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Hampton Inn & Suites Lubbock Southwest

2.5 out of 5.0

Recent guest reviews

Usually stay at Embassy Suites when in Lubbock, Tx. Figured we would try Hampton this time. Can walk to a few things when parked at Hampton. Studio room smelled like cat pee. Beds and pillows were not Hampton like. Sofa bed was never cleaned from previous use. Hair, urine and previous toiletries in tub ( whose water would take an hour to recede). Just a dirty, sticky and smelly studio room. Dinner consisted of cold and dry chicken chunks in a bowl. Nasty iceburg lettuce in another bowl. A few salad deessings. Breakfast wasn't much better. The pool had soooo much chlorine the kids were crying after five minutes. The staff was execelent and I felt bad for them cause you could see in their nice Texan eyes that they were powerless to provide a Texan experience ( out from under the soulless H-1B types corporate umbrella) from the get go.

Hotel certainly met our expectations and everyone was very friendly. Breakfast was outstanding!

This hotel was easily accessible to Texas Tech and area restaurants. The rooms were clean and the staff was friendly and helpful!

The staff was very friendly the rooms were clean would recommend

Great hotel! Extra clean and in walking distance from several restaurants.

the hotel was very neat and tidy the staff was always redy to help . the room was very clean and the bed was quite comfotable all in all we had good time hear unfournatley the spa was down but the pool was heated very nice

Although I've stayed here before, this is the first time I took part in the Manager's Reception. It was a pleasant Taco Bar and saved me from having to go out for dinner. The service was attentive.

Celebrated our Annaversary. Went out to eat at Cafe J, which was excellent. Then to the club located in the same place to usher in the New Year. Live band and good size dance floor. Really had a good time. Next day we slept in late. Got up and went to Joe's Crab Shack which is close by for lunch. Then off to the movies. Had a wonderful time.

Staff was very courteous. Very nice upscale hotel. Breakfast couldn't get any better. Very clean. Would definately stay again. Highly recommended.

Great food, great time, FUN, FUN, & more FUN! Will definately stay again with my children. I would recomend this hotel to anyone. It is in a great central location to everything, restaurants, movies, stores, the mall, even hospitals. Two thumbs up from us!

Wonderful!

Tour of Texas Tech was great.

Front desk ([...]) very nice and helpful young man, the room very comfy and clean. Excellent all around.

The staff went out of their way to be helpful and accomodating. First Class Service.

It was relaxing! the children enjoyed the pool while i enjoyed the bed and room! Great! Very CLEAN!

5614 Englewood Ave Lubbock TX

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Within a short walk of Ballet Lubbock, Hampton Inn & Suites Lubbock Southwest is within 2 miles (3 km) of Lubbock Premiere Cinema. This 80-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi. Located centrally in Lubbock, it's also near South Plains Mall and Lubbock Christian University.


Dining

Free hot/cold buffet breakfast is included with your stay. For a nice break, mingle with other guests at the free manager's reception.


Rooms

The 80 air-conditioned rooms feature kitchenettes with refrigerators and microwaves. 32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Sofa beds, coffee makers, and free weekday newspapers are other standard amenities.


Property features

At Hampton Inn & Suites Lubbock Southwest, guests enjoy an indoor pool, a fitness center, and a spa tub. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, 2 meeting rooms, and a 24-hour business center.

Room options

Standard King

King 1 | Sleeps 3

King Studio w/sofabed

King 1 | Sleeps 3

King Study w/sofabed

King 1 | Sleeps 5

Two Queens Studio w/sofabed

Queen 2 | Sleeps 5

Guest reviews for Hampton Inn & Suites Lubbock Southwest

Everyone (1) Couples (4) Business (1) Family (8) Other (1)
1

what happened?

Everyone

Usually stay at Embassy Suites when in Lubbock, Tx. Figured we would try Hampton this time. Can walk to a few things when parked at Hampton. Studio room smelled like cat pee. Beds and pillows were not Hampton like. Sofa bed was never cleaned from previous use. Hair, urine and previous toiletries in tub ( whose water would take an hour to recede). Just a dirty, sticky and smelly studio room. Dinner consisted of cold and dry chicken chunks in a bowl. Nasty iceburg lettuce in another bowl. A few salad deessings. Breakfast wasn't much better. The pool had soooo much chlorine the kids were crying after five minutes. The staff was execelent and I felt bad for them cause you could see in their nice Texan eyes that they were powerless to provide a Texan experience ( out from under the soulless H-1B types corporate umbrella) from the get go.

By on Aug 9, 2016

5

the hotel was great. its close to everything.

Families

Hotel certainly met our expectations and everyone was very friendly. Breakfast was outstanding!

By on May 11, 2015

4

nice stay!

Families

This hotel was easily accessible to Texas Tech and area restaurants. The rooms were clean and the staff was friendly and helpful!

By on Nov 25, 2014

4

great stay

Families

The staff was very friendly the rooms were clean would recommend

By on Oct 26, 2014

5

lubbock overnight!

Couples

Great hotel! Extra clean and in walking distance from several restaurants.

By on Jul 2, 2014

4

great hotel

Couples

the hotel was very neat and tidy the staff was always redy to help . the room was very clean and the bed was quite comfotable all in all we had good time hear unfournatley the spa was down but the pool was heated very nice

By on Nov 7, 2011

4

hampton inn and suites is sweet

Families

Although I've stayed here before, this is the first time I took part in the Manager's Reception. It was a pleasant Taco Bar and saved me from having to go out for dinner. The service was attentive.

By on Aug 25, 2011

4

annaversary get away

Couples

Celebrated our Annaversary. Went out to eat at Cafe J, which was excellent. Then to the club located in the same place to usher in the New Year. Live band and good size dance floor. Really had a good time. Next day we slept in late. Got up and went to Joe's Crab Shack which is close by for lunch. Then off to the movies. Had a wonderful time.

By on Jan 2, 2011

5

great hotel will stay again

Families

Staff was very courteous. Very nice upscale hotel. Breakfast couldn't get any better. Very clean. Would definately stay again. Highly recommended.

By on Oct 16, 2010

5

romantic getaway

Couples

Great food, great time, FUN, FUN, & more FUN! Will definately stay again with my children. I would recomend this hotel to anyone. It is in a great central location to everything, restaurants, movies, stores, the mall, even hospitals. Two thumbs up from us!

By on Mar 19, 2010