Quality Inn & Suites

2.5 star property
Hotel in Lubbock with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Quality Inn & Suites

Suite, 1 King Bed, Accessible, Non Smoking | Desk, iron/ironing board, WiFi, bed sheets
Indoor pool
Desk, iron/ironing board, WiFi, bed sheets
Desk, iron/ironing board, WiFi, bed sheets
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
5828 I 27 S, Lubbock, TX, 79404
  • Buddy Holly Center
    ‪4 min drive‬
  • Texas Tech University
    ‪6 min drive‬
  • University Medical Center
    ‪8 min drive‬
  • Lubbock, TX (LBB-Preston Smith Intl.)
    ‪13 min drive‬

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Room options

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds, Non Smoking (Lower Floor)

  • Sleeps 4
  • 2 King Beds

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About the neighborhood

Lubbock

Located within 2 miles (3 km) of Clapp Park, Quality Inn & Suites places you within a few miles (5 km) of Hub City Unleashed Dog Park. This 66-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free self parking.

What's nearby

  • Buddy Holly Center - 4 min drive - 3.3 miles
  • Texas Tech University - 6 min drive - 4.2 miles
  • United Supermarkets Arena - 8 min drive - 5.4 miles
  • University Medical Center - 8 min drive - 6.8 miles
  • Covenant Lakeside Hospital - 8 min drive - 4.7 miles

Getting around

  • Preston Smith Intl. Airport (LBB) - 13 min drive

Restaurants

  • ‪Dairy Queen - ‬4 min drive
  • ‪Pedro’s Tamales - ‬3 min drive
  • ‪Domino's Pizza - ‬2 min drive
  • ‪China Star Asian Buffet - ‬2 min drive
  • ‪Whataburger - ‬2 min drive

About this property

Quality Inn & Suites

Hotel in Lubbock with free breakfast and a fitness center
At Quality Inn & Suites, guests enjoy features like an indoor pool, a gym, and WiFi in public areas. Free parking is included with your stay. Staff members are on hand to provide dry cleaning/laundry services, luggage storage, and a safe deposit box at the front desk. Additional amenities include a hot tub, a business center, and coffee/tea in a common area.
Guests can expect WiFi, free wired internet, and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9); free wired internet
  • Available in some public areas: WiFi (USD 9); free wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: USD 9 (rates may vary)
  • Fee for wireless internet in public areas: USD 9 (rates may vary)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3 PM—-5 AM
  • Check-out: noon
  • Minimum check-in age: 21
Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Comfort Inn Lubbock
Comfort Lubbock
Quality Inn Lubbock
Quality Lubbock
Quality Inn & Suites Hotel
Quality Inn & Suites Lubbock
Quality Inn & Suites Hotel Lubbock

Frequently asked questions

Is free cancellation available at Quality Inn & Suites?

Quality Inn & Suites offers free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Quality Inn & Suites?

As of May 28, 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites on Jun 7, 2025 start from $84.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Quality Inn & Suites?

This hotel is located in Lubbock, close to Buddy Holly Center, Buddy Holly Statue and West Texas Walk of Fame, and Lake Alan Henry. You'll also find Jones AT&T Stadium and Blue Light Live within a short drive.

Is there parking available at Quality Inn & Suites?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Quality Inn & Suites feature a casino at the property?

No, Quality Inn & Suites doesn't have a casino.

Will I find an indoor pool at Quality Inn & Suites?

Yes, this hotel has an indoor pool along with a hot tub.

What do couples enjoy most about Quality Inn & Suites?

Couples staying at this hotel will appreciate amenities like free Internet access as well as an indoor pool and free breakfast.

Does Quality Inn & Suites have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Quality Inn & Suites have a restaurant that serves breakfast?

Quality Inn & Suites offers free buffet breakfast though there is no restaurant.

Will Quality Inn & Suites allow pets to stay free of charge?

No, pets aren't allowed at Quality Inn & Suites.

Are there connecting rooms at Quality Inn & Suites?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Quality Inn & Suites?

The closest major airport to Quality Inn & Suites is Preston Smith Intl. Airport (LBB), which is 10.1 mi away (13 minutes by car).

Can I book a room with a balcony at Quality Inn & Suites?

No, you won't find guestrooms with balconies at Quality Inn & Suites.

Quality Inn & Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 349 out of 1003 reviews
Rating 8 - Good. 272 out of 1003 reviews
Rating 6 - Okay. 166 out of 1003 reviews
Rating 4 - Poor. 109 out of 1003 reviews
Rating 2 - Terrible. 107 out of 1003 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Edgar

They were short on towels…
Stayed 1 night in Mar 2025

6/10 Okay

Megen

Business traveler, Traveled with family
Disliked: Staff & service, property conditions & facilities
Night staff was on the phone with a friend entire time while checking us in. Did not explain anything i had to ask about breakfast and pool hrs. Morning staff was chatting amongst themselves but polite when a guest came up. Place is average but cheap. Also for a while was the only place with a working jacuzzi.
Stayed 2 nights in Feb 2025

6/10 Okay

Breck

Average
Stayed 5 nights in Feb 2025

10/10 Excellent

Jonathan

Liked: Staff & service, property conditions & facilities
No
Stayed 1 night in Feb 2025

10/10 Excellent

Nihad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, quiet, the workers are kind and friendly.
Stayed 7 nights in Feb 2025

8/10 Good

Gabriel

Stayed 1 night in Feb 2025

10/10 Excellent

Jerry

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

cory

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Feb 2025

6/10 Okay

Andrew

Stayed 1 night in Jan 2025

10/10 Excellent

Jackie

Stayed 1 night in Jan 2025

10/10 Excellent

Jodi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Arlin

Stayed 1 night in Dec 2024

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Sathi Reddy

Stayed 2 nights in Dec 2024

2/10 Terrible

ROBERT

Traveled with family
Disliked: Cleanliness, staff & service
Didn’t like the fact that the bed spread was filthy. There was something white dried upon it and it was dusty. We requested to have it cleaned the next morning when we saw the cleaning lady. This is when things get strange. The bed spread was cleaned then put with the used sheets that were at the foot of the bed. Why was the bed not made or the bedspread left folded on the bed. And to make things worse the new jeans my wife was going to wear to my aunts funeral on Friday had walked away. We were hoping she didn’t pack them, but once we got home and confirmed they were gone. I guess that is what happens when you try to give a person the benefit of the doubt. Now I wish I did go to the front desk and confront them……Well I’m happy we left a day early and went to another hotel instead of finish the Christmas there. There was also a large stain on the couch… I can only say the front desk people were nice.

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Harlee

Liked: Cleanliness, staff & service, room comfort
No hot water!
Stayed 2 nights in Dec 2024

4/10 Poor

Joseph

Disliked: Cleanliness, property conditions & facilities
This property was in very poor shape with a swimming pool and a hot tub, not working, nor did it smell like it had chlorine in it at all furniture in the gym or the pool area was torn up. There was no hot water after the first shower. I could name several. There was no signage with respect to when breakfast was going to be served. Thank you.
Stayed 2 nights in Dec 2024

10/10 Excellent

Fabian

Stayed 1 night in Nov 2024

10/10 Excellent

Kirby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

we stayed there for the pool and hot tub and the hot tub was not working.
Stayed 1 night in Dec 2024

10/10 Excellent

Emmanuel

Stayed 2 nights in Nov 2024

8/10 Good

Pedro

Traveled with family
Good experience
Stayed 1 night in Nov 2024

2/10 Terrible

Lloyd

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast staff was friendly ,however front desk clerk was very unprofessional and unwilling to help in anyway with a like it or leave attitude , unable to make change for the onsite washer and dryer facilities, etc....upon check out and in order to refund my mandatory 100 dollar cash deposit for incidentals desk clerk,laundry staff and housekeeper (which spoke not a lick of English language) rushed to inspect my room making me feel as though I was some sort of low life thug. I won't be staying at this run down property anymore . My door barely locked , the smoke detector was removed and missing,the phone didn't work properly, the carpet is heavily soiled as is the couch not to mention having 2 different color cushions obviously mismatched , water in shower barely got hot , the desk in the room was soiled then just painted over to cover up what should have been cleaned up . This place used to be a decent hotel I've stayed here in the past and didn't have any complaints but it's not good anymore.
Stayed 1 night in Nov 2024