Embassy Suites Lubbock

3.5 star property
Tuscan-style hotel with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Embassy Suites Lubbock

Lobby
Lobby
Breakfast and dinner served, Italian cuisine
Indoor pool, sun loungers
Deluxe Corner Suite, Hot Tub  1 King Bed NS | Private kitchen | Fridge, microwave, coffee/tea maker

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Hot Tub
  • Laundry

Explore the area

View in a map
5215 S Loop 289, Lubbock, TX, 79424
  • Place, South Plains Mall
    ‪3 min walk‬
  • Place, Covenant Lakeside Hospital
    ‪5 min drive‬
  • Place, Texas Tech University
    ‪7 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪18 min drive‬

Room options

Two-Room Suite 1 King Bed NS

7.8 out of 10
Good
(47 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Two-Room Suite, Accessible Tub 1 King Bed NS

8.8 out of 10
Excellent
(6 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Corner Suite 1 King Bed NS

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Corner Suite, Hot Tub 1 King Bed NS

7.4 out of 10
Good
(3 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Two-Room Suite, Roll-In Shower 2 Queen Beds NS

8.0 out of 10
Very good
(5 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, Accessible, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Two-Room Suite, Accessible Tub 2 Queen Beds NS

9.6 out of 10
Exceptional
(9 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

Two-Room Suite 2 Queen Beds NS

8.4 out of 10
Very good
(80 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Two-Room Premium Suite, Accessible Tub 1 King Bed NS

8.0 out of 10
Very good
(1 review)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Two-Room Premium Suite 2 Queen Beds NS

9.2 out of 10
Wonderful
(5 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

Two-Room Executive Suite 1 King Bed NS

8.4 out of 10
Very good
(13 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Lubbock

Embassy Suites Lubbock places you within a leisurely stroll of South Plains Mall and Lubbock Premiere Cinema. This 156-room, 3.5-star hotel has free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • South Plains Mall - 3 min walk - 0.2 miles
  • Lubbock Christian University - 4 min drive - 3.3 miles
  • Covenant Lakeside Hospital - 5 min drive - 4.5 miles
  • University Medical Center - 7 min drive - 6.3 miles
  • Texas Tech University - 7 min drive - 6.1 miles

Getting around

  • Preston Smith Intl. Airport (LBB) - 18 min drive

Restaurants

  • ‪Texas Roadhouse - ‬12 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Chick-fil-A - ‬7 min walk
  • ‪Olive Garden - ‬15 min walk
  • ‪Raising Cane's Chicken Fingers - ‬15 min walk

About this property

Embassy Suites Lubbock

Tuscan-style hotel with free breakfast and a 24-hour fitness center
At Embassy Suites Lubbock, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a hot tub, meeting rooms, and conference space.
Guests can expect 32-inch flat-screen TVs with cable channels and pay movies, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Sitting areas, refrigerators, and microwaves are other standard amenities.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Canalettos

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,894 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2004
  • Designated smoking areas
  • Tuscan architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Lubbock
Embassy Suites Lubbock
Lubbock Embassy Suites
Embassy Suites Lubbock Hotel Lubbock
Embassy Suites Lubbock Hotel
Embassy Suites Lubbock Hotel
Embassy Suites Lubbock Lubbock
Embassy Suites Lubbock Hotel Lubbock

Frequently asked questions

Is a free cancellation option available at Embassy Suites Lubbock?

Embassy Suites Lubbock offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Embassy Suites Lubbock?

As of Oct 17, 2025, prices found for a 1-night stay for 2 adults at Embassy Suites Lubbock on Oct 26, 2025 start from $105.78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Embassy Suites Lubbock?

This hotel is located in Lubbock, a short 8-minute walk from South Plains Mall and also 14 minutes on foot from Lubbock Premiere Cinema. You'll also find Water Rampage and West End Center within a short drive.

Is there parking available at Embassy Suites Lubbock?

Yes, there is accessible parking available.

Does Embassy Suites Lubbock feature a casino at the property?

No, Embassy Suites Lubbock doesn't have a casino.

Is there an indoor pool at Embassy Suites Lubbock?

Yes, this hotel has an indoor pool along with a hot tub.

What amenities will couples enjoy at Embassy Suites Lubbock?

There are many amenities for couples at this hotel, including Champagne service as well as an indoor pool and a bar.

Are there hot tubs at Embassy Suites Lubbock?

Yes, guests can enjoy a spa tub at this hotel.

Does Embassy Suites Lubbock have a restaurant that serves breakfast?

Yes, Embassy Suites Lubbock serves free cooked-to-order breakfasts at Canalettos each morning.

Does Embassy Suites Lubbock allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Embassy Suites Lubbock for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Embassy Suites Lubbock?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Embassy Suites Lubbock?

The closest major airport to Embassy Suites Lubbock is Preston Smith Intl. Airport (LBB), which is 13.4 mi away (18 minutes by car).

Are there rooms with balconies at Embassy Suites Lubbock?

No, you won't find guestrooms with balconies at Embassy Suites Lubbock.

Does Embassy Suites Lubbock offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Embassy Suites Lubbock.

Embassy Suites Lubbock Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 546 out of 1016 reviews
Rating 8 - Good. 165 out of 1016 reviews
Rating 6 - Okay. 153 out of 1016 reviews
Rating 4 - Poor. 73 out of 1016 reviews
Rating 2 - Terrible. 79 out of 1016 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Steven

Liked: Staff & service
Stayed 2 nights in Sep 2025

2/10 Terrible

Cameron

Traveled with family
Disliked: Room comfort

Not a great representation of the Embassy Suites

The A/C didn't blow cold air. Maintenance supposedly checked it, but by the end of our second night with it set to 65, it had only cooled from 78 to 72. The only redeeming factor was the managers apology and an attempt to make it right before we left.
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Need rooms undated

Our room was extremely musty and a lot of the wallpaper was coming undone. Our room was hard to get into due to the door handle being slightly broken. We got there late and didn’t want to deal with with so just left it alone. Rooms really need an upgrade cuz we love the lobby area.
Stayed 1 night in Jul 2025

2/10 Terrible

Tammy

Stayed 3 nights in Jul 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Jul 2025

2/10 Terrible

EMILY

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We were put in a mold infested room with all sinks clogged, shower clogged, toilet wouldn’t stop running after every flush, filthy walls and furniture, caked up dirt on everything. Then, the ceiling started leaking on us. They had no other available rooms to fit our family. They only offered to downgrade our room which would require our kids to sleep on the filthy sofa. Unfortunately I can only upload 8 photos here, but I have more. I can honestly say this is the worst hotel that I have ever stayed at. Unsafe and unclean. The front staff was rude and unaccommodating. They said they could not refund our stay because I reserved through Expedia. However, it was a pay-at-the-property-reservation. Expedia never had my payment information. That was only given to the hotel, who then put me in this unsanitary and unsafe room, and then refused to adjust anything. It was when the manager came to the room, looked around, he agreed it was unacceptable and said that the hotel is about to be renovated and that he would refund everything. The amount has now cleared, and I was fully charged for the entire stay.
Stayed 2 nights in Jul 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was excellent and friendly. Hotel was clean, but its age is definitely showing. It is in need of remodel with new paint colors, flooring and the furniture in guest rooms especially. Breakfast and cocktail hours was a very nice experience.
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

6/10 Okay

Renee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was ok but the bar was loud even after 12 am and kids running upstairs after 11
Stayed 2 nights in Jul 2025

8/10 Good

Kristofer, Norman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first stay at an Embassy Suites and we really enjoyed it. Nice rooms, pool was decent, hot tub was good, and the food was good as well. The thing we didn’t like about it was the bed. My wife and I both agreed that the bed was too hard for our liking.
Stayed 2 nights in Jul 2025

6/10 Okay

Terry, San Antonio

Liked: Property conditions & facilities
Disliked: Staff & service
We had reserved a king bed. Told they were sold out and placed in a queen. Staff unapologetic and offered to cancel my reservation upon my midnight arrival. Bathroom had mildew in tub/shower
Stayed 1 night in Jul 2025

6/10 Okay

David

Traveled with group
Stayed 1 night in Jul 2025

6/10 Okay

Michael

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice but aging hotel that can use some tlc. Would have given a 4 if it wasn't for the first room we were given was very musty/moldy smelling but they moved us to another room. Also reason for low rating was check in time. We have stayed at this hotel at least twice in the last year and neither time were the rooms ready until after 5pm when they called me about them being ready. That is a huge customer service concern.
Stayed 2 nights in Jul 2025

4/10 Poor

Michael

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Ricky

Get insurance.

There was a flood in New Mexico the day before trip. We had to cancel but was not given a refund.
Stayed 1 night in Jul 2025

10/10 Excellent

Felicia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Checkin was quick, room clean,food good.
Stayed 1 night in Jul 2025

6/10 Okay

Reginald

Stayed 3 nights in Jul 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Brittney

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique atmosphere. Staff was very kind. The snacks and free drinks were great. And the breakfast was EXCELLENT.
Stayed 1 night in Jul 2025

10/10 Excellent

Gerald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Jul 2025

6/10 Okay

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
It’s nice large rooms but dated
Stayed 1 night in Apr 2025

10/10 Excellent

Ashley

Traveled with family and small children
Liked: Cleanliness, amenities
Breakfast was perfect
Stayed 1 night in Jul 2025

10/10 Excellent

DeeAnn

Stayed 1 night in Jul 2025