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Quality Suites Lubbock Southwest

2.5 star property
Hotel with free breakfast, near South Plains Mall

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Photo gallery for Quality Suites Lubbock Southwest

Exterior
Free daily full breakfast
Seasonal outdoor pool
Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cribs/infant beds
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
5113 S Loop 289, Lubbock, TX, 79424
  • Place, South Plains Mall
    ‪9 min walk‬
  • Place, Lubbock Premiere Cinema
    ‪14 min walk‬
  • Place, Huneke Park
    ‪3 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

8.2 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

8.2 out of 10
Very good
(37 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(27 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Upgrade)

Suite, 2 Queen Beds, Non Smoking (Upgrade) | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking (Upgrade)

8.4 out of 10
Very good
(42 reviews)
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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About the neighborhood

Lubbock

South Plains Mall is a short stroll from Quality Suites Lubbock Southwest, and other popular attractions like Lubbock Premiere Cinema are within a mile (2 km). This 65-room hotel welcomes guests with free breakfast and conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • South Plains Mall - 9 min walk - 0.5 miles
  • Lubbock Premiere Cinema - 14 min walk - 0.8 miles
  • Huneke Park - 3 min drive - 2.1 miles
  • Texas Tech University - 7 min drive - 6.8 miles
  • Buddy Holly Center - 9 min drive - 9.3 miles

Getting around

  • Preston Smith Intl. Airport (LBB) - 19 min drive

Restaurants

  • ‪Texas Roadhouse - ‬13 min walk
  • McDonald's
  • Chick-fil-A
  • ‪Barnes & Noble Café - ‬12 min walk
  • ‪7 Brews - ‬13 min walk

About this property

Quality Suites Lubbock Southwest

Hotel with free breakfast, near South Plains Mall
Quality Suites Lubbock Southwest features a 24-hour gym, free WiFi in public areas, and a business center. Free parking is available if you drive. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and free newspapers.
LED TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Sitting areas, refrigerators, and microwaves are also standard.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

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Suite, 1 King Bed, Accessible, Non Smoking | Desk, iron/ironing board, WiFi, bed sheets
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  • Breakfast included
  • Parking included
7.2 out of 10, Good, 1,001 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Comfort Suites Hotel Lubbock
Comfort Suites Lubbock
Comfort Hotel Lubbock
Comfort Suites Lubbock Hotel
Lubbock Comfort Inn
Quality Suites Hotel
Quality Suites Lubbock
Comfort Suites Lubbock
Quality Suites Hotel Lubbock

Frequently asked questions

Is free cancellation available at Quality Suites Lubbock Southwest?

Quality Suites Lubbock Southwest provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

What is there to do near Quality Suites Lubbock Southwest?

This hotel is located in Lubbock, a short 10-minute walk from South Plains Mall and also 17 minutes on foot from Lubbock Premiere Cinema. You'll also find Spectrum & OMNI Theater and West End Center within a short drive.

Is there parking available at Quality Suites Lubbock Southwest?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Quality Suites Lubbock Southwest include a casino at the property?

No, Quality Suites Lubbock Southwest doesn't have a casino.

Is there an indoor pool at Quality Suites Lubbock Southwest?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Quality Suites Lubbock Southwest?

Couples staying at this hotel will appreciate amenities like free Internet access as well as a seasonal outdoor pool and a 24-hour fitness facility.

Are there hot tubs at Quality Suites Lubbock Southwest?

No, this hotel doesn't have a spa tub.

Does Quality Suites Lubbock Southwest have a restaurant that serves breakfast?

Quality Suites Lubbock Southwest offers free full breakfasts each morning though there is no restaurant.

Does Quality Suites Lubbock Southwest allow pets to stay for free?

No, pets aren't allowed at Quality Suites Lubbock Southwest though service animals are welcome.

Are there connecting rooms at Quality Suites Lubbock Southwest?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Quality Suites Lubbock Southwest?

The closest major airport to Quality Suites Lubbock Southwest is Preston Smith Intl. Airport (LBB), which is 14.7 mi away (19 minutes by car).

Can I book a room with a balcony at Quality Suites Lubbock Southwest?

No, you won't find guestrooms with balconies at Quality Suites Lubbock Southwest.

Quality Suites Lubbock Southwest Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 453 out of 1001 reviews
Rating 8 - Good. 281 out of 1001 reviews
Rating 6 - Okay. 125 out of 1001 reviews
Rating 4 - Poor. 77 out of 1001 reviews
Rating 2 - Terrible. 65 out of 1001 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Michael

Stayed 1 night in Nov 2025

2/10 Terrible

Julio

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The room was horrible, very dirty and smelled. They did not have any other 2 twin bed. We left. How can I get my money back?
Stayed 1 night in Nov 2025

8/10 Good

Edward

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was GREAT! room was clean comfortable, however the flooring in bedroom section was coming apart at he seems. This really needs repaired, as I'm sure most guests would NOT overlook this. Have stayed here several times always friendly clean but these needs repaired.
Stayed 2 nights in Oct 2025

10/10 Excellent

Joseph

Stayed 1 night in Oct 2025

2/10 Terrible

Justin

Stayed 1 night in Oct 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Sara

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The couch in the king suite was so nasty I didn’t even want to touch it! Torn with all kinds of nasty stains. The a/c had black sticky stuff like it had once been taped to hold it together. The bed looked like it was half ass made the pillows
Stayed 2 nights in Oct 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stayed 2 nights in Oct 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was awesome as always.
Stayed 1 night in Oct 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

2/10 Terrible

Veronica

Stayed 1 night in Sep 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities
Some fixtures in the room I was in could use some serious attention. Bath fixtures, and flooring. Being disabled and the flooring cupping I had almost tripped and fell a few times. Other than that all was good.
Stayed 1 night in Sep 2025

10/10 Excellent

Elena

Stayed 1 night in Aug 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Clean friendly staff
Stayed 1 night in Sep 2025

6/10 Okay

John

Traveled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Asked for a 6 am wake up call, did not receive one. Key entrance door prop open with rug so people did not need to use room key to enter.
Stayed 1 night in Sep 2025

10/10 Excellent

Kathryn

Traveled with family
Room is old needs new flooring
Stayed 1 night in Sep 2025

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the place
Stayed 1 night in Sep 2025

2/10 Terrible

Samuel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay! No stairs,

Dont stay!! No elevators, must use steep stairs, unfriendly staff, refuses to cancel with refund and will ask you to leave and keep your money totally ridiculous & the rooms are not comfortable with the AC is a terrible type of air very musky feeling
Stayed 2 nights in Aug 2025

4/10 Poor

Erin

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointed and dissatisfied

The photographer did a great job of making this place look great and the staff were kind but that is the only compliment I will give. Arriving we found that we were located between the Golden Corral restaurant and a safelite repair shop , in fact the pool , which is substantially smaller in real life was placed practically in the safelite parking lot, not the poolside relaxation we had anticipated. Our room seemed clean in a cursory manner and so run down. It was clear that there had been flooding as the entire laminate floor was buckling and lifting to the point of tripping hazard. When we alerted the front desk they acted surprised and said the cleaning crew must have missed it (photos will show that would be impossible or as suspected this room was not cleaned often) the person proceeded to let us know thy only other king room would be the suite and the most expensive room as if this flooring issue was our problem and choice. There were sticky spots on the floor and the bathroom was just not that clean you want in a hotel. The walls had big dings and drywall chunks missing . The bed was decent but the pillow were throw pillow sized the seemed like they were just stuffed with either sheets or older pillows. Normally we enjoy some room time napping or just decompressing on trips but the TV worked intermittently (we were told that the WiFi was too weak for a full capacity so that was common) and the room was just totally uninviting so we avoided it until bed time.
Stayed 3 nights in Sep 2025

10/10 Excellent

Margie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room for the price
Stayed 1 night in Sep 2025

10/10 Excellent

Tina, Fairfield

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked it a lot.
Stayed 3 nights in Aug 2025

8/10 Good

Jonah

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Susana, seminole

Liked: Cleanliness, staff & service, property conditions & facilities
Wasnt new but it was good enough for 73$
Stayed 1 night in Sep 2025

6/10 Okay

Gina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Good for what you pay for

Unbiased review: Good -Cost -Location -Quiet -Breakfast included -Bed was comfortable -Front desk was receptive and available Not so good -No shampoo, had to ask for the bottles to be refilled -Very dusty and lots of hair on the floor -Room was humid -WiFi would cut in and out
Stayed 2 nights in Sep 2025

8/10 Good

Susie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

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