Homewood Suites by Hilton Lubbock3.0 out of 5.0
Recent guest reviews
Overall, trip was good. Location was okay. Busy intersection area. Dishwasher needs to be cleaned after each use by housekeeping staff. Dishwashing detergent was caked in machine. Dishes need to be looked at as well.
The staff was friendly and the room was ok. Seems like it might need some updating. But over all it was good. Only recommendations are to update the rooms and caulk the tile and tubs. Also some water damage on ceiling from previous leaks. But decent place
Hotel staff was extemely friendly and very effiecent. I would diffently stay at the hotel for future visits out of town. Staff did everything quickly, when we had questions. My daughter loved the hotel and staff.
I stayed here to drop my daugther off at Tech. My brother chose a hotel nearby and when he visited me, said my hotel was worth the extra few dollars. This is a great hotel, at a great location, with a great staff. I cannot imagine there is a better place in Lubbock with this amount of space for a competitive price.
The rooms were very clean. The food was much better than most complimentary breakfast and lite dinners....both for free!!!! I would definitely stay here again. I would recommend this hotel to anyone wanting quality and value.
The hotel was clean with comfortable beds and good air conditioning in the August heat. The kids enjoyed the pool. The staff was very friendly and did a fabulous job meeting every need. Thank you everyone!!
Had compliments to give every staff member I met. Slept great with comfortable beds. Love having a living room and separate bedroom. I will stay at this hotel every trip I take to Lubbock. Was in town for doctors appointment but made a special sister play date out of it. Had a blast.
We stayed in this hotel for graduation. We arrived at the hotel and within two minutes something had already gone wrong. The toilet water started to over flow. The maintenance did a great job on getting on top of it, I just wasn't expecting for the toilet water to start to flow as soon as we got there. The pool area also had a very strong bad odor as if someone had just left diapers around or something very unpleasing. AC will be blocked if you desire full privacy. The sofa bed very uncomfortable. The did have very silent rooms which was great as it was a very early graduation. They also had very comfortable beds. The staff was friendly, and the location was very convenient as it was only 10mins away from Texas Tech University.
Pros: Nice hotel conveniently located next to restaurants and shopping centers. Cons: Sheets on one of the made up beds had blood stains on them. Front desk clerk immediately came to remove the sheets when i notified her of the problem, but i had to finish making the bed because she was called back to the lobby before she could finish changing out the sheets! Also wasn't notified of the 100% satisfaction guarantee!
The room was booked via the HHonors app and was very useful. The staff members were very nice and respectful. Staff members identified me as an HHonors member and supplied me with my guest bag. Complimentary breakfast was delicious.
Reviews from Trip Advisor
85% of guests recommend this hotelTotal of 482 reviews