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Recent guest reviews

We have stayed several times to visit our daughter at Texas Tech. Never have had any problems. Breakfast is decent. Easy check-in. Rooms are clean. Will stay again.

I rarely ever give a bad rating on anything...I’m pretty easy to please. But this Super 8 is a dump. I can’t believe that the rating on Orbitz is so high. We were first given room 111. Upon entering the room, it seemed a tad cool, but I figured it was just the AC. When we were all settled in the room, I went to the window because it was raining pretty bad, and I notice that the window is completely off the hinges on one side and there was a huge opening...I could easily stick my hand through and feel outside. Not good for a first floor window...it wasn’t the safest part of town and someone could’ve easily pushed in that window from the outside. There was no way to lock it and the window wouldn’t snap back into place. I went to tell the person at the front desk and she offered to move us to the second floor, room 212. We took the offer. Room 212 was only slightly better. It was pretty dirty...hopefully I can add pictures to this review. The couch had a lot of stains and the window had a lot of residue of some sort. When I went to the car to fetch something, my wife tried calling the front desk because she couldn’t get the AC to work. Only problem was that neither of the two phones in the room worked...but they were both plugged in. My wife had to go down to the desk...she was told that she first had to unplug the AC system from the wall, to reset it...then that should turn on the display for the wall-mounted thermostat...which it did. Lots more, but no more room for review

Staff was rude & literally put us & 3 other parties out!

Nice clean room. Staff was very friendly and helpful.

Very nice motel, especially for the price. Would stay here again.

I believe is staff were a bit more considerate the hotel stay would be pleasant. The facility room service is poor and so is the customer service, or lack there of, especially in the kitchen during the complimentary breakfast. RUDE RUDE RUDE.

When I was out of shower and ready to blow dry my hair, I found the blow dryer wouldn't work. I went to the phone to call and ask for one to be sent up. The phone was dead. I had to get dressed, go down and ask for one. They didn't have one, so the said they'd send one up. Fifteen minutes later I finally got one. That didn't work. Finally figured out that the plugs by the sink didn't work. Too many hassles.

Our visit was ok. Staff was great. Breakfast was good. Room wasn’t really clean and was wore down.

The stay wasnt terrible but it wasnt great either. Check in was ok but the gal was a little rude at first. On aorbitz i booked 2 rooms for 2 adults and 2 kids but the hotel reservation only showed 2 adults. Once in the rooms i went to open the fold outs and there was no bedding. I called down for some and was told i had to go pick it up myself. Once i picked it up, i was told that due to their ongoing renovations, they advised against using the pullouts since most were broken. Mind you i booked a king with pullout for 2 adults and 2 kids. So where do they sleep now? Went to use the gym and the key card wouldn't work. At 10pm i get told they have a rollaway for one of the two rooms i had booked. Then we had to reset our key cards about 8 times during our stay. Rooms were clean. It wasn't a bad place to stay. But was very annoyed having to reset keys so many times and not having beds for everyone.

Nice, clean room. Front desk staff extremely friendly.

Clean. Nice renovation. WiFi is good. Definitely good for the price. Recommend.

Over all was a great stay. Everyone were really nice.

I have stayed a few times and I'm always satisfied with everything. Will continue to stay here when I'm in Lubbock.

During my recent stay, everything we ask for they were out of it. Example king size bed you only get 2 pillows, two towels for four people, sheets for full out couch? Even the air conditioner wasn't working. Stay here at your own risk.

Family of four stayed the night in Lubbock to continue on to Austin the next day. Room was standard w/2 queen beds. Room was nice and clean, breakfast was great (Texas waffle maker was easy to make and use) and location was easy to find right off the interstate. Overall great experience.

Desk help rude. Wouldn't provide receipt or invoice at checkout. This due to agreement w Third party.

We were very disappointed with the hotel. The facility was dirty, the breakfast was sub-par and the pool was ice cold. The hotel was out of towels the first day of our stay. So, with four people in our room, we had to settle for two towels and some very small/rough pool towels.

Interstate 27 South Lubbock TX

Room options

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Mobility Roll-In Shower)

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Mobility Roll-In Shower)

2 Queen Beds | Sleeps 4

Suite, 1 King Bed, Hot Tub

1 King Bed | Sleeps 2

Suite, 1 King Bed

1 King Bed | Sleeps 4

Guest reviews for Super 8 by Wyndham Lubbock TX

Everyone (22) Couples (1) Family (5)
5
Everyone

By on Aug 1, 2020

Review comment responded on Aug 3, 2020

Thanks

5
Family Family

We have stayed several times to visit our daughter at Texas Tech. Never have had any problems. Breakfast is decent. Easy check-in. Rooms are clean. Will stay again.

By on Oct 22, 2019

Review comment responded on Nov 30, 2019

Thanks

5
Everyone

By on Aug 16, 2019

1
Family with small children

I rarely ever give a bad rating on anything...I’m pretty easy to please. But this Super 8 is a dump. I can’t believe that the rating on Orbitz is so high. We were first given room 111. Upon entering the room, it seemed a tad cool, but I figured it was just the AC. When we were all settled in the room, I went to the window because it was raining pretty bad, and I notice that the window is completely off the hinges on one side and there was a huge opening...I could easily stick my hand through and feel outside. Not good for a first floor window...it wasn’t the safest part of town and someone could’ve easily pushed in that window from the outside. There was no way to lock it and the window wouldn’t snap back into place. I went to tell the person at the front desk and she offered to move us to the second floor, room 212. We took the offer. Room 212 was only slightly better. It was pretty dirty...hopefully I can add pictures to this review. The couch had a lot of stains and the window had a lot of residue of some sort. When I went to the car to fetch something, my wife tried calling the front desk because she couldn’t get the AC to work. Only problem was that neither of the two phones in the room worked...but they were both plugged in. My wife had to go down to the desk...she was told that she first had to unplug the AC system from the wall, to reset it...then that should turn on the display for the wall-mounted thermostat...which it did. Lots more, but no more room for review

By on Apr 24, 2019

1
Family

Staff was rude & literally put us & 3 other parties out!

By on Apr 21, 2019

4
Everyone

Nice clean room. Staff was very friendly and helpful.

By on Nov 5, 2018

Review comment responded on Dec 19, 2018

THANKS

4

very nice motel for the price.

Everyone

Very nice motel, especially for the price. Would stay here again.

By on Aug 14, 2018

4

it is a nice hotel

Everyone

I believe is staff were a bit more considerate the hotel stay would be pleasant. The facility room service is poor and so is the customer service, or lack there of, especially in the kitchen during the complimentary breakfast. RUDE RUDE RUDE.

By , from Lubbock, Tx. on May 14, 2018

3

traveling through

Everyone

When I was out of shower and ready to blow dry my hair, I found the blow dryer wouldn't work. I went to the phone to call and ask for one to be sent up. The phone was dead. I had to get dressed, go down and ask for one. They didn't have one, so the said they'd send one up. Fifteen minutes later I finally got one. That didn't work. Finally figured out that the plugs by the sink didn't work. Too many hassles.

By , from New Mexico on Mar 14, 2018

5

ok hotel

Everyone

Our visit was ok. Staff was great. Breakfast was good. Room wasn’t really clean and was wore down.

By , from C on Oct 7, 2017

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