DoubleTree by Hilton Lubbock University Area

4.0 star property

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Photo gallery for DoubleTree by Hilton Lubbock University Area

Bar (on property)
Lobby
Breakfast and dinner served
Terrace/patio
Suite, 2 Bedrooms, Pool View | View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
505 Avenue Q, Lubbock, TX, 79401
  • Place, Lubbock Memorial Civic Center
    ‪5 min walk‬
  • Place, Buddy Holly Center
    ‪2 min drive‬
  • Place, Texas Tech University
    ‪4 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪8 min drive‬

Room options

Room, 1 King Bed

9.4 out of 10
Exceptional
(33 reviews)
  • 600 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 600 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Corner

8.0 out of 10
Very good
(1 review)
  • 600 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 650 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Roll-In Shower)

8.4 out of 10
Very good
(7 reviews)
  • 600 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Mobility & Hearing, Roll-in Shower)

  • 650 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms, Pool View

7.8 out of 10
Good
(6 reviews)
  • 650 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(43 reviews)
  • 600 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony

8.0 out of 10
Very good
(3 reviews)
  • 600 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Corner

  • 600 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Lubbock

Located in Downtown Lubbock, DoubleTree by Hilton Lubbock University Area is within a 10-minute stroll of sights such as Lubbock Memorial Civic Center and Fresenius Medical Care at Lubbock Heart Hosptial. This 140-room, 4-star hotel has an indoor pool along with free in-room WiFi and free self parking.

What's nearby

  • Lubbock Memorial Civic Center - 5 min walk - 0.3 miles
  • Jones AT&T Stadium - 2 min drive - 1.9 miles
  • Buddy Holly Center - 2 min drive - 1.2 miles
  • Blue Light Live - 2 min drive - 1.2 miles
  • Texas Tech University - 4 min drive - 3.8 miles

Getting around

  • Preston Smith Intl. Airport (LBB) - 9 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Taco Bell - ‬5 min walk
  • ‪Paint Rock Coffee Co. - ‬14 min walk
  • ‪BierHaus Lubbock - ‬16 min walk
  • ‪Two Docs Brewing - ‬14 min walk

About this property

DoubleTree by Hilton Lubbock University Area

At DoubleTree by Hilton Lubbock University Area, guests enjoy an indoor pool, a gym, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and concierge services. Additional amenities include conference space, express check-in, and express check-out.
Guests can expect free WiFi and 55-inch flat-screen TVs. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and laptop-compatible safes are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking within 0.1 miles
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 13 to 19 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Claraboya Scratch Kitchen

Things to do

  • Gym
  • Indoor pool
  • TV in common areas
  • Wine tours

Family friendly

  • In-room crib
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4,000 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Handrails in stairways (34 inches high)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
Guests are required to download the property's Hilton Honors mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 13 to 19 per person
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Wyndham Garden Hotel Lubbock
Wyndham Garden Lubbock
DoubleTree by Hilton Lubbock University Area Hotel
DoubleTree by Hilton Lubbock University Area Lubbock
DoubleTree by Hilton Lubbock University Area Hotel Lubbock

Frequently asked questions

Is a free cancellation option available at DoubleTree by Hilton Lubbock University Area?

DoubleTree by Hilton Lubbock University Area offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at DoubleTree by Hilton Lubbock University Area?

As of Mar 5, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Lubbock University Area on Apr 3, 2026 start from $141, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to DoubleTree by Hilton Lubbock University Area?

This hotel is situated in Downtown Lubbock within a short 12-minute walk of Louise Hopkins Underwood Center for the Arts and also 19 minutes on foot from Carlock Building. You'll also find Jones AT&T Stadium and Blue Light Live within a short drive.

Will I be able to park at DoubleTree by Hilton Lubbock University Area?

Yes, uncovered self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does DoubleTree by Hilton Lubbock University Area feature a casino at the property?

No, DoubleTree by Hilton Lubbock University Area doesn't have a casino.

Will I find an indoor pool at DoubleTree by Hilton Lubbock University Area?

Yes, this hotel has an indoor pool.

What do couples enjoy most about DoubleTree by Hilton Lubbock University Area?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at DoubleTree by Hilton Lubbock University Area?

No, there isn't a spa tub at this hotel.

Does DoubleTree by Hilton Lubbock University Area feature a restaurant that includes a breakfast menu?

Yes, DoubleTree by Hilton Lubbock University Area serves a cooked-to-order breakfast for a surcharge each morning at Claraboya Scratch Kitchen.

Will DoubleTree by Hilton Lubbock University Area allow pets to stay for free?

No, pets aren't allowed at DoubleTree by Hilton Lubbock University Area though service animals are welcome.

Are there connecting rooms at DoubleTree by Hilton Lubbock University Area?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to DoubleTree by Hilton Lubbock University Area?

The closest major airport to DoubleTree by Hilton Lubbock University Area is Preston Smith Intl. Airport (LBB), which is 6.1 mi away (9 minutes by car).

Can I book a room with a balcony at DoubleTree by Hilton Lubbock University Area?

Yes, some guestrooms at DoubleTree by Hilton Lubbock University Area offer a balcony.

DoubleTree by Hilton Lubbock University Area Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 444 out of 717 reviews
Rating 8 - Good. 130 out of 717 reviews
Rating 6 - Okay. 59 out of 717 reviews
Rating 4 - Poor. 41 out of 717 reviews
Rating 2 - Terrible. 43 out of 717 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Juan

Stayed 1 night in Nov 2025

10/10 Excellent

Nathen

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Nov 2025

10/10 Excellent

Amelia

Stayed 1 night in Nov 2025

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room and facility. Family friendly. Didn’t get to try but the restaurant looked hoppin’.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jerard

Stayed 1 night in Aug 2025

8/10 Good

Cynthia

Traveled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
Room was not clean and we got the suite over the pool and bar area. Keeps you up till midnight or 1 until bar closes. No extra covers upon request. Front desk was very apologetic and attempted to correct issues. The young lady Sundry morning to sit us was not very pleasant. For breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Vandon

Stayed 1 night in Oct 2025

2/10 Terrible

Jennifer, Fort Worth

Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Deeply Disappointing Stay If I could give zero stars, I would. I understand that game weekends come at a premium, but charging $300 a night for rooms that normally run around $100 is one thing - delivering the bare minimum is another. Shockingly, even that didn't happen here. Our room was falling apart and dirty from the moment we walked in. The TV, shower head, and toilet paper holder were all coming out of the wall. There was mold, stained bedding, and an overall level of neglect that was completely unacceptable for any hotel, let alone a Hilton-branded property. Housekeeping never came. When we asked the front desk if they could at least refresh towels and bedding while we went out for dinner, we were met with eye rolls and an attitude that made it clear we were an inconvenience. And what did they do? The absolute least. They dropped off "clean" towels and threw a new mattress cover on top of the same stained comforter. They didn't clean, didn't remove dirty towels (which we had placed in the shower clearly to be taken), didn't refresh anything, didn't pick up a thing. For $300 a night, I expected at least a clean, functional room and basic hospitality. Instead, we received a broken, dirty room and dismissive service. If there had been any availability elsewhere, we would have left immediately. I will never stay here again, and I will never recommend this hotel to anyone. They should be ashamed of themselves.
Stayed 2 nights in Nov 2025

8/10 Good

Noe

Stayed 1 night in Nov 2025

10/10 Excellent

Carri

Stayed 1 night in Nov 2025

8/10 Good

Debra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The shower was leaking from the ceiling and causing the paint and ceiling to get wet when water was running. Looked like someone tried to fix but didn't get it from leaking and patched the ceiling anyway.
Stayed 2 nights in Nov 2025

8/10 Good

Kristina

Stayed 2 nights in Nov 2025

10/10 Excellent

Arjeta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean, the staff was very friendly and very polite. Overall I enjoyed the stay and will definitely be back again.
Stayed 1 night in Nov 2025

10/10 Excellent

Anton

Stayed 2 nights in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
The restaurant was amazing, room new , clean. Staff very helpful
Stayed 2 nights in Nov 2025

4/10 Poor

Christine

Traveled with family
Liked: Cleanliness, property conditions & facilities
Rooms are clean, comfortable and staff is courteous but the restaurant (Claraboya) completely derails this otherwise lovely hotel. They played live music from a fairly poor musician strumming his guitar at 7:30am and due to the centralized location everything reverberat s throughout the building and was too loud to sleep in the room. We met some friends for drinks and appetizers in Claraboya and were asked to move to the bar (rather than a table) so the restaurant could save tables for dinner—yet when we left there were still empty tables. Not impressed. We have stayed at 6 other Lubbock hotels around the University for Texas Tech games and this was my worst experience. Many better options around the University area.
Stayed 2 nights in Nov 2025

10/10 Excellent

Elizabeth

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I always love staying here! The staff is great and it’s so clean!
Stayed 1 night in Nov 2025

2/10 Terrible

Jai

Disliked: Cleanliness, staff & service, amenities
When we first got there they lost our reservation, when we got to the room things seemed okay later the first night as I was about to go to bed I see a throw up stain not cleaned at all , I then start to notice how the rest of the room is dirty with dust on just about everything , I didn’t even shower because I was so thrown off , THEN THE SECOND NIGHT HAPPENED AND THIS IS WHEN WE KNEW WE WERENT STAYING ( BED BUGS ) they have bed bugs … I booked this place because it was expensive and seemed nice .. looks are deceiving
Bed bug on couch
Bed bug on couch
bed bug on couch
Throw up on wall
Stayed 2 nights in Oct 2025

10/10 Excellent

phil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

ESTEVAN

Liked: Cleanliness, staff & service, property conditions & facilities
Was good
Stayed 1 night in Aug 2025

10/10 Excellent

Cynthia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Check-in was easy. Staff was friendly. It smelled great. Bed was comfortable.
Stayed 1 night in Oct 2025

10/10 Excellent

Tamim

Liked: Staff & service, amenities, property conditions & facilities
New , Clean and quiet .
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and friendly people
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2025

10/10 Excellent

Timothy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The food is hands down the best of any hotel in the Lubbock market. Overall, the rooms are clean, modern, and has soft beds. The people are accommodating. I like it overall.
Stayed 2 nights in Oct 2025