Quality Inn & Suites

2.5 star property
Hotel in Lubbock with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Quality Inn & Suites

Suite, 1 King Bed, Accessible, Non Smoking | Desk, iron/ironing board, WiFi, bed sheets
Lobby
Free buffet breakfast
Desk, iron/ironing board, WiFi, bed sheets
Indoor pool

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
5828 I 27 S, Lubbock, TX, 79404
  • Buddy Holly Center
    ‪4 min drive‬
  • Texas Tech University
    ‪6 min drive‬
  • University Medical Center
    ‪8 min drive‬
  • Lubbock, TX (LBB-Preston Smith Intl.)
    ‪13 min drive‬

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Room options

Suite, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(39 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(23 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds, Non Smoking (Lower Floor)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 King Beds

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About the neighborhood

Lubbock

Located within 2 miles (3 km) of Clapp Park, Quality Inn & Suites places you within a few miles (5 km) of Hub City Unleashed Dog Park. This 66-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free self parking.

What's nearby

  • Buddy Holly Center - 4 min drive - 3.3 miles
  • Texas Tech University - 6 min drive - 4.2 miles
  • Jones AT&T Stadium - 7 min drive - 4.9 miles
  • University Medical Center - 8 min drive - 6.8 miles
  • Covenant Lakeside Hospital - 8 min drive - 4.7 miles

Getting around

  • Preston Smith Intl. Airport (LBB) - 13 min drive

Restaurants

  • ‪Dairy Queen - ‬4 min drive
  • ‪Pedro’s Tamales - ‬3 min drive
  • ‪Domino's Pizza - ‬2 min drive
  • ‪China Star Asian Buffet - ‬2 min drive
  • ‪Whataburger - ‬2 min drive

About this property

Quality Inn & Suites

Hotel in Lubbock with free breakfast and a fitness center
At Quality Inn & Suites, guests enjoy features like an indoor pool, a gym, and WiFi in public areas. Free parking is included with your stay. Staff members are on hand to provide dry cleaning/laundry services, luggage storage, and a safe deposit box at the front desk. Additional amenities include a hot tub, a business center, and coffee/tea in a common area.
Guests can expect WiFi, free wired internet, and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9); free wired internet
  • Available in some public areas: WiFi (USD 9); free wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: USD 9 (rates may vary)
  • Fee for wireless internet in public areas: USD 9 (rates may vary)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3 PM—-5 AM
  • Check-out: noon
  • Minimum check-in age: 21
Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Comfort Inn Lubbock
Comfort Lubbock
Quality Inn Lubbock
Quality Lubbock
Quality Inn & Suites Hotel
Quality Inn & Suites Lubbock
Quality Inn & Suites Hotel Lubbock

Frequently asked questions

Is free cancellation available at Quality Inn & Suites?

Quality Inn & Suites offers free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Quality Inn & Suites?

As of Jul 12, 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites on Aug 12, 2025 start from $61.07, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Quality Inn & Suites?

This hotel is located in Lubbock, close to Blue Light Live, Buddy Holly Center, and Lake Alan Henry. You'll also find Jones AT&T Stadium and Buddy Holly Statue and West Texas Walk of Fame within a short drive.

Will I be able to park at Quality Inn & Suites?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Quality Inn & Suites feature a casino at the property?

No, Quality Inn & Suites doesn't have a casino.

Will I find an indoor pool at Quality Inn & Suites?

Yes, this hotel has an indoor pool along with a hot tub.

Is Quality Inn & Suites good for couples?

Couples staying at this hotel will appreciate amenities like free Internet access as well as an indoor pool and free breakfast.

Does Quality Inn & Suites have a hot tub?

Yes, this hotel has a spa tub.

Does Quality Inn & Suites have a restaurant that serves breakfast?

Quality Inn & Suites offers free buffet breakfast though there is no restaurant.

Will Quality Inn & Suites allow pets to stay free of charge?

No, pets aren't allowed at Quality Inn & Suites.

Does Quality Inn & Suites have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Quality Inn & Suites?

The closest major airport to Quality Inn & Suites is Preston Smith Intl. Airport (LBB), which is 10.1 mi away (13 minutes by car).

Can I book a room with a balcony at Quality Inn & Suites?

No, you won't find guestrooms with balconies at Quality Inn & Suites.

Quality Inn & Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 351 out of 1006 reviews
Rating 8 - Good. 264 out of 1006 reviews
Rating 6 - Okay. 167 out of 1006 reviews
Rating 4 - Poor. 115 out of 1006 reviews
Rating 2 - Terrible. 109 out of 1006 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dauvonte

Stayed 7 nights in Mar 2025

2/10 Terrible

Jlynn

Stayed 3 nights in Apr 2025

10/10 Excellent

Rick

Business traveler
Liked: Cleanliness, staff & service, amenities
Great place to stay very friendly very quiet very nice very clean
Stayed 6 nights in Mar 2025

2/10 Terrible

Rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Ariel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best overall experience in a while.

The staff is all amazing. Especially the day shift ladies!! Quickly accommodated me when I needed to check in fairly early. I had to pay the early check in fee. But so worth it. They worked with me daily when I needed to book another night. Very personable and down to earth. I managed a retail store for many years and by far this has been some of the best customer service I have experienced in a while. Clean, comfortable beds and spacious rooms. Breakfast is worth getting up for. Quiet and peaceful even the nights that they were fully booked. Lubbock is home but I travel for work now. I come home 1-2 times a month and I definitely found my new temporary home here when I do come back.
Stayed 1 night in Mar 2025

2/10 Terrible

manuel

Stayed 4 nights in Mar 2025

8/10 Good

sergio, Laveen

Liked: Staff & service, property conditions & facilities
Ok
Stayed 1 night in Mar 2025

10/10 Excellent

Roger

Business traveler, Traveled with family
Liked: Amenities
It was a nice room at a great price. Nothing to complain about.
Stayed 1 night in Mar 2025

8/10 Good

Earl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Emerson l da

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
The first thing that I didn’t like was the night shift young lady on front desk, her bad treatments. She doesn’t friendly, and never help me when I needed.
Stayed 1 night in Mar 2025

6/10 Okay

Edgar

They were short on towels…
Stayed 1 night in Mar 2025

4/10 Poor

Emerson l da

Business traveler
Disliked: Cleanliness, staff & service
Desk clerk (young lady) was not friendly at checkin and was not helpful. I got in my rom and I notice No towel at all in my room and I went to front desk to get it and she gave me just one shower towel. She said no face towel available and even she didn’t give me a second shower towel to use as face towel. She doesn’t care about the costumers. I think she doesn’t like work with people.
Stayed 1 night in Mar 2025

2/10 Terrible

Gary

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Velvet

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The lady at the front desk when we checked in was rude and didn’t even know where the rooms were. But the other staff was very nice and friendly.
Stayed 1 night in Mar 2025

4/10 Poor

Maria

Business traveler
Disliked: Staff & service
The front desk girl was rude and disrespectful. She was young and has no idea on how to treat customers!!!
Stayed 1 night in Mar 2025

2/10 Terrible

Adam

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
My room had no AC! They came to place us on a new room that wasn't cleaned yet
Stayed 2 nights in Mar 2025

4/10 Poor

Carolyn

Disliked: Cleanliness, staff & service, property conditions & facilities

Not sure

I was checked in to someone else’s room or room that hadn’t been cleaned and this was at 10 pm. Kind of scared me going in someone else’s room and then the second room couldn’t get in because the door knob was installed upside down that was weird. After breakfast key did not work to get back in my room (electronic key). Floors were pretty dirty in hallways like coffee or soda spills but the price was descent get what you pay for. Hotels app was supposed to give me 10% off and that didn’t happen either. Uber wanted 46$ to go 12 miles from the airport so try lift close to half the price.
Stayed 1 night in Mar 2025

4/10 Poor

James

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was filthy old and broken. Hard lime residue in the bathroom dust all over the curtains, bed was hard. The sheets had holes and stains. Staff were not helpful.
Stayed 2 nights in Mar 2025

2/10 Terrible

Janie

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unsatisfactory stay

Room was horrible broken lights water was leaking from restroom,floor was wet, restroom light was broken
Stayed 1 night in Mar 2025

6/10 Okay

Shannon

Stayed 2 nights in Mar 2025

2/10 Terrible

Maksym

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible , very dirty place
Stayed 4 nights in Feb 2025

2/10 Terrible

Jimmy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Lisa

Traveled with family and small children
Disliked: Amenities
The room was disgusting the mattress has huge nasty brown stains and the pool water smelled nasty and had bugs floating in it. I didn’t even stay the night I just went to another hotel
Stayed 1 night in Mar 2025