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Holiday Inn Express & Suites Lubbock West

2.5 out of 5.0

Recent guest reviews

Hotel was exceedingly clean and the room was immaculate. Staff was helpful and courteous. Breakfast in the morning was hot, fresh and plentiful. Shopping was within blocks.

2nd time to stay at this fine hotel. Very clean rooms and friendly staff. Breakfast was good and plentiful.

Great value love the indoor pool! Breakfast is definitely a great value, that makes the day easier...plus they have some gluten free options too.

I'm familiar with the hotel, spent there before quite a number of nights. the team is very friendly, rooms are spacious and comfortable. usually a good value for the buck.

Everything was wonderful except the high sound of heater

Taking into concideration that we had 3 inches of rain while in Lubbock, the stay was nice and the Staff was 2nd to none. This was our 4th weekend stay at this same hotel.

It was my first time staying at at Holiday Inn Express I usually stay at LA quainta but everywhere I called they only had double beds this motel had Queens and was in my price range. The rooms were very nice and clean and comfortable, I thought the pool was bigger in the pics but it was still fun. The price of the rooms I really thought the breakfast would be better but it reminded me of 1 star hotel breakfast. But besides that I would stay again

The hotel was great. The heater in the room was a bit loud.

Jennifer and Christine were exceptionally helpful in taking care of not only my block of rooms but the meeting we had on-site. They were friendly, attentive and went out of their way to help. Awesome job ladies!

Good place for a one night stay on business. Close to shops and some restaurants.

Check in went smooth, room was great, all our needs were met with a smile. The lady in the breakfast room made sure that everyone was greeted and asked if anyone needed anything. We noticed the great costomer service because we are in the retail biz and train our people to try to meet our customers needs.

Check in went smoothly with reservations in order (good job to you!). Keys did not work - back to the desk. Retrieved addition items from car - keys failed. Went for dinner - keys failed. Walls paper thin - had to ask neighbor to turn down TV. Area behind nite stand filthy. Went to breakfast - keys failed. Morning staff could have cared less. Will not be back.

Nice hotel. The rooms were all fairly new and the staff friendly. Good location close to downtown and the university.

Very clean and comfortable. I'm already a germaphobe and this hotel made me feel better about having to stay in one. Also we came to go to a Concert and forgot to print our tickets before we came and they had a nice big computer and printer for us to use and we printed them off in 2 minuets. So convienent! And gave us late check out we greatly appricaited this!

Very nice staff! Went out of their way for me. I got in very late and asked if any coffee was left and the kitchen person said it had been there awhile and she would make some more. We often stay at HI Express and this one was one of the best!

We had only a one night stay. Room was clean and breakfast was good.

Met expectations for 3 star hotel except WI-FI never quite worked correctly. It seemed as if the router was constantly overloaded. Staff was excellent at breakfast and front counter. Efficient and even asked us about specifics on our trip the following morning

Staff very friendly and helpful. Breakfast was fresh and well stocked.

The hotel is very nice; staff very courteous. Great value for money

We really enjoyed our stay. The location was close to great shopping and all the hotel employees we met were very friendly and helpful. Our room was very clean and the beds were comfortable.

6023 45th St Lubbock TX

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Holiday Inn Express & Suites Lubbock West places you within 2 miles (3 km) of Ballet Lubbock and Lubbock Premiere Cinema. This 82-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. South Plains Mall and Lubbock Christian University are also close to this Lubbock hotel.


Dining

Free buffet breakfast is included with your stay.


Rooms

The 82 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and TVs with cable channels and pay movies. Free newspapers, free local calls, and hair dryers are also available.


Property features

Guests staying at Holiday Inn Express & Suites Lubbock West enjoy an indoor pool, a fitness center, and a spa tub. If you drive, take advantage of free parking. A multilingual staff is on hand to assist with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, 2 meeting rooms, and a business center.

Room options

Executive Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Room, 1 King Bed, Non Smoking (LEISURE)

King 1 | Sleeps 2

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Guest reviews for Holiday Inn Express & Suites Lubbock West

Business (10) Couples (4) Family (13) Other (3) Friends (1)
5

great stop in lubbock

Families

Hotel was exceedingly clean and the room was immaculate. Staff was helpful and courteous. Breakfast in the morning was hot, fresh and plentiful. Shopping was within blocks.

By on Dec 22, 2015

5

lubbock move in!

Families

2nd time to stay at this fine hotel. Very clean rooms and friendly staff. Breakfast was good and plentiful.

By on Sep 28, 2015

4

business trip

BusinessTravelers

Great value love the indoor pool! Breakfast is definitely a great value, that makes the day easier...plus they have some gluten free options too.

By on Mar 3, 2015

4

very convenient for business trip

BusinessTravelers

I'm familiar with the hotel, spent there before quite a number of nights. the team is very friendly, rooms are spacious and comfortable. usually a good value for the buck.

By on Dec 19, 2014

4

abulhin

BusinessTravelers

Everything was wonderful except the high sound of heater

By on Nov 20, 2014

4

great weekend stay

Families

Taking into concideration that we had 3 inches of rain while in Lubbock, the stay was nice and the Staff was 2nd to none. This was our 4th weekend stay at this same hotel.

By on May 27, 2014

5

good hotel

Families

It was my first time staying at at Holiday Inn Express I usually stay at LA quainta but everywhere I called they only had double beds this motel had Queens and was in my price range. The rooms were very nice and clean and comfortable, I thought the pool was bigger in the pics but it was still fun. The price of the rooms I really thought the breakfast would be better but it reminded me of 1 star hotel breakfast. But besides that I would stay again

By on Mar 24, 2014

4

passing through

Families

The hotel was great. The heater in the room was a bit loud.

By on Mar 8, 2014

5

most helpful front desk staff ever

BusinessTravelers

Jennifer and Christine were exceptionally helpful in taking care of not only my block of rooms but the meeting we had on-site. They were friendly, attentive and went out of their way to help. Awesome job ladies!

By on Mar 6, 2014

4

good stay!

BusinessTravelers

Good place for a one night stay on business. Close to shops and some restaurants.

By on Feb 2, 2014