Tru by Hilton Lubbock Southwest

2.5 star property
Hotel in Lubbock with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Tru by Hilton Lubbock Southwest

Free daily on-the-go breakfast
Reception
Terrace/patio
Room, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
6407 62nd Street, Lubbock, TX, 79424
  • Place, Water Rampage
    ‪14 min walk‬
  • Place, Ballet Lubbock
    ‪19 min walk‬
  • Place, Texas Tech University
    ‪8 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪17 min drive‬

Room options

Room, 1 King Bed

8.6 out of 10
Excellent
(72 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(39 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds And Bathtub-Mobility Accessible

  • Sleeps 4

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About the neighborhood

Lubbock

Within a short walk of Water Rampage, Tru by Hilton Lubbock Southwest is within 2 miles (3 km) of Ballet Lubbock. This hotel has 98 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Water Rampage - 14 min walk - 0.8 miles
  • Ballet Lubbock - 19 min walk - 1.0 mile
  • University Medical Center - 8 min drive - 7.2 miles
  • Texas Tech University - 8 min drive - 7.0 miles
  • Buddy Holly Center - 12 min drive - 10.5 miles

Getting around

  • Preston Smith Intl. Airport (LBB) - 17 min drive

Restaurants

  • ‪Starbucks - ‬19 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Sonic Drive-In - ‬2 min drive
  • ‪Braum’s - ‬17 min walk
  • ‪Sonic Drive-In - ‬19 min walk

About this property

Tru by Hilton Lubbock Southwest

Hotel in Lubbock with free breakfast and a fitness center
At Tru by Hilton Lubbock Southwest, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. Self parking is available for USD 3.99 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and a terrace.
55-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. MP3 docks, refrigerators, and safes are other standard amenities.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 3.99 per day)
  • Limited onsite self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free on-the-go breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible van parking

More

  • Built in 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • 1 percent destination fee will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 3.99 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Lubbock Southwest Hotel
Tru Hilton Hotel
Tru Hilton Lubbock Southwest
Tru Hilton
Tru by Hilton Lubbock Southwest Hotel
Tru by Hilton Lubbock Southwest Lubbock
Tru by Hilton Lubbock Southwest Hotel Lubbock

Frequently asked questions

Is free cancellation available at Tru by Hilton Lubbock Southwest?

Tru by Hilton Lubbock Southwest provides free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

What can I see within easy reach of Tru by Hilton Lubbock Southwest?

This hotel is located in Lubbock within a short 15-minute walk of Water Rampage. You'll also find West End Center and South Plains Mall within a short drive.

Is parking available on site at Tru by Hilton Lubbock Southwest?

Yes, parking is offered for USD 3.99 per day. Wheelchair-accessible van parking is also available for guests.

Does Tru by Hilton Lubbock Southwest feature a casino at the property?

No, Tru by Hilton Lubbock Southwest doesn't have a casino.

Will I find an indoor pool at Tru by Hilton Lubbock Southwest?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Tru by Hilton Lubbock Southwest?

Couples staying at this hotel will appreciate amenities like an outdoor pool and free breakfast plus some guestrooms include kitchens.

Does Tru by Hilton Lubbock Southwest have a hot tub?

No, this hotel doesn't have a spa tub.

Does Tru by Hilton Lubbock Southwest feature a restaurant that includes a breakfast menu?

Tru by Hilton Lubbock Southwest offers free on-the-go breakfast each morning though there is no restaurant.

Will Tru by Hilton Lubbock Southwest allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Tru by Hilton Lubbock Southwest for a fee of USD 50 per accommodation, per stay.

Does Tru by Hilton Lubbock Southwest have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Tru by Hilton Lubbock Southwest?

The closest major airport to Tru by Hilton Lubbock Southwest is Preston Smith Intl. Airport (LBB), which is 13.4 mi away (17 minutes by car).

Are there rooms with balconies at Tru by Hilton Lubbock Southwest?

No, there aren't any guestrooms with balconies at Tru by Hilton Lubbock Southwest.

Tru by Hilton Lubbock Southwest Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 507 out of 959 reviews
Rating 8 - Good. 225 out of 959 reviews
Rating 6 - Okay. 124 out of 959 reviews
Rating 4 - Poor. 56 out of 959 reviews
Rating 2 - Terrible. 47 out of 959 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Kurt

Stayed 1 night in Oct 2025

6/10 Okay

Bianca

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The cleaning staff was rude we got a room for a family of 4 and they only have two towels. We asked for two more and they made us give the two dirty ones back first. I was like excuse me? That’s wild never experienced this before. It was clean ac worked great our room bathroom didn’t lock. And staff at front desk was very kind!
Stayed 1 night in Sep 2025

8/10 Good

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ice machine was out on 4th floor. Had to go to the 1st floor- not a huge deal. I was kind of upset that they charged $4 a day for parking. That was definitely not known ahead of time. It’s not the amount- it’s the principle.
Stayed 2 nights in Sep 2025

10/10 Excellent

Maribel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing bed

The bed and the pillows AMAZING!
Stayed 1 night in Sep 2025

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer, Burnet

Stayed 1 night in Sep 2025

6/10 Okay

Ruby

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
N/a
Stayed 1 night in Jun 2025

2/10 Terrible

Shaul

Business traveler
Disliked: Staff & service, room comfort
Ac wasn’t working
Stayed 1 night in Sep 2025

2/10 Terrible

James

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Went into the room, it was dirty (bed unmade, dirty towels on the floor, ect.) Went to the front desk, told them, he went and "cleaned" the room, when I went back to the room, he had made the bed up, without changing the sheets! The bed had the same sheets on it that I saw the first time. TERRIBLE> left without staying.
Stayed 2 nights in Aug 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
I definitely would stay there again
Stayed 2 nights in Aug 2025

10/10 Excellent

Grayson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

JJ

Stayed 2 nights in Aug 2025

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Erik

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Parking, was unavailable at the hotel we ended up parking in a near by La Quinta and walking to this hotel, as a refund or any type of help was not offered by the hotel staff
Stayed 1 night in Aug 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Jason

Stayed 1 night in Aug 2025

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay for one night was quite enjoyable. The area was quiet and the room was very clean. It was compact but nicely done
Stayed 1 night in Jul 2025

4/10 Poor

Pansy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Door didn't lock
Stayed 1 night in Jul 2025

10/10 Excellent

Annabel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel ever

This place was the most amazing place for sure will Book with this place again
Stayed 1 night in Jul 2025

2/10 Terrible

Carlos

Disliked: Staff & service
I forgot my Stanley cup & was told it was not found!!
Stayed 1 night in Jul 2025

10/10 Excellent

celenia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Minnelli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Miranda

Disliked: Cleanliness, staff & service

Bad

Room had not been cleaned. Sheets were dirty with hair everywhere. They did not offer another room. They just gave us sheets to change the bed myself. Pretty crazy honestly.
Stayed 1 night in Jun 2025