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Embassy Suites Lubbock

3.5 star property
Tuscan-style hotel with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Embassy Suites Lubbock

Lobby
Deluxe Corner Suite, Hot Tub 1 King Bed NS | Private kitchen | Fridge, microwave, coffee/tea maker
Indoor pool, sun loungers
Breakfast and dinner served, Italian cuisine
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Hot Tub
  • Laundry

Explore the area

View in a map
5215 S Loop 289, Lubbock, TX, 79424
  • Place, South Plains Mall
    ‪3 min walk‬
  • Place, Lubbock Premiere Cinema
    ‪12 min walk‬
  • Place, Ballet Lubbock
    ‪2 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪15 min drive‬

Room options

View all photos for Two-Room Suite 1 King Bed NS

1 bedroom, premium bedding, in-room safe, desk

Two-Room Suite 1 King Bed NS

7.8 out of 10
Good
(47 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Two-Room Suite, Accessible Tub 1 King Bed NS

1 bedroom, premium bedding, in-room safe, desk

Two-Room Suite, Accessible Tub 1 King Bed NS

8.8 out of 10
Excellent
(6 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Corner Suite 1 King Bed NS

1 bedroom, premium bedding, in-room safe, desk

Deluxe Corner Suite 1 King Bed NS

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Corner Suite, Hot Tub 1 King Bed NS

1 bedroom, premium bedding, in-room safe, desk

Deluxe Corner Suite, Hot Tub 1 King Bed NS

7.4 out of 10
Good
(3 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Two-Room Suite, Roll-In Shower 2 Queen Beds NS

1 bedroom, premium bedding, in-room safe, desk

Two-Room Suite, Roll-In Shower 2 Queen Beds NS

8.0 out of 10
Very good
(5 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, Accessible, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Two-Room Suite, Accessible Tub 2 Queen Beds NS

1 bedroom, premium bedding, in-room safe, desk

Two-Room Suite, Accessible Tub 2 Queen Beds NS

9.6 out of 10
Exceptional
(9 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Two-Room Suite 2 Queen Beds NS

1 bedroom, premium bedding, in-room safe, desk

Two-Room Suite 2 Queen Beds NS

8.4 out of 10
Very good
(82 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Two-Room Premium Suite, Accessible Tub 1 King Bed NS

1 bedroom, premium bedding, in-room safe, desk

Two-Room Premium Suite, Accessible Tub 1 King Bed NS

8.0 out of 10
Very good
(1 review)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Two-Room Premium Suite 2 Queen Beds NS

1 bedroom, premium bedding, in-room safe, desk

Two-Room Premium Suite 2 Queen Beds NS

9.4 out of 10
Exceptional
(6 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Two-Room Executive Suite 1 King Bed NS

1 bedroom, premium bedding, in-room safe, desk

Two-Room Executive Suite 1 King Bed NS

8.4 out of 10
Very good
(13 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

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  • Free WiFi
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Total with taxes and fees
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About the neighborhood

Lubbock

Embassy Suites Lubbock places you within a leisurely stroll of South Plains Mall and Lubbock Premiere Cinema. This 156-room, 3.5-star hotel has free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • South Plains Mall - 3 min walk - 0.2 miles
  • Lubbock Premiere Cinema - 12 min walk - 0.7 miles
  • Ballet Lubbock - 2 min drive - 1.4 miles
  • Texas Tech University - 6 min drive - 6.3 miles
  • Buddy Holly Center - 9 min drive - 9.8 miles

Getting around

  • Preston Smith Intl. Airport (LBB) - 18 min drive

Restaurants

  • ‪Texas Roadhouse - ‬12 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Chick-fil-A - ‬7 min walk
  • ‪Raising Cane's Chicken Fingers - ‬15 min walk
  • ‪Olive Garden - ‬15 min walk

About this property

Embassy Suites Lubbock

Tuscan-style hotel with free breakfast and a 24-hour fitness center
At Embassy Suites Lubbock, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a hot tub, meeting rooms, and conference space.
Guests can expect 32-inch flat-screen TVs with cable channels and pay movies, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Sitting areas, refrigerators, and microwaves are other standard amenities.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Similar properties

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Hilton Garden Inn Lubbock
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 1,002 reviews
$72 nightly
The price is $83
Dec 28 - Dec 29
Total with taxes and fees
Hilton Garden Inn Lubbock

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Canalettos

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,894 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2004
  • Designated smoking areas
  • Tuscan architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Lubbock
Embassy Suites Lubbock
Lubbock Embassy Suites
Embassy Suites Lubbock Hotel Lubbock
Embassy Suites Lubbock Hotel
Embassy Suites Lubbock Hotel
Embassy Suites Lubbock Lubbock
Embassy Suites Lubbock Hotel Lubbock

Frequently asked questions

Is a free cancellation option available at Embassy Suites Lubbock?

Embassy Suites Lubbock offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

What is there to do around Embassy Suites Lubbock?

This hotel is located in Lubbock, a short 8-minute walk from South Plains Mall and also 14 minutes on foot from Lubbock Premiere Cinema. You'll also find Spectrum & OMNI Theater and West End Center within a short drive.

Is parking available on site at Embassy Suites Lubbock?

Yes, there is accessible parking available.

Does Embassy Suites Lubbock feature a casino at the property?

No, Embassy Suites Lubbock doesn't have a casino.

Is there an indoor pool at Embassy Suites Lubbock?

Yes, this hotel has an indoor pool along with a hot tub.

What will couples enjoy most about a stay at Embassy Suites Lubbock?

There are many amenities for couples at this hotel, including Champagne service as well as an indoor pool and a bar.

Are there hot tubs at Embassy Suites Lubbock?

Yes, this hotel has a spa tub.

Does Embassy Suites Lubbock have a restaurant that serves breakfast?

Yes, Embassy Suites Lubbock serves free cooked-to-order breakfasts at Canalettos each morning.

Does Embassy Suites Lubbock allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Embassy Suites Lubbock for a fee of USD 75 per accommodation, per stay.

Does Embassy Suites Lubbock have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Embassy Suites Lubbock?

The closest major airport to Embassy Suites Lubbock is Preston Smith Intl. Airport (LBB), which is 13.4 mi away (18 minutes by car).

Are there rooms with balconies at Embassy Suites Lubbock?

No, there aren't any guestrooms with balconies at Embassy Suites Lubbock.

Does Embassy Suites Lubbock offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Embassy Suites Lubbock.

Embassy Suites Lubbock Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 545 out of 1010 reviews
Rating 8 - Good. 168 out of 1010 reviews
Rating 6 - Okay. 148 out of 1010 reviews
Rating 4 - Poor. 69 out of 1010 reviews
Rating 2 - Terrible. 80 out of 1010 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Steven

Liked: Staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast option with omelettes and more! Great stay with plenty of room for our family.
Stayed 1 night in Sep 2025

6/10 Okay

Joe Guerra

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Cool to cold

This location did not have their ac/heating system switch to heat and it was cool and had no choice in the matter. Otherwise the personnel were friendly and very accommodating.
Stayed 1 night in Sep 2025

10/10 Excellent

Lucas

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Jacob

Stayed 1 night in Sep 2025

10/10 Excellent

ismael

Stayed 2 nights in Sep 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Mold, vomit, and broken furniture

I'm not sure where are these reviews about cleanliness are coming from, but this was NOT our experience. Everything was worn, outdated, moldy and gross. Staff was friendly and helpful, but the rooms were not nice at all. There was vomit on the floor between the bed and the wall. Not sure how long it had been there. The mattress on the pullout sofa was all busted. Dirty floors and dirty furniture.
Stayed 1 night in Sep 2025

2/10 Terrible

Ricky

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room layout was great. Mattress was the worst I have tried to sleep on in a long time. My wife and I had to go bye blankets because thermostat wouldn’t work right and froze. Other than that it was ok.
Stayed 2 nights in Sep 2025

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shower in control able

Water in shower was either cold no pressure or boiling , too hot.
Stayed 1 night in Sep 2025

8/10 Good

Beth

Traveled with family
Liked: Amenities
The rooms are old and wood work scratched and chip. The AC was okay but did not cool more if decreased temp.
Stayed 2 nights in Sep 2025

4/10 Poor

Cheryl

Traveled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Not impressed

I had to go back down to the desk 3 times because my key wouldn’t work. They said they would send a maintenance man which I waited for15 minutes and had to go back down to the desk to let them know he hadn’t showed up. Once I finally got in my room it smelled extremely musty. The carpet looked dirty and felt wet. Then the remote didn’t work for the TV. We didn’t get maid service the whole 5 days we were there. I asked for it but they never came. I had to keep asking for new towels. The breakfast was amazing! The staff were all pleasant and professional. The pool area was nice. If I were to come back to Lubbock I would definitely look at staying somewhere else, especially considering the price.
Stayed 5 nights in Aug 2025

4/10 Poor

John

Stayed 1 night in Sep 2025

2/10 Terrible

Courtney

Traveled with family
Stayed 2 nights in Aug 2025

10/10 Excellent

Shandy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Stayed 3 nights in Aug 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The structure of this hotel is very inviting and original. The hospitality and food are great.
Stayed 1 night in Aug 2025

8/10 Good

Jorge

Traveled with family
All
Stayed 1 night in Aug 2025

2/10 Terrible

Ximena

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel needs a remodeling Please change the carpets
Stayed 4 nights in Aug 2025

8/10 Good

darryl a

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Aug 2025

10/10 Excellent

Lincoln

Stayed 2 nights in Aug 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Why didn't we get credit on our Hilton account for this stay.
Stayed 2 nights in Jul 2025

8/10 Good

Louise

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

RaMonica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Valencia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food
Stayed 2 nights in Aug 2025

10/10 Excellent

carlos

Stayed 1 night in Aug 2025

6/10 Okay

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice property and staff. Room furniture in the suite could use updating but the overall property is very nice and we will stay there again.
Stayed 2 nights in Aug 2025

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