Quality Inn & Suites

2.5 star property
Hotel in Lubbock with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Quality Inn & Suites

Suite, 1 King Bed, Accessible, Non Smoking | Desk, iron/ironing board, WiFi, bed sheets
Free buffet breakfast
Desk, iron/ironing board, WiFi, bed sheets
Lobby
Indoor pool

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Housekeeping
  • Laundry

Explore the area

View in a map
5828 I 27 S, Lubbock, TX, 79404
  • Place, Buddy Holly Center
    ‪4 min drive‬
  • Place, Texas Tech University
    ‪6 min drive‬
  • Place, University Medical Center
    ‪8 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪13 min drive‬

Room options

Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(25 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(41 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, Multiple Beds, Non Smoking (Lower Floor)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 King Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Lubbock

Located within 2 miles (3 km) of Clapp Park, Quality Inn & Suites places you within a few miles (5 km) of Hub City Unleashed Dog Park. This 66-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free self parking.

What's nearby

  • Buddy Holly Center - 4 min drive - 3.3 miles
  • Texas Tech University - 6 min drive - 4.2 miles
  • Jones AT&T Stadium - 7 min drive - 4.9 miles
  • University Medical Center - 8 min drive - 6.8 miles
  • Covenant Lakeside Hospital - 8 min drive - 4.7 miles

Getting around

  • Preston Smith Intl. Airport (LBB) - 13 min drive

Restaurants

  • ‪Stripes - ‬2 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪McDonald's - ‬12 min walk
  • ‪Taco Villa - ‬2 min drive
  • ‪Whataburger - ‬2 min drive

About this property

Quality Inn & Suites

Hotel in Lubbock with free breakfast and a fitness center
At Quality Inn & Suites, guests enjoy features like an indoor pool, a gym, and WiFi in public areas. Free parking is included with your stay. Staff members are on hand to provide dry cleaning/laundry services, luggage storage, and a safe deposit box at the front desk. Additional amenities include a hot tub, a business center, and coffee/tea in a common area.
Guests can expect WiFi, free wired internet, and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9); free wired internet
  • Available in some public areas: WiFi (USD 9); free wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: USD 9 (rates may vary)
  • Fee for wireless internet in public areas: USD 9 (rates may vary)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3 PM—-5 AM
  • Check-out: noon
  • Minimum check-in age: 21
Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Comfort Inn Lubbock
Comfort Lubbock
Quality Inn Lubbock
Quality Lubbock
Quality Inn & Suites Hotel
Quality Inn & Suites Lubbock
Quality Inn & Suites Hotel Lubbock

Frequently asked questions

Is free cancellation available at Quality Inn & Suites?

Quality Inn & Suites offers free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

What's there to see near Quality Inn & Suites?

This hotel is located in Lubbock, close to Buddy Holly Center, Lake Alan Henry, and Jones AT&T Stadium. You'll also find Buddy Holly Statue and West Texas Walk of Fame and Blue Light Live within a short drive.

Is parking available on site at Quality Inn & Suites?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Quality Inn & Suites feature a casino at the property?

No, Quality Inn & Suites doesn't have a casino.

Will I find an indoor pool at Quality Inn & Suites?

Yes, this hotel has an indoor pool along with a hot tub.

What will couples enjoy most about a stay at Quality Inn & Suites?

Couples staying at this hotel will appreciate amenities like free Internet access as well as an indoor pool and free breakfast.

Are there hot tubs at Quality Inn & Suites?

Yes, this hotel has a spa tub.

Does Quality Inn & Suites have a restaurant that serves breakfast?

Quality Inn & Suites offers free buffet breakfast though there is no restaurant.

Will Quality Inn & Suites allow pets to stay free of charge?

No, pets aren't allowed at Quality Inn & Suites.

Are there connecting rooms at Quality Inn & Suites?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Quality Inn & Suites?

The closest major airport to Quality Inn & Suites is Preston Smith Intl. Airport (LBB), which is 10.1 mi away (13 minutes by car).

Can I book a room with a balcony at Quality Inn & Suites?

No, at Quality Inn & Suites, there aren't any guestrooms that list a balcony.

Reviews

Quality Inn & Suites Reviews

7.2

Good

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 353 out of 1017 reviews
Rating 8 - Good. 249 out of 1017 reviews
Rating 6 - Okay. 176 out of 1017 reviews
Rating 4 - Poor. 124 out of 1017 reviews
Rating 2 - Terrible. 115 out of 1017 reviews

Reviews

2/10 Terrible

ILLYA, BEAUMONT

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is poorly maintained. The women's restroom in the lobby was out of order upon arrival. The first floor had a very bad odor. There was only one washcloth and two bath towels for three people. When we requested more towels, we were told that they didn't have any. The next day, house keeping emptied the trash 🗑 and didn't make the beds. How do you manage a hotel and let your hotel run out of towels?? Do not stay here. Trust me!!!
Stayed 2 nights in Aug 2025

8/10 Good

Omar

Stayed 1 night in Jul 2025

10/10 Excellent

Xander

Stayed 1 night in Jul 2025

8/10 Good

Eric

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality inn was nice

Staff was nice, room was spacious, and close to united
Stayed 1 night in Jul 2025

10/10 Excellent

Briana

Stayed 2 nights in Jul 2025

6/10 Okay

TERESA

Stayed 2 nights in Jul 2025

10/10 Excellent

Eric, Ropesville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to interstate road
Stayed 1 night in Jun 2025

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to rent from

It was good nice staff clean room good price
Stayed 1 night in Jun 2025

4/10 Poor

Amy

Traveled with family
Disliked: Cleanliness, property conditions & facilities

Hotel falling apart

The hotel is falling apart, many issues regarding damage in the past that was never fixed.
Stayed 1 night in Jun 2025

4/10 Poor

Christine

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

Kristal

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Marcus, Buda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Just off I-27 at Loop 289. Great stay after driving south from Taos.
Stayed 1 night in Jun 2025

10/10 Excellent

Fernando

Stayed 1 night in Jun 2025

10/10 Excellent

Ivan

Liked: Cleanliness, amenities
Great
Stayed 1 night in Jun 2025

10/10 Excellent

Elida

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Hilario

Stayed 1 night in Jun 2025

2/10 Terrible

Heidi

Disliked: Cleanliness, amenities, property conditions & facilities
Nasty mattress on pull out sofa was black no sheets so disgusting i check in four people and only gave us two towels when ask for me got told they had none to come back next day next day we ask again cause they came in our room and got towels gave us only two again didn’t throw trash or make beds and got told again no towels when i ask how do i only get two when i have four ppl on my reservation they she goes to back to give me one more towel and when my husband went back she was giving two towels to someone else horrible breakfast is gross looks like they don’t clean anything worse hotel we have ever stayed at pool had broken chairs everywhere in the pool area stair case had trash everywhere the smoking spot had empty beer everywhere
Stayed 2 nights in Jun 2025

10/10 Excellent

Yvelor

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful, pleasant stay
Stayed 2 nights in Jun 2025

4/10 Poor

Blanca

Stayed 5 nights in Jun 2025

6/10 Okay

Adinarayana

Stayed 1 night in Jun 2025

4/10 Poor

Sierra

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The hotel was not the beast our room had an old smell to it! It was dirty! Our bathroom door was broken and could not close it all the way without it getting stuck. Went to take our kid to swim almost all the chairs were broken in there and the hot tub did not work! The patio that was attached to the pool outside was filthy full of beer cans! Our beds were okay woke up with a sore back! Definitely not be staying there again
Stayed 1 night in Jun 2025

8/10 Good

Itzel

Traveled with group
Liked: Staff & service
The beds were clean and comfy but the couch was covered in stains.
Stayed 1 night in Jun 2025

6/10 Okay

Claudio

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
The hotel was nice but there were ants in our room.
Stayed 1 night in May 2025

10/10 Excellent

Ysenia

Stayed 1 night in May 2025

6/10 Okay

Ricardo

Stayed 2 nights in May 2025