Orbitz sent us to the wrong holiday inn on our calendar location. All OK, just 15 minutes away
The pool was freezing and hot tub didn't work. Because I booked through Orbitz they couldn't discount so they said they would givd me Holiday Inn points. This was over Thanksgiving and it still hasn't happened. We wanted the indoor pool for the 4 boys that we're with us but they didn't get to enjoy any of it. Disappointing when you pay more for an indoor pool.
The room was very clean, the bed were EXTREMELY comfortable, the indoor pool was great for the kids, and the staff was VERY friendly every time we encountered them! The only downside was the restaurant on location closed at 10p on Saturday night and the waitress was very adamant about us quickly ordering and eating so they could close. Other than that we definitely plan on staying here every time we visit Lubbock
Great stay. Hotel was nice, clean and quiet. The only issue was the dirty pool and the over powering chlorine
Holiday Inn Lubbock South, an IHG Hotel places you within a mile (2 km) of Texas Water Rampage and Ballet Lubbock. This 107-room, 3-star hotel has an indoor pool along with free in-room WiFi and free self parking.
This hotel is home to a restaurant and a bar/lounge. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 7:30 AM to 10:30 AM and on weekends from 8:30 AM to 10:30 AM.
All 107 air-conditioned accommodations feature sitting areas. Guests can expect 44-inch flat-screen TVs with digital channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Microwaves, coffee makers, and safes are also standard.
Built in 2019, the brand new Holiday Inn Lubbock South, an IHG Hotel offers an indoor pool, a fitness center, and a spa tub. There's free parking if you drive. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a sauna, free WiFi in public areas, and conference space.
Orbitz sent us to the wrong holiday inn on our calendar location. All OK, just 15 minutes away
Thank you... Come back and see us soon!
Thank you... Come back and see us soon!
The pool was freezing and hot tub didn't work. Because I booked through Orbitz they couldn't discount so they said they would givd me Holiday Inn points. This was over Thanksgiving and it still hasn't happened. We wanted the indoor pool for the 4 boys that we're with us but they didn't get to enjoy any of it. Disappointing when you pay more for an indoor pool.
Hello, I thank you for your feedback. I do apologize the pool was cold & hot tub not working. We do have the issue to maintenance. We appreciate your loyalty
The room was very clean, the bed were EXTREMELY comfortable, the indoor pool was great for the kids, and the staff was VERY friendly every time we encountered them! The only downside was the restaurant on location closed at 10p on Saturday night and the waitress was very adamant about us quickly ordering and eating so they could close. Other than that we definitely plan on staying here every time we visit Lubbock
Hello & Thank you for your feedback on your recent stay. I do apologize for the issue with the restaurant. I will address the team to clear this issue.
Hello & Thank you so much for your feedback :) We are pleased you enjoyed your stay
Thank you for your high rating on your recent stay with us. Pleased to see your stay was an enjoyable one :)
Great stay. Hotel was nice, clean and quiet. The only issue was the dirty pool and the over powering chlorine
Hello, Thank you for your feedback on your recent stay with us. We take your experience very serious and have corrected the issue you encountered.
We appreciate our guest feedback and are glad to hear you enjoyed your stay with us! We look forward to having you again in the future! Thank you, Keagan Sotelo Front Office Manager