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Embassy Suites Lubbock

3.5 out of 5.0

Recent guest reviews

We celebrated our son's birthday. Staff were friendly. Environment is homely, room is very relaxing.

Very pleasant experience. Visiting town for my fathers funeral. Despite the circumstances my stay in town was made pleasant by the attentive staff and convenient amenities. Would definitely visit again.

It was great comfort, I enjoyed staying with Embassy suites, I would recommend this hotel to my friends

This was the best hotel I've ever stayed at. From now on everywhere we go I hope there's one in that city. I think that it's worth every cent !!!

everything was very clean. employees very nice and helpful. loved it

Room had blood (or something very similar) stains on the curtains. It was not cool.

Stayed in a premium suite. Good experience. Liked the ample breakfast (my kids adore it). Staff very friendly. Bonus -- salt scrub in guest restrooms is amazing and available in gift shop. Pool and jacuzzi clean and very enjoyable. Plan to stay here again.

Friendly staff! Great location! The hotel was more than we expected. Will definitely stay here again.

This hotel is hands-down the best hotel in Lubbock. Staff was incredibly courteous and gave us prompt attention. The indoor gardens are gorgeous! The only downside: our room faced the beautiful courtyard (which I loved) but the was filled nonstop with screaming children from 8AM to midnight, which was very distracting (and an unwelcome wakeup call on Sunday morning). Other than that, the atmosphere is lovely. We will only stay in this hotel when we need a weekend "staycation" getaway!

Great place to stay. The rooms were spacious and the staff was very helpful and friendly.

A little over priced but without a doubt the best place to stay in town.

Typical of Embassy suites, the accomodations werer for business and vacation at a reasonable price.

Nice,attentive staff. Clean rooms, good breakfast.

I stayed at this hotel for the 1st time when I went home with my teenage kids to visit my parents. The hotel staff were attentive, friendly, and we were always greeted by multiple staff members when we entered + left the hotel. I'm from New Jersey, so maybe it seemed a bit over the top, but it was nice. The hotel was clean, spaceous and with a court yard with hundreds of living plants + flowers + a large koa pond....Definitely a stress breaker, and a place that you would want to use at least once. The rooms were clean + quite elegant (as compared with the other hotels at which we stayed during previous visits to Lubbock). Mom wanted to feed us, so we only utilized the included breakfast once....But it was fine. Not a huge spread, but certainly something to suit everyone's tastes, and everything was fresh. I will use this hotel as my "go to place" from now on.

Other than the incident with the breakfast room management on our last day, everything else was wonderful.

The spacious rooms, full breakfast including omelette bar, 2 hour Manager's Reception daily with open bar, pool, fitness center (although small), business center and extremely courteous staff made for a great stay. This is the third time at this place and the quality remains high.

I really appreciated the breakfast and relaxed atmosphere.

The staff allowed us to check in early to change for a wedding we attended. Just so very friendly and accomodating. Then when we went to breakfast the following morning, the receptionist, cook and wait staff were so very friendly, helpful and smiling all the time. Great way to start the day!

The staff at this hotel are very friendly and make you feel at home. The rooms were very clean, and roomy. Would definitely stay again. The only thing I would change is that the hot tub to be separated from the pool area. The breakfast and evening reception (free drinks and appetizers) that were included in the price of the hotel were excellent.

Arrived at 5:30 PM and was told that reserved King bed room was not ready. After waiting another 45 minutes, I called Orbitz and requested assistance. After Orbitz called the front desk, I was finally given a room at 6:30PM. Front desk clerk was very apologetic, and gave us a free dinner entree as a comp. The room was spacious and comfortable, but short on wash cloths. The breakfast was adequate, but not exceptional. Great place for families with young children, but not a quiet stay for adults.

5215 S Loop 289 Lubbock TX

Hotel highlights

  • Free cooked-to-order breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Embassy Suites Lubbock places you within 3 miles (5 km) of popular attractions like OMNI Theater and Science Spectrum. This 156-room, 3.5-star hotel has conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi. South Plains Mall and Lubbock Premiere Cinema are a short walk away.


Dining

Start your day off right with a free cooked-to-order breakfast offered each morning. This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, or make new friends at the free daily manager's reception.


Rooms

The 156 air-conditioned accommodations afford space to spread out with separate bedrooms and living rooms. 32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include MP3 docks, sofa beds, and microwaves.


Property features

Guests of Embassy Suites Lubbock have access to an indoor pool, a 24-hour fitness center, and a spa tub. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, 4 meeting rooms, and conference space.

Room options

King Suite

King 1 | Sleeps 4

1king executive N/S

King 1 | Sleeps 4

Suite, One King Bed, Accessible

King 1 | Sleeps 4

Deluxe Suite, 1 King Bed, Non Smoking, Corner

King 1 | Sleeps 4

Guest reviews for Embassy Suites Lubbock

Everyone (4) Business (7) Couples (2) Family (6) Friends (2) Other (1)
5

nice walkway. customer-friendly.

Everyone

We celebrated our son's birthday. Staff were friendly. Environment is homely, room is very relaxing.

By , from Lubbock, TX on Jul 16, 2017

5

nice experience under bad circumstances.

Everyone
Happy hour. Festive atmosphere. Delicious snacks! Welcoming layout.

Very pleasant experience. Visiting town for my fathers funeral. Despite the circumstances my stay in town was made pleasant by the attentive staff and convenient amenities. Would definitely visit again.

By on Dec 14, 2016

5

nice hotel

Everyone

It was great comfort, I enjoyed staying with Embassy suites, I would recommend this hotel to my friends

By , from Raga TX on May 4, 2016

5

embassy is the best way to go.

Everyone

This was the best hotel I've ever stayed at. From now on everywhere we go I hope there's one in that city. I think that it's worth every cent !!!

By , from Mountainair NM on Apr 9, 2016

5

great

BusinessTravelers

everything was very clean. employees very nice and helpful. loved it

By on Sep 30, 2015

3

regular trip

Families

Room had blood (or something very similar) stains on the curtains. It was not cool.

By on Jun 1, 2015

5

very comfy stay for family of 5

BusinessTravelers

Stayed in a premium suite. Good experience. Liked the ample breakfast (my kids adore it). Staff very friendly. Bonus -- salt scrub in guest restrooms is amazing and available in gift shop. Pool and jacuzzi clean and very enjoyable. Plan to stay here again.

By on Apr 29, 2015

5

visiting friends

GetawayWithFriends

Friendly staff! Great location! The hotel was more than we expected. Will definitely stay here again.

By on Feb 17, 2015

4

quick staycation

Families

This hotel is hands-down the best hotel in Lubbock. Staff was incredibly courteous and gave us prompt attention. The indoor gardens are gorgeous! The only downside: our room faced the beautiful courtyard (which I loved) but the was filled nonstop with screaming children from 8AM to midnight, which was very distracting (and an unwelcome wakeup call on Sunday morning). Other than that, the atmosphere is lovely. We will only stay in this hotel when we need a weekend "staycation" getaway!

By on Feb 9, 2015

5

good for business

BusinessTravelers

Great place to stay. The rooms were spacious and the staff was very helpful and friendly.

By on Jul 11, 2014