Tru by Hilton Lubbock Southwest

2.5 star property
Hotel in Lubbock with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Tru by Hilton Lubbock Southwest

Reception
Snack bar
In-room safe, desk, blackout drapes, iron/ironing board
Outdoor pool
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Pet friendly
  • Gym
  • Housekeeping

Explore the area

View in a map
6407 62nd Street, Lubbock, TX, 79424
  • Place, Water Rampage
    ‪14 min walk‬
  • Place, South Plains Mall
    ‪3 min drive‬
  • Place, Texas Tech University
    ‪8 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪19 min drive‬

Room options

Room, 1 King Bed

8.8 out of 10
Excellent
(68 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(38 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Lubbock

Within a short walk of Water Rampage, Tru by Hilton Lubbock Southwest is within 2 miles (3 km) of Ballet Lubbock. This hotel has 98 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Water Rampage - 14 min walk - 0.8 miles
  • South Plains Mall - 3 min drive - 2.4 miles
  • Lubbock Christian University - 5 min drive - 4.0 miles
  • Covenant Lakeside Hospital - 5 min drive - 5.1 miles
  • Texas Tech University - 8 min drive - 6.8 miles

Getting around

  • Preston Smith Intl. Airport (LBB) - 17 min drive

Restaurants

  • ‪Starbucks - ‬19 min walk
  • ‪Sonic Drive-In - ‬2 min drive
  • ‪McDonald's - ‬19 min walk
  • ‪Wendy's - ‬11 min walk
  • ‪Braum’s - ‬17 min walk

About this property

Tru by Hilton Lubbock Southwest

Hotel in Lubbock with free breakfast and a fitness center
At Tru by Hilton Lubbock Southwest, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. Self parking is available for USD 3.99 per day. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and a terrace.
55-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. MP3 docks, refrigerators, and safes are other standard amenities.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 3.99 per day)
  • Wheelchair-accessible van parking available

Food and drink

  • Free on-the-go breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible van parking

More

  • Built in 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 3.99 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Lubbock Southwest Hotel
Tru Hilton Hotel
Tru Hilton Lubbock Southwest
Tru Hilton
Tru by Hilton Lubbock Southwest Hotel
Tru by Hilton Lubbock Southwest Lubbock
Tru by Hilton Lubbock Southwest Hotel Lubbock

Frequently asked questions

Is free cancellation available at Tru by Hilton Lubbock Southwest?

Tru by Hilton Lubbock Southwest provides free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Tru by Hilton Lubbock Southwest?

As of Nov 3, 2025, prices found for a 1-night stay for 2 adults at Tru by Hilton Lubbock Southwest on Nov 9, 2025 start from $72.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Tru by Hilton Lubbock Southwest?

This hotel is located in Lubbock within a short 15-minute walk of Water Rampage. You'll also find West End Center and South Plains Mall within a short drive.

Is parking available on site at Tru by Hilton Lubbock Southwest?

Yes, parking is offered for USD 3.99 per day. Wheelchair-accessible van parking is also available for guests.

Does Tru by Hilton Lubbock Southwest feature a casino at the property?

No, Tru by Hilton Lubbock Southwest doesn't have a casino.

Will I find an indoor pool at Tru by Hilton Lubbock Southwest?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Tru by Hilton Lubbock Southwest?

Couples will appreciate amenities like an outdoor pool, free breakfast, and a terrace at this hotel.

Does Tru by Hilton Lubbock Southwest have a hot tub?

No, there isn't a spa tub at this hotel.

Does Tru by Hilton Lubbock Southwest feature a restaurant that includes a breakfast menu?

Tru by Hilton Lubbock Southwest offers free on-the-go breakfast each morning though there is no restaurant.

Will Tru by Hilton Lubbock Southwest allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Tru by Hilton Lubbock Southwest for a fee of USD 50 per accommodation, per stay.

Does Tru by Hilton Lubbock Southwest have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Tru by Hilton Lubbock Southwest?

The closest major airport to Tru by Hilton Lubbock Southwest is Preston Smith Intl. Airport (LBB), which is 13.4 mi away (17 minutes by car).

Are there rooms with balconies that I can book at Tru by Hilton Lubbock Southwest?

No, at Tru by Hilton Lubbock Southwest, there aren't any guestrooms that list a balcony.

Tru by Hilton Lubbock Southwest Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 486 out of 916 reviews
Rating 8 - Good. 214 out of 916 reviews
Rating 6 - Okay. 115 out of 916 reviews
Rating 4 - Poor. 55 out of 916 reviews
Rating 2 - Terrible. 46 out of 916 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Bianca

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The cleaning staff was rude we got a room for a family of 4 and they only have two towels. We asked for two more and they made us give the two dirty ones back first. I was like excuse me? That’s wild never experienced this before. It was clean ac worked great our room bathroom didn’t lock. And staff at front desk was very kind!
Stayed 1 night in Sep 2025

2/10 Terrible

Jason

Stayed 1 night in Aug 2025

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay for one night was quite enjoyable. The area was quiet and the room was very clean. It was compact but nicely done
Stayed 1 night in Jul 2025

4/10 Poor

Pansy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Door didn't lock
Stayed 1 night in Jul 2025

10/10 Excellent

Annabel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel ever

This place was the most amazing place for sure will Book with this place again
Stayed 1 night in Jul 2025

2/10 Terrible

Carlos

Disliked: Staff & service
I forgot my Stanley cup & was told it was not found!!
Stayed 1 night in Jul 2025

10/10 Excellent

celenia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Minnelli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Miranda

Disliked: Cleanliness, staff & service

Bad

Room had not been cleaned. Sheets were dirty with hair everywhere. They did not offer another room. They just gave us sheets to change the bed myself. Pretty crazy honestly.
Stayed 1 night in Jun 2025

6/10 Okay

Christopher

Traveled with pets, Traveled with family
Liked: Amenities, property conditions & facilities
It started with a strange smell, I couldn’t tell if it was the cleaning smell or mild mold/mildew. The AC was not on and it was hot, maybe that contributed to the smell. The AC temperature was decent, it could have been colder. Shower and bathroom were clean. Loved the extra storage spaces and storage options.
Stayed 2 nights in Jul 2025

6/10 Okay

Jason

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Mediocre at best.

We’ve stayed here before but will not stay here again. It is needing some repairs and showings its age. The first room we were in had a clogged sink and the door wouldn’t close unless you shoved on it. The second room we were in had a condensation line in the air conditioner that leaked on the floor and had no toilet paper. When I asked for toilet paper, they said they were trying to get some...so we had to go to the store to get some. The side exit door would not close all the way, unless shoved on as well and I feel that that was a security issue that it would not close. Also, there were tiles on the floor that were broken And falling off the wall by the side door. Now they are charging per night for parking and I think it’s ridiculous.
Stayed 4 nights in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

brazgette

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Heather

Business traveler, Traveled with family
Liked: Amenities
Everything went smoothly
Stayed 1 night in Jun 2025

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities
Love it!
Stayed 2 nights in May 2025

2/10 Terrible

Kristi

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location- but not worth it. The foyer was messy and hospitality was lacking. We had to wait at least over five minutes for someone to show up and help us. Rooms were not clean at all. Hair in linens, floor, bathroom shower. Stained towels. Wall by the toilet was soiled. I honestly think our room hadn’t been “cleaned” ever. We will not be staying here in the future.
Stayed 1 night in Jun 2025

10/10 Excellent

Kayla

Stayed 3 nights in Jun 2025

10/10 Excellent

Alyssa, Amarillo

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is absolutely amazing! We stay here for softball tournaments and they are so friendly and on top of things! Lydia, Sylvia, and Mikeal took wonderful care of us! As always, it was clean and quiet!
Stayed 2 nights in Jun 2025

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

June

Stayed 1 night in May 2025

6/10 Okay

Dean

Traveled with family
Liked: Cleanliness, property conditions & facilities
The property was clean and the room comfortable. Very nice linen on the beds and towels in the bath. Disappointed that there was no coffee pot in the room or coffee available in the lobby unless at breakfast. Was charged to park although Expedia stated free parking. The breakfast did not have the variety and quality that I was expecting. Front desk staff was welcoming.
Stayed 1 night in Jun 2025

10/10 Excellent

Dana

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for quick stay for a night or two

We stayed here just overnight on our drive back from California to Dallas. It was a nice/clean hotel. There were several big groups staying, so a little loud and crowded in the lobby area at times. But overall a good value for the price.
Stayed 1 night in Apr 2025

10/10 Excellent

Jesse

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was outstanding. The only glitch was the small refrigerator did not cool down enough and the window shad would not roll back up. I’ll definitely stay there the next time. Highly recommend.
Stayed 2 nights in Jun 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025