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MCM Eleganté Hotel & Suites

3.5 star property

Choose dates to view prices

Photo gallery for MCM Eleganté Hotel & Suites

Interior
Lobby sitting area
Breakfast, lunch, dinner served; American cuisine
Exterior
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
801 Avenue Q, Lubbock, TX, 79401
  • Place, Lubbock Memorial Civic Center
    ‪3 min walk‬
  • Place, Buddy Holly Center
    ‪19 min walk‬
  • Place, Texas Tech University
    ‪4 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(107 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(42 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(32 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Mobility Accessible

Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed with Sofa bed, Mobility Accessible

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About the neighborhood

Lubbock

Located in Downtown Lubbock within a short walk of Lubbock Memorial Civic Center, MCM Eleganté Hotel & Suites is within 2 miles (3 km) of other popular sights such as Jones AT&T Stadium. This 3.5-star hotel has 293 guestrooms and offers conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Lubbock Memorial Civic Center - 3 min walk - 0.2 miles
  • Blue Light Live - 17 min walk - 0.9 miles
  • Buddy Holly Center - 19 min walk - 1.0 mile
  • Jones AT&T Stadium - 2 min drive - 2.1 miles
  • Texas Tech University - 4 min drive - 1.4 miles

Getting around

  • Preston Smith Intl. Airport (LBB) - 13 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Taco Bell - ‬7 min walk
  • ‪Paint Rock Coffee Co. - ‬11 min walk
  • ‪BierHaus Lubbock - ‬13 min walk
  • ‪Two Docs Brewing - ‬14 min walk

About this property

MCM Eleganté Hotel & Suites

At MCM Eleganté Hotel & Suites, guests enjoy an indoor pool, a gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Additional amenities include meeting rooms, a conference center, and a 24-hour business center.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Microwaves, coffee makers, and free local calls are also available.
Recreational amenities at the hotel include an indoor pool and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free area shuttle
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception (select days)

Restaurants on site

  • Rustler Cafe

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (14,000 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Handrails in stairways
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • Service animals exempt from fees

Children and extra beds

  • Up to 4 kids stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hotel MCM
MCM Eleganté Hotel Lubbock
MCM Eleganté Lubbock
MCM Hotel
MCM Eleganté Hotel
Mcm Elegante & Suites Lubbock
MCM Eleganté Hotel & Suites Hotel
MCM Eleganté Hotel & Suites Lubbock
MCM Eleganté Hotel & Suites Hotel Lubbock

Frequently asked questions

Are free cancellation options available at MCM Eleganté Hotel & Suites?

MCM Eleganté Hotel & Suites provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at MCM Eleganté Hotel & Suites?

As of Feb 28, 2026, prices found for a 1-night stay for 2 adults at MCM Eleganté Hotel & Suites on Mar 12, 2026 start from 94.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around MCM Eleganté Hotel & Suites?

This hotel is situated in Downtown Lubbock within a short 12-minute walk of Louise Hopkins Underwood Center for the Arts and also 16 minutes on foot from Carlock Building. You'll also find Jones AT&T Stadium and Blue Light Live within a short drive.

Will I be able to park at MCM Eleganté Hotel & Suites?

Yes, self parking and long-term parking are offered for free at the hotel. Though parking is limited, accessible parking and free RV/bus/truck parking are also available.

Does MCM Eleganté Hotel & Suites have a casino on the premises?

No, MCM Eleganté Hotel & Suites doesn't have a casino.

Will I find an indoor pool at MCM Eleganté Hotel & Suites?

Yes, this hotel has an indoor pool.

Is MCM Eleganté Hotel & Suites good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does MCM Eleganté Hotel & Suites have a hot tub?

No, there isn't a spa tub at this hotel.

Does MCM Eleganté Hotel & Suites have a restaurant that serves breakfast?

Yes, MCM Eleganté Hotel & Suites serves free buffet breakfast at Rustler Cafe each morning.

Will MCM Eleganté Hotel & Suites allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at MCM Eleganté Hotel & Suites for a fee of USD 50 per accommodation, per stay.

Are there connecting rooms at MCM Eleganté Hotel & Suites?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to MCM Eleganté Hotel & Suites?

The closest major airport to MCM Eleganté Hotel & Suites is Preston Smith Intl. Airport (LBB), which is 6.3 mi away (13 minutes by car).

Are there rooms with balconies that I can book at MCM Eleganté Hotel & Suites?

No, at MCM Eleganté Hotel & Suites, there aren't any guestrooms that list a balcony.

Does MCM Eleganté Hotel & Suites offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at MCM Eleganté Hotel & Suites.

MCM Eleganté Hotel & Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 662 out of 1174 reviews
Rating 8 - Good. 245 out of 1174 reviews
Rating 6 - Okay. 143 out of 1174 reviews
Rating 4 - Poor. 67 out of 1174 reviews
Rating 2 - Terrible. 57 out of 1174 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Sheila

Stayed 1 night in Nov 2025

8/10 Good

Sameer

Stayed 1 night in Nov 2025

4/10 Poor

Holly

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eva is an extremely rude and disrespectful person to be working at a front desk. I called before booking to ensure a crib could be located, the man on the phone when I called on 11/22 around 8am told me very kindly that they do have cribs and to mention it in the notes, and I did so. Eva decided she would give me major attitude when I showed up because I needed said crib and “the newer person may not know where it is” Eva, that’s not anyone’s problem but yours and your worker. I don’t know where the crib is, but you have one so you can go find it if your employees can’t. Train them better, maybe. The rooms were atrociously hot and you can’t turn down the air past 66 for AC. Diabolical. We will never come back, don’t worry Eva you won’t have to get us a crib for around Christmas. The Residence Inn will do us much better.
Stayed 1 night in Nov 2025

2/10 Terrible

Kei, DENVER

Traveled with family and small children
We're told that they can not check-in anyone since all system are down. (its not power outage) I understand there was nothing that hotel staff could've done, but I would still rate this business, because they should have some backup plan for such situations.
Stayed 1 night in Nov 2025

10/10 Excellent

Grant

Stayed 2 nights in Nov 2025

4/10 Poor

Mari

Business traveler, Traveled with family
Disliked: Staff & service, property conditions & facilities
Área was unsafe too many homeless around the area. At check in, clerk announced to other male guests standing by, the fact that I was traveling alone with my daughter, our room number and asked for my phone number which she repeated loudly. I also could not sleep on my last night there, due to a woman fighting outside my window
Stayed 2 nights in Nov 2025

8/10 Good

beverly

Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Stayed 1 night in Nov 2025

6/10 Okay

Sol

Liked: Cleanliness, staff & service, amenities
There was an awful smelling air putifirr in the room and quite loud as well.Shpuld have complained and insisted on another room.
Stayed 1 night in Nov 2025

10/10 Excellent

José Luis Ortiz, El Paso

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Clean room
Stayed 1 night in Nov 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities
Very clean, great breakfast, friendly staff. The only downfall was that the ice on the 3rd floor doesn’t work. Beds are comfortable but need upgraded. I’ll stay here every time we go to Lubbock!
Stayed 1 night in Nov 2025

10/10 Excellent

DAWN

Stayed 2 nights in Nov 2025

8/10 Good

Claire

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Ricardo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was great. The room was very good and quiet and I was very happy with the overall experience.
Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Stayed 2 nights in Nov 2025

10/10 Excellent

Travis

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good price and great location. Includes breakfast and transportation. It's the perfect place to stay.
Stayed 3 nights in Nov 2025

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast is always amazing. The staff is friendly. Rooms are clean. I have stayed several times. None of the ice makers on any floor were working but hopefully they get that fixed soon. We took the shuttle to the Texas Tech game which was really nice.
Stayed 2 nights in Nov 2025

10/10 Excellent

Aaron, South Jordan

Stayed 1 night in Nov 2025

8/10 Good

Nick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was adequate. It’s listed as 4 star but maybe “Lubbock” 4 star. Looks like they’ve tried some remodeling but slapping paint on walls won’t make a dated interior better. All but one ice machine were not working and the specialty coffee machine in the bar was down as well. The staff said that has been true for awhile and they can’t get them fixed. The room was a little overpriced but that may have been because of the Texas Tech football home game.
Stayed 1 night in Nov 2025

6/10 Okay

Kathy

Traveled with family
Liked: Amenities, property conditions & facilities
Needs room updates. Plumbing is old and slow. Room smelled stale.
Stayed 2 nights in Nov 2025

10/10 Excellent

Peter, Brooklyn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient place to stay if you’re going to a Texas Tech game. Rooms are clean and breakfast if good.
Stayed 2 nights in Nov 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

luis

Stayed 1 night in Nov 2025

10/10 Excellent

Deborah

Helpful, courteous staff; very nice Manager reception w/ glass of wine & hot wings; hot breakfast is included w/ omelet station (and waffles available to order); room was clean & comfortable - a very nice stay overall
Stayed 1 night in Nov 2025

10/10 Excellent

Christopher, Albuquerque

Business traveler
Liked: Cleanliness
Great service, the hotel tries really hard
Stayed 1 night in Oct 2025

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