj

Traveled with family
Disliked: Cleanliness, property conditions & facilities
There’s a musty smell in the room, and in the bathroom, there’s only a curtain but no proper water stopper, so the water spreads everywhere when I take a shower.
Stayed 1 night in Aug 2025

8/10 Good

Peter W

Traveled with group
Liked: Cleanliness, staff & service, room comfort
There were a few issues, the hair dryer didn’t work but they replaced it upon request. Bed was the most comfortable of any on our cross country trip. Floors could be replaced but it was clean.
Stayed 1 night in Aug 2025

8/10 Good

Tonya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Sheldon

Stayed 1 night in Jul 2025

2/10 Terrible

Genene, Tome

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There aren't enough characters in the review box to tell you all the issues. Bottom line, don't waste your money here. Very dirty, sticky floors, couch in the room was filthy and stained, room smelled musty, no shower curtain, no bar soap and deadbolt didn't work. Only the metal bar across the door stopped a guy from coming in unannounced. Front desk was annoyed with our requests and after checking out early my request for a refund was denied because I didn't file a complaint with the property.
Stayed 2 nights in Jul 2025

8/10 Good

Carolyn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Doc appointments. Good deal Convenient to Mall, theater, shopping etc.
Stayed 1 night in Jul 2025

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are touring the U.S. and this motel really met all our needs. Everything was perfect there.
Stayed 1 night in Jul 2025

8/10 Good

Dereck

Stayed 1 night in Jul 2025

10/10 Excellent

Ana

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Gregory

Stayed 1 night in Jul 2025

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an older property, but felt very nice and spacious. Rooms seem to be updated. Loved that the room we stayed in didn't have carpet. The room was warm when we got there, but the in room AC unit quickly cooled it down. Will definitely stay at again!
Stayed 1 night in Jul 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Spacious

The hotel has a great spacious set up in the lobby. And the rooms are spacious, which is a plus you have a place to sit apart from the bed.
Stayed 1 night in Jul 2025

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