- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, Diners Club, Discover, JCB International, MasterCard, and Visa.
- No cribs or infant beds are available.
- No rollaway or extra beds are available.
Hawthorn Suites by Wyndham Lubbock
3.0 out of 5.0Enter your dates to see prices
Hawthorn Suites by Wyndham Lubbock
3.0 out of 5.0
4.0
out of 5
"Good!"
See all 73 reviews
This hotel is most popular for:
Recent guest reviews
Only issue was limited parking at the bldg. other parking was safe.
The staff at check in was amazing. So helpful in choosing a quiet room for a nursing student that needed to recover from a crazy day and study for a big test. She was amazing.
Great stay...great room, great staff. Big dark skinned guy that works in the front is very helpful and friendly. Sorry forgot the name. Will def be staying there in all my stays in Lubbock.
Not attractive at all on the outside, but clean comfortable, and roomy on the inside. Location is convenient to freeway. Breakfast was an excellent complimentary buffet.
Great hotel for the price. Cleanliness is always my top priority in a hotel and this one always delivers. I say here whenever I'm in Lubbock and plan to keep doing so. The only thing I would change is the Wifi, its there and free but gets bogged down quickly during peak times.
We really enjoyed our stay, it was a great deal for such a nice hotel. The hotel seemed a little older but kept up very well! Our room was very spacious and nice! The only complaint we had was the people above us sounded like elephants stomping around all night, not sure if it was thin floors or just annoying people! Other than that everything was great!!
We began with dishonest staff who did not tell me upon check in that AC was broken in my suite and a temporary unit was in the room. Upon entering room, the temperature was above 80. I asked to be moved which happened but was moved to a smaller room. The room I was moved to had a large flood light outside the window. Although there were shades on the windows, the light shown brightly all night and the room was as bright as daylight. My family and I did not sleep either night. Horrible experience for the price paid.
Room not worth $132. Clean just not extra special
Clean, spacious, comfy! Repeat customer and will continue to be.
Good staff, breakfast excellent, coffee great and hotel clean. The scenery around the hotel was a little sketchy but would stay again
I traveled to Lubbock on business twice and stayed here. The first time at this hotel the internet was atrocious. Not even 1MB speed up and down. I had to leave hotel to join a videoconference. Now, at least, they upgraded to Internet that provides about 7MB down and 2MB up. its decent, but not as bad as before. Hotels that want to cater to ANY business travelers should have NO LESS THAN 10MB up and down. After all, standard HOME internet speeds are MORE THAN 10MB up and down. Hotel chains neeeeeeeeed to wake up. At least this one is just taking a nap and hit the snooze button for now.
If you have any type of business which requires internet service, DO NOT STAY HERE!!! I had a video conference when I arrived and I found out that their "high speed internet" barely gets 1MB upload and 1MB download. I had to leave the hotel and go to a restaurant that offered free wi-fi in order to conduct my video conference. In fact, the internet was soooooooooooooo slow, I barely got 0.38Mbps at one point and couldn't send or receive emails thru Outlook or via the cloud since the web connectivity disconnected repeatedly. My ONLY solution to get wi-fi service during my stay was to m ake my cell phone into a hot spot and connect my laptop to the cell service (which was 17MB upload and download). Therefore, if you plan on conducting any kind of business over the internet while in Lubbock, TX, DO NOT STAY HERE!!!
The lobby smelled of cigarette. My room was on the third floor and by 6:00 am I had someone on the fourth floor "walking over my head!", from one side of the room to the other. I also heard people talking outside of my room late at night. The bathroom didn't have a place to hang the towel while showering. I had to come out of the bathtub after my shower and pick it up from its place above the toilet. Not good!
The clerk at check in was very friendly. The room was clean and spacious. The breakfast is very good and includes hot and cold selections.
Nice hotel, friendly staff, and breakfast was good.
The staff was incredibly friendly, the room was very comfortable, and it was close to everything I needed. Free shuttle to and from the airport (with pre booking 24 hours in advance) was very convenient. I would highly recommend staying here
Check in was quick and staff was great. Rooms nice and clean. Good location.
I don't eat the free breakfasts in hotels but it looked like a nice spread if that's your jam.
We went to Lubbock unfortunately for a funeral. We arrived about midnight after and were welcomed by the nice young man working the reception desk. I noticed how nice and clean everything looked, including the floors which had just been polished. Our room had 2 queen beds in it and they were very comfortable. The carpet and the bathrooms were very clean. Check out was easy and again the receptionist very courteous. The breakfast was not great, but we grabbed some coffee, eggs and a banana and that was all we really needed. I felt like the hotel was a great value and would stay there again.
Lady at front desk was polite,friendly. Sign in was ready and easy. Room was spacious , clean. Will stay there next visit.
Hotel highlights
- Free full breakfast
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Onsite dining
Texas Tech University is within 2 miles (3 km) of Hawthorn Suites by Wyndham Lubbock while other popular attractions such as Museum of Texas Tech University are within 3 miles (5 km). This 3-star hotel welcomes guests with 132 rooms and conveniences like an indoor pool, free in-room WiFi, and free self parking. National Ranching Heritage Center and Covenant Lakeside Hospital are also near this Lubbock hotel.
Dining
Free full breakfast is included with your stay and awaits you each morning. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. For a nice break, mingle with other guests at the free manager's reception.
Rooms
The 132 rooms are air-conditioned and have an array of amenities, including sofa beds, microwaves, and refrigerators. TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Coffee makers, free weekday newspapers, and free local calls are also available.
Property features
Guests of Hawthorn Suites by Wyndham Lubbock have access to an indoor pool, a fitness center, and a spa tub. There's free parking if you drive. Helpful staff can provide dry cleaning/laundry services, luggage storage, and a safe deposit box at the front desk. Additional amenities include free WiFi in public areas, 4 meeting rooms, and a business center.
Guest reviews for Hawthorn Suites by Wyndham Lubbock
great location very warm people at hawthorn
Everyone
Only issue was limited parking at the bldg. other parking was safe.
Everyone
The staff at check in was amazing. So helpful in choosing a quiet room for a nursing student that needed to recover from a crazy day and study for a big test. She was amazing.
Review comment
Ashley responded on Mar 5, 2018
Thank you so much for taking the time to leave us your feedback. We are delighted that you have enjoyed your stay with us. We are more ecstatic that our team went above and beyond for you. We cannot wait to invite you back in the future and we wish you safe travels. Thank You Ashley
nice stay.
Everyone
Great stay...great room, great staff. Big dark skinned guy that works in the front is very helpful and friendly. Sorry forgot the name. Will def be staying there in all my stays in Lubbock.
Review comment
Ashley responded on Mar 5, 2018
Thank you so much for taking the time to leave us your feedback. We are delighted that you have enjoyed your stay with us. We cannot wait to invite you back in the future and we wish you safe travels. Thank You Ashley
nice hotel
Everyone
Not attractive at all on the outside, but clean comfortable, and roomy on the inside. Location is convenient to freeway. Breakfast was an excellent complimentary buffet.
Review comment
Ashley responded on Jan 31, 2018
Thank you so much for rating your recent stay here at the Hawthorn Suites. We are delighted that you enjoyed your stay, breakfast, and your room. We cannot wait to have you back in the future. Yours in Hospitality Ashley Cash
loyal customer
Everyone
Great hotel for the price. Cleanliness is always my top priority in a hotel and this one always delivers. I say here whenever I'm in Lubbock and plan to keep doing so. The only thing I would change is the Wifi, its there and free but gets bogged down quickly during peak times.
Review comment
Jessi AGM responded on Nov 23, 2017
Dear Carla, Thank you so much for choosing our hotel and taking the time to share your review. I am very sorry to hear about the slow wifi; we know this is a very important amenity and we will work to address this immediately. We are very glad you enjoyed your stay and look forward to serving you again!!
nice clean and spacious!
Everyone
We really enjoyed our stay, it was a great deal for such a nice hotel. The hotel seemed a little older but kept up very well! Our room was very spacious and nice! The only complaint we had was the people above us sounded like elephants stomping around all night, not sure if it was thin floors or just annoying people! Other than that everything was great!!
completely disappointing
Everyone
We began with dishonest staff who did not tell me upon check in that AC was broken in my suite and a temporary unit was in the room. Upon entering room, the temperature was above 80. I asked to be moved which happened but was moved to a smaller room. The room I was moved to had a large flood light outside the window. Although there were shades on the windows, the light shown brightly all night and the room was as bright as daylight. My family and I did not sleep either night. Horrible experience for the price paid.
came to town for a wedding hotel picked by family
Everyone
Room not worth $132. Clean just not extra special
Students
Clean, spacious, comfy! Repeat customer and will continue to be.
good place to stay
Everyone
Good staff, breakfast excellent, coffee great and hotel clean. The scenery around the hotel was a little sketchy but would stay again
Dear Janet, Thank you for choosing to stay with us and taking the time to share your feedback. We are so glad you enjoyed your stay and look forward to serving you again!!