This was my first time staying at this location was good, second time staying at this location and it was not a good experience upon arriving we were assigned a room that had not been cleaned, trip back to the front desk with luggage, another room was assigned to us, their coffee is supposed to be fresh 24/7 coffee was cold and ran out about half a cup. Next day we left to go visit my parents and gone all day and when we arrived around 9:45 pm our key did not work, trip to the front desk to keys programmed, upon entering the room, we quickly discovered it was not cleaned and no fresh towels another trip to the front desk for some clean towels. Very disappointed.
Location was good. Check in staff were not very friendly.
Staff were nice and room was clean and roomy. Will definitely use again when in the Lubbock area.
The staff was extremely nice and helpful. Breakfast was half good-the half that they had was good, but I missed breakfast meat and condiments for the oatmeal.
The room was clean & quiet. Well worth the price. I didn’t like the fact that the room & bathroom was small, but understandable for the price.
Everything was good except they had roaches didnt expect this from a country inn and suites especially since the place is 10 months old advised the front desk and they acted like nothing was wrong not to happy
Very nice property, not even a year old yet. Staff was very friendly. Has a pool, hot tub and fitness center. Even had a firepit area outside to enjoy the evening with family or friends.
Great service at a great rate! Clean property and comfortable room. 10 min drive from TTU.
THE BUILDING ITS SELF.. THE EMPLOYEES WERE VERY FRIENDLY AND HAPPY TO SERVE YOU.
Clean facility, modern rooms. Only complaint would be hallway walls were a little thin where you could hear everybody in the hall.
Very clean great staff and very quiet excellent location
Very nice hotel. Clean comfortable rooms. Friendly staff. Plenty of parking. My only complaint is we had low water pressure on the 3rd floor. I would come back though.
You'll be always greeted by the friendliest staff. They always wanted to be helpful and always was friendly.
Within a short walk of Texas Water Rampage, Country Inn & Suites by Radisson, Lubbock Southwest, TX is within 2 miles (3 km) of Ballet Lubbock. This 88-room hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking.
All of Country Inn & Suites by Radisson, Lubbock Southwest, TX's 88 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. 43-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and bathrooms offer hair dryers and designer toiletries. Free local calls, ironing boards, and desks are also standard.
Country Inn & Suites by Radisson, Lubbock Southwest, TX features an indoor pool, free WiFi in public areas, and conference space. You can put free parking to good use if you drive. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. Additional amenities include a 24-hour business center, express check-out, and a terrace.
This was my first time staying at this location was good, second time staying at this location and it was not a good experience upon arriving we were assigned a room that had not been cleaned, trip back to the front desk with luggage, another room was assigned to us, their coffee is supposed to be fresh 24/7 coffee was cold and ran out about half a cup. Next day we left to go visit my parents and gone all day and when we arrived around 9:45 pm our key did not work, trip to the front desk to keys programmed, upon entering the room, we quickly discovered it was not cleaned and no fresh towels another trip to the front desk for some clean towels. Very disappointed.
Location was good. Check in staff were not very friendly.
We apologize for the experience you had check in. We will address this issue right away with our staff. Thank you for choosing to stay with us and we hope to serve you again in the future.
Staff were nice and room was clean and roomy. Will definitely use again when in the Lubbock area.
Thank you for choosing to stay with us! We're glad to see that you enjoyed your stay with us. We look forward to serving you in the future.
Thank you for your rating!
Thank you for rating your stay at our hotel. We look forward to serving you again.
The staff was extremely nice and helpful. Breakfast was half good-the half that they had was good, but I missed breakfast meat and condiments for the oatmeal.
Thank you for choosing the Country Inn & Suites Lubbock Southwest and taking the time to share your feedback. We are happy you enjoyed your stay. We will address the breakfast concerns you shared in order to ensure the best experience for all our travelers. We look forward to serving you again!!
The room was clean & quiet. Well worth the price. I didn’t like the fact that the room & bathroom was small, but understandable for the price.
Thank you for choosing to stay with us and taking the time to share your feedback. In the future ask us about a room upgrade. I'm sure we can find a bigger room for you! We look forward to serving you again :)
Thank you for choosing to stay with us and taking the time to share your feedback. We look forward to serving you again :)
Thank you so much for staying with us, and thank you for taking the time to write us a review! I'm thrilled to see that you enjoyed your stay with us at our brand new property! Thank you again for your business, and we hope to serve you again in the future! Tyler Howard Manager
Everything was good except they had roaches didnt expect this from a country inn and suites especially since the place is 10 months old advised the front desk and they acted like nothing was wrong not to happy
Thank you so much for staying with us, and thank you for taking the time to write us a review! I'm thrilled that you stayed with us, and I am sorry that you found this issue during your stay. I will be addressing this immediately to ensure this problem is not repeated. Thank you again for your business, and we hope to serve you again soon. Tyler Howard Manager
Ricardo, Thank you for letting us know about your recent stay with us. We apologize that you experienced these issues with us. We assure you we have spoken with our entire team to make sure this does not happen again. Please let us know when you are passing through and speak with our GM Brittany and we will get you a discount on your next stay. We hope you have a great week!